Presentation by
13BF1E0068
UNDER THE GUIDANCE OF
Mr.D.SREEKANTH REDDY,.MBA
ASST.PROF
DEPT OF MBA
External Guide:
MR.T. SUNIL KUMAR REDDY
Front office manager
VIHAS HOTEL
INDUSTRY PROFILE
COMPANY PROFILE
ORGANIZATION STURCTURE
DEPARTMENTS
PROJECT DESIGN
SWOT ANALYSIS
SUGGESTIONS
BIBILIOGRAPHY
CONCLUSION
A hotel is an establishment that provides lodging paid on a
short-term basis.
Larger hotels may provide additional guest facilities such as a
swimming pool, fitness center, business center, childcare,
conference facilities and social function services.
In Japan, capsule hotels provide a minimized amount of room
space and shared facilities.
Additional common features found in hotel rooms are a
telephone, an alarm clock, a television, a safe, a mini-bar with
snack foods and drinks, and facilities for making tea and coffee
Company : VIHAS hotels
Industry : Hotel Industry
Chairman : Mr.RATNAIAH
Head office : Tirupathi
Employees : 100(+)
Established : 24th April 2014
Website : www.vihashotels.com
Vihas Hotels is located in Heart of
the City located in Leela Mahal
Centre,01Kms From Bus Stand &
Railway Station,12Kms Distance
from Tirupati Airport,20 Kms From
Tirumala Temple.
Totally they have 61 rooms .
Building Area:6380Sqft
ABOUT HOTEL VIHAS
M.D/CHAIRMAN
MANAGER
EMPLOYEES/WORKERS
HR MANAGER
PRODUCTION
MANAGER
FRONT
OFFICE
MANAGER
FINANCE
MANAGER
DIERCTORS
ORGANIATION STUCTURE
HR DEPARTMENT
FINANCE DEPARTMENT
FRONT OFFICE DEPARTMENT
F & B DEPARTMENT
PRODUCTION DEPARTMENT
HOUSE KEEPING DEPARTMENT
FRONT OFFICE DEPARTMANT
 It is the most important department of the hotel.
 The main function of this department is to give
warm welcome to the guest .
 It helps to create good image in front of the guest.
 This is the first department where guest comes in
contact with.
FOOD &BEAVERGE DEPARTMENT
 It is a department which serves food and
beverage to the guest in a very attractive and
pleasing manner, which creates good
impression on the guest.
 there are several kind of food and beverage
outlet like restaurants, Bars, Coffee shops,
take away banquets etc.
 It is second most revenue producing
department
ROYAL CONFERENCE HALL
S.
No
Outlet Name Sq.Ft
No.
of
Covers
Seating
Capacit
y
1
Nine Flavors
(Restaurant)
1250
Sq.Ft
72 -
2
Royal’s
(Banquet
Hall)
1000
Sq.Ft
- 120
3
Origin
(Banquet
Hall)
1100
Sq.Ft
- 150
F & B Info
 The main role of production is to turn inputs
into outputs.
 It is a department with deals with the
preparation of different types of food items
 It makes the food more delicious and
attractive by different styles of cooking
FOOD PRODUCTION DEPARTMENT
HOUSE KEEPING DEPARTMENTS
 This department is responsible for cleaning
and maintaining hotel premises which
include public area, guest rooms, lobby,
swimming pool area etc
 generally this department is not visible to the
guest.
 This department works to give pleasant look
of the hotel to the guest.
PROJECT DESIGN
•To learn work environment.
•To study the cost and services of the products
•To know about the hotel and their operations
• They are not allowing me in main kitchen
•Due to less time it is not possible to collect
information about the company
•It is near to railway station & bus stand
•They have two entrances
•Reservation facility
•Some foreign employees are also working
•Totally they have 61 rooms.
•Management is involved every operation
•Hotel will work for 24*7
FRONT OFFICE OF VIHAS HOTEL
S.No Room Category Sq.Ft
No.
of
Rooms
1 Standard Rooms 250 Sq.Ft 40
2 Superior Rooms 250 Sq.Ft 18
3 Suite Rooms 500 Sq.Ft 3
Total Rooms 61
Room info
Room Features
Complimentary fruit basket
Coffee and tea provisions
In-room safe
Individual A/c control
Bathrobe and slippers
Yoga Mat
Electronic Weighing Machine
King-size bed
Mini bar
Main bathroom with walk-in shower
Access to the Business Centre
Access to the Health Club
Airport Transfers
Nine Flavors
Multi Cuisine Restaurant
One of the premier restaurants
in Tirupati, 9 Flavors serves
sumptuous cuisine crafted from
the finest of ingredients. With
an emphasis on classic
presentation and simple
technique, this modern
restaurant offers a whimsical
yet cultivated menu that
changes with each season
No.of Covers:72
Area :1250Sqft
Standard Room
Room Category Sq.Ft Total
Rooms
King Size Bed Twin Bed
Standard Rooms 250 Sq.Ft 40 27 13
Superior Room
Room Category Sq.Ft Total
Rooms
King Size Bed Twin Bed
Superior Rooms 250 Sq.Ft 18 13 5
Delight Suite Room
Room Category Sq.Ft Total
Rooms
King Size Bed
Suite Rooms 500 Sq.Ft 3 3
STRENGTHS
WEEKNESS
OPPORTUNITIES
THREATS
Well loyal to the customers
Good facilities
Located in Centre of tirupati
It is only one branch
No parking area
Late entry of business
New entrant tirupati
3STAR HOTEL
Managerial staffs ARE YOUNG AND ENERGETIC
Heavy competition
They have Given advertisement to attract customers
 They have to Arrange the garden and swimming
pool facility.
 They have to Arrange Bouquet shop and gift cen
Here the security is very less. So increase the security fo
customers safety.
 They have to expand the parking place
They have to establish new branches in our country
BIBILIOGRAPHY
I collect the information with the help of
Front office manager Mr.T.Sunil Kumar Reddy
Hotel Magazines
www.vihashotels.com
www.booking.com
www.tripadvisor.com
www.makemytrip.com
www.agoda.com
www.via.com
www.goibibo.com
www.glayertrip.com
I finally conclude that it is important to start a hotel
in the heart of the town For drastic growth, but it is
also very important to maintain proper parking
area and other amenities to the customers
CONCLUSION
INTERNSHIP ON VIHAS HOTEL

INTERNSHIP ON VIHAS HOTEL

  • 2.
    Presentation by 13BF1E0068 UNDER THEGUIDANCE OF Mr.D.SREEKANTH REDDY,.MBA ASST.PROF DEPT OF MBA External Guide: MR.T. SUNIL KUMAR REDDY Front office manager VIHAS HOTEL
  • 3.
    INDUSTRY PROFILE COMPANY PROFILE ORGANIZATIONSTURCTURE DEPARTMENTS PROJECT DESIGN SWOT ANALYSIS SUGGESTIONS BIBILIOGRAPHY CONCLUSION
  • 5.
    A hotel isan establishment that provides lodging paid on a short-term basis. Larger hotels may provide additional guest facilities such as a swimming pool, fitness center, business center, childcare, conference facilities and social function services. In Japan, capsule hotels provide a minimized amount of room space and shared facilities. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee
  • 6.
    Company : VIHAShotels Industry : Hotel Industry Chairman : Mr.RATNAIAH Head office : Tirupathi Employees : 100(+) Established : 24th April 2014 Website : www.vihashotels.com
  • 7.
    Vihas Hotels islocated in Heart of the City located in Leela Mahal Centre,01Kms From Bus Stand & Railway Station,12Kms Distance from Tirupati Airport,20 Kms From Tirumala Temple. Totally they have 61 rooms . Building Area:6380Sqft ABOUT HOTEL VIHAS
  • 10.
  • 11.
    HR DEPARTMENT FINANCE DEPARTMENT FRONTOFFICE DEPARTMENT F & B DEPARTMENT PRODUCTION DEPARTMENT HOUSE KEEPING DEPARTMENT
  • 12.
    FRONT OFFICE DEPARTMANT It is the most important department of the hotel.  The main function of this department is to give warm welcome to the guest .  It helps to create good image in front of the guest.  This is the first department where guest comes in contact with.
  • 13.
    FOOD &BEAVERGE DEPARTMENT It is a department which serves food and beverage to the guest in a very attractive and pleasing manner, which creates good impression on the guest.  there are several kind of food and beverage outlet like restaurants, Bars, Coffee shops, take away banquets etc.  It is second most revenue producing department
  • 14.
  • 15.
    S. No Outlet Name Sq.Ft No. of Covers Seating Capacit y 1 NineFlavors (Restaurant) 1250 Sq.Ft 72 - 2 Royal’s (Banquet Hall) 1000 Sq.Ft - 120 3 Origin (Banquet Hall) 1100 Sq.Ft - 150 F & B Info
  • 16.
     The mainrole of production is to turn inputs into outputs.  It is a department with deals with the preparation of different types of food items  It makes the food more delicious and attractive by different styles of cooking FOOD PRODUCTION DEPARTMENT
  • 17.
    HOUSE KEEPING DEPARTMENTS This department is responsible for cleaning and maintaining hotel premises which include public area, guest rooms, lobby, swimming pool area etc  generally this department is not visible to the guest.  This department works to give pleasant look of the hotel to the guest.
  • 18.
  • 19.
    •To learn workenvironment. •To study the cost and services of the products •To know about the hotel and their operations
  • 20.
    • They arenot allowing me in main kitchen •Due to less time it is not possible to collect information about the company
  • 21.
    •It is nearto railway station & bus stand •They have two entrances •Reservation facility •Some foreign employees are also working •Totally they have 61 rooms. •Management is involved every operation •Hotel will work for 24*7
  • 22.
    FRONT OFFICE OFVIHAS HOTEL
  • 23.
    S.No Room CategorySq.Ft No. of Rooms 1 Standard Rooms 250 Sq.Ft 40 2 Superior Rooms 250 Sq.Ft 18 3 Suite Rooms 500 Sq.Ft 3 Total Rooms 61 Room info Room Features Complimentary fruit basket Coffee and tea provisions In-room safe Individual A/c control Bathrobe and slippers Yoga Mat Electronic Weighing Machine King-size bed Mini bar Main bathroom with walk-in shower Access to the Business Centre Access to the Health Club Airport Transfers
  • 24.
    Nine Flavors Multi CuisineRestaurant One of the premier restaurants in Tirupati, 9 Flavors serves sumptuous cuisine crafted from the finest of ingredients. With an emphasis on classic presentation and simple technique, this modern restaurant offers a whimsical yet cultivated menu that changes with each season No.of Covers:72 Area :1250Sqft
  • 25.
    Standard Room Room CategorySq.Ft Total Rooms King Size Bed Twin Bed Standard Rooms 250 Sq.Ft 40 27 13
  • 26.
    Superior Room Room CategorySq.Ft Total Rooms King Size Bed Twin Bed Superior Rooms 250 Sq.Ft 18 13 5
  • 27.
    Delight Suite Room RoomCategory Sq.Ft Total Rooms King Size Bed Suite Rooms 500 Sq.Ft 3 3
  • 28.
  • 29.
    Well loyal tothe customers Good facilities Located in Centre of tirupati It is only one branch No parking area Late entry of business
  • 30.
    New entrant tirupati 3STARHOTEL Managerial staffs ARE YOUNG AND ENERGETIC Heavy competition
  • 31.
    They have Givenadvertisement to attract customers  They have to Arrange the garden and swimming pool facility.  They have to Arrange Bouquet shop and gift cen Here the security is very less. So increase the security fo customers safety.  They have to expand the parking place They have to establish new branches in our country
  • 32.
    BIBILIOGRAPHY I collect theinformation with the help of Front office manager Mr.T.Sunil Kumar Reddy Hotel Magazines www.vihashotels.com www.booking.com www.tripadvisor.com www.makemytrip.com www.agoda.com www.via.com www.goibibo.com www.glayertrip.com
  • 33.
    I finally concludethat it is important to start a hotel in the heart of the town For drastic growth, but it is also very important to maintain proper parking area and other amenities to the customers CONCLUSION