All Malaysian higher education institutions provide e-Learning training for academic staff, while most (69.2%) also train support staff and half train students. The training typically focuses on learning management system skills (96.2%) and e-Learning introductions (84.6%), and is mostly conducted face-to-face over one day, 1-3 times per year. While internal trainers usually provide the training, some institutions invite outside consultants. Most academic staff and lecturers feel the training is effective, but the main challenges are lack of motivation among teaching staff and clashes with teaching schedules.