Conducting Effective Workplace Investigation Workshop
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This document provides information about a 2-day certification workshop on conducting effective workplace investigations. The workshop will teach participants how to properly conduct internal investigations of workplace issues like harassment, discrimination, theft and violence. It will cover all aspects of the investigation process from gathering information and interviewing to documenting findings. Participants will receive a toolkit of HR forms and policies to support their investigation work. The workshop aims to give HR and business professionals the confidence to handle workplace investigations properly under the guidance of an experienced facilitator. It will be held on September 9-10 in Karachi with a cost of Rs. 25,000 per participant and group discounts available.
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Conducting Effective Workplace Investigation Workshop
- 1. Growing Businesses…Through People For more information, contact NarejoHR at: info@narejohr.com, (021)3530-‐1060/61 Narejo Human Resources • Participants will receive a toolkit of practical templates and forms to take back to the office and use on investigations. • A post-training, online certification exam is administered within 3 weeks of workshop completion. Conducting Effective Workplace Investigations "This program has been submitted to the HR Certification Institute for review.” Rs. 25,000 per participant Group Discount 10% for 2+ nominations Full refund for nominations withdrawn 3 working days before the workshop, thereafter, full fee is payable. Replacement nomination accepted at any time. Who Will Benefit: • Senior HR Professionals • HR Analysts • HR Mangers & Directors • HR Personnel • Managers & Supervisors • Employee Relations Professionals • Line Managers • Employment Managers/Specialists • HR Coordinators/Business Partners Key Take-Aways: • How to effectively take a complaint. • How to choose the right investigator. • How to develop a successful road map before you start the investigation. • Compiling and Analyzing Physical and documentary evidence • Do’s and don’ts in conducting an effective investigation • Drafting an Investigation Report 2-day Certification Workshop September 9-10, 2013 Karachi Marriott When you receive an allegation of workplace harassment or discrimination or believe your organization has become a victim of fraud or theft - taking prompt action is your legal responsibility. But let's face it: most HR professionals or business owners have never had formal training in how to conduct investigations. And without having the proper skills in how to handle allegations in the workplace — and investigate them effectively — employees may feel their complaints are not taken seriously internally. Therefore, this course is a must-attend for those individuals that are responsible for employee relations. After all, is the time to learn how to do an investigation when you are suddenly faced with having to do one? Of course not. That's where our training can help! This in-depth certification workshop will teach you how to conduct a legally and psychologically effective workplace probe. Our expert will explain how to evaluate the scope of your internal investigation, how to document the steps you’ve taken along the way, and how to insulate your organization from a subsequent lawsuit. From fact finding to writing reports, this workshop will cover the do's and don'ts of conducting workplace investigations so you can gain the confidence to be an effective investigator.
- 2. Growing Businesses…Through People For more information, contact NarejoHR at: info@narejohr.com, (021)3530-‐1060/61 Narejo Human Resources Day 1: Investigation Basics 1 Workplace Investigations: An Overview The Benefits of an Effective Investigation Ten Steps to a Successful Investigation Common Investigation Mistakes—and How to Avoid Them 2 Getting Started Discovering Workplace Problems Decide Whether to Investigate Take Immediate Action, If Necessary Choose the Investigator Plan the Investigation 3 Gather Information Get Started Right Away Conducting Interviews Gathering Other Evidence Follow-‐Up Interviews 4 Make and Document Your Decision Evaluate the Evidence Decide Whether Misconduct Occurred Take Action Document Your Decision/Follow Up Day 2: Investigating Common Workplace Problems Scenario-‐based Practicum 5 Investigating Discrimination What Is Discrimination? (Appraisal, Promotion, Selection...) Ten Steps to an Effective Discrimination Investigation 6 Investigating Harassment What Is Harassment? Ten Steps to a Successful Harassment Investigation 7 Investigating Workplace Theft How Employees Steal Ten Steps to a Successful Theft Investigation 8 Investigating Threats and Violence Threats and Violence in the Workplace Ten Steps to a Successful Investigation of Violence Investigation Toolkit All participants receive: Workplace Policies Complaint Policy Open-‐Door Policy Anti-‐harassment Policy Antiviolence Policy Forms and Checklists Complaint Reporting Form Investigation Notice Form Investigation Report Form Adverse Action Notice Form Checklist: Ten Steps to a Successful Investigation Checklist: Avoiding Common Investigation Mistakes Document Checklist Credibility Checklist Discipline Checklist Investigation Report Checklist Sample Investigation Documents Complaint Reporting Form Interview Template Investigation Report Written Warning Investigation File Facilitator Rahila Narejo With over 15 years of experience, Rahila is a Behavioural Science graduate from the University of California, Los Angeles, Rahila is a Psychometrician, certified by the British Psychological Society. She is also certified by Palladium Kaplan- Norton as a Balanced Scorecard Certified Professional. Since 2006, she has been writing DAWN Newspaper’s widely read weekly advice column called Workplace Sanity.