This PPT is drafted to explain the Communication in Health and Social Care Organization to develop good communication skills among work forces. So, take benefits of assignment writing service at Assignment Desk to maintain healthy communication in the staff.
Maun Sadhu
Head & Assistant Professor
Department of English
C.U. Shah Institute of Computer Application
C.U. Shah Institute of Science
maunsadhu@gmail,com
Maun Sadhu
Head & Assistant Professor
Department of English
C.U. Shah Institute of Computer Application
C.U. Shah Institute of Science
maunsadhu@gmail,com
This was our class presentation which was about communication. In this presentation I have covered many topics like Communication, Basic Forms of Communication, Elements of Communication, Communication in an Organization, Effective Communication, Communication Barriers, How to Overcome Barriers etc.
Presentation about various levels of communication including Intrapersonal Communication
Interpersonal Communication
Group Communication
Public Communication
Mass Communication
Extra personal Communication
Organizational communication
Maun Sadhu
Head & Assistant Professor
Department of English
C.U. Shah Institute of Computer Application
C.U. Shah Institute of Science
maunsadhu@gmail.com
rapport building presentation including introduction, basics of rapport building, customer's needs, components, importance, advantages, barriers, 4 A's, conclusion.
What is interpersonal Communication? what is the importance of Interpersonal Communication in the workplace and what is remote work? what are the 6 important and basic elements of Interpersonal Communication?
National institute of higher education system is providing training and devel...Royal Ceramics Lanka PLC
This assignment is based on type of the National Institute of Higher Education System is providing training and development in sri lanka, now is planning to start a degree providing school for the institute. Therefore it is need to communicate with the public. That means target market which is students and parents
This was our class presentation which was about communication. In this presentation I have covered many topics like Communication, Basic Forms of Communication, Elements of Communication, Communication in an Organization, Effective Communication, Communication Barriers, How to Overcome Barriers etc.
Presentation about various levels of communication including Intrapersonal Communication
Interpersonal Communication
Group Communication
Public Communication
Mass Communication
Extra personal Communication
Organizational communication
Maun Sadhu
Head & Assistant Professor
Department of English
C.U. Shah Institute of Computer Application
C.U. Shah Institute of Science
maunsadhu@gmail.com
rapport building presentation including introduction, basics of rapport building, customer's needs, components, importance, advantages, barriers, 4 A's, conclusion.
What is interpersonal Communication? what is the importance of Interpersonal Communication in the workplace and what is remote work? what are the 6 important and basic elements of Interpersonal Communication?
National institute of higher education system is providing training and devel...Royal Ceramics Lanka PLC
This assignment is based on type of the National Institute of Higher Education System is providing training and development in sri lanka, now is planning to start a degree providing school for the institute. Therefore it is need to communicate with the public. That means target market which is students and parents
Here is the notes of Principles of management By Ch Muhammad Irfan
Preston University
Cell: +92-345-4426176
chmuhammedirfan@gmail.com
facebook.com/chmuhammedirfan
Skype Id: ch.irfan786
Management CommunicationManagement Communication .docxinfantsuk
Management Communication
Management Communication 11
1. Explain effective communication norms in a business setting
The idea that people need to have feedback, appreciation and information is a good basis for understanding how and why excellent business communication is important and compelling for success. In fact, not only do they need it for appreciation, they need it to continue to be effective and be successful. If we do not give feedback and communicate we will lose our influence and cut into creating successful results. Some of the basic business communication norms include responding to business needs. These needs include returning phone calls, following up on a request, listening intently, appreciative communication, and clear communications with details and directions, doing what you say you will do, remembering what is important to them, and valuing what is most important to them (Thompson, 2009).
Our communication styles and methods are being stretched to the limit by email, technology, lack of time and demands on our ability to do so much in our days.
Email – not only should you be returning emails in a timely way, but you need to set the context each and every time of why the email is important and what information it is that you want to deliver.
Cell phones – the ring tones that are available now are fun outside of the office, networking situations, client lunches, etc. Put them on vibrate or shut them off. Take and make calls when you are with people sparingly. Most people are not interested in listening to your conversations no matter how stimulating you think they might be.
Returning phone calls –Whether you think you have time to return the call or not, find out what people need, make sure you are clear on whether you can help them or not and then get back to your own work. People who return phone calls are trusted and respected. You do not need to make the calls long.
Handshake, body language and eye contact – ask a friend to shake hands with you and then ask them to give you feedback. Firm is good. Learn to look at a person when they
are speaking. A good part of our non verbal communication is our body – watch what your body is saying about you.
Business cards – get one and have them with you at ALL times. Do include an address, email and phone number. Name and what you do – a title is very good. If your company does not provide a business card, get one for yourself anyway.
2. Describe the role of interpersonal communication both as a manager and as an employee. What specific techniques have you used to overcome barriers to communication? Be sure to specify your role in the communication.
Role of Interpersonal Communication
Interpersonal communication plays a vital role in the business organization, is essence without communication one can't think of the existence of organization in real world. Followings are t ...
NURS 6002 Foundations of Graduate StudyAcademic and P.docxhoney725342
NURS 6002: Foundations of Graduate Study
Academic and Professional Success Plan Template
Prepared by:
<INSERT NAME>
Professional Development
Statement of Purpose
My main objective is to complete my master’s degree so as to qualify as a psych nurse practitioner. My focus is to learn how I can apply the knowledge I have gained from this program in delivering high-quality patient care. Consequently, I have developed several goals that I need to achieve so that they can help me in meeting y main objective.
Curriculum Vitae for Psych Nurse
PROFESIONAL BACKGROUND
Graduate in Psych Nursing from Warren University with experience of more than two years in nursing practice. Skill as a youth coach, identifying problems, and applying the most appropriate techniques for each case. Collaborator, team worker, with a good relationship with patients and experienced in preparing patient care programs.
COMPETENCES
-Diagnosis of problems.
-Direct interventions.
-Consultation and treatment.
-Development of programs.
-Easy for personal relationships.
-Collaborative team worker.
-Experience with students with special needs.
-Good adaptation to different tasks.
EXPERIENCE
· John Hopkins Hospital Practice in Psych Nursing from January 2017 to the present
· One-time actions with conflictive patients in crisis situations.
· Preparation of intervention projects in the hospital environment for patients at risk of social exclusion.
TRAINING
· Degree in Psych nursing. Walden University
CERTIFICATES
SOCIAL WORK
· Volunteer in Walden community working with minors in areas of social exclusion.
LANGUAGES
· English
SKILLS VOCATION
· Service.
· Responsibility and seriousness.
· Pharmacology knowledge.
· Ability to work under pressure and in emergency situations.
· Knowledge of nutrition and psychology.
· Resolute person.
· dealing with older adults and children.
· Extensive use of computer tools.
Professional Development Goals
The first thing that should be noted is that psych nursing is a recent academic option, which is highly relevant that more people are trained in it and help to broaden and deepen the scientific foundation of the care it offers. Although the psych nurses are already able to carry out different activities without the need for another health professional to indicate them, it is important that they can acquire greater independence so that their contribution is even greater, which is my first professional development goal. Therefore, the degree in psych nursing must be strengthened, with studies and evidence that allow the framework of the work of those who practice it to grow and, in turn, encourage its professionals to intervene promptly to avoid complicating the medical situation of a patient.
I would like to be supportive, have a vocation for service, be responsible, and be organized. It is these basic qualities that will allow me to develop a nursing career. The organization and responsibility would be oriented there because the nurse, by nat.
Week 1 AssignmentApplication Human Services Philosophy Statemen.docxjessiehampson
Week 1 Assignment
Application: Human Services Philosophy Statement and Portfolio
Week 2 Assignment
Application: Artifact—Case Management Plan
Week 3 Assignment
Application: Artifact—Professional Statement on Interviewing
Week 4 Assignment
Application: Artifact—Logic Model
Running head: Assignment 1
1
Assignment 1
2
Human Services Philosophy Statement
Linda Dotson
Walden University
Human Services Philosophy Statement
Introduction
The same way engineers and architects rely heavily on blue prints in order to understand the nature of their work and communicate to other people effectively what they are capable of, is the same way human services professional depend on the philosophy statements to communicate their professionalism in their line of work. One segment of this philosophy statement is the portfolio which tells a lot about a student or any professional for it can be used to quickly assess a person’s expertise, values, experiences and even some social, cultural and ethics of a person. Therefore, a portfolio forms a very crucial part of the philosophy statements which dictates any informs a lot about any professional in the human services sector.
Many scholars in the recent? have all agreed that the best way to do a quick assessment on both students and even those who are already in the field of human services is by understanding their
educational, professional and ethical values of a person summarized by one’s portfolio (Gray, Dean, Agllias, Howard, & Schubert, 2015). Therefore, when developing a portfolio one should tackle the three key components which are the purpose the portfolio is intended to serve, the definition of what expertise the person may have accrued over their educational period and finally the pragmatics which is very important and the language one uses in delivering their information matters a lot. It promotes the development of skills and knowledge that might be the very key in the implementation of individual
compiling the portfolio.
Human services in the recent past have been given little recognition globally but the role the sector plays in human is very pivotal. Since so many praises can be given to engineers, lawyers or even doctor but the human service industry will forever remain the backbone of humanity for without it there can never be other fields of study which rely on humanity as they serve the human needs. But ideally of what purpose could science serve if there is humanity to appreciate the beauty of science? It therefore means that human service is very fundamental field in any human race.
This field requires support from every relevant stakeholder in order to make its contribution recognizable globally. For instance, the case of flooding and civil war, the major sector which has been in the fore front to restore the sanctity of humanity is the human service industry (Neukrug, 2016). Some of the individuals in this sector have philosophy statements which are very comprehensive and informin ...
Lab 4 –MIPS Assembly languageProgramming with MARS IDEProced.docxDIPESH30
Lab 4 –MIPS Assembly language
Programming with MARS IDE
Procedures
The purpose of this lab is to introduce you to the layout and structure of the Mars IDE development tool in addition to Procedures programming. In this lab, a procedure is called to sort three numbers (ascending sort) in the memory.
Procedure:
I. Follow the same procedure in Lab1.
II. From the main menu, choose “File” “New”
III. You will find a blank file. Start typing your program. The main program and the procedure
Type the program provided below in the screen shot.
IV. Click on the icon “Assemble the current file”
V. Run the given program
· Observe the registers/Memory locations values after each Step Run. Record the final values.
· Use $t0, $t1, and $t2 to hold the numbers after the ascending sort. What are the final values of $t0, $t1, and $t2?
Things to turn in as your Lab 4 Report, attached in this order:
1- Your name, Course Number, Lab Number and Date
2- Screen shot of the Program
3- Results/Observations such as the final screen shot of the registers and memory locations
4- Questions with answers
6- References if any
Sample Only – from me
Job Title: Patient Representative
Knowledge Skills and Ability KSA’s
________________________________________________________________________________________
Competency 1: Knowledge of patient rights and responsibilities in a health care setting to coordinate reviews of service process and patient rights/responsibilities program.
The Patient Representative is a critical position in the office of the Deputy Director and the bearer holds the task of providing technical and administrative support. The job requires an understanding of the services and the overall orientation. The core competencies necessary to effectively manage the challenges associated with the occupation is the ability to institute proper investigations into complaints recorded by the customers. The investigation of the complaints further includes notifying the necessary services on the need for a given response to the complaints in order to address those best. In addition to working with the necessary services to develop actions to correct the situation, the position further entails the ability to report to the patients the measures taken to address a given complaint. At this point, it is further critical to monitor the effectiveness of the said measures. To sum up the complaint, competence in composing reports of patients, description and documentation of the complaints, and analysis of the data is critical to the task obligations.
Competency 2: Ability to assist and support patients with complex issues; often requiring coordination with various services in a Medical Center.
The Patient Representative must further understand the significance of comprehending the institution’s mission, policies, procedures and the services available to the clients. This is necessary in order to render quality service to the patients. Furthermost, it ...
Preface to the Professional Work SamplesAndre C. Justi.docxshpopkinkz
Preface to the Professional Work Samples
Andre C. Justice
11/22/2016
Argosy University
PSY492
Preface to the Professional Work Samples
The purpose of this professional work sample is to show the performance and mastery of the program outcomes and competencies for the psychology major. The work samples illustrate the mastery of various program outcomes. I have had to acquire knowledge of the learning outcomes through first hand experiences I have obtained in creating my professional portfolio and also in completing the previous course and going through an undergraduate student.
From the assignments and projects, I have worked on before, I can attest that I am a critical thinker and I do posses information literacy. The cover letter required a critical thinking and also possession of information literacy. The cover letter required some well articulation of experiences and skills, as well as the excellent flow of information. Such details help to pass crucial information to the employer or the interview panel.
The research skills evident in the work samples involve learning, debating, practical and also analytical. The samples depict the fact that, I have the ability to learn quite quickly and also grasp some new concepts. The research done in the previous course entailed identifying resources, as well as collection and analysis of the data, doing experiments among others. The discussion that involved the research done did articulate ideas, peer group discussion, and also involved supporting a single position with logic.
The work samples also depict excellent communication skills. The writing of the cover letter did demonstrate that the person can also replicate the same in oral communication. Research projects also depict excellent communication skills. This is quite crucial in psychology and professional portfolio, as it presents knowledge in presenting a topic paper, a PowerPoint, presentation outline among others. Communication skills are quite crucial in interpersonal relations, and this is especially when handling instances that need psychological intervention. It is crucial for supervisory, counseling, negotiating and also teamwork. The psychologist is able to explain and advise, as well as establish work schedules that permit the victims to meet the requirements. Counseling will involve supporting, listening and facilitation, and hence it requires vast communication skills. Communication skills also help in collaboration with other researchers among others. My communication skills are quite excellent.
The “
use of Internet Intervention
” assignment can attest the understanding of the ethical issues in psychology. The work showed ethical issues of using the internet or computer-based applications in solving issues arising in psychology. One of the ethical issues is privacy and this is because confidentiality of data cannot be guaranteed in the internet or computer-based applications. The problem I do.
To ensure the development of the employee and organizational success companies need to take various measures for the planning and successful growth. Read this document to know more about it.
How Strategic Management Helps in the Accomplishments of Goals in an Organiza...www.assignmentdesk.co.uk
Strategic management plays a very vital role as it helps in the development and growth of an organization. It increases the market share and
productivity as well. Read this sample report to know more about strategic management and its theories.
Analysing The Role Of Leadership and Management Style on the Performance of E...www.assignmentdesk.co.uk
It is rightly said that different types of leadership and management cause huge impact upon the performance of employees. Read this sample report to analyse the theoretical aspect of motivation and leadership for the business unit and how it will affect the performance level of employees.
Global Marketing is done in order to improves the effectiveness of your company's products and services. Read this document to know the global marketing and communication strategy of NIKE.
https://www.assignmentdesk.co.uk/marketing-assignment-help
Business Strategy can be termed as various strategic plans designed and improvised in order to achieve business growth.Read this summarized business strategy report to get more information about Primark group
How Do you Differentiate in Financial Accounting and Management Accounting?www.assignmentdesk.co.uk
Financial and management accounting is done by undertaking various measures. In this document we have explained about various financial and management accounting parameters by which they both can be differentiated.
https://www.assignmentdesk.co.uk/finance-assignment-help
Analysis On Financial Requirements Of The Business For Achieving Successwww.assignmentdesk.co.uk
This report is all about Financing Entrepreneurial Initiatives, it explains the existing skills of an entity in order to take external market fund to strengthen their enterprise. Read This article written by experts of Assignment Desk UK, we have mention complete information about all the Financing Entrepreneurial Initiatives.
Marketing management is the process where the economical measurement of competitor are examined and people needs are fulfilled. Read this document to know how to develop lots of marketing skills for successful business.
https://www.assignmentdesk.co.uk/marketing-assignment-help
Travel and tourism is one of the famous and popular industries among the people. Read this document report to know about current structure of travel and tourism sector and all their external and internal factors.
Tourism sector is the fastest growing industry which contributes a great extent in global economic development. Read this sample to know about various tasks involved in tourism development planning.
Strategic management is the continuous process of planning and monitoring to meet goals. Read this detailed report on analysis of strategic management in the market of an organization.
Financial decisions are crucial part of business activities because it has direct impact on the liquidity of its operations. Read this sample report to know about various task of financial analysis.
Research is highly dependent upon the skills and knowledge of researcher. Read this document shared to know about assessment of different types of research methodologies.
Assignment Desk is the most leading assignment service provider in UK. Read this Infographic to know how you can avail best assignment help services from our experts.
https://www.assignmentdesk.co.uk
Proper Management Activities can be accomplished by resourceful planning and suitable implementation. Read this document to know more about various task involved in managing activities to achieve targets.
International Business is considered as an effective approach of selling the products and services across the world. Read this document to know about different market strategies.
There are various functions involved in Human Resource Management in an organisation. Read this document to know about the differences between Personnel management and HR management written by our proficient writers.
For more visit: https://www.assignmentdesk.co.uk/
Case study on inter-cultural communication related problems in Nordic subsidiary with the causes and consequences of linguistic and cultural barriers to inter-cultural communication in Japan.
This Report is based on different investment appraisal tactics through which an organization is able to select best investment alternative for business expansion that would increase profitability of company and reduces risk related to investment from Assignment Desk UK
Report on better business plans and appropriate sales Strategies for Companies to enhance their market share in quick time with example of Enviro Cars Ltd in which Jack & Thomas run a successful partnership business in electric car dealership in England.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Effective Communication in Health and Social Care Organization
1. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
Communicating in Health and Social Care
Organization
2. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
Table of Contents
TASK 1 ........................................................................................................................................3
1.1..........................................................................................................................................3
1.2..........................................................................................................................................4
1.3..........................................................................................................................................5
1.4..........................................................................................................................................6
TASK 2 ........................................................................................................................................6
2.1..........................................................................................................................................6
2.2..........................................................................................................................................7
2.3..........................................................................................................................................7
2.4..........................................................................................................................................8
TASK 3 ........................................................................................................................................9
3.1..........................................................................................................................................9
3.2........................................................................................................................................10
3.3........................................................................................................................................10
CONCLUSION............................................................................................................................11
REFERENCES.............................................................................................................................12
Communicating in Health and Social Care Organization
To Buy Complete Assignment Contact Us:
Email : help@assignmentdesk.co.uk
Tel No. : +442038681670
Website: www.assignmentdesk.co.uk
3. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
INTRODUCTION
In the health and social care sector, it is important to have healthy communication in between the staff
and employees. It is significant for the organisation that to develop good communication skills among
workforce so that effective communication with service users and staff can explain the treatments in future..
In the present report, Mrs D who is 83 years old and she don’t want to attend her Day Centre for a long period
of time and as she was become depressed Recently, she has been diagnosed with a medical issue and she was
not able to use Minicom services for a long period of time and younger neighbour is also making the phone
calls In this report, it has been described that there are different modes of communication that are classified
into verbal and non-verbal forms (Archer and et. al., 2011). Some factors which are highly influential in the
process of communication including values, cultures, legislation and many more regulations which are made
by the professions. have also been focussed. Some theories of communication are also applied which help the
organisation to improve the communication process.
TASK 1
1.1
There are four different theories in the practice of health and social care organisation which can help
Mrs D to make effective communication with others. These theories are Psychoanalytical, Humanistic,
Behavioural and Cognitive theory. Some of the theories are explained as below:
Behavioural Theory – This theory can be referred as psychological approach foundation of which is
notion. This theory can be divided into four parts i.e. collective behaviour, theories of political behaviour,
theory of planned behaviour and learning which helps the patient to understand the effectiveness of
communication with others (Barry and Edgman-Levitan, 2012). This theory is largely based on learned
response about specific stimuli.
4. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
This theory can explain the method of language acquisition of echoic response where infants imitated the
sound which is provided by Park Day Centre. This theory focuses on the behaviour and highlights the present
and future needs of person in health and social care organisation. For checking to Mr D one doctor arrived to
the his room and look away after looking to his. Mr D lost his all hope and fell down. But unfortunately there
was no injury. The doctor has to do the effective communication with him to understand his problem.
Humanistic Theory – In this approach, study of an individual is done in which person highlights the
interest of rejecting significance of behaviour and unconscious impulse which results from the past (Bennett,
2010). This theory can be divided into two approaches i.e. person-centre and the transactional theory. In
health and social care organisation, goal of this theory is that to make clients friendly in their own personal
experience to accept themselves in all aspects. It also helps Mrs D to minimize the challenges which are being
faced by her. To achieve the goal of this theory, there must be good relations and effective communication
between customers and the therapist. The doctors of park day centre has to provide the friendly the
environment to their clients so that they can share there problems.
1.2
In Park Day Centre, there are many ways to communicate i.e. it can be verbal or non-verbal
communication (Shannon-Weaver Model. 2017). In verbal communication, it is used when the organisation is
providing some information or training to clients. This training can be provided on telephones, face to face and
many more techniques can be used as well. On the other side, non-verbal communication is used when the
client is deaf or mute. In this communication,some factors are included that bear in the mind of patients and
these are hand gesture, body poster or physical appearance. Mrs D is deaf so these factors can help her to do
proper communication with doctors and nurse and can be also used as symbols, picture cards etc.
In health and social care organisation, benefits of effective and efficient communication is that practice which
is used by professionals. Use of communication in this field is to foster growth and development of the
practice (Du Pré, 2010). The communication can also be used in Park Day Centre to ensure that innovative
ideas and the best practices can be shared among health care professionals and social workers to make
5. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
improvement in the organisation. In this Park Day Centre, the communication is effective which helps to
provide patients with self-steam provision of practical help and advice regarding their conditions.
Park Day Centre can use the Shanon-Weaver model to communicate an effective message to the
clients. In this model, all individuals have some source of information which is passed from one person to
another. Further, the message has to be formulated in some kinds of code. The encoder requires the message
to formulate in the form of code The encoder is responsible for taking ideas of the source and putting them
into coding. Whatever communicated to other person is message. Organisation can use various form of
communication to deliver the message (Estrin and Sim, 2010).
The choice of appropriate channel is vitally important in communication process.. In decoder, the message
are translated in the form of purpose (Swayne, Duncan and Ginter, 2012). At last, person receives the
message to make the communication effectiveness.
(Shannon-Weaver Model, 2017)
1.3
To take the advantage of good communication skills, social workers must be able to properly deal with
any inappropriate communication practice. If any barrier is there in any communication process then it should
be resolved which cannot result into the misunderstanding of professional practices. In Day Centre, Mrs D did
not able to understand that what nurse was trying to indicate as she did not like the nurse because she was
starring in the eyes of Mrs D continuously (Grajales III and et. al., 2014).
The communication between both was not good. These factors can act as hindrance for effective
communication practice which can be culture or language of other people. In the organisation, use of jargon
should be limited so that it would lead to inappropriate communication. The another factor which can be
considered as barrier is privacy. In Day Centre, the private individuals are there so they want that their records
should be kept as confidential so that breach of contract can not be broken. The duty of health and social
worker is not to disclose any information without having due permission of clients. The lack of trust of Mrs D
6. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
with the nurse can also become a barrier to make effective communication. At last, lack of knowledge also
serves as a barrier to communicate with others (Greene and et. al., 2011).
1.4
In health and social care organisation, it is significant to potentially engaged in effective and efficient
communication practices. The various strategies can bes used to support the health and social care
organisation in communication needs. It has been found that Mrs D is deaf and she need a specific
communication need in the organisation. Foe care workers it would be better to develop a action plan which
should be facilitate the process of communication and should give an opportunity to client to express
themselves.
The use of strategies of observing and interpreting the non verbal communication should be specific with the
communication process. The various techniques can be used by the organisation like audiovisual material,
supplementary material which help the organisation to achieve the goals (Hutchison and et. al., 2011).
TASK 2
2.1
In Day Centre, there are two factors which highly influence on communication process in values and
cultures. The values and cultures may include the factors which are related in demographic such as sex, age,
gender, economic status or also beliefs among others. Cultures help the organisation, to identified the
Communicating in Health and Social Care Organization
To Buy Complete Assignment Contact Us:
Email : help@assignmentdesk.co.uk
Tel No. : +442038681670
Website: www.assignmentdesk.co.uk
7. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
integrated pattern of human behaviour which ma includes the customs, beliefs etc. and it is highly influenced
because they arises from the every group which are involved in communication process. One of the dimension
of culture and values which influence the communication process is gender. For example, Anna is newly
appointed in Park day Centre and she should be aware of these differences so that they can become to know
how to deal with each patient (Kahn, Yang and Kahn, 2010). To understand these differences there should be
an active listener so that nurse and doctors can easily understand the patients. The another factor is that
which influence the communication process is that age and ethnicity. When communication is done with elder
people then it should be done with a different approach to give them more respect. The different approaches
are used when they are communicating with younger ones. Further, each nationality has also have different
approach to communicate with others. Some factors may also include in verbal and non-verbal
communication for other cultures while it can prove the rude for someone.
In the organisation there should be clearly communication process so that there will be no misinterpretation
and confusion between the person in regard to the transmission of messages (Kitson and et. al., 2013).
2.2
Good practice in regard to the communication process it the work place of Anna is only achieved when
the adoption of various techniques and methods are there in the organisation. There are many factors by
which legislations and charters influence the communication techniques such as provision of equality. The
laws which are govern for the communication techniques in the practice of health and social care are based on
the principle of equality, which does not allow any discrimination between the patients. The legislation
provide fair employment, race relations, sex discrimination Acts and many more. The organisation which goes
against these legislation then it will occur serious consequences in good communication process.
The Data Protection Act, is significant piece of legislation which ensures that personal data are secured
and accessed in responsible and controlled manner. For Park day Centre, health care records are very personal
and many patient are there which are concern as how data is stored. This act promotes the good practice such
as help to ensure that health sector runs smoothly (Levinson, Lesser and Epstein, 2010). Treating patient as
humanly is only possible when if privacy and dignity are respected and it follows a protection of human rights
8. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
is to be achieved. The code of practice and ethics in certain situations are highly influenced the
communication process in the consideration of confidentiality and privacy of information.
The use and access of the internet facility of health and care organisation should be limited. It defines the
code of conduct to which assures that good communication practices are done.
2.3
The effectiveness of organisation system and policies in promoting the good practice of
communication process is depend upon the some various factors (How social care staff can improve their
communication. 2016). The nurse should be know about that how to encourage the patient to make more
effective communication with them.
Park Day Centre needs to develop some organisation system and policies which can make the good
communication with the patients. There are some organisational policies and system which help the
organisation to promote the good practice of communication process:
Whistle Blowing Policy – This policy can be used in the organisation to protect the employees who
“blow the whistle” about any work going worn in the organisation (Lewin and et. al., 2010). This policy
give clear guidelines to all staff that if any staff is doing wrong work in the organisation then they may
be suspected by the top authority and it also affect on other employees, visitors etc. thus this policy
outline commitment to good communication process.
Prevention of Accidents - the organisation fully supports and complies with all the regulations which
are related with the promotion and to protect the health and safety of service users. In the safest
working environment, accidents can be occur anytime. The Health and Safety at work Act 1974, this act
should be used by organisation to make the more effective communication process (Macnamara and
Zerfass, 2012).
2.4
In Health and social care organisation the nurse must be perpetually engaged in the development and
improvement of communication process. One of the way is to improve the provision of security of
information. In this privacy and confidentiality can be achieved and help the organisation to prevent any
9. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
confusion and misunderstanding in communication process. The following are the some ways through which
communication process can be improved and help to achieve the targets.
The organisation should provide the communication access to person.
The organisation should be aware about the communication process barriers and through which it can
develop a strategies to minimize the risk (Merchant, Elmer and Lurie, 20112).
Provide training and development programme to nurse about the ethics and values which are related
with the communication process.
Provide the rigorous education to workers hence it will improve the knowledge to make
communication more effective and efficient.
The communication process in Park Day Centre can also be improved by using the provision of dynamic
and sustainable rules. This provision is related with the documentation, presentation and use of reports so
that it can maximize the effectiveness of communication process (Moorhead and et. al., 2013). There are
some communication tools and aids which can improve the communication process.
The nurses of cited organisation is need to make understand that there are different process and activities
which are involved in a communication process and need to understand that also they should be a active
listeners.
Communicating in Health and Social Care Organization
To Buy Complete Assignment Contact Us:
Email : help@assignmentdesk.co.uk
Tel No. : +442038681670
Website: www.assignmentdesk.co.uk
10. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
TASK 3
3.1
The ICT software (Information and Communication Technology) support the work of nurse and doctors
in health and social care organisation. ICT includes the wide range of applications, decision support, clinical
imagining processing, electronic health records, mobile health software applications and many more
applications are include in this software. These tools are assumed as to have critical significance which help in
completion of day-to-day activities.
One of the advanced application of ICT is that telecare which is a business-to-consumer service provision
(Moses and et. al., 2013). In this application there is no personal interaction on channels such as telephones
and computers.
It includes those services which are related with the health and social care
services such as automated appointed reminders and to monitor the clients services. In modern era, these
things are done by professionalism and it allows a greater interaction of providers and users. In the field of
radical and health care sector the use of software packages for dealing with the reports have become more
important. A years ago before IT developments, all the records of patients are recorded in paper and it made
difficult to search the specific records and it consumes a lot of time also. The software packages is designed for
the organisation to have strict requirements such as reliability and performance. But some health and care
organisation does does not trust on the result of ICT applications. Park Day Centre faces a certain issues with
the effectiveness use of ICT. The organisation should follow a standard procedures to met the needs of ICT
applications (Reeves and et. al., 2011).
3.2
There are many benefits of using this ICT software for user of social services, care workers and care
organisation. The success of ICT fundamental depends upon the culture relevance of the applications.
11. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
Information and communication technology provides the benefits to health and social care organisation as its
benefits depends upon the that what technologies are adopted by the board. He special attention is provided
to diagnostic and to monitor all the areas in which ICT application is required (Schulz and Nakamoto, 2013).
In health and care organisation it allows all the possibilities to meet the individual needs. It also provide the
ease of information in administration of treatment procedures. It makes the more administrative practices to
make more efficient records and documents which can be accurate to make more communication
effectiveness.
ICT also provide the collaboration among the users and providers to provide more services efficiently. There is
a gap in development of ICT software due to limited budgets are there in health and social care organisation.
While using this software, the detailed information about the services which are offered to clients are
displayed and the users are also updated. IC technology also also help the organisation to provide the training
both in delivery and record keeping.
3.3
The use information and communication technology is using by many organisation. The Data
protection act provides the restrictions and limitations on the use of personal information of patients (Singer
and et. al., 2011). The personal information may include the medical records, credit information history,
treatment history and many more. The record keeping in Park Day Centre organisation is very important so it
does not underestimated. If the organisation disclose the confidential information of clients then it occur the
breach of contract between the organisation and clients. The ethical and legal issues which are relating to ICT
software should be taken into consideration to set the goals of the organisation. The client under the
legislation, have right to get the information for other relatives about their history. The important legislation is
Health Records Act 1990. this act is about more concern with the records which are accessed manually.
The clients can access the information about the medical report in whatever form whether electronically or
manually. The organisation should keep the limited information in work place so that other people can not
leak the information (Street, Gold and Manning, 2013). Information and communication provides great
12. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
possibility of the use of technology in the form of learning tools and to control the health and care system in
the organisation. The another important of legislation is Personal Files Act 1987. In this act the personal
information is accessed which are specifically related with the social service. So legal consideration in the use
of information and communication technology impacts on the organisation (Good communication is essential
to successful integration of health and social care. 2017).
CONCLUSION
From the above report it can be concluded that communication process is very important in health and
social care organisation. While adopting the various techniques of communication process it improves the
interpersonal relationships between the clients. There are some organisation system and policies are applied
Communicating in Health and Social Care Organization
To Buy Complete Assignment Contact Us:
Email : help@assignmentdesk.co.uk
Tel No. : +442038681670
Website: www.assignmentdesk.co.uk
13. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
which can be proved as effective tool of communication for the clients. The using of communication strategies
it help Park Day Centre organisation to overcome with the barrier of effective communication process. The
organisation is using the effectively information and communication technology which help to support and
enhance the work of health care organisation.
REFERENCES
Archer, N and et. al., 2011. Personal health records: a scoping review. Journal of the American Medical
Informatics Association. 18(4). pp.515-522.
Barry, M.J. and Edgman-Levitan, S., 2012. Shared decision making—the pinnacle of patient-centered care.
New England Journal of Medicine. 366(9). pp.780-781.
Bennett, P., 2010. Risk communication and public health. Oxford University Press.
Du Pré, A., 2010. Communicating about health: current issues and perspectives.
Communicating in Health and Social Care Organization
To Buy Complete Assignment Contact Us:
Email : help@assignmentdesk.co.uk
Tel No. : +442038681670
Website: www.assignmentdesk.co.uk
14. Hire high qualified and experienced writers of Assignment Desk to assist you in assignment
writing service for subjects in all university course.
Estrin, D. and Sim, I., 2010. Open mHealth architecture: an engine for health care innovation. Science.
330(6005). pp.759-760.
Grajales III, F.J and et. al., 2014. Social media: a review and tutorial of applications in medicine and health care.
Journal of medical Internet research. 16(2). p.e13.
Greene, J.A and et. al., 2011. Online social networking by patients with diabetes: a qualitative evaluation of
communication with Facebook. Journal of general internal medicine. 26(3). pp.287-292.
Hutchison, B and et. al., 2011. Primary health care in Canada: systems in motion. Milbank quarterly. 89(2).
pp.256-288.
Kahn, J.G., Yang, J.S. and Kahn, J.S., 2010. ‘Mobile’health needs and opportunities in developing countries.
Health Affairs. 29(2). pp.252-258.
Kitson, A and et. al., 2013. What are the core elements of patient‐centred care? A narrative review and
synthesis of the literature from health policy, medicine and nursing. Journal of advanced nursing.
69(1). pp.4-15.
Levinson, W., Lesser, C.S. and Epstein, R.M., 2010. Developing physician communication skills for patient-
centered care. Health Affairs. 29(7). pp.1310-1318.