A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet.The consumer browses the catalog of products featured on the site and selects items to purchase. The selected items are placed in the electronic equivalent of a shopping cart.When the consumer is ready to complete the purchase of selected items, she provides a bill-to and ship-to address for purchase and delivery. When the merchant's Web server receives this information, it computes the total cost of the order-including tax, shipping, and handling charges and then displays the total to the customer.The customer can now provide payment information, such as a credit card number, and then submit the order.When the credit card number is validated and the order is completed at the Commerce Server site, the merchant's site displays a receipt confirming the customer's purchase.
Example: A government has a projects, it needs some material, so different companies fill the tender, and one of them gets contract from government. Then, that company will provide the material for the government project. If all these processes are taking place through websites, then it will be B2G e-commerce.
For example, if a government sells houses of its housing scheme to general public, through a website; it will be G2C e-commerce.
For example, if government sells the bankrupt business firm to another business through a web site, it will be G2B e-commerce.
Introduction to e-commerce
Element of e-commerce
The Process of e-commerce
Types of e-commerce
Applications of e-commerce
In its simplest form ecommerce is the buying and selling
of products and services by businesses and consumers
over the Internet. People use the term "ecommerce" to
describe encrypted payments on the Internet.
In other words, E-Commerce is the buying and selling of
goods and services via the Internet.
Element of E-Commerce:
There are certain elements required to perform online
Promote your Web site presence.
Have an online catalog or store.
Have the capability to receive payments.
Be able to deliver the item.
Provide after-the-sale support.
It means business to business. It is the types of ecommerce in which buyer and seller, both are
In this, one business is sells its products or services while
other business buys these products or services.
Following are some examples of B2B sites:
It means business to consumers. It is the type of ecommerce in which business sells its services or products
to consumers, through internet or computer network.
It means consumer to business. It is a types of ecommerce in which customers sells their products or
services to businesses.
Its common example is the advertisement that people
put on different sites.
It means consumer to consumer.
It is the type of e-commerce in which one consumer sells
its products to other consumer, through internet or
It means business to government.
It is a type of e-commerce in which business sells its
services or products to government.
It means government to consumer.
It is the type of e-commerce in which government sells
its services or products directly to consumers, through
It means government to business.
It is type of e-commerce in which government sells its
information or services to businesses.
This process takes place on some special government
Applications of E-Commerce:
Electronic Bill Payment
Online shopping is the process consumers go through to
purchase products or services over the Internet.
Online shopping is a type of electronic commerce used
for business-to-business (B2B) and business-to-consumer
Electronic Bill Payment:
Electronic bill presentment and payment (EBPP) is a
fairly new technique that allows consumers to view and
pay bills electronically.
EBPP systems send bills from service providers to
individual consumers via the internet.
An electronic ticket or e-ticket is used to represent the
purchase of a seat on a passenger airline, usually through
a website or by telephone.
This form of airline ticket has rapidly replaced the old
multi-layered paper tickets.
Online banking (or Internet banking) allows customers to
conduct financial transactions on a secure website
operated by their bank.
The common features provided by online-banking fall
broadly into several categories:
1) More products and services: EC provides with more choices;
they can select from many vendors and from more products.
2) Cheaper products: EC frequently provides consumers with less
expensive products and services by allowing them to shop in many
places and conduct quick comparisons.
3) Ubiquity: EC provides consumers to shop or perform other
transactions year round, 24 hours a day, from almost any location.
1) Some customers like to feel and touch products. Also,
customers are resistant to the change from a real to a
2) People do not yet sufficiently trust paperless, faceless
3) There is an increase amount of fraud on the Internet.