Dynamics Telephony provides telephone integration for Dynamics CRM, allowing users to make and receive calls directly from within the CRM. It offers features like inbound call screening based on caller ID, click-to-dial phone numbers in CRM, automatic call logging, a progressive dialer for campaigns, call activity dashboards, and historical reporting of call data stored in Dynamics CRM.

1. Twitter: @CRMtelephony
Facebook: www.facebook.com/DynamicsTelephony1

2. Dynamics Telephony overview
 Out of the box telephone Integration for Dynamics CRM
– ALL TELEPHONE SYSTEMS
 Inbound screenpop based on CLID
 Click to Dial any telephone number from within CRM
 Automatic logging of telephone activity in the CRM
 Embedded progresssive dialer for campaign lists
 Telephony statistics available in the CRM dashboards
 Historical reporting stored in Dynamics CRM.

3. Dynamics Telephony overviewDynamics CRM with NO Dynamics TelephonyDynamics Telephony toolbar blends beautifully,
and actually results in MORE space for Dynamics CRM

4. Call Activity Dashboards
CRM Dashboards show call activity

5. 765 Scenic Road
Laconia, NH 03246
USA
Connolly Street Business Centre
Nenagh, Co. Tipperary
Ireland
NEW HAMPSHIRE OFFICE TIPPERARY R&D LAB
+1 (603) 769-3818 +353 1 6106837
Our Office’s
sales@dynamicstelephony.com