Dynamics Telephony will be expanding its partner network at the conference.

1. We are attending the Microsoft World Partner Conference in Orlando
July 12- 16
Twitter: @CRMtelephony
Facebook: www.facebook.com/DynamicsTelephony1

2. Dynamics Telephony overviewDynamics CRM with NO Dynamics TelephonyDynamics Telephony toolbar blends beautifully,
and actually results in MORE space for Dynamics CRM

3. Call Activity Dashboards
CRM Dashboards show call activity

4. Dynamics Telephony overview
 Out of the box telephone Integration for Dynamics CRM
– Avaya
– Skype For business (Microsoft Lync)
– Cisco
– SIP Systems
 Inbound screenpop based on CLID
 Click to Dial any telephone number from within CRM
 Automatic logging of telephone activity in the CRM
 Embedded progresssive dialer for campaign lists
 Telephony statistics available in the CRM dashboards
 Historical reporting stored in Dynamics CRM.

5. Who will buy
 Dynamics CRM users – globally
 Cloud & on-premise
 Dynamics CRM resellers – partnership
 Want to offer added value
 Cloud based telephony suppliers
 Want to get “sticky” with the CRM (LiveOps)

6. How to sell
 Short term - Dynamics CRM users (globally)
 Reference site case studies
 LinkedIN
 Market known Dynamics CRM users (e.g KRS, Calor Gas)
 Dynamics CRM resellers – partnerships
 Microsoft partner program
 Microsoft US Partner conference (WPC July 12-16th)
 Increase awareness – website, blogs, User groups

7. Geographically Enquiries
 41 United States
 7 UK
 1 Australia
 1 Northern Ireland
 1 Ukraine
 5 Canada
 2 Germany
 1 Norway
 2 India
 1 China