The document discusses DialDrive, a cloud-based contact center platform that allows companies to conduct phone sales and marketing. It provides an overview of DialDrive's features, including outbound dialing, inbound call routing, agent performance analytics, and CRM integration. The document also outlines several potential use cases for DialDrive, such as building an independent insurance agency or providing call center services to regional clients.

1. The future of phone sales technology.
DIALDRIVE

2. AGENDA
Presentation
① About Datalot
② DialDrive solution overview
③ Demo
④ Use Cases
⑤ Our Process

3. Datalot is the leader in technology for web and
mobile customer acquisition.
We are a team of online marketing professionals
and technologists who have been changing how
companies connect with customers for more than
10 years.
About Us

4. DIALDRIVE is…
Overview
A revolutionary cloud-based contact center platform.
The first end-to-end phone platform for web and
mobile marketing.
A marketplace for purchasing qualified live
outbound or inbound phone calls.

5. • Lead Acquisition
• Phone Number Provisioning
• Outbound Dialing
• Inbound Call Routing
• Agent Performance Analytics
• Client Call Distribution
• CRM Integration
Features
Everything you need in
one application.

6. Agent Experience
• Agents can go on or offline with
the flip of a switch.
• Call history always available for
agent records.
• Agent stats available up top stating
time online today, calls per hour,
calls, transfers, and transfer rate.
Agent Experience

7. Agent Experience
• Reduces call-handling time.
Seamlessly transfers customer
information to your agents dashboard.
• Minimal training involved. Simply
plugin you’re headset, open a
browser, login and flip the switch to
start taking calls!
• Real-time stats. Call history always
available for the agent.
• Quick wrap-up. Quick wrap-up wizard
insures all data is captured & allows
agent to get back online fast!
• Includes dynamic leaderboards.
Promotes a fun and competitive
work environment.

8. Agent Experience
• Agents can go on or offline with
the flip of a switch.
• Call history always available for
agent records.
• Agent stats available up top stating
time online today, calls per hour,
calls, transfers, and transfer rate.
Create Campaigns

9. • Multiple configuration options.
Agent script building, IVR Handler
Set-Up, and phone number
provisioning.
• Custom call routing. Ability to
specify call routing based on your
prioritizations and agent skills.
• Four dialing modes. Preview,
Power, Predictive, and TCPA.
• Robust Predictive dialing. Specify
call frequency, max attempts, and
abandon monitory.
Campaign Set Up

10. Agent Experience
• Agents can go on or offline with
the flip of a switch.
• Call history always available for
agent records.
• Agent stats available up top stating
time online today, calls per hour,
calls, transfers, and transfer rate.
On Demand Calls

11. • Completely self-service.
Simple ON/OFF switch.
100% on demand call
buying platform!
• Flexible options.
Set schedules and
concurrency caps to
automate your call flow
and only receive calls
when you want them.
• Tracking your progress.
See live calls and recent
call history with optional
call recordings.
Call Buying On
Demand

12. Agent Experience
• Agents can go on or offline with
the flip of a switch.
• Call history always available for
agent records.
• Agent stats available up top stating
time online today, calls per
hour, calls, transfers, and transfer
rate.
Analytics

13. • Run a more efficient &
effective contact center.
Make informed business
decisions based on in-depth
data analytics.
• Drive more business. Tweak
campaign settings based on
trends and overall campaign
statistics.
• Train agents. Share top
performing recordings with
other agents through a
unique URL.
Analytics &
Reporting

14. Limitless possibilities.
USE CASES
Agent Call Performance

15. USE CASES
Live Call Stats by Agent

16. Limitless possibilities.
USE CASES
Campaign Summary

17. Limitless possibilities.
USE CASES
Live Call Stats by Time

18. Limitless possibilities.
USE CASES
Call Reporting

19. Limitless possibilities.
USE CASES
Call Reporting

20. Limitless possibilities.
USE CASES

21. INDEPENDENT AGENCY
Use Case
Build your own agency from the ground up by
allowing employees to plug into a full-service
cloud based platform
Customize and control agent/employee filters on
all levels, including source, geo, time of day, etc.
IE : INSURANCE AGENCIES, MORTGAGE BROKERS

22. REGIONAL SERVICE NETWORK
Use Case
Provide a self-service infrastructure to your
local/regional clients and service providers.
Individual accounts can be given control to
manage call flow, track historical data, and manage
their funds all through their unique logins
Gives clients the ability to dictate their call/lead flow
while limiting management time
IE: WINDOW REPAIR CO., LOCKSMITHS, PLUMBERS

23. MOBILE MARKETING
Use Case
providinpay-per call solutions to clients and
publishers.
Provide best-in-class solutions for keyword-level
ringpools, dynamic number provisioning, IVR
menu tree building, skills-based routing, and more.
Easily manage turnkey pay-per-call campaigns for
clients and publishers.
IE: PAY-PER-CALL AD NETWORKS, MOBILE AD AGENCIES

24. 1. Hardware. Need hardware? If
so, we can rent your org
Google Chomeboxes.
2. Configure. We will configure
your initial
script, campaign, and assist
with integrating your existing
CRM.
3. Train. Your dedicated Account
Manager will provide remote
training with an overview of
DialDrive best practices.
4. Start Dialing!
Our Process

25. Margo Dayal
SaaS Business Development Manager
Ready to Start Dialing?
MDayal@Datalot.com