Personal Information
Organization / Workplace
Ireland Ireland
Occupation
Director at Dynamics Telephony
Industry
Telecom / Mobile
Website
www.dynamicstelephony.com
About
Dynamics Telephony can provide the following:
- Inbound screen-pop based on the calling telephone number
- If more that one contact for same number, we pop a list of configured contacts.
- Click to dial functionality from anywhere in the CRM
- Automated record of telephone activity saved in the contact profile
- A suite of Dashboards for management to monitor telephone activity
- A suite of reports that cover telephone activity.
- Progressive dialler (individuals can create their own outbound list, stop/start as required and work in a blended mode e.g inbound calls can still be addressed while working in an outbound campaign.)
Dynamics Telephony is a client only solution ...
Tags
microsoft dynamics
dynamics crm
dynamics crm integration
dynamics crm screenpop
avaya crm connector
dynamics cti
cisco finesse
cisco cti connector
avaya cti connector
microsoft dynamics crm
skype for business
microsoft lync
zendesk
cti connector
crm outbound
microsoft
dynamics 365
ringcentral
sip pabx
dynamics crm telephone integration
cisco
zendesk screenpop
cisco agent desktop
integration
salesforce
8x8
vonage
avaya salesforce integration
zendesk cti
telemarketing
click to dial
dialer
call recording
queuebuster
callbacks
virtual hold
contact centres
call centre
microsoft voice
click to call
tapi
avaya integration
dynamics 365 integration
microsoft teams
telephone integration
microsoft dynamics 365
cloud hosted pabx
cti
mitel
shoretel
broadsoft
sip
cloud pabx
hosted pabx
crm integration
ct solutions
dynamics 2015
dynamics crm online
salesforce integration
dynamics dialer
dynamics outbound
zendesk connector
zendesk finesse integration
finesse connector
finesse integration
zendesk screenpop cti connector
zendesk screenpop. cti connector
outbound
zendesk screenpop. cisco connector
crm call recording
call tagging
fsa
mobile call recording
compliant call recording
web callback
virtual queue
hold in queue
See more
Presentations
(17)Documents
(4)Personal Information
Organization / Workplace
Ireland Ireland
Occupation
Director at Dynamics Telephony
Industry
Telecom / Mobile
Website
www.dynamicstelephony.com
About
Dynamics Telephony can provide the following:
- Inbound screen-pop based on the calling telephone number
- If more that one contact for same number, we pop a list of configured contacts.
- Click to dial functionality from anywhere in the CRM
- Automated record of telephone activity saved in the contact profile
- A suite of Dashboards for management to monitor telephone activity
- A suite of reports that cover telephone activity.
- Progressive dialler (individuals can create their own outbound list, stop/start as required and work in a blended mode e.g inbound calls can still be addressed while working in an outbound campaign.)
Dynamics Telephony is a client only solution ...
Tags
microsoft dynamics
dynamics crm
dynamics crm integration
dynamics crm screenpop
avaya crm connector
dynamics cti
cisco finesse
cisco cti connector
avaya cti connector
microsoft dynamics crm
skype for business
microsoft lync
zendesk
cti connector
crm outbound
microsoft
dynamics 365
ringcentral
sip pabx
dynamics crm telephone integration
cisco
zendesk screenpop
cisco agent desktop
integration
salesforce
8x8
vonage
avaya salesforce integration
zendesk cti
telemarketing
click to dial
dialer
call recording
queuebuster
callbacks
virtual hold
contact centres
call centre
microsoft voice
click to call
tapi
avaya integration
dynamics 365 integration
microsoft teams
telephone integration
microsoft dynamics 365
cloud hosted pabx
cti
mitel
shoretel
broadsoft
sip
cloud pabx
hosted pabx
crm integration
ct solutions
dynamics 2015
dynamics crm online
salesforce integration
dynamics dialer
dynamics outbound
zendesk connector
zendesk finesse integration
finesse connector
finesse integration
zendesk screenpop cti connector
zendesk screenpop. cti connector
outbound
zendesk screenpop. cisco connector
crm call recording
call tagging
fsa
mobile call recording
compliant call recording
web callback
virtual queue
hold in queue
See more