The Unified Interface is already the default experience for new Dynamics 365 Sales or Customer Services customers, but you might still use the classic/legacy web client on existing projects. In this session, we will explain why you need to move to the Unified Interface, different scenarios for making this transition and look into lessons learned from customers which already took the jump.

1. TRANSITIONING TO THE UNIFIED INTERFACE
CRM SATURDAY BRUSSELS – NOV,16TH 2019

2. DYNAMICS 365 CUSTOMER ENGAGEMENT UI HISTORY
Dynamics 365 Customer Engagement today’s version - all of our customers are on this now
Dynamics 365 Customer Engagement earlier versions
Legacy web client
Desktop Web Browsers
Unified Interface
Mobile Apps (Tablet & Phone) App for Outlook
Modern Responsive Web Experience (Desktop Web Browsers & Mobile Web Browsers)
Legacy web client
Desktop Web Browsers
Mobile Web
Mobile Web Browsers
Outlook
Outlook Client
Mobile App
Mobile Apps (Tablet & Phone)

3. REASONS FOR MICROSOFT INVESTMENT IN UNIFIED INTERFACE &
FUTURE DIRECTION
To modernize fundamental application technology and UX design
To handle broader range of accessibility standards
To reduce complexity, cost and time delays caused by
• Duplicated investments across core framework, coding languages,
supported browsers of various application clients.
• Forked code base also resulted in feature differences, regressions
and timing of fixes and new features, which also impacted you work!
Unified Interface will also reduce your implementation & support costs!
Why did Microsoft invest “all-in” on Unified Interface?
Legacy web client support for existing customers will co-exist to allow
a period of time for your transition but should not be relied on as the
reason to further delay migration to Unified Interface.
Unified Interface is the strategic direction for all the primary apps &
has been the only client to receive new product features and future
roadmap investments.
This is your call to action to being your migration journey!
Important
Dynamics 365 Customer Engagement future state
Legacy web client
Desktop Web Browsers
Unified Interface
Mobile Apps (Tablet & Phone) App for Outlook
Modern Responsive Web Experience (Desktop Web Browsers & Mobile Web Browsers)

4. WHY SHOULD YOU
MOVE TO UNIFIED
INTERFACE?

5. WHY YOU SHOULD CARE TO MOVE TO UNIFIED INTERFACE:
Microsoft has already enabled all native first party applications on the Unified Interface for
Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, Field Service, etc)
Important: There is no investment in new features or improvements to the legacy web client.
Optimize
Investment
Introduce
Exciting UI
Improve
Performance
Enhance
Productivity

6. UNIFIED INTERFACE INTRODUCES MANY NEW FEATURES OVER THE
LEGACY WEB CLIENT
New
App UI
New Navigation
Menu
New Apps
Concept
Full Responsive
Design
Improved Form
Experiences
Dynamic
Form Reflow
New
Reference Panel
Use or Build
Custom Controls
Improved Data
Exploration
Record Set
Navigation
Interactive
Dashboards
Improved
Lookup

7. UNIFIED INTERFACE IS THE ONLY PLACE TO BENEFIT FROM
OPPORTUNITY TO
Onboard easily to
Mobile and Outlook
Use New Controls
Fields & Views
Use PowerApps
Component
Framework
Embed PowerApp
Canvas Experiences
Add Contextual
PowerBI to Forms
Gain Performance in
UI & Task Efficiency

8. UNIFIED INTERFACE PERFORMANCE IMPROVEMENTS
63%
Improvement in
grid load
45%
Improvement in
dashboard load
37%
Improvement in
form load
30%
Improvement in
quick create load
27%
Improvement in
mobile app launch

9. LET’S SUM UP THE
VALUE BENEFITS!

10. Stakeholder Value Points: Moving to Unified Interface
• Take advantage of all new investments, features & improvements we deliver. None of these will be on the legacy web client
• It’s faster, more modern and provides more productivity features - to positively increase end-user adoption
• Early validation efforts will provide a view on effort required. Address Perception vs Reality – help position effectively with the business
• Informing Microsoft early of any blockers will help faster triage and provide solution options sooner, unblocking any issues ahead of time
Optimize
Investment
Introduce
Exciting UI
Improve
Performance
Enhance
Productivity
• No dramatic rework
• Realize existing
investment value
• Core functions continue
to work as designed
• No big upgrade – new UI
is already available to be
switched to
• Modern User Experience
• Re-engage end-users
• Can use a as re-launch
opportunity
• Start any new
investments solving new
business scenarios here
• Users will have more
options to be able to be
productive and see
additional value in using
the system
• Re-engage end-users
• Users will see a positive
difference to usability –
get to places quicker
• Accomplish more tasks
with less time
ADVANTAGES OF STARTING MIGRATION EFFORTS AS SOON AS POSSIBLE:

11. LOOKING AHEAD

12. REFRESH YOUR KNOWLEDGE OF OUR MODERN UPDATE PROCESS
https://powerusers.microsoft.com/t5/Microsoft-Business-Applications/Microsoft-PowerApps-and-Microsoft-
Dynamics-365-Modernizing-the/td-p/299073
Microsoft Business Application Summit 2019
Microsoft PowerApps and Microsoft Dynamics 365:
Modernizing the way we update Dynamics 365, PowerApps, and CDS
Watch recorded session to gain understanding and awareness
of our When/What/How we update.
You will be able to articulate and prepare your organization for
the regular and major update cadence of Dynamics 365.
Let’s discuss at the high level now

13. 2 RELEASE WAVES PER YEAR
Release wave 1: April – September
Release wave 2: October – March
© Microsoft Corporation
PREDICTABLE CONTINUOUS
2019 Release wave 1 2019 Release wave 2 2020 Release wave 1

14. EARLY VISIBILITY AND AWARENESS
Release plan
Getting ready for the updates
PREDICTABLE CONTINUOUS
2019 Release wave 2
Tip!
Unified Interface details are listed under Power Platform release plan:
https://docs.microsoft.com/en-us/power-platform-release-
plan/2019wave2/microsoft-powerapps/unified-interface-app-everybody
https://aka.ms/PowerPlatformReleasePlan
https://aka.ms/Dynamics365ReleasePlan

15. EARLY VISIBILITY AND ACCESS TO FEATURES
Early access
Getting ready for the updates
Customers should:
• Test out all the end-user automatic features ahead of time
• Update their customizations/solutions as needed
• Update their guidance to end users & train them
• Align production deployment with your organization schedule
Early access/ opt-in to user
impacting changes
https://docs.microsoft.com/en-us/dynamics365/get-started/release-schedule
Early access to mandatory end-user impacting features:
All changes to Unified Interface must be part of Early Access

16. SEE & COMPARE!
What happens to my existing app?
Unified Interface vs Legacy web client

17. NEW NAVIGATION BAR & NEW NAVIGATION
MENU
Unified Interface Legacy web client

18. NEW NAVIGATION MENU
Unified Interface Legacy web client

19. IMPROVED NAVIGATION MENU RETAINS EXISTING
FUNDAMENTAL STRUCTURE
2
2
3
3
1 1
Unified Interface Legacy web client

20. NEW NAVIGATION BAR – IMPROVES SUPPORT FOR YOUR BRAND
COLOR AND LOGO
Unified Interface
Legacy web client
Here is example of other themes show this enhancement:
Continue to use your logo and your brand color as set in your environment theme,
now the color is carried across the whole top navigation bar
Unified Interface Legacy web client

21. DASHBOARDS – SYSTEM OR PERSONAL CONTINUE AS DESIGNED
WITH IMPROVEMENTS
1. Improved Charts
2. Using full screen
Unified Interface Legacy web client
2
1

22. VIEWS – SYSTEM VIEWS AND PERSONAL VIEWS
CONTINUE AS DESIGNED
1
2
Unified Interface Legacy web client

23. FORMS – WHAT HAPPENS TO MY FORM
CUSTOMIZATIONS?
Unified Interface Legacy web client
1
1
2
2
3 3

24. FORMS – TABS NAVIGATION IS NOW ON TOP AND
EASILY DISCOVERABLE
Unified Interface Legacy web client
1
2
VS
Unified Interface Legacy web client

25. TIMELINE - IMPROVED WITH MORE INFORMATION
DENSITY AND BETTER LAYOUT
Unified Interface Legacy web client
1
2
3 9 rows vs 4 rows

26. BUSINESS PROCESS FLOW - IMPROVED
Unified Interface Legacy web client
1
2
3

27. ART OF THE
POSSIBLE
What is possible for my app?
Unique to Unified Interface

28. EXPAND YOUR EXISTING INVESTMENT FROM DESKTOP TO TABLET,
PHONE, OUTLOOK

29. NEW! CALENDAR VIEW CONTROL BOOST CONTEXT IN DATE-
ORIENTED DATASETS

30. DASHBOARDS – IMPROVED TIMELINE AND NEW CALENDAR VIEW
CONTROL

31. NEW! INTERACTIVE DASHBOARDS – MULTI-CHART & DATE RANGE
FILTERING

32. BOOST PRODUCTIVITY WITH NEW RECORD SET NAVIGATION

33. IMPROVED VIEWS USE DYNAMIC REFLOW FOR BEST EXPERIENCE IN
A GIVEN SPACE
Narrow space Wider space

34. VIEWS AND SUB-GRIDS REFLOW TO BEST UI FOR THE SPACE GIVEN
EXAMPLE

35. SUPERCHARGE YOUR UNIFIED INTERFACE FORMS WITH NEW
CAPABILITIES & FEATURES!

36. POWERAPP
COMPONENT
FRAMEWORK
https://docs.microsoft.com/en-us/powerapps/developer/component-framework/overview

37. NEW! REFERENCE PANEL

38. NEW! BUILD USER ROLE OR PURPOSE SPECIFIC APPLICATIONS
USING MULTIPLE APPS
Apps list in action Sales Manager Salesperson
1 2

39. Apps list is always available Default landing page for users with multiple Apps
21
There are two places the App Lists is available:
1. Always on top of the navigation menu
If User has multiple Apps available to them:
2. My Apps page is shown on when launching of your default URL
Also:
• If any user has just one App assigned to them it will open immediately without any prompts
• Users can also see all their apps across all environments if they go to http://home.dynamics.com
APPS ARE EASY IS FOR USERS TO SWITCH BETWEEN!

40. BEHAVIOR OF “UNIFIED INTERFACE ONLY“ MODE
Note: If you turn off Unified Interface Only, your apps will become available in same interface as before.
Default behavior
Dynamics 365 - Custom
Legacy web client
Dynamics 365 App for Outlook
Unified Interface
Dynamics 365 CE Apps
Unified Interface
Custom apps
Web Client / Unified Interface
Unified Interface Only
Unified Interface
Dynamics 365 - Custom Dynamics 365 App for Outlook Custom appsDynamics 365 CE Apps

41. APPROACHES

42. Pilot appParallel appCurrent app
Continue with a parallel app or create a new pilot app

43. PARALLEL APP
Start with what you already have

44. CREATE A NEW APP FROM EXISTING
SITEMAP
Use an existing
development
environment
Run Solution Checker
Identify all changes
required in client scripts
Create a new app from
an existing solution

45. CREATE A NEW MODEL-DRIVEN APP FROM AN EXISTING SITEMAP – MAKER
EXPERIENCE

46. DESIGN A NEW APP

47. CUSTOMIZE A SITE MAP

48. ADD ENTITIES INTO AN APP
1. Adding entities will
add all the child
components – Forms,
Views, Charts &
Dashboards

49. VALIDATE AND PUBLISH YOUR APP

50. GRANT ACCESS

51. GATHER MORE CONFIDENCE

52. PILOT APP
Begin with small pieces for a small group

53. PILOT APP
Initiate
Identify a small use case with
a high value which can be
realized in short term
Implement
Utilize new features and components
available only in Unified Interface which
will help you to make user experience
modern, increase user adoption and make
users more productive.
Deploy
Use your standard Application
Lifecycle Management and
start with a small group of users.
Feedback
Getting feedback and
improving existing solution
is key for creating an app
with high adoption.
Design
Keep low number of customizations
and leverage standard capabilities for
benefiting from upcoming update
5
5

54. PILOT APP - SAMPLE
56

55. WORKPLAN

56. ESTABLISH A WORKPLAN FOR A SUCCESSFUL TRANSITION
✅ Run the PowerApps Solution Checker on your solutions to identify deprecated client APIs and benefit from
recommendations on your customizations and custom developments.
✅ Check your ISV & add-ins compatibility with the Unified Interface
✅ Test your application in a Unified Interface only mode “as-is” to identify gaps and opportunities
✅ Identify replacements for deprecated client API code & features
✅ Define your app strategy and settings
✅ Define your governance and ALM strategy and think about getting user feedback early-on and
✅ Review your apps & navigation UX fundamentals
✳
Optional steps: gain even more business value by going
further in the optimization of the user interface and experience
Leverage Unified Interface exclusive features, Optimize Forms, Views,
Dashboards & Charts, Cleanup Metadata, Make Help Easy
✅ Build your apps
✅ Non-regression testing of your customizations and custom developments based on your key business
scenarios
✅ User Acceptance Testing
✅ Go-Live
🏁
58

57. RUN THE
POWERAPPS
SOLUTION
CHECKER

58. USE THE POWERAPPS SOLUTION CHECKER TO CHECK YOUR
CUSTOMIZATIONS
https://docs.microsoft.com/en-us/powerapps/maker/common-data-service/use-powerapps-checker
• In make.powerapps.com, select your development environment, and then go to solutions.
• Run the solution checker on each of your unmanaged solutions to get recommendations and
warnings on unsupported and deprecated methods. This checks plugins, custom workflow activities,
HTML and JavaScript web resources and SDK message steps configuration.
60

59. CHECK YOUR ISV &
ADD-INS
COMPATIBILITY

60. CHECK YOUR ISV & ADD-INS COMPATIBILITY WITH UNIFIED
INTERFACE
• If you have installed ISV (Independent
Software Vendor) add-ins through
AppSource, check if upgrades are
available in the Dynamics 365
Administration Center, in “Solutions”.
• If you are using other third-party
add-ins, provided by your partner or an
ISV you should contact them to get a
new version that updates the apps to
Unified Interface.
62https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/update-apps-to-unified-interface

61. TEST YOUR
APPLICATION IN A
UNIFIED INTERFACE
ONLY MODE “AS-IS”
TO IDENTIFY GAPS
AND
OPPORTUNITIES

62. TEST YOUR APP IN UNIFIED INTERFACE “AS-IS” TO HAVE A
FIRST ASSESSMENT DONE BY YOUR BUSINESS USERS
Get a first look at your application rendered in the Unified Interface
 Use a sandbox environment similar to your production environment to test the Unified Interface
 Test your business scenarios and customizations, focusing on what could potentially be impacted:
• Business processes: e.g.: Business Process Flows, Business Rules, etc.
• Customizations: e.g.: Command Bar buttons, Web Resources, rendering of charts, etc.
 Challenge it: is everything meaningful and adding value? What should be removed/improved/added?
E.g. is the current list of views relevant? Or are my users forced to create their own views?
Identify gaps
 Any potential regressions that weren’t spotted by the Solution Checker / Add-in updates.
 User pain points that could lead to optimizations or specific training.
 Any other dependencies on the legacy web client that sill exist
e.g. the use of the legacy Outlook COM Add-in instead of the lightweight App for Outlook.
Identify opportunities
 Spot positive experiences to build up the value proposition of the transition
e.g. better load times and overall performance, reduced number of clicks to perform an action, etc.
 And any potential optimization for a smoother transition of business processes,
user interface & user experience
64

63. IDENTIFY
REPLACEMENTS FOR
DEPRECATED CLIENT
API CODE &
FEATURES

64. IDENTIFY REPLACEMENTS FOR DEPRECATED CLIENT API CODE &
FEATURES
Based on the outputs of the PowerApps Solution Checker and the information contained in this
page on deprecated client APIs and features https://docs.microsoft.com/en-us/dynamics365/get-started/whats-
new/customer-engagement/important-changes-coming, you should have a good understanding of the customizations
and features that either need to be corrected or replaced in your Unified Interface project.
Client API
Recommended replacement methods are documented here:
https://docs.microsoft.com/en-us/dynamics365/get-started/whats-new/customer-
engagement/important-changes-coming#some-client-apis-are-deprecated
#
A few examples:
66
Keep an eye on the
“Important changes
(deprecations)”
page for
deprecation
announcements and
help to transition.
Process Dialogs & Task Flows
Recommended replacements for dialogs:
https://docs.microsoft.com/en-us/flow/replace-dialogs
Service Scheduling
Recommended replacement for Service Scheduling:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-
service/basics-service-service-scheduling

65. MISSING FEATURES
• The following are entities that are currently read-only in Unified Interface:
• KnowledgeArticleViews, KnowledgeBaseRecord
• SharePointDocument, SharePointSite
• SLA (deprecated) -> Enhanced SLA
• SLAKPIInstance
• Template
• Contract, Contract Lines, Contract Templates (deprecated) -> entitlements
• Case Resolution
• Service
• Themes
• Dialogs -> Business Process (easy) or Canvas app (hard)
• JS (xrm.page deprecated)
• addOnKeyPress Use a custom control -> Demo ?
• removeOnKeyPress Use a custom control
• showAutoComplete Use a custom control and corresponding UI
• hideAutoComplete Use a custom control and corresponding UI

66. UNDERSTAND APPS
AND DEFINING YOUR
APP STRATEGY

67. UNDERSTANDING APPS
What are apps?
Apps were previously referred to as “App Modules” and are now known as “Model-Driven
apps”. They are a type of PowerApps, and multiple apps can reside on top of a single Dynamics
365 / Common Data Service environment.
Why are apps useful?
Apps can help you tailor the experience on a per user role basis.
Think of it as a container for the user experience.
For example, with apps, a Salesperson can have a completely different experience than a Customer
Service Representative, even though they are using the same environment and the same data.
What can be included within an app?
 App URL
 App Icon
 Welcome Page
 Associated Security Roles
 Associated Mobile Offline
Profiles
 Navigation (sitemap)
 Dashboards
 Business Process Flows
 Entity Forms
 Entity Views
 Entity Charts
69

68. DEFINING YOUR APP STRATEGY
How to define your app strategy?
Ask yourself the following questions:
1. Can you split your users into multiple groups with specific business processes?
2. Do these groups have different requirements for what they should see and do?
3. Are you finding it difficult to have different user experiences without using apps?
(i.e. it is already possible to associate different forms to different security roles)
If you have answered “Yes” to these questions, then consider having multiple apps.
This is the opportunity to rethink the experience in the context of the your users’ business processes.
Out-of-the-box apps (e.g. Sales Hub) or customized apps?
• That depends how tailored you’d like the experience to be.
• If you have a little level of customizations or want to benefit from first-party app updates, then
consider using native apps.
• If you want more control over the experience and updates of standard apps and customizations,
then create your own app.
Once you have defined your app strategy, what should be the next steps?
1. Customize your target app(s) and only include what users will need.
The less the better for them.
2. Dissociate security roles from unused apps (apart from the Dynamics 365 App for Outlook app)
70

69. GOVERNANCE AND
ALM STRATEGY TO
GET USER FEEDBACK
EARLY-ON AND
FREQUENTLY

70. GOVERNANCE
Users test their
business
scenarios &
apps
Iteration of the
apps
New tests
New Iteration
Governance
• Setup governance teams
• Follow design guidelines & patterns
Minimum Viable Product (MVP)
• Start small with your app (process and pilot users)
• Prioritize work based on the business value
Get user feedback frequently
• Offer ways to easily provide feedback.
• Listen and follow-up.
Iterate in small cycles
• Improve the app gradually
• Continue to involve your users
Measure
• Define and track KPIs (e.g. clicks to perform a task, time to finish a process, data quality, etc.)
• Measure improvements (business value)
Unified Interface is all about the user experience, so put your users at the center
72

71. APPLICATION LIFECYCLE MANAGEMENT
Solutions & ALM
• Model-driven Apps are Solution aware, just like your standard customizations.
• Continue to use Common Data Service solution packages and add apps within a solution context.
• Export as Managed Solution for deployment from Development to Test & Production.
• Follow a structured Application Lifecycle Management process.
73
Beyond
• Have you considered automating your tests? EasyRepro
• Have you considered automating your deployments? PowerApps build tools for Azure DevOps

72. REVIEW YOUR APPS
& NAVIGATION UX
FUNDAMENTALS

73. APP & NAVIGATION TAILORING TIPS
Don’t forget
 To include all required entities in your app, even if they are not in the sitemap.
E.g. for Quick Create forms to be available, or for the entities available for selection in Party List
 To provide the “Model-driven App” Read privilege in your Security Roles (Customization tab).
 To enable the “Unified Interface” only mode if your users don’t need to use the legacy web client.
You can still access administration features by clicking “Advanced Settings” in the options (⚙).
 To create a simpler app URL e.g.: https://*.crm.dynamics.com/apps/MyApp
 To try to limit the number of apps a single user can access.
Tip: when “Use Unified Interface only” is set to yes, and when users have only access to one, they are
automatically redirected that app when they access the root URL (https://*.crm.dynamics.com)
Optimize navigation (sitemap)
 Define one main area with the most used sub-areas (dashboard, entities, etc.) organized in groups.
 Create one or more additional areas for less used features (configuration, settings, etc.)
The idea is to help your users focus only on what’s important to do their work.
75

74. APP & NAVIGATION TAILORING TIPS
Icons! Make it pretty
 The Unified Interface is the perfect opportunity to refresh your app icons.
 Prefer SVG format that always renders well, regardless of the screen resolution.
There are a lot of free libraries of icons (e.g. Syncfusion: Metro Studio)
 Example of SVG icon format:
Width​ and height: 16px​, padding : 0px, background: transparent, icon color: #FF000000
To avoid rendering issues, open the SVG file with an editor (e.g. Notepad) and remove fill="#000000"
76

75. OPTIONAL STEP:
RETHINK AND OPTIMIZE
THE USER INTERFACE
AND EXPERIENCE

76. DESIGN PRINCIPLES
• Importance of simplicity
• Deciding what to remove/exclude is as important as agreeing what functionality to include.
• Don’t be afraid to take away unnecessary data.
• Limit distractions
• Focus on insights not data
• Challenge number of views, columns, fields, etc..
• Value-based design (what does the system brings to me?)
• Fitting value around a persona will help focus the design
• Sweat the small stuff!
• Quick wins, help build trust
• Understand Dynamics UX and align to supportability
• Have someone on the delivery team always looking at the next innovation
• Do not follow the design to the letter but follow the principles !
• Set expectations correctly with the business on the benefits of moving to a supported platform.

77. DESIGN PRINCIPLES
• Designing role focused experiences
• understand the user personas, focusing on their goals and motivations
• Design for the user not the manager
• Design for the specialist role vs generalist role
• Design for the business user vs technical user
• The Power of observation and monitoring
• Measure outcomes not actions

78. SET UP "UNIFIED INTERFACE ONLY" MODE

79. "UNIFIED INTERFACE ONLY" MODE IN ACTION

80. TIPS & TRICKS

81. CUSTOMIZE APP WELCOME PAGE
Include useful information to users such as new updates, links to videos or getting started information
Welcome!
Sales Hub

82. EASE USER ONBOARDING WITH CUSTOM HELP PANES
Utilize free form text, web links, images, and videos to provide contextual content to guide your user
Feature is currently in public preview

83. CAPTURE DETAILS THAT MATTER WITH CUSTOMIZABLE
OPPORTUNITY CLOSE DIALOG
Capture custom close/win details to help sales managers see which competitors are trending in
losses, or what drove success in wins
Feature is part of Early Access for 2019 Release Wave 2
1
2

84. CONNECT DEEPER WITH LINKEDIN SALES NAVIGATOR
INTEGRATION ENHANCEMENTS
Empower sellers to drive more personalized and meaningful engagements with buyers
Feature is part of Early Access for 2019 Release Wave 2
To use LinkedIn Sales Navigator, you must have a Microsoft Relationship Sales subscription for Dynamics 365 or you will need to sign your team up for LinkedIn Sales Navigator Team or LinkedIn Sales Navigator Enterprise

85. ENABLE AGENT PRODUCTIVITY WITH AUTOMATIC FILTERING OF
KNOWLEDGE ARTICLES
Feature is part of Early Access for 2019 Release Wave 2
1
2

86. FIND DATA FASTER WITH INTERACTIVE DASHBOARD ADVANCED
FILTERING & NAVIGATION

87. DO MORE IN LESS SPACE WITH A REFERENCE
PANEL

88. EXPAND YOUR EXISTING INVESTMENT FROM DESKTOP TO TABLET,
PHONE, OUTLOOK

89. Measure Employee Satisfaction using
Microsoft FormsPro
Easy to use survey designer
Rich, real-time analytics for survey Reponses
Ability to export to excel for in-depth analytics

91. © Microsoft Corporation Dynamics 365
This Photo by Unknown Author is licensed under CC BY-S

92. QUESTIONS ?

93. REFERENCES
• Transitioning White Paper https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/approaching-unified-interface
• Getting Started Unified Interface playbook : https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/unified-interface-
playbook
• PCF Gallery : https://pcf.gallery/
• Learn about the Unified Interface : https://docs.microsoft.com/en-us/powerapps/user/unified-interface
• Unified Interface Community Group including a Blog and Forum : https://community.dynamics.com/365/unified-interface/
• Quick Start Guide, add Unified Interface App to existing environment : https://docs.microsoft.com/en-us/powerapps/maker/model-driven-
apps/transition-web-app-existing
• Quick Start Guide – set an environment to Unified Interface as default : https://docs.microsoft.com/en-us/powerapps/maker/model-driven-
apps/transition-web-app
• Introduction to Unified Interface (Video) : https://www.youtube.com/watch?v=_VPOi_Iq6ko&feature=youtu.be
• Unified Interface FAQs : https://aka.ms/UnifiedInterfacefaq
• EasyRepro: https://cloudblogs.microsoft.com/dynamics365/tag/easyrepro/, https://github.com/Microsoft/EasyRepro/wiki/Getting-Started