The document provides an overview of a Salesforce event in Mexico City on January 18, 2017 focused on innovation with Salesforce. It discusses Salesforce Einstein, which introduces artificial intelligence capabilities to Salesforce's platform for sales, service, marketing and IT. All users will be able to build applications with AI features. The document also summarizes announcements from Dreamforce 2016, including improvements to Salesforce Lightning, Quip, LiveMessaging, Salesforce1 customization, and the Internet of Things Cloud Thunder platform.
If your company does not provide a great employee experience, there’s a very dangerous domino effect. Employees become resentful and they disengage. This disconnects eventually finds its way to customers in the form of poor service and inferior products.
What if your employees were your best advocates? A committed staff puts in 57% more effort on the job and is 87% less likely to resign!
Achieve engagement through connectivity, consistency, and continual improvement. Or face the consequences.
The Advocacy-Centered Company: A deeper look at CAC and LTVInfluitive
Mark Organ's presentation at the Bowery Capital CFO Summit on August 6, 2013.
Advocates are helpful in so many aspects of the business – pretty much every key metric you can name can be improved when you get advocates involved. Veteran SaaS CFOs have learned to shine a light on net churn metrics – renewal and growth of accounts. Can advocates help there? Absolutely.
How To Create A Billion $ Category: Mark Organ's Dreamforce '13 KeynoteInfluitive
Why just a build a company when you can create a whole new category instead? That’s the question that Influitive founder and CEO Mark Organ explored in his packed Founders Forum session at Dreamforce 2013.
Here’s one really good reason: category creators tend to grow revenue 4x faster and grow market cap 6x faster than those companies that enter a category later on.
Based on Mark’s experience building marketing automation category creator Eloqua, what he’s learned so far as Influitive (http://influitive.com) carves out a brand new category – advocate marketing – a little over a decade later, and his observations on why other powerful category creators, including Salesforce.com, Tesla and Keurig, have been so successful, his presentation proposes a whole new framework for category creation.
*Enhanced with new content and optimized for SlideShare*
Original recorded presentation: http://youtu.be/Pw_mTsKB1R4?t=1s
Top Performing Sponsored Updates on LinkedIn (North America, Q2 2014)LinkedIn
Content Marketing on LinkedIn provides marketers with the data that enables them to improve results with each post.
Through analyzing your Sponsored Updates you will be able to glean insights, refine your approach, and increase engagement over time.
To help, we’ve created this quarterly review highlighting the top performing Sponsored Updates and our thoughts on why they did well.
The sky is the limit. We’re excited to see you raise the bar!
- LinkedIn Marketing Solutions
An Anatomy of a Digital Audit (Digital Marketing Audit)Tim Bourgeois
Digital operations are complex and sprawling ecosystems that have grown disproportionately over the past decade. To ensure digital investments are optimized, companies are increasingly turning to digital audits to assess digital performance. This presentation summarizes key themes and takeaways from the "Anatomy of a Digital Audit" workshop at the Gilbane Conference by Tim Bourgeois, digital strategist at East Coast Catalyst.
If your company does not provide a great employee experience, there’s a very dangerous domino effect. Employees become resentful and they disengage. This disconnects eventually finds its way to customers in the form of poor service and inferior products.
What if your employees were your best advocates? A committed staff puts in 57% more effort on the job and is 87% less likely to resign!
Achieve engagement through connectivity, consistency, and continual improvement. Or face the consequences.
The Advocacy-Centered Company: A deeper look at CAC and LTVInfluitive
Mark Organ's presentation at the Bowery Capital CFO Summit on August 6, 2013.
Advocates are helpful in so many aspects of the business – pretty much every key metric you can name can be improved when you get advocates involved. Veteran SaaS CFOs have learned to shine a light on net churn metrics – renewal and growth of accounts. Can advocates help there? Absolutely.
How To Create A Billion $ Category: Mark Organ's Dreamforce '13 KeynoteInfluitive
Why just a build a company when you can create a whole new category instead? That’s the question that Influitive founder and CEO Mark Organ explored in his packed Founders Forum session at Dreamforce 2013.
Here’s one really good reason: category creators tend to grow revenue 4x faster and grow market cap 6x faster than those companies that enter a category later on.
Based on Mark’s experience building marketing automation category creator Eloqua, what he’s learned so far as Influitive (http://influitive.com) carves out a brand new category – advocate marketing – a little over a decade later, and his observations on why other powerful category creators, including Salesforce.com, Tesla and Keurig, have been so successful, his presentation proposes a whole new framework for category creation.
*Enhanced with new content and optimized for SlideShare*
Original recorded presentation: http://youtu.be/Pw_mTsKB1R4?t=1s
Top Performing Sponsored Updates on LinkedIn (North America, Q2 2014)LinkedIn
Content Marketing on LinkedIn provides marketers with the data that enables them to improve results with each post.
Through analyzing your Sponsored Updates you will be able to glean insights, refine your approach, and increase engagement over time.
To help, we’ve created this quarterly review highlighting the top performing Sponsored Updates and our thoughts on why they did well.
The sky is the limit. We’re excited to see you raise the bar!
- LinkedIn Marketing Solutions
An Anatomy of a Digital Audit (Digital Marketing Audit)Tim Bourgeois
Digital operations are complex and sprawling ecosystems that have grown disproportionately over the past decade. To ensure digital investments are optimized, companies are increasingly turning to digital audits to assess digital performance. This presentation summarizes key themes and takeaways from the "Anatomy of a Digital Audit" workshop at the Gilbane Conference by Tim Bourgeois, digital strategist at East Coast Catalyst.
Insights from the Cutting Edge of Digital - Stephen DiMarco and George PappachenLinkedIn
Originally presented during EducationConnect 2015 on 10/15/15 in NY, Stephen DiMarco, CEO, Millward Brown Digital, and George Pappachen, EVP, Global Strategy, WPP discuss industry trends in digital.
In this webcast, you will learn from LinkedIn's head of marketing about how LinkedIn drives qualified leads, collaborates with sales, and attributes revenue impact by going "beyond the lead".
You'll also hear from HubSpot, a certified marketing partner, about how B2B marketers are thriving by integrating inbound marketing and advertising, through the LinkedIn + HubSpot integration.
Our customer success agent Nadia put together this handy Interactive Challenge Guide for you, our AdvocateHub VIPs! Get tips and ideas on how to run your advocacy marketing campaigns to mobilize your brand advocates.
Influitive's management and leadership lessons for the labMark Organ
Presentation delivered to the research faculty of Sick Kids Hospital in Toronto on best practices in startup management and leadership principles. Highlights include how to create a sense of purpose, alignment, employee engagement, culture, and more.
How often should you send push notifications? Which messages perform the best? What time of day should they be sent? How many characters should you use?
#bestpractices #mobilemarketing #mobile #retail #retailmarketing #mobileapplications #mobileapps #pushnotifications #iphone #android #ios #marketing #retailers #omnichannel
As the way we communicate continues to shift toward being faster and more conversational, it’s important that advertisers adopt this style of communicating to make sure their messaging is heard.
Learn about trends in the messaging space and how LinkedIn can help you drive success with Sponsored InMail.
This is the presentation from our Exclusive Sydney CBD Event 7:30am August 24th 2017 as Industry Leaders shared their insights and thoughts on how to achieve scale and success with Social.
Todays top performing companies compete based on customer experience. Todays customers want a SMARTER customer service experience through their social channel of choice — one that is both FAST and PERSONAL. In fact, 64% of customers expect companies to respond and interact with them in real-time or they will take their business elsewhere.
What was covered?
* Social Customer Service & Crisis Management - How to offer a ubiquitous and robust service experience across social
* Social Listening - How to drive strategic decisions across your business based on customer and competitive insights
* Social Leads - How to generate Social leads for your sales team to nurture
* Command Centre - How to drive change and awareness within an organisation by making your internal stakeholders aware of everything that's happening on Social, Email, Web, Ads, Journeys and through Sales Leaderboards
At this exclusive event we learned how major brands are able to listen to their customers at scale, control communications in a crisis, and engage with their customers with personal service, in an instant... creating advocacy in this culture of immediacy.
Agenda:
* 7:30am Registration and Networking
* 8:00am Opening Remarks
* 8:05am Presentation: Adam Brown
* 8:45am Panel Discussion
* 9:05am Closing Remarks
* 9:15am Networking
Presenter
Adam Brown is Executive Strategist for Salesforce Marketing Cloud. He and his team deliver integrated social marketing strategy to customers and work with product teams to develop the best marketing products and solutions in the industry. Before joining Salesforce in May of 2013, Adam was Executive Director of Social Media at Dell, where he led the company’s consumer strategy around social media marketing, engagement and social commerce initiatives. Adam joined Dell in 2010 after spending four years creating and leading the Office of Digital & Social Media at The Coca-Cola Company.
The stats in this presentation demonstrate the value of developing your talent brand. A strong talent brand will boost the stock price of your company, lead to more and higher-quality job applicants, as well as lower attrition rates.
Subscribe to the LinkedIn Talent Blog: http://linkd.in/18yp4Cg
Follow the LinkedIn Talent Solutions page: http://linkd.in/1cNvIFT
Tweet with us: http://bit.ly/HireOnLinkedIn
Learn more about LinkedIn Talent Solutions: http://linkd.in/1bgERGj
11 Social Media Scheduling Tools That Will Turn You into a Superhero [Infogra...Post Planner
It's Wednesday afternoon. You know from your Facebook Insights that your audience is online now.
It's the perfect time to post, but you don't have anything prepared.
You stop what your doing and go into panic mode. You want to find the right piece of content to post, and fast.
You jump over to Twitter and check out the influencers on your Twitter lists. What are they posting about? You check the trending topics.
15 minutes later you decide on the perfect piece of content for your Facebook audience -- and you post it. Whew!
Sound familiar? We've all been there.
It's that "fire fire!!" feeling that comes from not preparing your social media content in advance.
Warning: Manually posting all your social media content has been known to cause stress and anxiety. Possible side effects... you'll get burned out and social media won't be fun anymore.
All joking aside, it doesn't have to be that way!
All you need is a scheduling tool and your struggle will be over.
Imagine what it would be like to pop onto social media for 15 minutes in the morning and 15 minutes in the afternoon to engage with your audience.
You can use that time to answer questions, make new connections and get into those important conversations.
You can do all that rest assured that your hand-selected content is being published at strategic times.
Is it starting to make sense?
That's what happens when you schedule your social media posts. It takes a huge weight off your shoulders!
In our most recent infographic -- we compare 11 popular social media scheduling tools. Enjoy!
Case Study about AustralianSuper on LinkedIn: Using smart advertising solutions to engage professionals
Visit marketing.linkedin.com for more success stories.
Insights from the Cutting Edge of Digital - Stephen DiMarco and George PappachenLinkedIn
Originally presented during EducationConnect 2015 on 10/15/15 in NY, Stephen DiMarco, CEO, Millward Brown Digital, and George Pappachen, EVP, Global Strategy, WPP discuss industry trends in digital.
In this webcast, you will learn from LinkedIn's head of marketing about how LinkedIn drives qualified leads, collaborates with sales, and attributes revenue impact by going "beyond the lead".
You'll also hear from HubSpot, a certified marketing partner, about how B2B marketers are thriving by integrating inbound marketing and advertising, through the LinkedIn + HubSpot integration.
Our customer success agent Nadia put together this handy Interactive Challenge Guide for you, our AdvocateHub VIPs! Get tips and ideas on how to run your advocacy marketing campaigns to mobilize your brand advocates.
Influitive's management and leadership lessons for the labMark Organ
Presentation delivered to the research faculty of Sick Kids Hospital in Toronto on best practices in startup management and leadership principles. Highlights include how to create a sense of purpose, alignment, employee engagement, culture, and more.
How often should you send push notifications? Which messages perform the best? What time of day should they be sent? How many characters should you use?
#bestpractices #mobilemarketing #mobile #retail #retailmarketing #mobileapplications #mobileapps #pushnotifications #iphone #android #ios #marketing #retailers #omnichannel
As the way we communicate continues to shift toward being faster and more conversational, it’s important that advertisers adopt this style of communicating to make sure their messaging is heard.
Learn about trends in the messaging space and how LinkedIn can help you drive success with Sponsored InMail.
This is the presentation from our Exclusive Sydney CBD Event 7:30am August 24th 2017 as Industry Leaders shared their insights and thoughts on how to achieve scale and success with Social.
Todays top performing companies compete based on customer experience. Todays customers want a SMARTER customer service experience through their social channel of choice — one that is both FAST and PERSONAL. In fact, 64% of customers expect companies to respond and interact with them in real-time or they will take their business elsewhere.
What was covered?
* Social Customer Service & Crisis Management - How to offer a ubiquitous and robust service experience across social
* Social Listening - How to drive strategic decisions across your business based on customer and competitive insights
* Social Leads - How to generate Social leads for your sales team to nurture
* Command Centre - How to drive change and awareness within an organisation by making your internal stakeholders aware of everything that's happening on Social, Email, Web, Ads, Journeys and through Sales Leaderboards
At this exclusive event we learned how major brands are able to listen to their customers at scale, control communications in a crisis, and engage with their customers with personal service, in an instant... creating advocacy in this culture of immediacy.
Agenda:
* 7:30am Registration and Networking
* 8:00am Opening Remarks
* 8:05am Presentation: Adam Brown
* 8:45am Panel Discussion
* 9:05am Closing Remarks
* 9:15am Networking
Presenter
Adam Brown is Executive Strategist for Salesforce Marketing Cloud. He and his team deliver integrated social marketing strategy to customers and work with product teams to develop the best marketing products and solutions in the industry. Before joining Salesforce in May of 2013, Adam was Executive Director of Social Media at Dell, where he led the company’s consumer strategy around social media marketing, engagement and social commerce initiatives. Adam joined Dell in 2010 after spending four years creating and leading the Office of Digital & Social Media at The Coca-Cola Company.
The stats in this presentation demonstrate the value of developing your talent brand. A strong talent brand will boost the stock price of your company, lead to more and higher-quality job applicants, as well as lower attrition rates.
Subscribe to the LinkedIn Talent Blog: http://linkd.in/18yp4Cg
Follow the LinkedIn Talent Solutions page: http://linkd.in/1cNvIFT
Tweet with us: http://bit.ly/HireOnLinkedIn
Learn more about LinkedIn Talent Solutions: http://linkd.in/1bgERGj
11 Social Media Scheduling Tools That Will Turn You into a Superhero [Infogra...Post Planner
It's Wednesday afternoon. You know from your Facebook Insights that your audience is online now.
It's the perfect time to post, but you don't have anything prepared.
You stop what your doing and go into panic mode. You want to find the right piece of content to post, and fast.
You jump over to Twitter and check out the influencers on your Twitter lists. What are they posting about? You check the trending topics.
15 minutes later you decide on the perfect piece of content for your Facebook audience -- and you post it. Whew!
Sound familiar? We've all been there.
It's that "fire fire!!" feeling that comes from not preparing your social media content in advance.
Warning: Manually posting all your social media content has been known to cause stress and anxiety. Possible side effects... you'll get burned out and social media won't be fun anymore.
All joking aside, it doesn't have to be that way!
All you need is a scheduling tool and your struggle will be over.
Imagine what it would be like to pop onto social media for 15 minutes in the morning and 15 minutes in the afternoon to engage with your audience.
You can use that time to answer questions, make new connections and get into those important conversations.
You can do all that rest assured that your hand-selected content is being published at strategic times.
Is it starting to make sense?
That's what happens when you schedule your social media posts. It takes a huge weight off your shoulders!
In our most recent infographic -- we compare 11 popular social media scheduling tools. Enjoy!
Case Study about AustralianSuper on LinkedIn: Using smart advertising solutions to engage professionals
Visit marketing.linkedin.com for more success stories.
Neste guia disponibilizamos informações mais detalhadas sobre o TED, eventos TEDx e o TEDxUFSCar. Esperamos que você venha preparado para partilhar boas experiências e espalhar ideias.
Crafting compelling messaging and a stunning PowerPoint design takes time and effort, so it’s likely that you’ll want your presentation slides to work as hard as possible as a communication tool.
You can reacher a larger audience and get a bigger ROI on your slide deck by sharing it on social media. Use these tips on the best ways to accomplish this.
For more on this topic, visit: http://buffalo7.co.uk/powerpoint-design-social-media/
#smsecrets
To help the curious class stay relevant, we’ve assembled an A-Z glossary of what we predict to be the 100 must-know terms and concepts for 2017.
We hope this cultural crib sheet will help prepare you for the year ahead.
Enjoy!
The PRC hosted a webinar with Fiorenza Plinio (Head of Awards Development, Cannes Lions Festival) alongside previous Cannes PR Lions judges Stuart Smith (Ogilvy) and Erin Gentry (Hill+Knowlton) for our Members on how to craft a winning entry for the Cannes Lions. This presentation was used in the webinar, and we hope that you find it useful as you craft entries this year.
Millionen von Anwendern nutzen täglich Salesforce in unterschiedlichsten Bereichen von Vertrieb, Service und Marketing bis hin zu E-Commerce. Dabei haben alle eins gemeinsam: eine gemeinsame Sicht auf den Kunden. Möglich wird dies durch die Salesforce Customer Success Platform, auf der alle Anwendungen eines Unternehmens laufen. Erfahren Sie, wie unsere Kunden von Anwendungen profitieren, die einen gemeinsamen Datenbestand, integrierte künstliche Intelligenz sowie hohe Automatisierung und vieles mehr bieten.
Descubra cómo otros Trailblazers como usted están utilizando la plataforma de éxito del cliente más inteligente del mundo para hacer crecer sus negocios y crear los clientes más felices del mundo. Únase a nosotros para el evento Salesforce Basecamp para empresas en rápido crecimiento y aprenda cómo encender su camino hacia el éxito de los clientes.
En la era de los clientes, proporcionar una experiencia de servicio inteligente y conectado se ha convertido en esencial para el éxito de las organizaciones.
Descubra cómo conectar con sus clientes de una forma totalmente nueva con Service Cloud, la solución de servicio y atención al cliente número 1 del mundo.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
2. Nuevos Caminos a la
Innovación con
Salesforce
Enrique Ortegon
Director General
@EOrtegon
3. Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or
if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the
forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any
projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies
or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology
developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for
our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of
growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed
and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand,
retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history
reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could
affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly
report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC
Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may
not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently
available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
6. Empoderando a las personas a ser clientes pioneros
Modelo de
aprendizaje
Una manera divertida
y fácil de aprender
a ser mejor
trailhead.salesforce.com
Más de 1 M. de insignias
completadas
144 insignias disponibles
Modelo de tecnología
La nube empresarial
más confiable
Tenencia múltiple
Rapidez para generar valor
Plataforma de metadatos
escalable
Personalización rápida
Modelo de negocio
Enfocado en el
éxito del cliente
Modelo de suscripción
Asesoría confiable
Comunidad de éxito
Profesionales más valiosos
(MVP)
7. Nuestros valores fundamentales
Confianza
Comunícacion abierta y enfoque en servicio al cliente
Crecimiento
Enfóque en el éxito del cliente para fomentar crecimiento mutuo
Innovación
Proporcionar nuevas tecnologías para innovar constantemente
Equidad
Respetar y valorar la diversidad de las personas
8. Modelo 1-1-1
La filantropía saca lo mejor de nosotros
Más de 1,000compañías se han comprometido con el 1 % |
pledge1percent.org
1 % de Equidad 1 % de Producto1 %de Tiempo
Organizaciones
sin fines de lucro
y Educación29K+Becas$128M+1.6M+ Horas de
servicio
9. Juntos, estamos avanzando
24mil
Empleados
$8.3B
FY17 Revenue Guidance
2011 • 2012 • 2013
2014 • 2015 • 2016
Las empresas más
innovadoras del mundo
¡Innovador
de la década!
2009 • 2010 • 2011
2012 • 2013 • 2014
2014 • 2015 • 2016
Septiembre
de 2016
$389mil
millones
Impacto de PIB para el 2020
12. Un mundo más inteligente
Todos y todo está conectado
objetos inteligentes
75 mil
millones
teléfonos móviles
6 mil
millones100 mil
10
millones
Servidor/
Terminal
Cliente/
Servidor
Nube
Social
Móvil
IA
Social
Nube
IoT
IA
13. La era del Cliente
Conéctese con sus clientes de una forma totalmente nueva
Comercio
Comercio
Productos
Conectados
Mercadotecnia
Predictiva
Atención
Asistida
Ventas
Guiadas
Aplicaciones
Inteligentes
Análisis
Viable
Una perspectiva
única del cliente
Comunidades
Inteligentes
14. La ”brecha”de los clientes
Su compañía
de los datos del cliente
se analizaron1< %
77%de los clientes no están
comprometidos con las
compañías
Sus clientes
IA
IoT
Móvil
Social
Nube
15. Una sola plataforma para conectarse con los clientes
Conéctese con sus clientes de una forma totalmente nueva
Tami Lau
Desarrolladora CRM
16. Plataforma de éxito del cliente de Salesforce
Ventas Servicio Marketing AnálisisComunidad Aplicaciones Comercio IoT Quip
force.com
Heroku
AppExchange
Plataforma de manejo
de información
Datos CRM
IoT y
Datos sociales
Plataforma
Aplicaciones
AppExchange
17. Las cinco transformaciones de la Tecnología
IoT Cloud de Thunder
Productividad
Quip y LiveMessage
Inteligencia Velocidad Movilidad Conectividad
Einstein Plataforma Salesforce1
18. Es CRM más inteligente
Empoderando a Ventas, Servicio,
Marketing e Informática
Cualquiera puede crear
aplicaciones impulsadas por IA
IA en la plataforma de Salesforce
Presentamos Salesforce Einstein
19. Vaya más rápido con Salesforce Lightning
Conéctese con sus clientes de una forma totalmente nueva
Experiencia | Creador | Ecosistema
Lightning
Appexchange
Creador de aplicaciones
de Lightning
Lightning
Bolt
20. Productividad con mayor rendimiento con Quip
Con prioridad móvil
Conversaciones sin correos electrónicos
Crea trabajo en conjunto
En línea y sin conexión
El futuro de la productividad: documentos de conversación
21. Salesforce LiveMessaging:
Conversaciones como plataforma
Conoce clientes sobre la marcha
Empodera a los agentes con mensajes conversacionales
Reduce los costos
y aumenta el RSI
Cada aplicación de mensajería y red social es un UI para Salesforce
Aplicaciones del usuario Salesforce
Aplicaciones,
Platagormas
y APIs
22. Haga que Salesforce1 sea
suya con una personalización
de su marca
Utilice su aplicación en todos
sus dispositivos
Descargas rápidas y fáciles
Actualizaciones y mejoras
sin molestias
Mi Salesforce1, en la App Store con su nombre y marca
Trabaja de forma móvil con Salesforce1
23. Conecte todo con IoT Cloud de Thunder
Empodera a los demás para
crear experiencias conectadas
Conecta el IoT al cliente
Fomenta interacciones
en tiempo real
Tome mejores decisiones con respecto a sus clientes
24. What our current and
future customers want
us to know?
Karen Mangia
VP, Customer and Market Insights
25. Karen Mangia, VP Market and Customer Insights
Evan Mager, Director of Creative Strategy
November 2016
Line-of-Business Leader Interviews
Research Summary
28. Adoption is the new ROI
The link between cost and value
Any investment is only as good as the usage
Managers of culture change
29. Turning Customer Experience
promises into business results
Everyone thinks they are the Chief Customer Officer
What are the right metrics?
B2B versus B2C
30. New LOB models for new business
models
Dramatic change across all four roles
The Amazon Effect
The Salesforce Effect
31. Get fast
The mandate to take risks
Collaboration for speed
Manager of continuous change
32. Invest in employee empowerment
Push decisions down the hierarchy
Empowered deputies
Longer Sales training
34. Elevate the enterprise architect
Rising up the hierarchy
Marketing Architect
Powerful influencer
35. Creating their own legacies
Disconnect from a predecessor’s legacy
Shift from tactical to strategic
Invest in people
36. CMO+IT
COLLABORATION
Research solutions*
Release an RFI.
Use RFI responses to build RFP.
Narrow the field*
Issue an RFP.
Filter by functional requirements.
Call existing users/references.
Tap trusted sources*
Consult people with prior experience,
Forrester/Gartner, thought leaders,
vendors, and your org’s CIO & CFO.
Find total cost of ownership*
Pricing/consumption models come into
play.
Product + implementation + data + analytics
+ vendor viability assessment.
Compare capabilities*
Engage vendor. Get demo.
Gain commitment for PoC, pilot,
prototype.
Resolve sales hype with reality.
Negotiate vendor contract*
Score* & compare
Build a product comparison mechanism
(typically tied back to RFP)
Socialize need within org
Understand org pains & oppty.
Run it past priority-setters.
Assemble team (cross-
funct)
Get expertise early.
Select preferred product
Broader team considers ease-of-use,
cost, and technology solutions.
Present decision to leaders
CFO, COO, LOBs, CIO (or tech
committee), and other budget-holders.
Identify need tech can solve.*
Clarify what’s driving need.
Validate its relevance.
MARKETING
DECISION
SelectEvaluateInvestigateDiscover
Budget funded.Budget earmarked.Assess if tech investment supports strategic plan. If yes, budget estimated.
Intensely collaborative decisions
43. Contact
For more information about these leaders:
• Visit the Line-of-Business Research Chatter group
• Connect with the LOB leaders through Anna Rosenman
• Talk to the Customer & Market Insights team through Karen Mangia
46. IA ya ha transformado nuestras vidas
Automatización
con Deep LearningPersonalización e Inteligencia
con Machine Learning
Respuestas Rápidas
con Natural Language Processing
Apple Amazon Facebook
Marc
Beniof
f Parker
Harris
47. El proximo paso: IA en la TI de las Empresas
Preparación e
Integración de Datos
Modelado de Datos
Infraestructura
Contexto
Pero hay procesos
complejos de
El Negocio
Quiere
Inteligencia
48. Machine Learning • Deep Learning • Modelagem Preditiva • NLP • Smart Data Discovery
IA en la Plataforma
Salesforce
Salesforce Einstein
Introduciendo
El CRM Más
Inteligente
Ventas, Atención al
Cliente, Marketing y TI
con IA
Todos pueden
construir Apps con
características de IA