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IMPLEMENTATION CONCEPT AND FACTOR 
LOCAL APPROACHES TO SKILLS MISMATCHES 
1 
Dr Mohd Yusoff Abu Bakar Department of Skills Development Ministry of Human Resources, Malaysia 
6th Expert Meeting of the Employment and Skills Strategies in Southeast Asia 
Bangkok 17-18 September 2014
DSD as coordinating agency 
2 
Industry/ Employers 
•Employment 
DSD 
•NOSS Development 
•National Skills Certification 
•Co-ordination 
•Promotion 
Training Centres 
•Training 
•Delivery 
Training 
Needs 
Based on NOSS 
Trained workforce 
Qualified, competent 
workforce
Develop National Occupational Skills Standards (NOSS) in line with industry needs, as basis for skilled workforce training, qualification and employment. 
Accredit skills training providers, and certify trainees and experienced workers under the Malaysian National Skills Certification System. 
Develop competent vocational instructors and mobilise experts & practitioners. 
Promote skills training through the SkillsMalaysia brand, which aims to change negative perception towards vocational skills in Malaysia. 
DSD’s roles to support the agenda of mainstreaming skills training… 
3
Accredited Training Centre 
4 
•An accredited centre is a skills training provider either an institute or a workplace approved by DSD to conduct skills training programs and offers Malaysian Skills Certificate in specific areas and skills levels based on NOSS 
Definition 
•National Occupational Skills Standard (NOSS) 
Assessment 
•SKM Level 1,2,3 
•DKM Level 4 (Diploma) 
•DLKM Level 5 (Advanced Diploma) 
•PC (Statement of Achievement) 
Certification
Overeducation 
To have completed more years of education than the current job requires. 
Undereducation 
To have completed fewer years of education than the current job requires. 
Overqualification 
To hold a higher qualification than the current job requires. 
Underqualification 
To hold a lower qualification than the current job requires. 
Overskilling 
To be unable to fully use one’s skills and abilities in the current job. 
Underskilling 
To lack the skills and abilities necessary to perform the current job to acceptable standards. 
Skill shortage 
Demand for a particular type of skill exceeds the supply of available people with that skill. 
Skill surplus 
The supply of people with a particular skill exceeds the demand for it. 
Skill gap 
The level of skills of the person employed is less than that required to perform the job adequately or the type of skill does not match the requirements of the job. 
Economic skills 
obsolescence 
Skills previously used in a job are no longer required or are less important. 
Physical (technical) 
obsolescence 
Physical or mental skills and abilities deteriorate due to atrophy or wear and tear. 
Vertical mismatch 
The level of education or skills is less or more than the required level of education or skills. 
Horizontal 
mismatch 
The level of education or skills matches job requirements, but the type of education or skills is inappropriate for the current job. 
Crowding out/ 
bumping down 
Better qualified workers are hired to do jobs that less qualified workers could also do, thus replacing (crowding out) less qualified workers from traditional employment possibilities for their level of skill. 
Bumping down refers to this process working from top to bottom, pushing less qualified workers to even lower level jobs. At the extreme some lower level workers may become unemployed. 
Types of skills mismatch 
5
Dual Training System 
6 
•Industry- oriented training consists of: 
•70-80% practical at workplace / industry 
•20-30% theory at training centre 
Concept 
•Day-Release: 4-5 days @ workplace, 1-2 days @ training centre 
•Block-Release: 4-5 months @ workplace, 1-2 months @ training centre 
Delivery Method 
•Based on National Occupational Skills Standard (NOSS), 
•NDTS Curriculum or 
•Other curriculum approved by DSD 
Training Content 
•Continuous assessment 
•Final exam 
Assessment 
•Allowance for apprentice 
•Single tax deduction or HRDF reimbursement for company 
Incentives
-Imparts knowledge and skills in tehnical areas theoretically - Teaches and trains apprentice in non- tehnical areas e.g. safety practices 
-Coordinates and manages apprentice and trainer - Manages training process and implementation according to plan 
-Trains apperantice hands-on skills on actual works - Monitors and supervises apprentice activity 
-Coordinates and manages apprentice and coach 
-Manages training process and implementation according to plan 
WORKPLACE 
PRACTICE 
PUSAT LATIHAN THEORY 
TRAINER 
COORDINATOR 
COACH 
COORDINATOR 
DUAL TRAINING 
7
Company 
Coach 
Coordinator 
RATIO 
Coach to Apprentice is 1: 5 
DUAL TRAINING 
8
Training Centre 
Perantis 
5 
Trainer 
Coordinator 
Perantis 
4 
Perantis 
1 
Perantis 
2 
Perantis 
3 
Perantis 
17 
Perantis 
15 
Perantis 
9 
Perantis 
7 
Perantis 
6 
Perantis 
14 
Perantis 
13 
Perantis 
8 
Perantis 
16 
Perantis 
11 
Perantis 
18 
Perantis 
19 
Perantis 
20 
Perantis 
10 
Perantis 
1 
Perantis 
12 
RATIO 
Trainer to Apprentice is 1: 20 
DUAL TRAINING 
9 
Company 
Company 
Coach 
Coordinator
ROLES OF A PARTICIPATING COMPANY 
Prepares training guides 
Provide log books 
Equips necessary equipment according to standard 
Appoints a coach 
Exposes and trains apprentices the actual works at the company 
Conducts assessment according to standard 
ROLES OF A COLLABORATING TRANING CENTRE 
Prepares course of study 
Provide an achievement record 
Equips necessary facilities and equipment according to standard 
Appoints a trainer 
Teaches and trains apprentices the theoretical knowledge and skills 
Conducts assessment according to standard 
10

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Local Approaches to Skills Mismatches

  • 1. IMPLEMENTATION CONCEPT AND FACTOR LOCAL APPROACHES TO SKILLS MISMATCHES 1 Dr Mohd Yusoff Abu Bakar Department of Skills Development Ministry of Human Resources, Malaysia 6th Expert Meeting of the Employment and Skills Strategies in Southeast Asia Bangkok 17-18 September 2014
  • 2. DSD as coordinating agency 2 Industry/ Employers •Employment DSD •NOSS Development •National Skills Certification •Co-ordination •Promotion Training Centres •Training •Delivery Training Needs Based on NOSS Trained workforce Qualified, competent workforce
  • 3. Develop National Occupational Skills Standards (NOSS) in line with industry needs, as basis for skilled workforce training, qualification and employment. Accredit skills training providers, and certify trainees and experienced workers under the Malaysian National Skills Certification System. Develop competent vocational instructors and mobilise experts & practitioners. Promote skills training through the SkillsMalaysia brand, which aims to change negative perception towards vocational skills in Malaysia. DSD’s roles to support the agenda of mainstreaming skills training… 3
  • 4. Accredited Training Centre 4 •An accredited centre is a skills training provider either an institute or a workplace approved by DSD to conduct skills training programs and offers Malaysian Skills Certificate in specific areas and skills levels based on NOSS Definition •National Occupational Skills Standard (NOSS) Assessment •SKM Level 1,2,3 •DKM Level 4 (Diploma) •DLKM Level 5 (Advanced Diploma) •PC (Statement of Achievement) Certification
  • 5. Overeducation To have completed more years of education than the current job requires. Undereducation To have completed fewer years of education than the current job requires. Overqualification To hold a higher qualification than the current job requires. Underqualification To hold a lower qualification than the current job requires. Overskilling To be unable to fully use one’s skills and abilities in the current job. Underskilling To lack the skills and abilities necessary to perform the current job to acceptable standards. Skill shortage Demand for a particular type of skill exceeds the supply of available people with that skill. Skill surplus The supply of people with a particular skill exceeds the demand for it. Skill gap The level of skills of the person employed is less than that required to perform the job adequately or the type of skill does not match the requirements of the job. Economic skills obsolescence Skills previously used in a job are no longer required or are less important. Physical (technical) obsolescence Physical or mental skills and abilities deteriorate due to atrophy or wear and tear. Vertical mismatch The level of education or skills is less or more than the required level of education or skills. Horizontal mismatch The level of education or skills matches job requirements, but the type of education or skills is inappropriate for the current job. Crowding out/ bumping down Better qualified workers are hired to do jobs that less qualified workers could also do, thus replacing (crowding out) less qualified workers from traditional employment possibilities for their level of skill. Bumping down refers to this process working from top to bottom, pushing less qualified workers to even lower level jobs. At the extreme some lower level workers may become unemployed. Types of skills mismatch 5
  • 6. Dual Training System 6 •Industry- oriented training consists of: •70-80% practical at workplace / industry •20-30% theory at training centre Concept •Day-Release: 4-5 days @ workplace, 1-2 days @ training centre •Block-Release: 4-5 months @ workplace, 1-2 months @ training centre Delivery Method •Based on National Occupational Skills Standard (NOSS), •NDTS Curriculum or •Other curriculum approved by DSD Training Content •Continuous assessment •Final exam Assessment •Allowance for apprentice •Single tax deduction or HRDF reimbursement for company Incentives
  • 7. -Imparts knowledge and skills in tehnical areas theoretically - Teaches and trains apprentice in non- tehnical areas e.g. safety practices -Coordinates and manages apprentice and trainer - Manages training process and implementation according to plan -Trains apperantice hands-on skills on actual works - Monitors and supervises apprentice activity -Coordinates and manages apprentice and coach -Manages training process and implementation according to plan WORKPLACE PRACTICE PUSAT LATIHAN THEORY TRAINER COORDINATOR COACH COORDINATOR DUAL TRAINING 7
  • 8. Company Coach Coordinator RATIO Coach to Apprentice is 1: 5 DUAL TRAINING 8
  • 9. Training Centre Perantis 5 Trainer Coordinator Perantis 4 Perantis 1 Perantis 2 Perantis 3 Perantis 17 Perantis 15 Perantis 9 Perantis 7 Perantis 6 Perantis 14 Perantis 13 Perantis 8 Perantis 16 Perantis 11 Perantis 18 Perantis 19 Perantis 20 Perantis 10 Perantis 1 Perantis 12 RATIO Trainer to Apprentice is 1: 20 DUAL TRAINING 9 Company Company Coach Coordinator
  • 10. ROLES OF A PARTICIPATING COMPANY Prepares training guides Provide log books Equips necessary equipment according to standard Appoints a coach Exposes and trains apprentices the actual works at the company Conducts assessment according to standard ROLES OF A COLLABORATING TRANING CENTRE Prepares course of study Provide an achievement record Equips necessary facilities and equipment according to standard Appoints a trainer Teaches and trains apprentices the theoretical knowledge and skills Conducts assessment according to standard 10