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Dr Heila Pienaar
Deputy Director:
Strategic Innovation
Department of Library Services
University of Pretoria
South Africa (retired 31 Dec 2018)
ORCID: https://orcid.org/0000-0002-2348-9035 Last update: February2019
https://www.youtube.com/watch?v=X38o0m8ipa0
Content
 Work
 Contact
 Strategic responsibilities and projects
 Degrees
 Awards
 Papers
 Publications
 Membership
 Academic activities
 Farewell message
Work
 Work group: Library executive management
 Previous experience at the University of Pretoria
Library (June 1988-December 2018):
 Deputy Director: Innovation & Technology
 Deputy Director: e-Strategy & e-Research enablement
 Strategic innovation manager
 Internal consultant
 Researcher
 Previous experience in other organisations:
 Lecturer, Department of Information Science,
University of South Africa (1987-May1988)
 Information Manager, Directorate of Information
Services, SA Defence Force (1977-1986)
Contact
 heila.pienaar@up.ac.za
 Phone:
 012 420 2020
 +27-12-420 2020
 Fax:
 012 362 5182
 +27-12-362 182
Strategic responsibilities & projects
 Facilitate Library strategic management
 Library strategic plans and implementation
 2018 Strategic projects
 Co-ordinating the implementation of the Library’s strategic plan to
develop into a modern and dynamic library (includes the following
focus areas: space, self service, new role for information specialists
in terms of research, and teaching and learning enablement,
entrepreneurship, the development of a digital scholarship centre,
RDM, digitisation) View the video titled "Creating the University of
Pretoria 21st century library" featuring Robert Moropa, Dr Heila
Pienaar and the focus area drivers: https://youtu.be/a64q6iQK1OQ
 Research Data Management (RDM)
 MakerSpace
 Digital Scholarship Centre
 Digitisation
Degrees
 D Phil (An interdisciplinary doctorate in Information Science, with a co-
supervisor specialising in Industrial and Organisational Psychology):
The creative and innovative university library (Afrikaans). Three
theoretical variables were studied, namely organizational structure,
organizational climate and culture, and the personality of individuals in
organizations. The empirical study examines the possible relationship
between the degree of creativity and innovation of university libraries
and the organizational climate. (University of Pretoria - 1994)
https://repository.up.ac.za/handle/2263/66338
 M Bibl: The integrated personal academic information system - an
exploratory study (Afrikaans). (University of Pretoria - 1990)
https://repository.up.ac.za/handle/2263/66517
 M.Ed (Computer-Assisted Education): Modules - evaluation of CAE
programs; learning theory; modalities of technology; education
essence; instructional design and development; systems and tools for
CBT authors; instructional technology for adult learning; implementation
and management of CAE; instructional television. Thesis - Design of a
web portal for academics https://repository.up.ac.za/handle/2263/23333
(Afrikaans) With distinction (Academic honorary colours) (University of
Pretoria, 2001)
 B.Bibl (Hons) (University of Johannesburg - 1979)
 B.Bibl (Ed) (University of Johannesburg - 1976)
Awards
 P.C. Coetzee award for advanced research in Library and
Information Science, University of Pretoria
 Literati Club Awards for Excellence 2000: Highly Commended
Author Award for the article "Organisational transformation at an
academic information service" Library Management, vol. 20,
issue 5, 1999 (MCB University Press)
 Chief of the Defence Force recommendation medal
 Best student of the Southern Transvaal branch of the South
African Institute for Librarianship and Information Science
Papers (1)
Pienaar, H. 2018. The world of research data - when should data be closed, shared or open.
CHPC Conference, DIRISA track, 5 December 2018. Cape Town.
https://www.slideshare.net/heila1/the-world-of-research-data-when-should-data-be-closed-shared-or-open
Papers (2) (many of these presentations are also available on slideshare)
 Pienaar, H. 2017. What infrastructure is necessary for successful research data management (RDM) at
universities? CHPC National Conference, DIRISA session, 6 December 2017, Pretoria, South Africa.
http://hdl.handle.net/2263/63455
 Pienaar, H. et al. 2017. Criteria and evaluation of research data repository platforms @ the University of
Pretoria, South Africa. Research Data Alliance 9th
Plenary Meeting, Repository Platforms for Research Data
IG session, 7 May 2017, Barcelona, Spain.
https://www.rd-alliance.org/system/files/documents/3%20RDAevaluationrepositoriesUP.pdf
 Pienaar, H. Matlatse, R., van Deventer, M. 2017. Mobilising a nation: RDM education and training in South
Africa. 11th
Digital Curation Conference, 20-23 February 2017, Edinburgh, United Kingdom.
http://www.dcc.ac.uk/sites/default/files/documents/IDCC17~/presentations/IDCC17Training%20in%20SA%20rev%20M
 Pienaar, H., van Deventer, M., Gcukumana, S., Olivier, E., Msweli, Z. 2016. Changing research workflows
at the University of Pretoria (UP) and the CSIR: results of an international study. 2016. 13th International
Southern African Online Meeting. 7-10 Junie 2016, CSIR International Conference Centre, Pretoria, South
Africa.
https://custom.cvent.com/98DB067D696243BD8FE5F6496A4DFC5F/files/78861cfc60654227977dc6c14530023f.pdf
 Pienaar, H. 2015. DIRISA repository prototype (based on Islandora). Codata South Africa: Data Citation
Workshop 2016, 10 December, 2015, CSIR, Pretoria, South Africa.
https://nedicc.files.wordpress.com/2015/12/hp-dirisa-repository-prototype.pdf
 Pienaar, H., Van der Walt, I. 2015. What researchers want in terms of research data management. Sanlic
conference, 19-20 May 2015, Gauteng, South Africa.
http://www.sanlic.org.za/sanlic-workshops/73-sanlic-workshops
 Pienaar, H., Van Deventer, M.J. 2015. Research Data Management (RDM) in a Developing Country: a
personal journey. 10th
Digital Curation Conference, 9-12 February 2015, London, United Kingdom.
http://www.dcc.ac.uk/sites/default/files/documents/IDCC15/Presen
tations%20Day%202/C3/Research%20Data%20Management%20in%20a%20Developing%20Country.pdf
Session report (blog): http://www.dcc.ac.uk/blog/idcc15-session-report-decade-digital-curation
 Pienaar, H. 2014. Developing an institutional research data management plan: Guidelines. The 2014 LIS
Research Symposium, 24-25 July 2014, Unisa Science Campus, South Africa. Also presented at the e-
Research Africa Conference 2014, 23-26 November 2014, UCT, Cape Town.
http://www.eresearch.ac.za/sites/default/files/image_tool/images/140/eResearch_Africa_programme_final_nov2014.pd
Papers (3)
 Pienaar, H., Van der Walt, I. 2014. ‘Makerspaces’: should South Africa join the hype? 12th
SAOIM
Conference, 3-6 June, Pretoria, South Africa. Also presented at the Unisa Library Technology showcase,
29-30 September 2014. https://saoug.files.wordpress.com/2014/06/makerspacesonline5june2014.pdf
 Pienaar, H., Van der Walt, I. 2014. Research data management at the University of Pretoria. 12th
SAOIM
Conference, 3-6 June, Pretoria, South Africa. Also presented at the Unisa Library Technology showcase,
29-30 September 2014. https://saoug.files.wordpress.com/2014/06/rdmsaoug-5-jun-2014.pdf
 Pienaar, H. et al. 2013. What does it take to become a 4x4 Librarian? Implementing the Overdrive e-Book
lending system! Sanlic 2013 Ever Evolving e-Books Workshop, 13-16 May 2013, Muldersdrift,
Johannesburg, South Africa. http://hdl.handle.net/2263/21605; http://www.sanlic.org.za/sanlic-workshops.
Paper also presented at the 5th
African Conference for Digital Scholarship and Curation, University of
KwaZulu-Natal, Durban, 26-28 June 2013.
http://nedicc.wordpress.com/5th-african-conference-for-digital-scholarship-and-curation/
 Van Deventer, M.J. & Pienaar, H. 2012. Employing the Moodle Platform as a VRE Tool while Teaching
eResearch Skills to Masters and PhD Students. 4th International Conference on Education Technology
and Computer (ICETC 2012). Cape Town.
 Pienaar, H & Van Deventer, MJ. 2012. The role of virtual research environments within the context of an
e-Research framework. 11th SAOIM Conference, Sandton Convention Centre, 5-8 June 2012.
http://saoug.org.za/11th-saoim-workshops-and-conference-presentations/
http://hdl.handle.net/2263/19211
 Pienaar, H. 2010. Survey of research data management practices at the University of Pretoria, South
Africa: October 2009 – March 2010. 22nd International CODATA Conference, Cape Town, South Africa
http://www.codata2010.com/ 24-27 October 2010.
http://www.slideshare.net/heila1/survey-of-research-data-management-practices-up2010
http://repository.up.ac.za/upspace/handle/2263/15154; presented the paper also at: 2011 African Digital
Scholarship Conference; Unisa open access event, 2011; DST/HSRC/UP workshop on data curation in
Social Sciences and Humanities, 2012.
 Penzhorn, C. & Pienaar, H. 2009. The Academic Library as Partner in Support of Scholarship. In I. Gibson
et al. (Eds.), Proceedings of Society for Information Technology & Teacher Education International
Conference 2009 (pp. 2930-2935). Chesapeake, VA: AACE.
http://www.editlib.org/noaccess/31085
 Pienaar, H., Van Deventer, M. 2009. Using the Balanced Scorecard to formulate your library’s e-Strategy.
SLIS workshop, Mintek, Johannesburg. 21 August 2009.
http://repository.up.ac.za/upspace/handle/2263/11260;
Papers (4)
 Van Deventer, M., Pienaar, H., Morris, J, Ngcete, Z. 2009. Virtual research environments: learning
gained from a situation and needs analysis for malaria researchers. African Digital Scholarship and
Curation Conference. Pretoria. 12-14 May 2009. http://www.library.up.ac.za/digi/programme.htm
 Pienaar, H., van Deventer, M. 2009. Conceptual framework for a Malaria VRE in South Africa. The
Research Information Centre (RIC) Stakeholder Event, British Library, London, 23 March 2009
https://www.up.ac.za/dspace/handle/2263/9734 ;
http://www.slideshare.net/heila1/conceptual-framework-for-a-malaria-vre-in-south-africa
 Pienaar, H. Libraries on the move - shifting barriers, going places, sharing spaces. Stellenbosch
University Library 10th annual symposium, 6-7 November 2008. Stellenbosch.
https://www.up.ac.za/dspace/handle/2263/7877 ;
http://www.slideshare.net/heila1/stellenbosch08social-presentation/
 Van Deventer, M., Pienaar, H. Advance & attack: technology demonstrator to the rescue …and
beyond. International Internet Librarian 2008 conference. London. 16-17 October 2008.
https://www.up.ac.za/dspace/handle/2263/7878
 Pienaar, H. Development and implementation of an e-Information Strategy for an academic library.
Libraries & Information Management Forum 2008, Hilton Hotel, Sandton, Johannesburg, South Africa.
21-22 August 2008. http://hdl.handle.net/2263/6721
 Pienaar, H. Digital Scholarship and the role of the university library. Ninth Southern African Online
Information Meeting. CSIR Conference Centre, Pretoria. 3-5 June 2008.
http://hdl.handle.net/2263/5830
 Van Deventer, M.J., Pienaar, H. Getting Executive Buy-In: The Value of Technology Demonstrators.
Ninth Southern African Online Information Meeting. CSIR Conference Centre, Pretoria. 3-5 June 2008.
http://researchspace.csir.co.za/dspace/handle/10204/2263
 Bothma, T., Pienaar, H., Hammes, M. Towards open scholarship at the University of Pretoria.16th
BOBCATSSS Symposium 2008 – Providing Access to Information for Everyone. Zadar, Croatia, 28-
30 January 2008.
https://www.up.ac.za/dspace//handle/2263/4893
Papers (5)
 Pienaar, H. Digital Scholarship and the role of the university library. Digital Scholarship Conference on
the Theme: "Cutting Edge Digital Scholarship in the New Millenium: Strategies, Prospects and
Challenges for University of Botswana", Gaborone, Botswana , 12-13 December 2007 (keynote
address). https://www.up.ac.za/dspace/handle/2263/4133
 Pienaar, H., van Deventer, M.J. Investigating the need for a Virtual Research Environment (VRE) for
Malaria research in the South African context. South African Malaria Initiative (SAMI) workshop,
Rustenburg, 3-5 December 2007.
 Pienaar, H. Strategic issues of concern to libraries in Southern Africa & the future of integrated library
systems: resources scenario. Innovative Library Director’s Symposium for Southern Africa, Pretoria, 14
November 2007. https://www.up.ac.za/dspace/handle/2263/3
 Pienaar, H., Smith, I. Development of a Library 2.0 service model for an African library. World Library
and Information Congress (WLIC): 73rd IFLA General Conference and Council, Durban, 21 August
2007. https://www.up.ac.za/dspace/handle/2263/3335
 Smith, I., Pienaar, H. Adapt or die : energizing library staff and academics through the development of
digital repositories. World Library and Information Congress (WLIC): 73rd IFLA General Conference and
Council, Durban, 21 August 2007. https://www.up.ac.za/dspace/handle/2263/3325
 Pienaar, H., van Deventer, M.J. Capturing knowledge in institutional repositories ... playing leapfrog with
giraffes. Knowledge Management pre-conference workshop at the World Library and Information
Congress (WLIC): 73rd IFLA General Conference and Council, Durban, 17 August 2007.
https://www.up.ac.za/dspace/handle/2263/3441
 Van Deventer, M.J., Pienaar, H. Investigating the need for a virtual research environment (VRE) for
malaria research in SA. CODATA workshop for data sources for sustainable development in SADC,
NRF, Pretoria, 14-15 May 2007.
 Pienaar, H., Smith, I. Development and implementation of an e-information strategy for a university
library. Libraries and Information Management Africa 2006 & 2007conference and workshop,
Johannesburg, 25-26 Oktober 2006 & 7 February 2007.(https://www.up.ac.za/dspace/handle/2263/999
https://www.up.ac.za/dspace/handle/2263/1681
 Pienaar, H., Hammes, M., Bothma, T. Making UP research visible on the web. Citte conference,
Pretoria, 18-20 September 2006. https://www.up.ac.za/dspace/handle/2263/822
 Pienaar, H., Moropa, R. Online journal subscriptions. eR3SA workshop, Johannesburg, 19 Junie 2006.
https://www.up.ac.za/dspace/handle/2263/1345
Papers (6)
 Pienaar, H. e-Information strategy of the Academic Information Service. Ditche IT conference &
workshop, Port Elizabeth, 16-18 Mei 2006. https://www.up.ac.za/dspace/handle/2263/1346
 Pienaar, H, van Deventer, MJ. Developing a research portal for South Africa. Internet Librarian
International 2005, London, VK, 10-11 Oktober 2005.
https://www.up.ac.za/dspace/handle/2263/1349
 Pienaar, H, Pretorius. J. What can a real research portal offer Research South Africa. Gaelic
Symposium 2005: The eServices environment: changing to a higher gear, Pretoria, Suid-Afrika, 9-
10 Mei 2005. https://www.up.ac.za/dspace/handle/2263/1350
 Pienaar, H., Conradie, F. Design and development of a portal for academics. 6th Southern African
Online Information Meeting, Kempton Park, South Africa, 19-21 June 2001. (PowerPoint version)
 Pienaar, H., Penzhorn, C.E. Innovative implementation of the Balanced Scorecard in an academic
information service. 3rd Northumbria International Conference on Performance Measurement in
Libraries and Information Services, Northumberland, England, 27-31 August 1999. (Proceedings of
the 3rd Northumbria International Conference on Performance Measurement in Libraries and
Information Services "Value and Impact", School of Information Studies, University of Northumbria
at Newcastle: 235-238)
 Gerryts, E.D., Pienaar, H. The key to the new library. Conference of the International Association of
Technological University Libraries (IATUL), Chania, Greece, 17-21 May, 1999.
 Pienaar, H., Russell, M.R., Roets, Y., Kriel, H. Launching transformation at the Academic
Information Service, University of Pretoria. Conference of the International Association of
Technological University Libraries (IATUL), Pretoria, South Africa, 1-5 June 1998.
 De Bruin, H., Roets, Y., Pienaar, H. An holistic view of information management at South African
universities. CITTE conference, Cape Town, South Africa, April 1996.
Other presentions
 Pienaar, H. 2010. Creating an e-Environment for scholarship:
dream or reality? http://repository.up.ac.za/upspace/handle/2263/14372;
http://www.slideshare.net/heila1/creating-an-eenvironment-for-scholarship-dream-or-reality
 Pienaar, H., Kriel, H., Satgoor, U. 2010. Visit of the Principal to the
Merensky library, 18 June 2010.
http://www.slideshare.net/heila1/visit-of-the-principal-prof-c-de-la-rey-to-the-up-library-18-ju
; http://repository.up.ac.za/upspace/handle/2263/14314
 Pienaar, H. 2017. e-Safety for kids: curriculum, lessons, resources.
https://www.slideshare.net/heila1/e-safety-for-kids-curriculum-lessons-resources
 Pienaar, H. March 2018. Building a Digital Scholarship Centre on
the successes of a Library Makerspace?
https://www.slideshare.net/heila1/building-a-digital-scholarship-centre-on-the-successes-of
Publications (1)
 Pienaar, H., Van der Walt, I., Kruger, S. 2019. Building a Digital Scholarship Centre on the successes
of a Library Makerspace. Ariadne, Issue 78, January 2019.
http://www.Ariadne.ac.uk/issue/78/Pienaar-et-all//
 Matlatse, R., Pienaar, H., Van Deventer, M. 2017. Mobilising a Nation: RDM Training and Education
in South Africa. International Journal of Digital Curation. 2017. Vol.12, Iss. 1, pp. 299-310.
http://www.ijdc.net/article/view/579 ; https://doi.org/10.2218/ijdc.v12i2.579
 Van Deventer, M., Pienaar, H. 2015. Research Data Management in a Developing Country: A
Personal Journey. International Journal of Digital Curation. 2015, Vol. 10, No. 2, pp. 33-47.
http://www.ijdc.net/index.php/ijdc/article/view/380 ; doi:10.2218/ijdc.v10i2.380
 Penzhorn, C., Pienaar, H. 2009.The use of social networking tools for innovative service delivery at
the University of Pretoria Library. Innovation: journal of appropriate librarianship and information work
in Southern Africa. 38, June 2009: 66-77. http://www.innovation.ukzn.ac.za/innovationbase.htm ;
https://repository.up.ac.za/upspace/handle/2263/14331
 Van Deventer, M., Pienaar, H. 2009. Report on the 2nd
African Digital Scholarship and Curation
Conference. D-Lib Magazine, 15 (7/8), July / August 2009.
http://www.dlib.org/dlib/july09/vandeventer/07vandeventer.html
 Pienaar, H., Van Deventer, M. 2009. To VRE or not to VRE? Do South African malaria researchers
need a virtual research environment? Ariadne, 59, April 2009.
http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/ Also available on Reseachgate.
 Pienaar, H., Smith, I. 2008. Development of a library 2.0 service model for an African library. Library
Hi Tech News, 25(5): 7-10.
http://www.emeraldinsight.com/Insight/viewContainer.do;jsessionid=78A376CF81DB520E7A35DEC90D1DB
 Van Deventer, M.J., Pienaar, H. 2008. South African repositories: bridging knowledge divides.
Ariadne, 55, April 2008. http://www.ariadne.ac.uk/issue55/vandeventer-pienaar/;
https://www.up.ac.za/dspace/handle/2263/8615
 Pienaar, H. Librarians speak up: How is your library using 2.0 to reach users? 2007. Library Connect
Newsletter, October 2007, 5 (4): 8. http://libraryconnect.elsevier.com/lcn/0504/lcn050407.html
 Page-Shipp, RJ., Hammes, M., Pienaar, H., Reagon, F., Thomas, G., van Deventer, MJ., Veldsman,
V. 2005. eResearch support services: responding to a challenge facing the South African research
and information communities. SA Journal of Information Management, December 2005, 7(4)
http://www.sajim.co.za/default.asp?to=peer4vol7nr4 ; https://www.up.ac.za/dspace/handle/2263/1806
Publications (2)
 Pienaar, H. 2003. Design and development of an academic portal. Libri, June 2003, 53(2):
118-129.
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.430.3604&rep=rep1&type=pdf
 Pienaar, H., Conradie, F. 2001. Design and development of a portal for academics at the
University of Pretoria. Moussaion, 2001, 19(2), 86-89.
http://reference.sabinet.co.za/sa_epublication_article/mousaion_v19_n2_a8
 Pienaar, H., Penzhorn, C. 2000. Using the Balanced Scorecard to facilitate strategic
management at an academic information service. Libri, September 2000, 50(3): 202-209.
http://www.librijournal.org/pdf/2000-3pp202-209.pdf
 Pienaar, H., et al. 1999. Organisational transformation at an academic information service.
Library Management, 1999, 20(5): 266-272.
http://www.emeraldinsight.com/Insight/ViewContentServlet;jsessionid=E7330D33FBBDCC3
0063D8794964E932D?Filename=Published/EmeraldFullTextArticle/Pdf/0150200502.pdf
 Pienaar, H., Boshoff, A.B. 1996. Relationship between creativity and innovation in
university libraries and the organizational climate. South African Journal of Library and
Information Science, June 1996, 64(2):67-75.
http://connection.ebscohost.com/c/articles/9609116480/relationship-between-creativity-
innovation-university-libraries-organizational Also available on Researchgate.
 Pienaar, H. 1996. 'n Raamwerk vir die meting van biblioteke en inligtingdienste. Mousaion,
1996, 14(1):105-120. https://getinfo.de/en/search/id/BLSE%3ARN008146433/
 Pienaar, H. 1995. Kreatiewe en innoverende universiteitsbiblioteke. South African Journal
of Library and Information Science, September 1995, 63(3):107-113.Also available on
Researchgate.
 Pienaar, H., Nieuwoudt, B.A., van der Walt, A.J. 1993. Akademiese werkstasie aan die
Universiteit van Pretoria: bekendstelling van die konsep. South African Journal of Library
and Information Science, December 1993, 61(4):149-154.
 Boon, J.A., de Bruin, H., Pienaar, H. 1992. Nasionale inligtingstelsel vir lopende navorsing
in Suid-Afrika. South African Journal of Library and Information Science, March 1992,
60(1):10-18.
Publications (3)
 Pienaar, H. 1991. Geïntegreerde persoonlik akademiese inligtingstelsel: 'n verkennende studie.
South African Journal of Library and Information Science, March 1991, 59(1):109-128.
 Pienaar, H. 1991. Inligtingkundigheid in 'n geïntegreerde akademiese inligtingstelsel. Mousaion,
3(9):109-128.
 Boon, J.A., Pienaar, H. 1989. Some ideas on the microcomputer and the information/knowledge
workstation. Microcomputers for Information Management, June 1989, 6(2):113-122
Membership (previous)
 NeDICC (Network of Digital Information and Curation Communities)
https://www.youtube.com/watch?v=BwxP220eyCA One of the founder
members with dr Martie van Deventer
 SA Online User Group
Academic activities
 External examiner of Masters and Doctorate theses and dissertations from time
to time
 Lecturer: Carnegie M.IT for Librarians, Department of Information Science,
University of Pretoria (http://web.up.ac.za/sitefiles/file/44/1066/Carnegie
%20brochure%20low%20res_MIT.pdf)
 Lecturer: Carnegie CPD for Librarians, Department of Information Science,
University of Pretoria (http://web.up.ac.za/default.asp?
ipkCategoryID=22719&subid=22719&ipklookid=7 )
 Study leader of Masters and Doctorate theses and dissertations from time to
time
 Reviewer of academic articles
Farewell Message: Dr Heila Pienaar retired from the Library
Exco team at the end of December 2018.
http://www.up.ac.za/department-of-library-services/news/post_2738905-farewell
 To innovate, or not to innovate ...
 I started work in the Department of Library Services, UP, on 1 June 1988. It was
my third job and I already had more than 11 years’ experience in the profession.
Although I held several different job titles in my more than 30 years in the
Library, the content did not change much. It was always about strategic
innovation.
 Innovative projects
 UP projects
 The UP Portal was initially meant to be an academic portal supporting the
research workflow. (Un)fortunately the then Director of UP IT saw the potential of
the portal for giving access to administrative functions. The research portal could
have been one of the first Virtual Research Environments (VRE’s)
internationally, but it was not to be.
 The Library took leadership on campus with the development of a competency-
based performance management system. I was the secretary for the UP-task
team that developed the first performance management system. Over the years
this system has changed quite a bit
 Library projects
 I am only going to list some of these projects: - Digitisation - Institutional
repository (DSpace) - Open Access (APC’s) - Web design training for
information specialists - Social Media - Overdrive - RDM - Makerspace
 Collaboration with the CSIR Information Service
 Dr Martie van Deventer and I started to collaborate on various projects
after meeting as members of the Ford Foundation project on e-
Research Services for South Africa. Our collaboration focussed on e-
research, digital scholarship, RDM and open science/research. We
organised several digital scholarship conferences in collaboration with
the University of Botswana and did groundbreaking investigations into
VRE’s and RDM. We are also the founding members of NeDICC CoP
(Network of Digital Information and Curation Communities).
 Academic activities
 My main academic activity was my involvement with the
Carnegie funded M.IT degree and CPD course for African
librarians. In March 2019 there will be a UP-Carnegie
conference for more of a hundred of the best students and I am
co-responsible for the 2-day refresher workshop at the
beginning of the conference. I am also study leader and external
examiner for Master and Doctoral studies from time to time. I
also review academic articles for professional journals. As part
of my innovation role I presented many papers and wrote a few
articles.
 Strategic management
 My responsibility for the Library’s strategic management was perhaps
my most important (and often most invisible) contribution to the
Library’s well-being. I started to play this role almost from the beginning.
The e-Strategy was perhaps the most influential at the time. I see the
strong focus on the client as the most important long-term change
because of the strong emphasis placed on the client by Library
strategies. Many consultants came and went, but in the end, somebody
had to make sense of their advice for the Library. I remember one
consultant’s focus on teamwork, another one pushed the Balanced
Scorecard and most recently we were introduced to the Blue Ocean
philosophy. I co-ordinated the focus areas leaders’ implementation
plans that must move the Library to a Blue Ocean position.
 In conclusion
 I want to emphasise that no woman is an island. I could not have done
what I did without the collaboration of other people, both inside and
outside the Library. I sincerely wish you the best for the future and that
there always will be high tolerance and support for innovation and
innovative people.
 Dr Heila Pienaar
Dr heila pienaar cvFeb2019

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Dr heila pienaar cvFeb2019

  • 1. Dr Heila Pienaar Deputy Director: Strategic Innovation Department of Library Services University of Pretoria South Africa (retired 31 Dec 2018) ORCID: https://orcid.org/0000-0002-2348-9035 Last update: February2019
  • 3.
  • 4.
  • 5. Content  Work  Contact  Strategic responsibilities and projects  Degrees  Awards  Papers  Publications  Membership  Academic activities  Farewell message
  • 6. Work  Work group: Library executive management  Previous experience at the University of Pretoria Library (June 1988-December 2018):  Deputy Director: Innovation & Technology  Deputy Director: e-Strategy & e-Research enablement  Strategic innovation manager  Internal consultant  Researcher  Previous experience in other organisations:  Lecturer, Department of Information Science, University of South Africa (1987-May1988)  Information Manager, Directorate of Information Services, SA Defence Force (1977-1986)
  • 7. Contact  heila.pienaar@up.ac.za  Phone:  012 420 2020  +27-12-420 2020  Fax:  012 362 5182  +27-12-362 182
  • 8. Strategic responsibilities & projects  Facilitate Library strategic management  Library strategic plans and implementation  2018 Strategic projects  Co-ordinating the implementation of the Library’s strategic plan to develop into a modern and dynamic library (includes the following focus areas: space, self service, new role for information specialists in terms of research, and teaching and learning enablement, entrepreneurship, the development of a digital scholarship centre, RDM, digitisation) View the video titled "Creating the University of Pretoria 21st century library" featuring Robert Moropa, Dr Heila Pienaar and the focus area drivers: https://youtu.be/a64q6iQK1OQ  Research Data Management (RDM)  MakerSpace  Digital Scholarship Centre  Digitisation
  • 9. Degrees  D Phil (An interdisciplinary doctorate in Information Science, with a co- supervisor specialising in Industrial and Organisational Psychology): The creative and innovative university library (Afrikaans). Three theoretical variables were studied, namely organizational structure, organizational climate and culture, and the personality of individuals in organizations. The empirical study examines the possible relationship between the degree of creativity and innovation of university libraries and the organizational climate. (University of Pretoria - 1994) https://repository.up.ac.za/handle/2263/66338  M Bibl: The integrated personal academic information system - an exploratory study (Afrikaans). (University of Pretoria - 1990) https://repository.up.ac.za/handle/2263/66517  M.Ed (Computer-Assisted Education): Modules - evaluation of CAE programs; learning theory; modalities of technology; education essence; instructional design and development; systems and tools for CBT authors; instructional technology for adult learning; implementation and management of CAE; instructional television. Thesis - Design of a web portal for academics https://repository.up.ac.za/handle/2263/23333 (Afrikaans) With distinction (Academic honorary colours) (University of Pretoria, 2001)  B.Bibl (Hons) (University of Johannesburg - 1979)  B.Bibl (Ed) (University of Johannesburg - 1976)
  • 10. Awards  P.C. Coetzee award for advanced research in Library and Information Science, University of Pretoria  Literati Club Awards for Excellence 2000: Highly Commended Author Award for the article "Organisational transformation at an academic information service" Library Management, vol. 20, issue 5, 1999 (MCB University Press)  Chief of the Defence Force recommendation medal  Best student of the Southern Transvaal branch of the South African Institute for Librarianship and Information Science
  • 11. Papers (1) Pienaar, H. 2018. The world of research data - when should data be closed, shared or open. CHPC Conference, DIRISA track, 5 December 2018. Cape Town. https://www.slideshare.net/heila1/the-world-of-research-data-when-should-data-be-closed-shared-or-open
  • 12. Papers (2) (many of these presentations are also available on slideshare)  Pienaar, H. 2017. What infrastructure is necessary for successful research data management (RDM) at universities? CHPC National Conference, DIRISA session, 6 December 2017, Pretoria, South Africa. http://hdl.handle.net/2263/63455  Pienaar, H. et al. 2017. Criteria and evaluation of research data repository platforms @ the University of Pretoria, South Africa. Research Data Alliance 9th Plenary Meeting, Repository Platforms for Research Data IG session, 7 May 2017, Barcelona, Spain. https://www.rd-alliance.org/system/files/documents/3%20RDAevaluationrepositoriesUP.pdf  Pienaar, H. Matlatse, R., van Deventer, M. 2017. Mobilising a nation: RDM education and training in South Africa. 11th Digital Curation Conference, 20-23 February 2017, Edinburgh, United Kingdom. http://www.dcc.ac.uk/sites/default/files/documents/IDCC17~/presentations/IDCC17Training%20in%20SA%20rev%20M  Pienaar, H., van Deventer, M., Gcukumana, S., Olivier, E., Msweli, Z. 2016. Changing research workflows at the University of Pretoria (UP) and the CSIR: results of an international study. 2016. 13th International Southern African Online Meeting. 7-10 Junie 2016, CSIR International Conference Centre, Pretoria, South Africa. https://custom.cvent.com/98DB067D696243BD8FE5F6496A4DFC5F/files/78861cfc60654227977dc6c14530023f.pdf  Pienaar, H. 2015. DIRISA repository prototype (based on Islandora). Codata South Africa: Data Citation Workshop 2016, 10 December, 2015, CSIR, Pretoria, South Africa. https://nedicc.files.wordpress.com/2015/12/hp-dirisa-repository-prototype.pdf  Pienaar, H., Van der Walt, I. 2015. What researchers want in terms of research data management. Sanlic conference, 19-20 May 2015, Gauteng, South Africa. http://www.sanlic.org.za/sanlic-workshops/73-sanlic-workshops  Pienaar, H., Van Deventer, M.J. 2015. Research Data Management (RDM) in a Developing Country: a personal journey. 10th Digital Curation Conference, 9-12 February 2015, London, United Kingdom. http://www.dcc.ac.uk/sites/default/files/documents/IDCC15/Presen tations%20Day%202/C3/Research%20Data%20Management%20in%20a%20Developing%20Country.pdf Session report (blog): http://www.dcc.ac.uk/blog/idcc15-session-report-decade-digital-curation  Pienaar, H. 2014. Developing an institutional research data management plan: Guidelines. The 2014 LIS Research Symposium, 24-25 July 2014, Unisa Science Campus, South Africa. Also presented at the e- Research Africa Conference 2014, 23-26 November 2014, UCT, Cape Town. http://www.eresearch.ac.za/sites/default/files/image_tool/images/140/eResearch_Africa_programme_final_nov2014.pd
  • 13. Papers (3)  Pienaar, H., Van der Walt, I. 2014. ‘Makerspaces’: should South Africa join the hype? 12th SAOIM Conference, 3-6 June, Pretoria, South Africa. Also presented at the Unisa Library Technology showcase, 29-30 September 2014. https://saoug.files.wordpress.com/2014/06/makerspacesonline5june2014.pdf  Pienaar, H., Van der Walt, I. 2014. Research data management at the University of Pretoria. 12th SAOIM Conference, 3-6 June, Pretoria, South Africa. Also presented at the Unisa Library Technology showcase, 29-30 September 2014. https://saoug.files.wordpress.com/2014/06/rdmsaoug-5-jun-2014.pdf  Pienaar, H. et al. 2013. What does it take to become a 4x4 Librarian? Implementing the Overdrive e-Book lending system! Sanlic 2013 Ever Evolving e-Books Workshop, 13-16 May 2013, Muldersdrift, Johannesburg, South Africa. http://hdl.handle.net/2263/21605; http://www.sanlic.org.za/sanlic-workshops. Paper also presented at the 5th African Conference for Digital Scholarship and Curation, University of KwaZulu-Natal, Durban, 26-28 June 2013. http://nedicc.wordpress.com/5th-african-conference-for-digital-scholarship-and-curation/  Van Deventer, M.J. & Pienaar, H. 2012. Employing the Moodle Platform as a VRE Tool while Teaching eResearch Skills to Masters and PhD Students. 4th International Conference on Education Technology and Computer (ICETC 2012). Cape Town.  Pienaar, H & Van Deventer, MJ. 2012. The role of virtual research environments within the context of an e-Research framework. 11th SAOIM Conference, Sandton Convention Centre, 5-8 June 2012. http://saoug.org.za/11th-saoim-workshops-and-conference-presentations/ http://hdl.handle.net/2263/19211  Pienaar, H. 2010. Survey of research data management practices at the University of Pretoria, South Africa: October 2009 – March 2010. 22nd International CODATA Conference, Cape Town, South Africa http://www.codata2010.com/ 24-27 October 2010. http://www.slideshare.net/heila1/survey-of-research-data-management-practices-up2010 http://repository.up.ac.za/upspace/handle/2263/15154; presented the paper also at: 2011 African Digital Scholarship Conference; Unisa open access event, 2011; DST/HSRC/UP workshop on data curation in Social Sciences and Humanities, 2012.  Penzhorn, C. & Pienaar, H. 2009. The Academic Library as Partner in Support of Scholarship. In I. Gibson et al. (Eds.), Proceedings of Society for Information Technology & Teacher Education International Conference 2009 (pp. 2930-2935). Chesapeake, VA: AACE. http://www.editlib.org/noaccess/31085  Pienaar, H., Van Deventer, M. 2009. Using the Balanced Scorecard to formulate your library’s e-Strategy. SLIS workshop, Mintek, Johannesburg. 21 August 2009. http://repository.up.ac.za/upspace/handle/2263/11260;
  • 14. Papers (4)  Van Deventer, M., Pienaar, H., Morris, J, Ngcete, Z. 2009. Virtual research environments: learning gained from a situation and needs analysis for malaria researchers. African Digital Scholarship and Curation Conference. Pretoria. 12-14 May 2009. http://www.library.up.ac.za/digi/programme.htm  Pienaar, H., van Deventer, M. 2009. Conceptual framework for a Malaria VRE in South Africa. The Research Information Centre (RIC) Stakeholder Event, British Library, London, 23 March 2009 https://www.up.ac.za/dspace/handle/2263/9734 ; http://www.slideshare.net/heila1/conceptual-framework-for-a-malaria-vre-in-south-africa  Pienaar, H. Libraries on the move - shifting barriers, going places, sharing spaces. Stellenbosch University Library 10th annual symposium, 6-7 November 2008. Stellenbosch. https://www.up.ac.za/dspace/handle/2263/7877 ; http://www.slideshare.net/heila1/stellenbosch08social-presentation/  Van Deventer, M., Pienaar, H. Advance & attack: technology demonstrator to the rescue …and beyond. International Internet Librarian 2008 conference. London. 16-17 October 2008. https://www.up.ac.za/dspace/handle/2263/7878  Pienaar, H. Development and implementation of an e-Information Strategy for an academic library. Libraries & Information Management Forum 2008, Hilton Hotel, Sandton, Johannesburg, South Africa. 21-22 August 2008. http://hdl.handle.net/2263/6721  Pienaar, H. Digital Scholarship and the role of the university library. Ninth Southern African Online Information Meeting. CSIR Conference Centre, Pretoria. 3-5 June 2008. http://hdl.handle.net/2263/5830  Van Deventer, M.J., Pienaar, H. Getting Executive Buy-In: The Value of Technology Demonstrators. Ninth Southern African Online Information Meeting. CSIR Conference Centre, Pretoria. 3-5 June 2008. http://researchspace.csir.co.za/dspace/handle/10204/2263  Bothma, T., Pienaar, H., Hammes, M. Towards open scholarship at the University of Pretoria.16th BOBCATSSS Symposium 2008 – Providing Access to Information for Everyone. Zadar, Croatia, 28- 30 January 2008. https://www.up.ac.za/dspace//handle/2263/4893
  • 15. Papers (5)  Pienaar, H. Digital Scholarship and the role of the university library. Digital Scholarship Conference on the Theme: "Cutting Edge Digital Scholarship in the New Millenium: Strategies, Prospects and Challenges for University of Botswana", Gaborone, Botswana , 12-13 December 2007 (keynote address). https://www.up.ac.za/dspace/handle/2263/4133  Pienaar, H., van Deventer, M.J. Investigating the need for a Virtual Research Environment (VRE) for Malaria research in the South African context. South African Malaria Initiative (SAMI) workshop, Rustenburg, 3-5 December 2007.  Pienaar, H. Strategic issues of concern to libraries in Southern Africa & the future of integrated library systems: resources scenario. Innovative Library Director’s Symposium for Southern Africa, Pretoria, 14 November 2007. https://www.up.ac.za/dspace/handle/2263/3  Pienaar, H., Smith, I. Development of a Library 2.0 service model for an African library. World Library and Information Congress (WLIC): 73rd IFLA General Conference and Council, Durban, 21 August 2007. https://www.up.ac.za/dspace/handle/2263/3335  Smith, I., Pienaar, H. Adapt or die : energizing library staff and academics through the development of digital repositories. World Library and Information Congress (WLIC): 73rd IFLA General Conference and Council, Durban, 21 August 2007. https://www.up.ac.za/dspace/handle/2263/3325  Pienaar, H., van Deventer, M.J. Capturing knowledge in institutional repositories ... playing leapfrog with giraffes. Knowledge Management pre-conference workshop at the World Library and Information Congress (WLIC): 73rd IFLA General Conference and Council, Durban, 17 August 2007. https://www.up.ac.za/dspace/handle/2263/3441  Van Deventer, M.J., Pienaar, H. Investigating the need for a virtual research environment (VRE) for malaria research in SA. CODATA workshop for data sources for sustainable development in SADC, NRF, Pretoria, 14-15 May 2007.  Pienaar, H., Smith, I. Development and implementation of an e-information strategy for a university library. Libraries and Information Management Africa 2006 & 2007conference and workshop, Johannesburg, 25-26 Oktober 2006 & 7 February 2007.(https://www.up.ac.za/dspace/handle/2263/999 https://www.up.ac.za/dspace/handle/2263/1681  Pienaar, H., Hammes, M., Bothma, T. Making UP research visible on the web. Citte conference, Pretoria, 18-20 September 2006. https://www.up.ac.za/dspace/handle/2263/822  Pienaar, H., Moropa, R. Online journal subscriptions. eR3SA workshop, Johannesburg, 19 Junie 2006. https://www.up.ac.za/dspace/handle/2263/1345
  • 16. Papers (6)  Pienaar, H. e-Information strategy of the Academic Information Service. Ditche IT conference & workshop, Port Elizabeth, 16-18 Mei 2006. https://www.up.ac.za/dspace/handle/2263/1346  Pienaar, H, van Deventer, MJ. Developing a research portal for South Africa. Internet Librarian International 2005, London, VK, 10-11 Oktober 2005. https://www.up.ac.za/dspace/handle/2263/1349  Pienaar, H, Pretorius. J. What can a real research portal offer Research South Africa. Gaelic Symposium 2005: The eServices environment: changing to a higher gear, Pretoria, Suid-Afrika, 9- 10 Mei 2005. https://www.up.ac.za/dspace/handle/2263/1350  Pienaar, H., Conradie, F. Design and development of a portal for academics. 6th Southern African Online Information Meeting, Kempton Park, South Africa, 19-21 June 2001. (PowerPoint version)  Pienaar, H., Penzhorn, C.E. Innovative implementation of the Balanced Scorecard in an academic information service. 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, Northumberland, England, 27-31 August 1999. (Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services "Value and Impact", School of Information Studies, University of Northumbria at Newcastle: 235-238)  Gerryts, E.D., Pienaar, H. The key to the new library. Conference of the International Association of Technological University Libraries (IATUL), Chania, Greece, 17-21 May, 1999.  Pienaar, H., Russell, M.R., Roets, Y., Kriel, H. Launching transformation at the Academic Information Service, University of Pretoria. Conference of the International Association of Technological University Libraries (IATUL), Pretoria, South Africa, 1-5 June 1998.  De Bruin, H., Roets, Y., Pienaar, H. An holistic view of information management at South African universities. CITTE conference, Cape Town, South Africa, April 1996.
  • 17. Other presentions  Pienaar, H. 2010. Creating an e-Environment for scholarship: dream or reality? http://repository.up.ac.za/upspace/handle/2263/14372; http://www.slideshare.net/heila1/creating-an-eenvironment-for-scholarship-dream-or-reality  Pienaar, H., Kriel, H., Satgoor, U. 2010. Visit of the Principal to the Merensky library, 18 June 2010. http://www.slideshare.net/heila1/visit-of-the-principal-prof-c-de-la-rey-to-the-up-library-18-ju ; http://repository.up.ac.za/upspace/handle/2263/14314  Pienaar, H. 2017. e-Safety for kids: curriculum, lessons, resources. https://www.slideshare.net/heila1/e-safety-for-kids-curriculum-lessons-resources  Pienaar, H. March 2018. Building a Digital Scholarship Centre on the successes of a Library Makerspace? https://www.slideshare.net/heila1/building-a-digital-scholarship-centre-on-the-successes-of
  • 18. Publications (1)  Pienaar, H., Van der Walt, I., Kruger, S. 2019. Building a Digital Scholarship Centre on the successes of a Library Makerspace. Ariadne, Issue 78, January 2019. http://www.Ariadne.ac.uk/issue/78/Pienaar-et-all//  Matlatse, R., Pienaar, H., Van Deventer, M. 2017. Mobilising a Nation: RDM Training and Education in South Africa. International Journal of Digital Curation. 2017. Vol.12, Iss. 1, pp. 299-310. http://www.ijdc.net/article/view/579 ; https://doi.org/10.2218/ijdc.v12i2.579  Van Deventer, M., Pienaar, H. 2015. Research Data Management in a Developing Country: A Personal Journey. International Journal of Digital Curation. 2015, Vol. 10, No. 2, pp. 33-47. http://www.ijdc.net/index.php/ijdc/article/view/380 ; doi:10.2218/ijdc.v10i2.380  Penzhorn, C., Pienaar, H. 2009.The use of social networking tools for innovative service delivery at the University of Pretoria Library. Innovation: journal of appropriate librarianship and information work in Southern Africa. 38, June 2009: 66-77. http://www.innovation.ukzn.ac.za/innovationbase.htm ; https://repository.up.ac.za/upspace/handle/2263/14331  Van Deventer, M., Pienaar, H. 2009. Report on the 2nd African Digital Scholarship and Curation Conference. D-Lib Magazine, 15 (7/8), July / August 2009. http://www.dlib.org/dlib/july09/vandeventer/07vandeventer.html  Pienaar, H., Van Deventer, M. 2009. To VRE or not to VRE? Do South African malaria researchers need a virtual research environment? Ariadne, 59, April 2009. http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/ Also available on Reseachgate.  Pienaar, H., Smith, I. 2008. Development of a library 2.0 service model for an African library. Library Hi Tech News, 25(5): 7-10. http://www.emeraldinsight.com/Insight/viewContainer.do;jsessionid=78A376CF81DB520E7A35DEC90D1DB  Van Deventer, M.J., Pienaar, H. 2008. South African repositories: bridging knowledge divides. Ariadne, 55, April 2008. http://www.ariadne.ac.uk/issue55/vandeventer-pienaar/; https://www.up.ac.za/dspace/handle/2263/8615  Pienaar, H. Librarians speak up: How is your library using 2.0 to reach users? 2007. Library Connect Newsletter, October 2007, 5 (4): 8. http://libraryconnect.elsevier.com/lcn/0504/lcn050407.html  Page-Shipp, RJ., Hammes, M., Pienaar, H., Reagon, F., Thomas, G., van Deventer, MJ., Veldsman, V. 2005. eResearch support services: responding to a challenge facing the South African research and information communities. SA Journal of Information Management, December 2005, 7(4) http://www.sajim.co.za/default.asp?to=peer4vol7nr4 ; https://www.up.ac.za/dspace/handle/2263/1806
  • 19. Publications (2)  Pienaar, H. 2003. Design and development of an academic portal. Libri, June 2003, 53(2): 118-129. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.430.3604&rep=rep1&type=pdf  Pienaar, H., Conradie, F. 2001. Design and development of a portal for academics at the University of Pretoria. Moussaion, 2001, 19(2), 86-89. http://reference.sabinet.co.za/sa_epublication_article/mousaion_v19_n2_a8  Pienaar, H., Penzhorn, C. 2000. Using the Balanced Scorecard to facilitate strategic management at an academic information service. Libri, September 2000, 50(3): 202-209. http://www.librijournal.org/pdf/2000-3pp202-209.pdf  Pienaar, H., et al. 1999. Organisational transformation at an academic information service. Library Management, 1999, 20(5): 266-272. http://www.emeraldinsight.com/Insight/ViewContentServlet;jsessionid=E7330D33FBBDCC3 0063D8794964E932D?Filename=Published/EmeraldFullTextArticle/Pdf/0150200502.pdf  Pienaar, H., Boshoff, A.B. 1996. Relationship between creativity and innovation in university libraries and the organizational climate. South African Journal of Library and Information Science, June 1996, 64(2):67-75. http://connection.ebscohost.com/c/articles/9609116480/relationship-between-creativity- innovation-university-libraries-organizational Also available on Researchgate.  Pienaar, H. 1996. 'n Raamwerk vir die meting van biblioteke en inligtingdienste. Mousaion, 1996, 14(1):105-120. https://getinfo.de/en/search/id/BLSE%3ARN008146433/  Pienaar, H. 1995. Kreatiewe en innoverende universiteitsbiblioteke. South African Journal of Library and Information Science, September 1995, 63(3):107-113.Also available on Researchgate.  Pienaar, H., Nieuwoudt, B.A., van der Walt, A.J. 1993. Akademiese werkstasie aan die Universiteit van Pretoria: bekendstelling van die konsep. South African Journal of Library and Information Science, December 1993, 61(4):149-154.  Boon, J.A., de Bruin, H., Pienaar, H. 1992. Nasionale inligtingstelsel vir lopende navorsing in Suid-Afrika. South African Journal of Library and Information Science, March 1992, 60(1):10-18.
  • 20. Publications (3)  Pienaar, H. 1991. Geïntegreerde persoonlik akademiese inligtingstelsel: 'n verkennende studie. South African Journal of Library and Information Science, March 1991, 59(1):109-128.  Pienaar, H. 1991. Inligtingkundigheid in 'n geïntegreerde akademiese inligtingstelsel. Mousaion, 3(9):109-128.  Boon, J.A., Pienaar, H. 1989. Some ideas on the microcomputer and the information/knowledge workstation. Microcomputers for Information Management, June 1989, 6(2):113-122
  • 21. Membership (previous)  NeDICC (Network of Digital Information and Curation Communities) https://www.youtube.com/watch?v=BwxP220eyCA One of the founder members with dr Martie van Deventer  SA Online User Group
  • 22. Academic activities  External examiner of Masters and Doctorate theses and dissertations from time to time  Lecturer: Carnegie M.IT for Librarians, Department of Information Science, University of Pretoria (http://web.up.ac.za/sitefiles/file/44/1066/Carnegie %20brochure%20low%20res_MIT.pdf)  Lecturer: Carnegie CPD for Librarians, Department of Information Science, University of Pretoria (http://web.up.ac.za/default.asp? ipkCategoryID=22719&subid=22719&ipklookid=7 )  Study leader of Masters and Doctorate theses and dissertations from time to time  Reviewer of academic articles
  • 23. Farewell Message: Dr Heila Pienaar retired from the Library Exco team at the end of December 2018. http://www.up.ac.za/department-of-library-services/news/post_2738905-farewell  To innovate, or not to innovate ...  I started work in the Department of Library Services, UP, on 1 June 1988. It was my third job and I already had more than 11 years’ experience in the profession. Although I held several different job titles in my more than 30 years in the Library, the content did not change much. It was always about strategic innovation.  Innovative projects  UP projects  The UP Portal was initially meant to be an academic portal supporting the research workflow. (Un)fortunately the then Director of UP IT saw the potential of the portal for giving access to administrative functions. The research portal could have been one of the first Virtual Research Environments (VRE’s) internationally, but it was not to be.  The Library took leadership on campus with the development of a competency- based performance management system. I was the secretary for the UP-task team that developed the first performance management system. Over the years this system has changed quite a bit
  • 24.  Library projects  I am only going to list some of these projects: - Digitisation - Institutional repository (DSpace) - Open Access (APC’s) - Web design training for information specialists - Social Media - Overdrive - RDM - Makerspace  Collaboration with the CSIR Information Service  Dr Martie van Deventer and I started to collaborate on various projects after meeting as members of the Ford Foundation project on e- Research Services for South Africa. Our collaboration focussed on e- research, digital scholarship, RDM and open science/research. We organised several digital scholarship conferences in collaboration with the University of Botswana and did groundbreaking investigations into VRE’s and RDM. We are also the founding members of NeDICC CoP (Network of Digital Information and Curation Communities).
  • 25.  Academic activities  My main academic activity was my involvement with the Carnegie funded M.IT degree and CPD course for African librarians. In March 2019 there will be a UP-Carnegie conference for more of a hundred of the best students and I am co-responsible for the 2-day refresher workshop at the beginning of the conference. I am also study leader and external examiner for Master and Doctoral studies from time to time. I also review academic articles for professional journals. As part of my innovation role I presented many papers and wrote a few articles.
  • 26.  Strategic management  My responsibility for the Library’s strategic management was perhaps my most important (and often most invisible) contribution to the Library’s well-being. I started to play this role almost from the beginning. The e-Strategy was perhaps the most influential at the time. I see the strong focus on the client as the most important long-term change because of the strong emphasis placed on the client by Library strategies. Many consultants came and went, but in the end, somebody had to make sense of their advice for the Library. I remember one consultant’s focus on teamwork, another one pushed the Balanced Scorecard and most recently we were introduced to the Blue Ocean philosophy. I co-ordinated the focus areas leaders’ implementation plans that must move the Library to a Blue Ocean position.  In conclusion  I want to emphasise that no woman is an island. I could not have done what I did without the collaboration of other people, both inside and outside the Library. I sincerely wish you the best for the future and that there always will be high tolerance and support for innovation and innovative people.  Dr Heila Pienaar