Doreen Wisniewski has over 25 years of experience in business analysis, systems analysis, and project management across multiple industries. She has a proven track record of identifying issues, proposing solutions, and optimizing operations. Her skills include requirements gathering, vendor relations, continuous improvement, testing, troubleshooting, and change management. Currently she works as a cashier and stocker but has held roles implementing and supporting various systems at hospitals.

1. Doreen Wisniewski, MBA
6374 Black Bass Bay Rd. │ Presque Isle, MI 49777 │ 989.928.5595 │ doreenwisniewski@yahoo.com
Executive Summary
Highly analytical, detail-oriented systems and business analyst with over 25 years of experience across multiple
industries. Proven ability to gather/analyze data to identify organizational issues, propose effective solutions, and optimize
day-to-day operations. Continuously evaluate internal business processes and operational applications to proactively
resolve end-user issues. Cultivate strong, lasting relationships with key vendors and stakeholders crucial for sustained
business success. Natural leader with outstanding project management, resource allocation, and cost reduction skills.
Demonstrated Strengths
 Business Intelligence
 Vendor & Customer Relations
 Project Management
 Requirements Gathering
 Continuous Improvement
 Systems Implementation
 24/7 On-Call Support  Change Management  Testing & Troubleshooting
 Documentation Development  Conversions & Upgrades  HRIS Management
Professional Experience
Save a Lot, Rogers City, MI Feb 2016 – Present
Cashier / Stocker
University of Toledo Hospital, Toledo, OH Aug 2011 – Sep 2015
Enterprise Healthcare Analyst
 Key member of the security team focused on ensuring user access complied with hospital and HIPAA requirements.
 Collaborated with the technical team to streamline operations between various systems and applications.
 Spearheaded the successful system design, setup, configuration, and installation for an EPW project.
 Ensured optimal ER functionality of dual authentication by working closely with the Imprivata project team.
 Configured, tested, upgraded, and performed ongoing system maintenance for the API timekeeping system.
 Primary analyst and first responsible for McKesson HEC software and hardware for the Emergency Department
 Created user accounts and passwords to ensure all employees had access to the appropriate applications.
 Provided end-user support for the systems McKesson (, HEC, HOM, HED, HMR), EPW, API, and Intellidesk.
 Communicated with the vendor to resolve off-hours help desk issues for the ER involving application problems.
Oct 2009 to Jul 2011: Pursued SQL continuing education while providing for an ailing family member
Compuware, Detroit, MI Sep 2008 – Oct 2009
Systems Analyst
 Managed all phases of the project lifecycle from database configuration, testing, and implementation to ongoing
system maintenance for Siemens Invision, Siemens Pharmacy, API, Cbord, 3M, and Quadramed.
 Played a key role in the creation of Siemens Invision screens, TCLs, profiles, and important documentation.
 Instrumental in the development and implementation of various user procedures, guidelines, and documentation.
 In-depth knowledge of HR, Payroll, Finance, Facilities, and other department-specific applications.
PHNS, Flint, MI Aug 2007 – Sep 2008
Clinical Systems Analyst
 Led the implementation and testing of the conversion from ANSOS to McKesson surgical/scheduling systems.
 Supported both the HSM and PHS systems by developing Crystal Reports business intelligence software.
 Played a key role in the creation of Siemens Invision screens, TCLs, profiles, order sets, and documentation.
 Provided end-user support for the systems Siemens, Invision, McKesson, Cbord, and Obix systems.
Gratiot Medical Center, Alma, MI Mar 2001 – Aug 2007
Systems Analyst
 Increased workload to involve several different disciplines, including AS/400 iSeries Administrator, BlueWare EMR
Administrator, and Siemens MedSeries4 Administrator (HR, Payroll, GL, and Materials Management).
 Project Lead for the Kofax scanner installation project for the patient registration department.

2. Doreen Wisniewski, MBA – Page 2
989.928.5595 │ doreenwisniewski@yahoo.com
Professional Experience
 Served in a key leadership role during the successful Kronos conversion from DOS to an AS/400 iSeries application.
o Coordinated and managed three upgrades; directly accountable for detailed design and analysis, database
configuration, implementation, testing, system, and time clock maintenance.
 Facilitated all upgrades, hot fixes, testing, and implementation for Siemens Invision.
 Partnered with the Pharmacy Manager on the Omnicell Medication Cart installation
 Created Siemens Invision (inpatient/patient registration) screens, TCLs, profiles, order sets, and documentation.
 Redesigned user access for all clinical staff to ensure each employee have the appropriate resources to perform their
job; prior to joining, all users only had general access that provided a limited amount of information to each person.
 Key contributor on four Siemens Pharmacy upgrades including installations, hot fixes, testing, training, server
maintenance, and hardware.
 Streamlined prescription processing by working with vendor to resolve application problems for pharmacy personnel.
 Conceptualized and redesigned Siemens inpatient screens/security to ensure accessibility only by authorized staff.
o Established clear audit trail to identify which staff members had accessed specific patient records.
Additional Experience
Business Analyst – Jervis B. Webb Oct 1997 – Mar 2001
Application Programmer – Chem Trend Oct 1996 – Oct 1997
Application Programmer – Strategic Alternative Nov 1994 – Oct 1996
Programmer Analyst II – Medical Value Plan Jun 1992 – Sep 1994
Programmer Analyst I – Medical Value Plan May 1991 – Jun 1992
Programmer – CSC Healthcare Systems Oct 1988 – Mar 1991
Education
Master of Science in Information Technology
University of Phoenix, Phoenix, AZ
Bachelor of Science in Computer Science
University of Michigan, Flint, MI
Associate of Applied Science in Data Processing
Mott Community College, Flint, MI
Professional Development
Crystal Report X – New Horizons Learning Center, Livonia, MI
C/UNIX Training – Marygrove College, Southfield, MI
SQL – Online Course
System Administration, Basic Configuration & Basic Operation – Kronos
Technical Skills
AS/400 iSeries • HP9000 • RS6000 • Sequoia • Honeywell • Crystal Report X • SQL Database
Kronos • API • Intellidesk • Siemens MedSeries4 (HR, Payroll, GL, and Materials Management)
Siemens Report Writer/Express Query • Blueware EMR System • CSC Healthcare System
Siemens Pharmacy • OBIX • Ansos Scheduler • Cbord • Quadramed • Siemens Invision • 3M
McKesson (EPW, HSM, PHS, HEC, HOM, HMR and HED) • Remedy • Microsoft Word, Excel, PowerPoint