Manuel D. Ponce Jr. is seeking a position as an Information Technology Associate with over 15 years of experience in systems administration and IT support roles. He has extensive experience providing systems administration for healthcare applications such as PACS and cardiology systems. Currently he is a Senior PACS Administrator at the University of Miami where he manages radiology workflows and ensures system availability. Previously he has held roles as a Systems Administrator at Dell Services/NTT Data and Miami Beach Community Health Centers where he deployed servers, provided disaster recovery, and managed networks.

1. 251 Madeira Ave Apt 1
Coral Gables, FL 33134
(786) 803-7982
Mdp164@miami.edu
Manuel D.Ponce Jr.
Objective
To secure a position as Information Technology Associate.
Experience Apr 2018 – Present University of Miami []_[] Miami, FL
Sr. PACS Administrator
 Provide systems administration for Philips Intellispace PACS,
PowerScribe360, TeraRecon, Hologic, among other enterprise imaging
applications.
 Configure radiologist, technologist and clinical staff workflows and
downtime procedures using automation and security best practices.
 Successful deployment of Nuance PowerScribe 360. Assisted the Client
infrastructure team with testing and automation.
 Provide extensive application and workflow testing to improve and ensure
proper enterprise imaging operations.
 Support integrated workflows with Epic Radiant/ PowerScribe/ iSite
PACS
 Work with other UHealth teams on ensure systems availability and security.
 Use expert troubleshooting methodology to determine performance and
usability issues.
Aug 2016- Apr 2018 Dell Services Inc. / NTT Data Inc. Miami, FL
Systems Administrator Advisor
 Provide site reliability to our customer’s infrastructure ( Tenet Healthcare –
North Shore Medical Centers)
 As part of the healthcare infrastructure team, provide management of
compute, storage and network systems
 Deployment and automation of Windows and Linux servers in clustered
VMware environment
 Provide systems automation by the use of scripting and Group Policy
deployment. (Windows PowerShell and VMware PowerCLI)
 Patch management deployment and verification
 Vulnerability Scanning and Remediation with reporting ( Nexpose )
 Deployment of healthcare systems spanning through multiple disciplines.
 Work directly with hospital directors and managers, in order to deploy
healthcare products such as imaging systems (PACS), cardiology, lab, and
more.
 Reporting and analytics with web based tools
 Provide mobile device management using VMware AirWatch
 Provide management for enterprise wireless system
 Generate and maintain proper systems documentation
 Provide asset life cycle management
 Provided mentoring for junior staff

2. May 2011-May 2016 Miami Beach Community Health Centers Miami, FL
Systems Administrator
 Complete administration of all company owned servers, including
deployment, maintenance and troubleshooting. Mixed environment with
MS Server 2012 R2 and Centos Linux.
 Deployment and automation of company Windows 7 Clients
 Responsible for systems backups and disaster recovery. Combination of
Veeam for Virtual Machines and Symmantec Backup Exec for
legacy/hardware systems
 Build production servers for various projects as needed, while meeting the
company standard. Mainly VMWare templates with provisioning scripts.
 Deployment of Web Applications in conjunction with Web Developer.
Mixed environment IIS/.Net/PHP/MYSQL
 Responsible for server virtualization using industry standard solutions from
VMware.
 Responsible for administration of Cisco network equipment including
switches, WLC/WAP, and ASA firewall/VPN.
 Provide systems automation by the use of scripting and Group Policy
deployment. (Mainly PowerShell and PowerCLI)
 Team building and mentoring for junior tech support staff
 Lead security audits quarterly using industry scanners including but not
limited to Tenable Nessus, NMAP, sqlmap, wpscan, aircrack-ng, among
others.
2008-2009 American Therapeutic Corp Miami, FL
Assistant Systems Administrator (Internship)
Information technology management for organization's main and satellite
offices.
 Security Procedures
 Network Management
 Hardware and Software Troubleshooting
 Disaster Recovery Planning
 Training and Technical Support
2007-2008 FilePro Inc. Miami, FL
Sales and IT Helpdesk
Responsible for sales, and customer service.
Provided support for record storage system
2001-2007 Santa Lucia Optical Miami, FL
Sales Representative
Responsible for sales, and customer service. Customer Database.

3. Education 2004 – Florida International University Miami, FL
Completed Associate's Degree in Computer Engineering.
Started to pursue a Bachelor’s Degree in Information
Technology. Minor degree in Business Administration.
Relevant Courses:
 Information Retrieval (DBMS)
 Systems Administration
 Applied Networking
 Information Systems Automation
 Advanced Programming Courses
Technology Summary Certifications: CompTIA A+ 2009
Systems: Windows XP/Vista/Seven/Server 2k3/2k8/2k12, Mac OS X,
Linux (Red Hat, Centos, Debian, Ubuntu), Cisco, VMware, Citrix
Databases: MS SQL Server 2k5/2k8, MySQL