An experienced IT professional with over 18 years of experience in areas such as IT management, database administration, project management, security, and ETL development. Skilled in technologies like Oracle, SQL Server, .NET, and Informatica. Provides leadership and delivers results for projects involving the design, development and maintenance of database solutions and information systems. Holds an MS in Information Technology Management and ITIL certification.

1. A N N E T T E L . C A R P E R
777 S Washington St., Sheffield, IL 61361
(309) 269-7372
annette.carper@yahoo.com
QUALIFICATIONS PROFILE
Dynamic, performance-focused, and results-driven professional, offering comprehensive experience in IT Management,
Project Management, IT Security, Database Administration, System Analysis, IT Architecture, Database Design and Analysis,
Data Warehousing and Analytics, ETL and Applications Development, and Data Migration. Proactive and highly effective
leader and consultant; equipped with keen attention to detail and well-defined communication, analytical, problem-solving, and
management experience. Commended for consistent project delivery and process improvement achievements.
CORE COMPETENCIES
IT Management
Database Administration
System/Data Analysis
Database Design/Analysis
IT Architecture
IT Data Warehousing/Analytics
ETL Development
Project Management
IT Security
Quality Assurance
Continuous Process Improvements
Change Management
Strategic Planning and Analysis
Data Migration
Organizational Leadership and Team Building
Design, Development, Deployment and Maintenance of Information Systems
PROFESSIONAL EXPERIENCE
Sedona Technologies Government Services, Moline, IL 3/1999 – 11/2017
Bowhead Professional Solutions LLC, Alexandria, VA 11/2017 – present
.Net Developer
 Develop functional web based applications in Microsoft Visual Studio using ASP.Net, C#, Visual Basic and SQL
Server, employing object oriented programming concepts.
 Provide technical expertise and input for planning, analysis, and design phases and leads development planning and all
development activities conducted during iterative cycle(s) of build/code, test, review, and refine.
 Hands on experience in debugging an application using the tools provided by Visual Studio.
 Documents and demonstrates solutions using, flowcharts, layouts, diagrams, charts, code comments, and clear code as
well as recommends and uses a Master Development library to enhance development efficiencies.
 Create primary database storage structures, tables, views, and indexes.
 Modify the database structure to meet business requirements.
 Enroll users and maintain system security.
 Control and monitor user access to the database.
 Monitor and optimize the performance of the database.
United Health Care, Moline, IL 1/1999 – 5/2016
IT Management
 Manage, train and provide leadership to assigned technical staff, continuously striving to enhance services provided to
clients and internal customers.
 Manage the day-to-day activities of assigned staff in providing efficient, secure and properly maintained programs and
/or systems which meet end user needs, ensuring adherence to departmental policies, procedures, and developmental
methodologies.
 Proactively oversee the activities involved in quality resolution of technical issues following them through resolution.
 Provide leadership and direction on all assigned technical projects or project tasks, ensuring follow through from
beginning to end.

2.  Develop and maintain a collaborative relationship between team members, business partners, outside staffing sources
and suppliers to achieve defined deliverables.
 Extensive experience migrating and consolidating large heterogeneous data centers using multiple technologies.
 Extensive experience with multiple migration tools.
Project Management
 Lead the review and formation of processes to create and manage physical data models for applications, data
warehouse, and data marts.
 Lead the planning and implementation of IT projects.
 Facilitate the definition of project scope, goals and deliverables.
 Define project tasks and resource requirements.
 Develop full scale project plans.
 Assemble and coordinate project staff.
 Manage project budget.
 Manage project resource allocation.
 Plan and schedule project timelines.
 Track project deliverables using appropriate tools.
 Provide direction and support to project team.
 Quality assurance.
 Constantly monitor and report on progress of the project to all stakeholders.
 Present reports defining project progress, problems and solutions.
 Implement and manage project changes and interventions to achieve project outputs.
 Project evaluations and assessment of result.
Oracle DBA
 Install and upgrade the Oracle server and application tools.
 Allocate system storage and plan future storage requirements for the database system.
 Create primary database storage structures.
 Create primary tables, views, and indexes.
 Modify database structure.
 Enroll users and maintain system security.
 Ensure compliance with Oracle license agreement.
 Control and monitor user access to the database.
 Monitor and optimize the performance of the database.
 Plan and maintain backup and recovery operations.
 Maintain archive logs and data.
 Backup and restore the database.
 Contact Oracle Corporation for technical support as needed.
Oracle Applications DBA
 Lead the review and formation of processes to create and manage physical data models for applications, data
warehouse, and data marts.
 Create and manage logical data models for an enterprise and/or project level where projects are of medium to high
complexity and moderate to high in risk.
 Document and map interaction between business processes, information, and data to ensure that business has data
integration for projects which are of medium to high complexity and moderate to high in risk.
 Perform gap analysis (including problem resolution and change management) and evaluation between information
requirements and the quality of design of database and database administration environment of vendor purchased
and/or outsource solutions, actively working to share knowledge.

3.  Manage physical design and integration of databases to support information requirements where projects are of
medium to high complexity and moderate to high in risk.
 Develop, implement, and support methodologies, standards, and tools for data management including metadata
management, data mining, data modeling, data cleansing, transformation and matching, data stewardship, data quality,
data integration, data security, and data marts.
 Provide input to design of application systems and interfaces to ensure data access, integration, integrity, and security
for projects which are of medium to high complexity and moderate to high in risk.
 Lead the effort of performing database/application performance tuning, data transformation and mapping, backup,
and recovery of application databases including design and development of disaster recovery procedures which ensure
enterprise data consistency.
IT Security Analyst
 Provide support to IT and business teams to ensure appropriate integration of security controls across people, process
and technology.
 Security expert in establishing security controls in applications, and databases to ensure systems compliance with
security policies, standards, industry regulations, and security best practices.
 Integrate security consulting services and risk management practices into the project development lifecycle.
 Define requirements and implementation approaches for security projects to meet security objectives.
 Define logs and use cases for all critical assets and ensure integration of logs.
 Ensure monitoring functions are in place to ensure protective and detective technologies are effectively managed and
measured to ensure the efficacy of the controls.
 Partner with IT risk management to define and document impacting security risks and drive remediation and/or
acceptance of risk.
ETL Developer
 Create project plan to manage workload, scope and deliverables.
 Manage team of 2 offshore and 3 onsite developers in the specification, design and coding of the Source to ODS ETL
jobs for 6 subject areas.
 Write specifications for ETL jobs to extract data from the source, create transaction set with common schema & load
into the ODS (Operational Data Store). Source data was a mix of Oracle database, Sybase database, MS SQL database
and flat files.
 Complete ETL Design, coding & implementation working with onshore and offshore teams and in some cases alone.
 Manage defects and coordinate work teams to resolve defects in timely fashion.
 Manage the releases tracking all jobs and external components required for each release.
 Mentor the Developer staff on performance improvement and developing reusable code.
 Manage source control tools.
TECHNICAL PROFICIENCIES
Oracle, Sybase, SQL Server, DB2, Teradata, MySql, Access, Microsoft Sharepoint, SAP Business Objects, Visual Studio,
ERWin, MDM and canonical modeling, UNIX, LINUX, Perl, SQL, PL/SQL, C++, ASP.Net, Java, VBScript, HTML, CSS,
JavaScript, COBOL, Informatica, DataStage, Subversion, Star Team, SourceSafe and Team Foundations.
EDUCATION
Master of Science, Information Technology Management, St. Ambrose University, Davenport, IA
Bachelor of Business, Information Technology Management, Western Illinois University, Moline, IL
PROFESSIONAL CERTIFICATIONS
ITIL Foundation Certification Dec. 2014