The document provides a summary of a candidate's professional experience and qualifications. It includes over 8 years of experience in business analysis and pre-sales consulting roles across multiple companies. The candidate has expertise in domains such as healthcare, insurance, and banking, and technical skills including SAS, SPSS, UML, SQL, and various programming languages and databases. Major projects involved clinical content development, system integration, and application enhancement. Responsibilities included requirements gathering, documentation, testing, and ensuring delivery quality.

1. 1
xxxxxxxxxxxx
+91-xxxxxx xxxxxxxxxxxxx@gmail.com
OBJECTIVE:
Looking for Professional growth of Organization as well as personal, utilize my skills
and abilities to maximum in the IT Industry while being resourceful, innovative and
flexible.
SUMMARY:
➢ Around 8 years of IT experience as a Lead Business Analyst as well as Pre-Sales
Consultant in development, testing, maintenance, enhancement and implementation
projects in various sectors of business.
➢ Worked as Onsite-Coordinator at client locations (Nordic Region) around a year.
➢ Worked on Business Intelligence, Data Modeling, Data/Predictive Analytics, Consulting,
Solution Design, Optimizing Healthcare Business Process models.
➢ Having Agile experience in eliciting, analyzing and documenting complex business
requirements and possesses strong leadership skills to work in a global team
environment
➢ Design and implement reporting solutions enabling stakeholders to manage the
business and make effective decisions.
➢ Having statistical modeling experience and possess deep understanding of advanced
statistical modeling concepts.
➢ Support cross-functional teams on the day-to-day execution of projects and initiatives
➢ Working as a liaison between business teams and the delivery teams to provide bi-
directional feedback
➢ Recommend business actions based on analytical findings, define new metrics,
techniques, and strategies to improve seller performance
➢ Develop and deploy predictive models to answer key business questions
➢ Worked closely with project stakeholders, SMEs, and staff to understand the
requirements and specifications for new applications along with re-engineering the
existing applications.
➢ Excellent writing skills in preparing business requirements documents (BRDs),
Functional requirements specifications (FRS), system design specification (SDS),
functional specifications, and defining project plans.
➢ Leverage advanced business knowledge, analytical, interpersonal, facilitation and
consensus-building skills with various stakeholders to understand the business and
user needs, and collaborate with product & delivery team members to define and
manage scope, user stories, objectives, and requirements
➢ Performing Gap analysis, SWOT analysis, Risk analysis, and Cost/Benefit analysis.
➢ Responsible for JAD facilitation. Gather, synthesize and prioritize requirements using
interviews, document analysis, requirements workshops, site visits, and surveys.
➢ Modeling the system using UML, MS-Visio & Use Case Diagrams.
➢ Good understanding of Mainframe Application programming along with strong
knowledge of different databases (DB2, IMS, IDMS), writing SQL queries.
➢ Conducting User Acceptance Testing (UAT) and verifying performance, reliability and
fault tolerance issues. Also familiar with testing tools to design and develop test plans
and test scripts.
➢ Creative and innovative thinker, with excellent communication skills bringing energy,
enthusiasm and leadership to problem resolution.
➢ Ensure quality assurance testers understand the specs and appropriate checkpoints
are established for quality assurance, debugging and defect tracking.
➢ Conduct impact assessment on applications when new functions/features are proposed
or designed.
➢ Knowledge of structured analysis methods, People management and leadership skills,
proven experience as a business analyst working in a technical environment.
➢ Ability to work independently, highly flexible in accomplishing tasks and work without
constant supervision.

2. 2
EMPLOYMENT DETAILS:
1. Since May 2013 till now as
Designation : Lead Business Analyst.
Company Name : ZeOmega Inc.
ZeOmega, founded in 2001, provides a powerful population health management
platform for payers, providers and value-based care organizations. Their high-value,
strategic solution is designed to integrate workflow, analytics, content and
communication capabilities. ZeOmega delivers solutions to facilitate collaboration
among stakeholders—which in turn enables clients to implement disparate health
care management strategies for overall improvement in quality of care, provider
performance, individual patient and member satisfaction, and cost savings.
ZeOmega is the right technology partner for health plans, disease management
organizations, patient-centered medical homes, medical management organizations,
third-party administrators, and other organizations providing medical and care
management services.
2. Since December 2011 till Jan 2013 as
Designation : Team Lead.
Company Name : Infosys Limited.
Infosys Limited formally Infosys Technologies (BSE: 500209, NSE: INFY, NASDAQ:
INFY) is an Indian global technology services company headquartered in Bangalore,
India. Infosys is ranked #27 in the list of top companies of India in Fortune India 500
list in 2011. It has offices in 29 countries and development centers in India, US,
China, Australia, UK, Canada, Japan and many other countries. Infosys provides
business consulting, technology, engineering and outsourcing services to help clients
in over 30 countries.
3. Since August 2007 till December 2011.
Designation : Senior Software Engineer.
Company Name : Computer Sciences Corporation (India) Pvt. Ltd.
CSC (A SEI-CMMi Level 5, ISO/IEC 27001:2005 and ISO 20000 ) is a leading global
Information technology (IT) services company with an established 48-year track
record of consistently delivering business results to customers across the world. CSC
Operates in more than 100 countries. It provides software solutions to enables
businesses to leverage leading edge technology to gain sustainable competitive
advantages in today's marketplace. Its clients come from all over the world - USA,
UK, China, Japan, New Zealand, Australia, Europe etc.
EDUCATIONAL QUALIFICATION:
➢ Xxxxxxxxxxxxx

3. 3
DOMAIN EXPERIENCE:
Sr. # Domain
Experience
(Months)
1 US Healthcare 30
2 Insurance (General & Health) 24
3 Banking (Debit & Credit Card Operations) 36
TECHNICAL SKILLS:
Particulars Details
Experience
(Months)
Modeling/Analytics Tools SAS, SPSS 18
Packages
MEDai, MTM, Provider Dashboard, Predictive
Analytics, HCC, UML, MS-Visio,
12
Product JIVA, COGEN, HOGAN 48
Requirement Management
Tool/Utilities
Jira, Requisite Pro, Infosys-Workbench, MS
Office Suite, Project, FrontPage
12
Methodologies SDLC, RUP, SWOT, Cost/Benefit 48
Programming Language
➢ COBOL
➢ CICS
➢ JCL
➢ VSAM
➢ XML
➢ EASYTRIEVE
36
24
60
06
13
12
Database
➢ SQL
➢ DB2
➢ IMS
48
36
12
Operating System Z/OS 390, Windows All versions 42
GUI NA
NA
Tools
➢ Prog-Styr
➢ Endeavor
➢ File-Aid
➢ File-Man
➢ Librarian
➢ ISPF
➢ Expeditor
➢ Debugger
➢ Intra-Test
➢ HP Quality Centre
13
55
24
12
13
57
19
13
13
12
Application Server CICS TS 3.2 WS, HTML,MQ-Series
12
Design methodology
XML Schemas for CICS Web Interface using
CICS Pipelines & Containers. Eclipse
12

4. 4
PROFESSIONAL PROFILE (For ZeOmega Inc.):
Project Name Clinical Content Analytics (Jiva Product base) Start Date May-2013
Clients BCBS, CHP, InnovAge, HPHC, Montefiore, GHC e.t.c…. End Date Till Date
Project Location ZeOmega Inc.
Team Size handled (If
applicable)
03
Project Description:
Content developed by a clinical content team which completes the systematic review of medical literature,
data mining research and Clinical analytics/modeling methodologies. Protocols and clinical content are
reviewed throughout the year for any required updates or amendments and at least annually (Q-1) based
on current national evidence-based guidelines.
Clinical Content encompasses condition identification rules, assessments, care plans, automated actions,
and gaps in care rules. It is evidence and research-based according to nationally recognized resource
guidelines. Assessments and workflows follow nationally recognized CMSA/CMAG standards for
documentation excellence, and NCQA/HEDIS and URAC requirements for population management.
Jiva’s Assessment Configuration Engine (ACE) is the tool kit that provides clients with the ability to expand
upon and modify the content foundation. Jiva’s Sentinel Rules Engine (SRE) affords clients the ability to
create and/or manipulate business logic that influences internal workflow processes.
Role / Responsibilities
As a Lead Business Analyst/Pre-Sales consultant involved in all phases of
Implementation and development:
• Conducted Gap analysis to understand new business model and
additional functionalities to be incorporated into the new
application.
• Accountable to own and maintain the functionalities for assigned
packages/clinical protocols.
• Worked with clinicians, data scientists, implementation analysts,
database analysts, development analysts and development leads to
document all changes necessary to meet the requirements of the
product/project request.
• Develop and deliver product artifacts (Product Catalogs, BCD’s,
BRDs and PRDs).
• Carry out thorough market research, competitor’s research, policy
impacts and tech feasibility.
• Responsible for analyzing, developing and configuring clinical
development.
• Identified ways to assist product management in product planning
through requirements development and analysis. Propose new
product features and updates.
Ensure Quality by test case reviews, unit test reviews and
exploratory testing.
• Identifying and defining User roles participating in Business
Processes/Applications. Establish relationships with the current
organizational structure within customer organization.
• Being a part of sessions with delivery team to identify & help define
technical solution, design, all system integration points.
• Conducting impact analysis on current applications and processes
with respect to new requirements to foster reusability.
• Conducting demos, training to internal and external users,
Trainers, SMEs, UAT teams.
• Raising defects from Testing and provide direction to delivery
teams on scope management & priorities.
Contribution:
Lead Business Analyst/Pre-Sales consultant

5. 5
PROFESSIONAL PROFILE (For Infosys Limited.):
Project # 1.
Project Name Aetna- Interfacing Integration
Start
Date
Jan-2011
Client Aetna Insurance, USA End Date Till Date
Project Location Infosys-Offshore
Team Size handled (If
applicable)
03
Project Description:
The project was to build an online insurance handling application that would facilitate the users find the
right insurance for their individual needs. The application required the user to login with a valid user id
and password to authenticate the person. After authentication, they can learn about insurance, get a
quote, retrieve a quote or buy an online insurance policy. Apart from this existing customers can login
with their online credentials and insert/update/delete into their policy. They can also file a claim or pay
their monthly payments online.
Basic Objective of the project is to integrate backend mainframe system into GUI framework in a cost
Effective manner with a fast track development schedule. Mainframe online screens will no longer be
used by users to enter any data. AIC will publish all data to ESB which will publish it to MQ delimited
format where each record type starts with a tag and each attribute within the record as well as 2 records
are separated by pipe (|).This file will be pushed to MF MQ for AIC to subscribe to it.AIC will read the MQ
file and extract those attributes and insert/update/delete into AIC database.
Role / Responsibilities
As a Business Analyst/Team Lead involved in all phases of enhancement
and Development life cycle:
➢ Thoroughly studied the inherent systems to have a clear
understanding of the business processes and associated system
workflow.
➢ Conducted Gap analysis to understand new business model and
additional functionalities to be incorporated into the new
application.
➢ Conducted JAD sessions for better understanding and refining of
requirements in coordination with multiple teams.
➢ Clarified and prioritized requirements by conducting brainstorming
sessions with the stakeholders and SMEs.
➢ Documented various documents including the Business
Requirements Document and the Use Case Specification
Documents.
➢ Identified all use case components including basic, alternate and
exception flows.
➢ Participated in various architectural development sessions to
provide technical teams with a better understanding of the
requirements.
➢ Analyzed Requirements and created Use Cases, Use Case
Diagrams, Activity Diagrams using MS Visio.
➢ Gathering business requirements and converting them into
functional requirement specifications and user requirement
specifications, Used Rational Requisite Pro for Requirement
Document preparation.
➢ Prepared Business Process Models, which included modeling of all
activities of the business from conceptual to procedural level.
➢ Participated in Change control meetings recommending
appropriate action after analysis of changing requirements.
Contribution: Business Analyst/Team Lead

6. 6
PROFESSIONAL PROFILE (For CSC India Pvt. Ltd.):
Project # 1.
Project Name S2010-CLAN/NFOS Start Date 01-Mar-09
Client CODAN Insurance , DK End Date 31-Dec11
Project Location CSC Denmark
Team Size handled (If
applicable)
NA
Project Description:
The CODAN Group's principal activity is the provision of life and non-life insurance, reinsurance, and
pensions insurance. Other operations include banking and financial services. Non-life insurance includes
motorcars, buildings, personal accident, fire, commercial and products liability, agricultural lines,
workmen's compensation, marine hull, transport and aviation activities.
Objective of the project is to integrate backend mainframe system into a SOA framework in a cost
Effective manner and with a fast track development schedule.
Role / Responsibilities
As a Business Analyst involved in various phases of development life
cycle:
➢ Conducted Gap analysis to understand new business model and
additional functionalities to be incorporated into the new
application.
➢ Thoroughly studied the inherent systems to have a clear
understanding of the business processes and associated system
workflow.
➢ Conducted JAD sessions for better understanding and refining of
requirements in coordination with multiple teams.
➢ Clarified and prioritized requirements by conducting brainstorming
sessions with the stakeholders and SMEs.
➢ Participated in various architectural development sessions to
provide technical teams with a better understanding of the
requirements.
➢ To reduce the analysis effort and duplication of elements creation
during XML Schema preparation by developer the entire database
was exposed as a data model to ensure every piece of data is
available for interface and each field was grouped to a logical
group as per business rules.
Testing phase:
➢ Use of ECLIPSE 3.5 (Freeware) to create test data and input XML
string to reduce the effort for test data preparation.
➢ Effective use of HP Quality center for defect tracking, evaluation
and delegation.
➢ Exposing the critical business logic to the Interface in a very
stringent delivery schedule.
➢ To find out a solution for reusing existing code to reduce
development effort.
➢ Use of new tools for web development which is new to offshore
development team.
➢ Smooth Release management in a multi vendor environment.
Contribution: Business Analyst/Senior Software Engineer.

7. 7
Project # 2.
Project Name US-Hogan-Base-M(CAMS II Group). Start Date Aug- 2007
Client
Master card, Visa, American Express, Barclays, SSB
Italy, Ned bank, SNB, KCCS, ANZ and major leading
Banks of the world.
End Date Jul-2008
Project Location CSC – Noida.
Team Size handled (If
applicable)
NA
Project Description:
Hogan-CAMS II (Card & Merchant System) is an integrated and flexible system that supports virtually
every form of card and electronic-oriented transaction requirement for issuers and merchant-acquirers.
With its customer-centric design, financial institutions get a highly effective tool set for leveraging product
and profit opportunities. It’s flexible and dynamic architecture gives issuers and acquirers the ability to
efficiently manage a variety of products, ranging from proprietary access cards to full-function branded
cards. Products can be modified quickly and easily to support a variety of pricing and processing options.
It streamlines the development of new products by using CSC’s robust Rules Engine to develop online,
real-time business rules definitions.
Role / Responsibilities
As a Team Member involved in various phases of enhancement and
maintenance life cycle:
• Problem Recreation, Impact Analysis
• Coding
• Test case Preparation, Testing
• Fixed the deficiencies reported by the client bank or those
discovered internally.
• Interaction with Client for Scope changes
• Ensuring high quality and defect free delivery
Contribution: Team Member(Software Engineer)
PERSONAL DETAILS :
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DECLARATION:-
I do hereby declare that the information furnished above is true to the best of my
knowledge and belief.
Place:
Date: xxxxxxxxxxxxxxxx