Lessons for the future of local government and the web. Presentation given to 200 local government leaders in Cardiff, October 2010.
For more information see:
http://www.solaceconference.org.uk/2010
lessons in Gov 2.0: building strategy from the inside outPatrick McCormick
In the seminar, Pat will share his experience and provide an overview of:
the application of social media to the business of government and engagement with citizens
developing a strategic approach to using social media as well as supporting a culture of collaboration.
Pat\'s presentation will draw on a range of practical Gov 2.0 examples in the Department of Justice such as Fire Ready mobile applications, Championship Moves, Cameras Cut Crashes, and the Sentencing Advisory Council.
Future Agenda Initial Perspectives Full TextFuture Agenda
The full text of all 16 initial expert perspectives used to kick off the future agenda programme. Covering the future of authenticity, choice, cities, currency, data, energy, food, health, identity, migration, money, transport, waster, water and work, these provide a great perspective which we invite you to build on via the futureagenda.org website
lessons in Gov 2.0: building strategy from the inside outPatrick McCormick
In the seminar, Pat will share his experience and provide an overview of:
the application of social media to the business of government and engagement with citizens
developing a strategic approach to using social media as well as supporting a culture of collaboration.
Pat\'s presentation will draw on a range of practical Gov 2.0 examples in the Department of Justice such as Fire Ready mobile applications, Championship Moves, Cameras Cut Crashes, and the Sentencing Advisory Council.
Future Agenda Initial Perspectives Full TextFuture Agenda
The full text of all 16 initial expert perspectives used to kick off the future agenda programme. Covering the future of authenticity, choice, cities, currency, data, energy, food, health, identity, migration, money, transport, waster, water and work, these provide a great perspective which we invite you to build on via the futureagenda.org website
I Was A Guest Lecturer at Yeditepe University MBA Program in TurkeyFahri Karakas
Dr. Gulzhanat Tayauova has invited me to her MBA class at Yeditepe University.
I presented on "Creativity, Imagination, and Innovation". It was an intense lecture, a bit long, but I ended up covering a lot of topics from blockchain to Metaverse.
You can find the slides of this presentation.
Enjoy!
A presentation that provides some insight into what is driving the current communications revolution. Such insight is important as it enables us to understand why business and marketing will never be the same again and why the term social media is a poor substitute to what is actually happening; a re-negotiation of the power relationships between; people, the media, organisations and even governments.
Alan Moore
SMLXL
Presentazione di Roberto Bigotti per "I giovedì dell'agenda digitale" di Bologna del 05/04/2012. http://iperbole2020.tumblr.com/post/19626226816/open-data-a-bologna-come-dove-perche
Social Capital and the Glocal-Virtual - #SCWF12Willi Schroll
Subtitle: How to foster Social Capital using glocal-virtual events. Practical experience with Living Bridges Planet. -
Willi Schroll, MA -
social foresight network i.G. -
WHERE: Social Capital World Forum 2012 -LIVING BRIDGES – Gothenburg, Sweden
WHEN: December 01, 2012
[version notice: I have been adding/modifying slide 2-6 after the presentation DEC-02 to add some context of my background as a foresight expert; slide 60 has been added to announce the "LB Tuesday" as a regular glocal-virtual hangout event]
STATUS: Creative Commons BY-NC-SA for easy sharing
Some Context for Thinking About
Technology and Sustainability. A version of my "Towards a Global Brain" talk with a focus on sustainability, given at the Verge conference on the convergence of buildings, transportation, energy, and information, on March 15, 2012.
The Fragmentation of Culture, Learning, Teaching and Technology: Implications...eraser Juan José Calderón
The Fragmentation of Culture, Learning, Teaching and Technology: Implications for the Artificial Intelligence in Education Research Agenda in 2010" de Gordon McCalla.
Abstract.
My goal in this paper is to try to characterize Artificial Intelligence in Education (AIEd) research a decade hence. By then, the increasing universality of information technology will have so overloaded people with information that they will find it necessary to drastically constrain their interactions in cyberspace. The result will be a major trend to localization, not globalization. This localization will have two main aspects, both resulting in a fragmented social environment. The first is that people will live in their own personal electronic villages, and will view cyberspace locally from there, accessing only that information and contacting only those other people that are consistent with their own perspectives and goals. The second is that cyberspace will be partitioned into a massive number of virtual communities each with a global geographic reach but a narrow conceptual focus. People in their villages will be members of only a few such communities. Knowledge will flow relatively slowly from community to community, impacting people only when it enters their village through the communities in which they participate. This will, of course, have major impact on the nature of learning and teaching, which, in turn, will affect the AIEd research agenda. The issues the field considers to be important, the kinds of technology that it builds, even the way research is carried out, may all be transformed.
The ideas explored in Connected Cities chart the emergence of a political and economic phenomenon-the city as the new connected republic of the 21st Century. Simon Willis, Global Head of eGovernment for the Internet Business Solutions Group at Cisco Systems, has collated essays that show how different cities, at the cutting edge of the process, are grappling with the various stages of connectivity.
Author: Mirko Presser
The Alexandra Institute
Contributors
Srdjan Krco (Dunavnet)
Tobias Kowatsch (University of St. Gallen)
Stefan Fischer (University of Luebeck)
Wolfgang Maas (Saarland University)
Sebastian Lange (Deloitte)
Francois Carrez (University of Surrey)
Bernard Hun (University of Surrey)
Richard Egan (Thales UK, Research and Technology)
Jan Höller (Ericsson AB)
Alessandro Bassi (Alessandro Bassi Consulting)
Stephan Haller (Vigience AG)
Martin Fiedler (Fraunhofer IML)
Luis Muñoz (University of Cantabria)
Louise Lønborg Rustrup (The Alexandra Institute)
João Fernandes (The Alexandra Institute)
Production Team:
Tine Kaag Raun (The Alexandra Institute)
Michael Skotting (Raaskot Visuel Kommunikation)
Mirko Presser (The Alexandra Institute)
Stig Andersen (Thingvalla Kommunikation)
Bente Kjølby Larsen (The Alexandra Institute)
Susanne Brøndberg (The Alexandra Institute)
Lene Holst Mortensen (The Alexandra Institute)
Interviews by Stig Andersen
The Internet of Things Comic Book is a publication of
the Internet of Things International Forum and is powered
by the Alexandra Institute and partially funded by
the
FP7 ICT ‘Internet of Things Initiative’ Coordination
Action,
contract number 257565
Comic Book scenes sponsored by Smart Aarhus
www.smartaarhus.dk
<a><img src="https://i.creativecommons.org/l/by-nc-sa/4.0/88x31.png" /></a><br />Quest'opera è distribuita con Licenza <a>Creative Commons Attribuzione - Non commerciale - Condividi allo stesso modo 4.0 Internazionale</a>.
Thinking in networks: what it means for policy makersAlberto Cottica
Networks are a general tool for modeling a great many things. I look at how to use them in policy making and how they will transform your way of thinking. My talk at Policy Making 2.0, June 2013
This is the original keynote file for my talk at the Smart Disclosure Summit in Washington DC on March 30, 2012. I will upload a PDF with notes separately.
Real Life. Live -- When Government Acts More Like the People It ServesNIC Inc | EGOV
A white paper that examines the evolving nature of eGovernment and how it continues to add value to states and citizens in different ways. The three focus areas of this white paper are using portals as platforms for delivering hyper-localized services, leveraging mobile services and social networking tools to make government available 24/7/365 across multiple channels, and the impact of technology on green government.
An assignment on Collaborative Consumption and the changes taking place in the World of Work. An innovative undertake on the new work context, complemented by the progressive profoundness of communication and international work division to complete information related jobs.
I Was A Guest Lecturer at Yeditepe University MBA Program in TurkeyFahri Karakas
Dr. Gulzhanat Tayauova has invited me to her MBA class at Yeditepe University.
I presented on "Creativity, Imagination, and Innovation". It was an intense lecture, a bit long, but I ended up covering a lot of topics from blockchain to Metaverse.
You can find the slides of this presentation.
Enjoy!
A presentation that provides some insight into what is driving the current communications revolution. Such insight is important as it enables us to understand why business and marketing will never be the same again and why the term social media is a poor substitute to what is actually happening; a re-negotiation of the power relationships between; people, the media, organisations and even governments.
Alan Moore
SMLXL
Presentazione di Roberto Bigotti per "I giovedì dell'agenda digitale" di Bologna del 05/04/2012. http://iperbole2020.tumblr.com/post/19626226816/open-data-a-bologna-come-dove-perche
Social Capital and the Glocal-Virtual - #SCWF12Willi Schroll
Subtitle: How to foster Social Capital using glocal-virtual events. Practical experience with Living Bridges Planet. -
Willi Schroll, MA -
social foresight network i.G. -
WHERE: Social Capital World Forum 2012 -LIVING BRIDGES – Gothenburg, Sweden
WHEN: December 01, 2012
[version notice: I have been adding/modifying slide 2-6 after the presentation DEC-02 to add some context of my background as a foresight expert; slide 60 has been added to announce the "LB Tuesday" as a regular glocal-virtual hangout event]
STATUS: Creative Commons BY-NC-SA for easy sharing
Some Context for Thinking About
Technology and Sustainability. A version of my "Towards a Global Brain" talk with a focus on sustainability, given at the Verge conference on the convergence of buildings, transportation, energy, and information, on March 15, 2012.
The Fragmentation of Culture, Learning, Teaching and Technology: Implications...eraser Juan José Calderón
The Fragmentation of Culture, Learning, Teaching and Technology: Implications for the Artificial Intelligence in Education Research Agenda in 2010" de Gordon McCalla.
Abstract.
My goal in this paper is to try to characterize Artificial Intelligence in Education (AIEd) research a decade hence. By then, the increasing universality of information technology will have so overloaded people with information that they will find it necessary to drastically constrain their interactions in cyberspace. The result will be a major trend to localization, not globalization. This localization will have two main aspects, both resulting in a fragmented social environment. The first is that people will live in their own personal electronic villages, and will view cyberspace locally from there, accessing only that information and contacting only those other people that are consistent with their own perspectives and goals. The second is that cyberspace will be partitioned into a massive number of virtual communities each with a global geographic reach but a narrow conceptual focus. People in their villages will be members of only a few such communities. Knowledge will flow relatively slowly from community to community, impacting people only when it enters their village through the communities in which they participate. This will, of course, have major impact on the nature of learning and teaching, which, in turn, will affect the AIEd research agenda. The issues the field considers to be important, the kinds of technology that it builds, even the way research is carried out, may all be transformed.
The ideas explored in Connected Cities chart the emergence of a political and economic phenomenon-the city as the new connected republic of the 21st Century. Simon Willis, Global Head of eGovernment for the Internet Business Solutions Group at Cisco Systems, has collated essays that show how different cities, at the cutting edge of the process, are grappling with the various stages of connectivity.
Author: Mirko Presser
The Alexandra Institute
Contributors
Srdjan Krco (Dunavnet)
Tobias Kowatsch (University of St. Gallen)
Stefan Fischer (University of Luebeck)
Wolfgang Maas (Saarland University)
Sebastian Lange (Deloitte)
Francois Carrez (University of Surrey)
Bernard Hun (University of Surrey)
Richard Egan (Thales UK, Research and Technology)
Jan Höller (Ericsson AB)
Alessandro Bassi (Alessandro Bassi Consulting)
Stephan Haller (Vigience AG)
Martin Fiedler (Fraunhofer IML)
Luis Muñoz (University of Cantabria)
Louise Lønborg Rustrup (The Alexandra Institute)
João Fernandes (The Alexandra Institute)
Production Team:
Tine Kaag Raun (The Alexandra Institute)
Michael Skotting (Raaskot Visuel Kommunikation)
Mirko Presser (The Alexandra Institute)
Stig Andersen (Thingvalla Kommunikation)
Bente Kjølby Larsen (The Alexandra Institute)
Susanne Brøndberg (The Alexandra Institute)
Lene Holst Mortensen (The Alexandra Institute)
Interviews by Stig Andersen
The Internet of Things Comic Book is a publication of
the Internet of Things International Forum and is powered
by the Alexandra Institute and partially funded by
the
FP7 ICT ‘Internet of Things Initiative’ Coordination
Action,
contract number 257565
Comic Book scenes sponsored by Smart Aarhus
www.smartaarhus.dk
<a><img src="https://i.creativecommons.org/l/by-nc-sa/4.0/88x31.png" /></a><br />Quest'opera è distribuita con Licenza <a>Creative Commons Attribuzione - Non commerciale - Condividi allo stesso modo 4.0 Internazionale</a>.
Thinking in networks: what it means for policy makersAlberto Cottica
Networks are a general tool for modeling a great many things. I look at how to use them in policy making and how they will transform your way of thinking. My talk at Policy Making 2.0, June 2013
This is the original keynote file for my talk at the Smart Disclosure Summit in Washington DC on March 30, 2012. I will upload a PDF with notes separately.
Real Life. Live -- When Government Acts More Like the People It ServesNIC Inc | EGOV
A white paper that examines the evolving nature of eGovernment and how it continues to add value to states and citizens in different ways. The three focus areas of this white paper are using portals as platforms for delivering hyper-localized services, leveraging mobile services and social networking tools to make government available 24/7/365 across multiple channels, and the impact of technology on green government.
An assignment on Collaborative Consumption and the changes taking place in the World of Work. An innovative undertake on the new work context, complemented by the progressive profoundness of communication and international work division to complete information related jobs.
Presentation delivered by Carrie Bishop of FutureGov at Local by Social: South West Edition. Delivered at Council House, Bristol City Council, on Friday 28th January 2011. For further information on Local by Social please visit http://localbysocial.net/
Like marketers, eGovernment agencies seek to
connect with their audiences online to serve
them better and build strong relationships.
From blogs to social networks to Twitter,
governments are testing social media channels to encourage participation. But will tactics that work for consumers succeed with citizens?
e-Democracy Conference 2011 presentation titled 'Open Government is here' by Jeff
Kaplan, Managing Director, Open ePolicy Solutions | Twitter: @jeffkaplan88
presented at FutureGov Hong Kong in March 2010 - an examination of opportunities for citizen engagement and Gov 2.0 and review of examples from the Department of Justice and Victorian Government
In order for the internet to play a greater role as an instrument for social and personal empowerment, we need to understand what the everyday life of an individual belonging to a minority or marginalized community encompasses. Such an approach calls for closer examination of the practices, system of relations and context of particular minority and marginalized users in order to figure out what is meaningful to them and how they use (or do not use) different forms of the internet for meeting their objectives. There is a need to acknowledge the multiple conceptualizations and forms of internet use as disadvantaged users apply these differently for meeting specific agendas.
This article presented three projects working with minority and marginalized users. In the context of future research on internet use, three broad sets of variables are closely connected and require careful attention:
• The type of marginalized group;
• The goals, expectations and identification of what particular marginalized users consider to be meaningful in their everyday life; and
• The selected method of research.
The Now Wave to the Next Wave: public service delivery in a networked worldDominic Campbell
Harvard’s John F. Kennedy School of Government and FutureGov are working together to research the “now wave” and the “next wave” of web enabled public service delivery." This presentation reports back initial thoughts and findings.
Graduates Yorkshire is social enterprise that, amongst other things, works with local government on talent and workforce development. This is the outcome of some research into graduate perceptions of working in local government in the area.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. FutureGov does
• Digital engagement
– Communication
– Engagement
– Digital democracy
• Public service transformation
– Co-production
– Change management
– Cross-organisational collaboration
9. open
collaborative
social
inclusive
democratic
networked
building blocks for "
open places, open councils
10. the big debate
fix the system" or
create a new one"
eGov 2.0" WeGov
More efficient and effective People powered public
government ‘as is’
services redefining the role
of government
11. Critical New Public Communicative
Underpinnings
Management
Governance
Rationalist, Hegel, Marx,
Empiricist, Hume,
Philosophical Tradition
Positivist, Historicist
Burke, Popper
Problem Solving
Technical
Adaptive
Critical Philosophy
System + Strategic Action
Lifeworld + Communicative Action
(Habermas)
Urban Design
Engineered
Shared Space
Proprietary
Information Technology
Open Source
Market Rationality
Animal Spirits and Embedded
View of Market
Chicago School
Markets
Communicative Style
Broadcast
Interactive Web 2.0
Central Government
Expedient
Ethical
Approach
Approach to Transparency
Contextualised Data
Raw Data
Credit: Leo Boland & Emer Coleman, Greater London Authority
12. some relationships to consider
Gov2Gov
Gov2Citizen
Citizen2Gov
Citizen2Citizen
Other (Third Sector / business)
13. Gov 2.0 as a role model:
change from the inside out
15. • Right skills
• Right mix of
people – need for
intrapreneurs
• Risk taking
• Relinquish
control
• Rewire
organisations
developing organisational capability
16. a new kind of
change
• Making organistional
change happen – and
stick
• The world is not short
of change theory
• But do we have
theory fit for public
services 2.0
purpose?
• How to open up
government to the
positive effects of the
networked world
while mitigating the
risks?
• Managed transition or
disruptive innovation?
22. Gov 2.0 for transparency and openness
"It's about cutting waste; it's about driving improvement
and accountability in public services; and it's about
boosting the economy by enabling entrepreneurs to use
public data to create new applications.
"Above all, it is about a shift of power from the state and a
fundamental trust in the ability of people to work together
to transform our society.”
Francis Maude, UK Cabinet Office Minister
27. measuring impact and
improving access to
information
• data > dashboards
• new performance management
• empower choice of public service
provision
• tooling up citizens to hold
government to account directly
30. there’s a (gov20) app for that
- benefits – make best use of government data, provide new ways to
access government in user centred way, high return on investment
- issues – trust issue re accuracy of information and duplication
31. “Open data is not a magic recipe for
righting wrongs. What will move things
on is the stories that communities tell
about their situations and their
possible futures.”"
@danmcquillan
36. growth in efficient and
personalised
communications with
measurable impact
-
reaching out to where people
spend their time online and
spending money wisely
personalising messages
based on preference
-
benefits of effectiveness and
efficiency in engaging people
in public service delivery
-
providing a variety of
channels
57. human networks matter
GP
Youth
Worker
Detective" Mother
Other
Sergeant
Child
Agency
Social Teacher
Worker
58. data is not just for your filing cabinet
Source: http://blog.newspaperclub.co.uk/2009/10/16/data-gov-uk-newspaper/
59. prototype application – Social Worker
HOME | ICS | VISIT THE AUTHORITY INTRANET
SMITH
CASE STATUS
CASE ACTIVITY
I can no longer stand P.Diddy's - Height & weight (NHS)
motivational "lotta work to do! let's
go people!" Tweeting. He's like a + School attendance
contestant on The Apprentice.
1 day ago JOHN SMITH’S TWITTER STREAM
ICS CASE NOTES TAG CLOUD
Feeling really fed-up 2day. Haven’t
seen my son in 5 days and now I’m
beyond caring. Brat.
1 day ago JOHN SMITH’S FACEBOOK STATUS
Special consideration should be
given to the sensitive nature of the
LIVES WITH MOTHER & FATHER (MARRIED)
2 SISTERS 1 BROTHER
father
content. Context should be
provided for ambiguous or emotive
Bruises
phrases, one way of doing this is
showing snippets in roll-overs.
...I noticed the bruises were
starting to fade..
ICS CASE NOTES TRENDING TOPICS
# Missed appointment
12/04/10.
Case Notes, PCT, Local Area.
##Missed appointment
read more
Upset
##Upset
concerns
Nutrition
##Nutrition concerns
Uncle
6 Mo 3 Mo Now
# Older friends
# Uncle
# Older friends
61. “a leap forward in the quality of life in
communities will occur more frequently
when government opens the door for
catalytic social progress spearheaded by
the many...who make changes daily in their
communities. Together these acts can
play a part in turning clients of the state
into active, participating and productive
citizens.”"
Stephen Goldsmith, The Power of Social Innovation
the power of
networks
62.
63. “Communities are the human, emotional, and
cultural nodes of the complex system of
systems that comprise a city. They are where
the city’s systems – transportation,
commerce, food, energy, safety, education,
health care – are organically fused. They are
where integrated novelty is created every day
out of radical complexity. They are where
safety, prosperity, innovation, and social
cohesion can arise out of diversity of cultures
and of use.”
Informed and Interconnected:
A Manifesto for Smarter Cities
Rosabeth Moss and Kanter Stanley Litow
64. networks matter
- nurture peer to peer relationships
- government as social glue
- need for new ways to better
understand social trends, norms
and networks if government is
going to remain relevant and able
to help enact behaviour change
65. building social capital
- build confidence and trust
- bridge building role – online and offline mutually reinforcing
- lever social value/roi over the medium to long term
- invest in social innovation to save of medium to long-term
66. connecting citizens
Accessibility as key to widen out now
Access to public services 2.0 uneven
based on a variety of factors
68. hyper-active local communities"
- explosion of web based tools to enable citizens to report issues"
- less about co-production and more effective customer services and
more efficient reporting for government itself to resolve
69. collective action for civic outcomes
“The web has dramatically reduced the cost of collective action” – Clay Shirky
Examples
-
Ushahidi (developed in Kenya) now being applied in Western context to organise
community response to snowmageddon, clearing bus stops of snow
-
Open street map rapid response to emergency in Haiti
70. a ‘poke’ to action
-
people ‘just do it’ with or without government
-
peer pressure for social good
-
from meetup to ‘I’m here now come meet!’
-
transparency increasing keep up with the joneses effect, with everyone
watching each other. Beginning to be harnessed to positive effect.
73. focus: what is local government uniquely
positioned to do?
74. government as a platform for social
change and innovation
-
moving from steering to supporting role
-
creating the conditions for mutual support, civic
enterpreneurialism and innovation
78. from outsourcing partners to crowdsourcing
partners: work with social innovators for change "
- work with trusted third party social innovators to deliver public value"
- specific projects solving problems for small groups of people"
- govts should ‘do what you do best, link to the rest’ – Jeff Jarvis
79. system world meets life world"
- social enterprises doing deals with major UK government depts"
- mutual benefit or or life world being co-opted by systems world? "
- can social innovation thrive without the support of government?
+ +
80. “ ‘parallel structures’ do seem to work. You don’t destroy or
change what’s there, you just resolutely go about building an
alternative. We’re starting to see the effects of this with the
music and newspaper industries – the web has provided a
platform for parallel structures and better alternatives have
emerged. I think the same could be achieved with public
services. Many of them no longer meet people’s needs, so
rather than trying to change government from the inside there is
a good chance that building new public services outside of its
walls may be the answer. ”"
@CarrieBish
81. parallel structures working in partnership
matching donors and doers to
community generated curriculum
create change and improvement
open sourced and available for all
in water and sanitation projects
to use
with Dutch Government
82. system world stamps on life world "
-
a delicate relationship for the state to work with the innovators"
-
system often ill equipped to manage such relationships with
networked organisations"
-
can result in clumsy or anti-innovative practice by government"
the case of MyPolice"
-
MyPolice.org – successful emergent innovation playing a
useful intermediary role for the state"
-
MyPolice.org.uk – the state knowingly adopts names and a
web address more usually associated with the ‘life world’ to
mimic and seek to increase trust and engagement with the
system
+
86. support platforms for collaboration and change
-
the importance of social space for innovators inside and outside of
government to work together
-
learning behaviours and new forms of leadership
-
creating a safe space to share, learn and collaborate
89. the big 3 for government leaders"
1.
lay the foundations:"
digital inclusion, open data, IT infrastructure,
technology, new rules for procurement"
2.
foster culture change:"
inside and outside of government, ‘be the web’,
leadership, role modelling"
3.
catalyse and nurture innovation: "
competitions, changing models of procurement,
support social innovators
90. This presentation is
licensed under a Creative
Commons Attribution 3.0
license
Dominic Campbell
http://wearefuturegov.com
http://twitter.com/dominiccampbell