Business opportunities of moderate to even light complexity often expose decision makers to hundreds, if not tens of thousands, of coordinated decision options that should be considered thoughtfully before making resource commitments. That complexity is just overwhelming! Unfortunately, the typical response is either analysis paralysis or "shooting from the hip," both of which expose decision makers to unnecessary loss of value and risk. This tutorial teaches decision makers how to tame option complexity to develop creative, valuable decision strategies that range from "mild to wild" with three simple thinking tools.
Future Proof Design and the Platform Design CanvasSimone Cicero
This presentation was given as an introduction of a workshop on the platform design canvas during the Barcelona Design Thinking Week at the Elisava Design and Engineering School.
The objective of the canvas is to help people design Platforms and Ecosystems not only one shot, one feature, linear products.
The canvas itself is derived by the Business Model Canvas of which it tries to overcome the limitations when applied in Platform Design.
The Platform Design Canvas is currently in Live Edit here http://goo.gl/wz615
Context post: http://meedabyte.com/2013/06/26/the-platform-design-canvas-a-tool-for-business-design/
Small Business Decision Analysis: A View from the TrenchesRobert Brown
Dr. Bush and I describe our experience applying the principles of decision analysis to small business, which typically do not have access to as many informed resources as larger organizations where decision analysis is more routinely applied.
Published in "Decision Analysis Today," newsletter of the INFORMS Decision Analysis Society, Volume 29, No. 1, April 2010, pg. 16.
online workshop by UNCG Libraries.
Related to tools in our Instructional Tech Toolkit
http://library.uncg.edu/info/depts/reference/instruction/tech_toolkit_homepage.aspx
Business opportunities of moderate to even light complexity often expose decision makers to hundreds, if not tens of thousands, of coordinated decision options that should be considered thoughtfully before making resource commitments. That complexity is just overwhelming! Unfortunately, the typical response is either analysis paralysis or "shooting from the hip," both of which expose decision makers to unnecessary loss of value and risk. This tutorial teaches decision makers how to tame option complexity to develop creative, valuable decision strategies that range from "mild to wild" with three simple thinking tools.
Future Proof Design and the Platform Design CanvasSimone Cicero
This presentation was given as an introduction of a workshop on the platform design canvas during the Barcelona Design Thinking Week at the Elisava Design and Engineering School.
The objective of the canvas is to help people design Platforms and Ecosystems not only one shot, one feature, linear products.
The canvas itself is derived by the Business Model Canvas of which it tries to overcome the limitations when applied in Platform Design.
The Platform Design Canvas is currently in Live Edit here http://goo.gl/wz615
Context post: http://meedabyte.com/2013/06/26/the-platform-design-canvas-a-tool-for-business-design/
Small Business Decision Analysis: A View from the TrenchesRobert Brown
Dr. Bush and I describe our experience applying the principles of decision analysis to small business, which typically do not have access to as many informed resources as larger organizations where decision analysis is more routinely applied.
Published in "Decision Analysis Today," newsletter of the INFORMS Decision Analysis Society, Volume 29, No. 1, April 2010, pg. 16.
online workshop by UNCG Libraries.
Related to tools in our Instructional Tech Toolkit
http://library.uncg.edu/info/depts/reference/instruction/tech_toolkit_homepage.aspx
When a business is looking to contact an accountant, chances are the first thing they will do is “google” it. This presentation, for a series of Chartered Accountants Ireland seminars, looks at social media in relation to practicing accountants and finishes off with a few tips for your mobile office.
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So how can you define and implement social media governance in your organisation? Where to start, what to be weary of and how to ensure employee engagement and adoption of the final product?
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Presentation to a retail operations class at UNC Kenan-Flagler, after the students presented company profiles on selected Companies to Watch. Their work supplemented my talk.
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- organizational silos are hindering progress
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
1. 1
12 Truths
to Guide Retailing in 2012
quotables from NRF’s Retail BIG Show
January, 2012
New York City
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
2. 2
1
“Customers don’t seek
channels, they seek solutions.”
-- David Jaffe, President & CEO, Ascena Retail
Group Inc. (Dress Barn, Maurices, Justice)
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
3. 3
2
“Four factors create a retail opportunity:
1. favorable industry attributes
2. unmet local consumer demand
3. prior operating experience
4. the right real estate”
-- Alan Reagan, CEO, Flix Brewhouse
(the world’s only first-run cinema-microbrewery)
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
4. 4
3
“Websites are consumer software
applications. There are no
manuals. They’re tools.”
-- Kevin Ertell, CMO, OnlineShoes.com
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
5. 5
4
“E-commerce teams need air
coverage from a senior
executive… if they don’t get
it, the channel becomes tool for
marketers and merchants, not
strategic driver of innovation.”
-- Sally McKenzie, consultant
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
6. 6
5
“Stop being in arms race for
likes and followers – start liking
your customers.”
-- Mitch Joel, author, Six Pixels of Separation
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
7. 7
6
“Someday you can have 50
channels, but it’s all about the
merchandise.”
- Bob Myers, CEO, Sheplers Western Wear
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
8. 8
7
“There is no secret; there isn’t
one technology -- there are a
million technologies.
It’s about understanding who you
are, telling your story in
compelling way, and finding the
right technology to tell your story.”
-- David Lauren, Senior Vice President, Ralph Lauren
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
9. 9
8
“Differentiation is key – we have
no reason to exist if we’re selling
what everyone else is selling.”
-- Kip Tindall, CEO, The Container Store
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
10. 10
9
“The best words we hear in
due diligence are customers
and employees saying, “I love
[the brand].”
-- Jonathan Sokoloff, Leonard Green & Partners, L.P.
(Los Angeles-based private equity firm)
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
11. 11
10
“Culture is the beating heart of
your business – it’s your purpose
and values practiced over time.”
-- Walter Robb, Co-CEO, Whole Foods Market, Inc.
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
12. 12
11
“Service and performance is a
monologue; it’s one size fits all.
Hospitality is a dialogue; it’s one
size fits one .”
-- Danny Meyer, CEO & Founder,
Union Square Hospitality Group
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
13. 13
12
“No one has all the answers, so
the way you go about solving the
problems may be as important as
the solutions themselves.”
- President Bill Clinton
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn
14. 14
more on retail:
• six best practices in retail
• brand experience briefs
• build your brand with a cohesive customer experience
denise lee yohn
http://deniseleeyohn.com
@deniseleeyohn
12 Truths to Guide Retailing in 2012
New York, January 2012
by denise lee yohn