Diversity & inclusion HHS Presentation
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This document provides an orientation on diversity and inclusion in healthcare. It aims to increase understanding of diversity, foster a more cohesive workforce, and educate on the healthcare system's commitment to diversity and inclusion. Key points include: defining diversity as similarities, differences and opportunities in individual and organizational characteristics; defining inclusion as respecting diversity, collaboration, and involving people. The benefits of workforce diversity, inclusion and cultural competence are improving understanding of patients and coworkers, better performance, and strengthening community relationships.
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Diversity & inclusion HHS Presentation
- 1. DIVERSITY & INCLUSION: HEALTHCARE ORIENTATION Reggie Clark Harris Health System May 14, 2013
- 3. Objectives • Increase understanding, awareness and appreciation of diversity, inclusion and cultural competence • Gain insights and understand ways we can foster a more cohesive workforce • Gain knowledge of health care’s commitment to diversity and inclusion
- 5. Diversity- Who Me? Am I Unique? Group Activity: I am a __________________, __________________, __________________, and __________________. Are there similarities? Are there differences?
- 6. Diversity & Inclusion Defined Diversity is Similarities, differences and opportunities inherent in the individual and organizational characteristics that shape our workplace It is about how we value and appreciate those that are unlike ourselves Inclusion is Respecting and valuing our diversity and uniqueness Collaboration; learning from differences Flexibility and fairness Involving and valuing people
- 7. There are 3 primary categories of diversity: Biological Race Color Sexual Orientation Age Ethnicity Gender Ability (Physical and Mental) Cultural (personal) Religious beliefs Nationality Marital status Hobbies Military Experience Language Parental status Income Workplace Roles/responsibilities Organizational level Job title Function Union/Non-union
- 8. The art of medicine is practiced in a global environment 33 8
- 9. Culturally Competent Care…. Culturally Competent Caregivers The ability to respond effectively and appropriately to different cultural/generational contexts in the workplace. • Seek first to understand others’ point of views; then to be understood • Don’t stereotype • Don’t judge others by your own cultural standards • Don’t assume your culture’s way is the only way • Don’t talk down to anyone- communicate effectively • Acknowledge & accept differences • Respect others’ opinions • Be open to learning about other and ideas • Give others the benefit of the doubt in dispute
- 10. The Benefit of Workforce Diversity, Inclusion and Cultural Competence • Improves understanding of those you work for, with, and around • Creates an environment that allows everyone to reach their full potential • Strengthens our relationship with the community • Provides multiple perspectives on problem solving • Better performance outcomes • Increases employee & physician engagement • Improves the patient experience
- 11. Reflection or “EQ” Statements I can recognize my own biases and assumptions about others. • I am comfortable with different cultures. I am familiar with the different kinds of diversity and can speak comfortably about them with others. I recognize there is more than one way to lead or be successful
- 12. What can YOU do? • Be open about differences • Don’t make assumptions • Encourage questions • Establish/maintain friendships with people different from you • Don’t ask someone to be a spokesperson for his/her group. • Don’t tell ethnic or sexual jokes • Be honest about your feelings • Remember that mistakes happen
- 13. Food for Thought: Do you encourage others to bring their “full self” to work? My ideas My opinions My personality My background My uniqueness
- 14. Celebrate Diversity!!! • Take pride in your own uniqueness • Welcome others as individuals with special qualities • Enjoy your similarities and differences…
- 15. Questions
- 16. Thank you!
- 17. New Work
- 18. New Environment
- 19. New Colleagues
- 20. Welcome
- 21. • Familiarize yourself with your new assignment1 • Explore your new environment2 • Meet your new colleagues3 Today’s Overview
- 22. Learning Objectives • Technology • Procedure • Policies • Benefits
- 23. NEW WORK
- 24. New Work The technology learning curve New Employee 1 yr 2 yr 3 yr
- 25. Who’s Who Lead Contact information Jim Jim@company.com Dee Dee@gcompany.com Mavis Mavis@company.com Doug Doug@company.com
- 26. Time Spent ProjectsWorkedOn Get Familiar Achieve Mastery Working Toward Mastery Get Experienced
- 27. Doing Your Best Work • Working from home • Working offsite • Technology requirements
- 28. Case Study • Jeremy – His first day – Mistakes made – Successes achieved – The moral of the story
- 29. Discussion • What we can learn from Jeremy • Best practices • Take-aways
- 30. Summary • Define your challenges – Technological as well as personal • Set realistic expectation – Mastery is not achieved overnight • Keep your eye on the goal – Mentorship programs
- 31. Resources • <Intranet site text here> <hyperlink here> • <Additional reading material text here> <hyperlink here> • This slide deck and related resources: <hyperlink here>
- 32. QUESTIONS?
- 33. APPENDIX
Editor's Notes
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- This is another option for an Overview slides using transitions.
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