This document outlines an equality, diversity and inclusion training course for those working in the care sector. The aim is to introduce equality and diversity concepts so discrimination can be reduced. Learners will define key terms like equality, diversity, inclusion and discrimination. They will learn about perceptions, stereotyping, prejudice, harassment and bullying. The course also covers discrimination in care settings and how to promote diversity and reduce discrimination in the workplace. It discusses relevant UK laws around equality and diversity and signposts to organizations providing further information and support.

1. Equality, Diversity and
Inclusion
Level 2 Core Award

2. To introduce equality and diversity to those who work in
the care sector, so that both equality and diversity can
be promoted and discrimination reduced
Disclaimer – this course does not intend to offend any
individual, but looks to create open and honest discussion
for the purpose of achieving the aims of the course; this
may include material some may find sensitive
Aim

3. Delegates will be able to:
Define equality, diversity, inclusion and discrimination
perception and stereotyping
Explain how the law protects people from
discrimination
Define prejudice and explain how it can impact on
individuals
Identify where discrimination can be found in the care
field
Know how to promote diversity and reduce
discrimination in the workplace
Learning Outcomes

4. Equality – condition of being equal - equal meaning of
similar value or quality, being evenly balanced
Diversity – differences, variety. When talking about people
we are not just meaning physical differences but skills,
temperament, abilities and so on
Inclusion - to embrace all individuals regardless of race,
gender, disability, medical or other need, culture, age, religion
or sexuality, allowing equal access and opportunities and
getting rid of discrimination and intolerance
Discrimination – unequal or unfair treatment of individuals
or groups
Equality, Diversity, Inclusion and Discrimination

5. Differences that might not be obvious
Dyslexic
Colour blind
Hard of hearing
Epileptic
Beliefs, experiences and attitudes
Religion
Education
Family
Recognising Diversity

6. How we find out about individual’s differences
Ask them about themselves
Listen to the answers
Observe their behaviour
Listen and try to respond to any requests or needs
Recognising Diversity

7. Why should we embrace diversity?
We all want to be accepted
We need different skills in a team
Workplaces are happier if everyone is accepted
We work better in a team if we feel we are respected
Recognising Diversity

8. Perceptions

9. All elderly people are:
Deaf
Forgetful
Incontinent
This is not true, of course, it is a stereotype, a
generalisation. We gather stereotypes from various
sources including family, friends and the media
Perceptions and Stereotyping

10. Harassment – unwanted behaviour that causes an
individual to feel uncomfortable, upset or distressed
Bullying – characterised as offensive, intimidating,
malicious or insulting behaviour, an abuse or misuse of
power through means that undermine, humiliate,
denigrate or injure the individual
Prejudice - to be biased or to hold an opinion before
knowing the facts, pre-judging or holding pre-conceived
ideas
Harassment, Bullying and Prejudice

11. Discrimination that could be experienced by
workers
Not being trained sufficient
Not being offered shift changes as others might be
Not being told about opportunities for promotion
Discrimination in Care

12. Discrimination that could be experienced by service
users
Not being given choices
Not being provided with resources
Cultural / Religious needs not facilitated
Lack of person centred care
Discrimination in Care

13. When individuals experience discrimination or
dominance they can respond in the following ways
Resist – not accept what is happening, challenge the
behaviour
Acquiesce – Go along to get along, appear to accept
Withdraw – remove themselves from the situation, not
participate
Discrimination in Care

14. To promote diversity in the workplace
Advertising jobs in a variety of places in a variety of formats
Making the application form understandable and accessible
Ensuring that groups of people are not discriminated against by how the
job description is written
To avoid discrimination in the workplace
Ask individuals what they like etc
Listen to people’s answers and act on them
Do not join in with jokes against certain groups of people ie. antilocution
– negative remarks
Remember to manage perception and judgement
Promoting Diversity and Avoiding Discrimination

15. The Human Rights Act 1998
The Equality Act 2010
The Law and Equality and Diversity

16. The Human Rights Act 1998 - The right to.....
Life
Not to be tortured, also not to be treated or punished in a degrading
or inhuman way
Not have to do forced labour or be a slave
Liberty and security of person
A fair trial
Freedom from retrospective penalties or laws
Respect for private and family life, home and correspondence
Freedom of thought, conscience and religion
Freedom of expression, assembly and association
Marry and have a family
The Law and Equality and Diversity

17. Policies, procedures and codes of practice
Social Care Institute for Excellence - www.scie.org.uk
Equality and Human Rights Commission - www.equalityhumanrights.com
Government Equalities Office – www.equalities.gov.uk
Stonewall – www.stonewall.org.uk
Equality Britain – www.equalitybritain.co.uk
Gender Identity Research & Education Society (GIRES) – www.gires.org.uk
Healthy Minds at Work – www.healthymindsatwork.org.uk
Which website you visit will depend on your query
Sources of Information, Advice, Support