Wikipedia
Diversity

PROMOTING (GENDER) DIVERSITY IN WIKIPEDIA
ILONA BUCHEM, Professor for DIGITAL MEDIA & DIVERSITY
GENDER AND TECHNOLOGY CENTER
BEUTH UNIVERSITY OF APPLIED SCIENCES BERLIN, GERMANY
in cooperation with WIKIMEDIA DEUTSCHLAND e.V.
DIVERSITY CONFERENCE 2013 // WIKIMEDIA DEUTSCHLAND E.V. // 09-11-2013 // CC BY-SA
http://upload.wikimedia.org/wikipedia/commons/e/e0/Honeybee_landing_on_milkthistle02.jpg

Saturday, November 9, 13
WHAT IS DIVERSITY?
Diversity means:

• variety
• variation
• plurality
• multiplicity
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

2
DIVERSITY IN NATURE
BIODIVERSITY (GENETIC, SPECIES, ECOSYSTEM VARIATION) MAKES LIFE ON EARTH

http://upload.wikimedia.org/wikipedia/commons/thumb/f/f6/Fungi_of_Saskatchewan.JPG/768px-Fungi_of_Saskatchewan.JPG

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

http://en.wikipedia.org/wiki/File:Forest_fruits_from_Barro_Colorado.png
MONOCULTURES
MONOCULTURES MAY BE EFFICIENT BUT DESTROY THE NATURAL BALANCE

http://www.nue.okstate.edu/Hand_Held/DCP_0803.JPG

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
GLOBAL LOSS
BEE DIE-OFF HAS REACHED 30-50% IN 2013 > 70 OUT OF 100 CROPS ARE POLLINATED BY BEES

http://www.greenpeace.org/usa/en/campaigns/genetic-engineering/Bees-in-Crisis/

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
POLYCULTURES
POLYCULTURES IMPROVE BEE POLLINATION WHICH IMPROVES CROP YIELDS

http://mighkrophone.files.wordpress.com/2010/03/dsc02543.jpg

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
WHY WIKIPEDIA MAY
NEED DIVERSITY?

Saturday, November 9, 13
REASON #1
The editor base is declining ...

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
POOR RETENTION
“Post-2007, lots of people were still trying to
become Wikipedia editors. What had
changed, though, is that they were
increasingly failing to integrate into the
Wikipedia community, and failing
increasingly quickly.”
Sue Gardner http://strategy.wikimedia.org/wiki/
March_2011_Update

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

9
HIGH WORKLOAD
“That's a problem for everyone, because it
means that experienced editors are
needing to shoulder an ever-increasing
workload, and bureaucrat and
administrator positions are growing
ever-harder to fill.”
Sue Gardner, http://strategy.wikimedia.org/wiki/
March_2011_Update

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
REASON #2
Perspective bias in articles ...

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
CONTENT COVERAGE

http://mashable.com/2012/08/08/wikipedia-gender-graphic/

“Table 1 shows our results, which indicate that males and females are
focused on disparate content areas within Wikipedia. There is a
greater concentration of females in the People and Arts areas, while
males focus more on Geography and Science.” In: “WP: Clubhouse?”
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

12
WOMEN BIOGRAPHIES
SYSTEMIC BIAS = KNOWLEDGE IS PORTRAYED IN A DISTORTED WAY
BECAUSE SOME GROUPS MAY BE UNDERREPRESENTED

http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

13
REASON #3
The image of free & open ...

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
REPUTATION LOSS
Ghe t t o

izing

EN
Wikise
xism

PL
Exclusi

DE
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

on
DIVERSITY HAS
MANY DIMENSIONS

Saturday, November 9, 13
DIVERSITY TYPES
Socio-demographic diversity
> gender, age, citizenship ...
Cognitive-affective diversity
> intelligence, reasoning, attitudes ...
Role/Position-related diversity
> editor, admin, steward ...
Epistemic diversity
> topics, arguments, references ...
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

17
SOCIO-DEMOGRAPHIC
DIVERSITY IN WIKIPEDIA

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

18
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
age
http://www.educaging.com

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
45% are 22-39 year old

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
global

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
58% among top 10
reside in USA & EU

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
education

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
61% have a degree

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
language

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
76% editing in English

Saturday, November 9, 13
gender

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
91% are male

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
WIKIPEDIA DIVERSITY (WiDi)

•
•
•
•

Wikimedia Deutschland & Beuth University Berlin
Gender & Technology Center
One of 5 annual projects on “Enhancing knowledge
diversity in Wikipedia” run by Wikimedia Deutschland
Focus on gender diversity, later other diversity aspects

Saturday, November 9, 13
OPEN INNOVATION
dge
owle
kn
rces
esou
r
kills
s
eas
id

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

Inside-out
Outside-in
fuzzy

open innovation process

well-defined

Saturday, November 9, 13
OPEN INNOVATION
Stage I
CLOSED CALL FOR PARTICIPATION
LEARNING : ANALYSIS : HYPOTHESIS

Stage II
SELECTED CALL FOR PARTICIPATION
INVITED EXPERTS : PRIORITIES : ACTION POINTS

Stage III
OPEN CALL FOR PARTICIPATION
CROWD CONTRIBUTION : IDEA CREATION : EMERGENT ACTIONS

WIKIPEDIA-DIVERSITY, CC BY-NC-SA
Saturday, November 9, 13

33
STAGE 1
LEARNING : ANALYSIS : HYPOTHESIS

•
•
•
•

UNU-MERIT Survey (2009): United Nations University (UNU-MERIT)

•
•
•
•

Explorative interviews with German Wikipedians

Saturday, November 9, 13

WMF Editor Survey (2011): Wikimedia Foundation Editor Survey
Clubhouse study (2011): University of Minnesota (US)
MIT/NU Survey (2013): Massachusetts Institute of Technology and
Northwestern University

Literature review e.g. book written by German Wikipedians
National and international press
Gender gap mailing list
STAGE 1I
INVITED EXPERTS : PRIORITIES : ACTION POINTS

• Student projects
• Workshops, discussions, events
• Wikimedians & Wikipedians
•

Saturday, November 9, 13
gender imbalance

AWARENESS

#1

welcoming culture
priorities

GENDER
DIVERSITY

WELCOME

#2

respectful communication

RESPECT

#3

diversity & knowledge quality

QUALITY

#4

diversity & motivation

PARTICIPATION
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

#5
I. AWARENESS
have no idea
under-/overestimate
hidden good practice

• diversity guide
• diversity portal
• diversity scouting

gender gap awareness
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
II. WELCOMING
nitpicking
power battles
little recognition

problems with an attitude

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

• newcomers
• local heros
• save spaces
III. SUPPORTIVE
no support
insider jargon
unfriendly tone

• declaration
• learning resources
• conflict mediation
• reputation

problems with communication

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
IV. QUALITY
perspectives
missing content
categorisations

• research
• mapping effects
• existing tools

problems with systemic bias

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
V. MOTIVATION
have no time
enjoy social media
prefer other activities

• reasons & drivers
• building networks
• editing events

problems with participation
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13
PERSPECTIVES ON DIVERSITY
A. Resource perspective:
Socio-demographic diversity is regarded as a valuable
resource, since, compared to homogenous teams,
heterogeneous teams are likely to possess greater
potential for expert knowledge and decision-making.

B. Process perspective:
Socio-demographic diversity can be a cause of
dysfunctions in groups and organisational processes.
Those who see each other as similar may build in-groups
an marginalise “others” in the out-groups.

Saturday, November 9, 13
DIVERSITY COMPETENCE

• Knowledge about differences, inequalities

and how they are constructed in societies.

• Mindset oriented towards promoting
diversity.

• Conciously contributing to more equality in
every-day situations.

Saturday, November 9, 13
THE SYNOPSIS IN OUR WORKING PAPER:

Saturday, November 9, 13
fuzzy

open innovation process

well-defined

stage II
selected participation
workshops with Wikipedians
Saturday, November 9, 13
SHORT LIST OF
ACTION POINTS
•

Open seminars in web
(MOOC, Massive Open Online Courses)

•

Research on diversity & quality
(Participatory research with Wikipedians)

•

Diversity Charter
(Charta of Diversity for Wikipedia)

STAGE III: OPEN CALL
Saturday, November 9, 13
OPEN QUESTIONS
• Open call organisation - where
can we organise this? do we
need a diversity site?

• Open call communication - how

can we moderate this process?
Who can help?

• Open call participation - how can
we stimulate and award diverse
participation?

Saturday, November 9, 13
VISION OF WIKIPEDIA?

http://christianblackburn.com/wp-content/uploads/2013/01/Dead-Bees.jpg

DISTOPIAN
WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

UTOPIAN
JOIN US!
Workshop // Saturday // 13:30 - 15:30
Ilona Buchem (DE) & Netha Hussain (India)

WIKIPEDIA-DIVERSITY, CC BY-SA
Saturday, November 9, 13

Diversity of Wikipedia

  • 1.
    Wikipedia Diversity PROMOTING (GENDER) DIVERSITYIN WIKIPEDIA ILONA BUCHEM, Professor for DIGITAL MEDIA & DIVERSITY GENDER AND TECHNOLOGY CENTER BEUTH UNIVERSITY OF APPLIED SCIENCES BERLIN, GERMANY in cooperation with WIKIMEDIA DEUTSCHLAND e.V. DIVERSITY CONFERENCE 2013 // WIKIMEDIA DEUTSCHLAND E.V. // 09-11-2013 // CC BY-SA http://upload.wikimedia.org/wikipedia/commons/e/e0/Honeybee_landing_on_milkthistle02.jpg Saturday, November 9, 13
  • 2.
    WHAT IS DIVERSITY? Diversitymeans: • variety • variation • plurality • multiplicity WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 2
  • 3.
    DIVERSITY IN NATURE BIODIVERSITY(GENETIC, SPECIES, ECOSYSTEM VARIATION) MAKES LIFE ON EARTH http://upload.wikimedia.org/wikipedia/commons/thumb/f/f6/Fungi_of_Saskatchewan.JPG/768px-Fungi_of_Saskatchewan.JPG WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 http://en.wikipedia.org/wiki/File:Forest_fruits_from_Barro_Colorado.png
  • 4.
    MONOCULTURES MONOCULTURES MAY BEEFFICIENT BUT DESTROY THE NATURAL BALANCE http://www.nue.okstate.edu/Hand_Held/DCP_0803.JPG WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 5.
    GLOBAL LOSS BEE DIE-OFFHAS REACHED 30-50% IN 2013 > 70 OUT OF 100 CROPS ARE POLLINATED BY BEES http://www.greenpeace.org/usa/en/campaigns/genetic-engineering/Bees-in-Crisis/ WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 6.
    POLYCULTURES POLYCULTURES IMPROVE BEEPOLLINATION WHICH IMPROVES CROP YIELDS http://mighkrophone.files.wordpress.com/2010/03/dsc02543.jpg WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 7.
    WHY WIKIPEDIA MAY NEEDDIVERSITY? Saturday, November 9, 13
  • 8.
    REASON #1 The editorbase is declining ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 9.
    POOR RETENTION “Post-2007, lotsof people were still trying to become Wikipedia editors. What had changed, though, is that they were increasingly failing to integrate into the Wikipedia community, and failing increasingly quickly.” Sue Gardner http://strategy.wikimedia.org/wiki/ March_2011_Update WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 9
  • 10.
    HIGH WORKLOAD “That's aproblem for everyone, because it means that experienced editors are needing to shoulder an ever-increasing workload, and bureaucrat and administrator positions are growing ever-harder to fill.” Sue Gardner, http://strategy.wikimedia.org/wiki/ March_2011_Update WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 11.
    REASON #2 Perspective biasin articles ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 12.
    CONTENT COVERAGE http://mashable.com/2012/08/08/wikipedia-gender-graphic/ “Table 1shows our results, which indicate that males and females are focused on disparate content areas within Wikipedia. There is a greater concentration of females in the People and Arts areas, while males focus more on Geography and Science.” In: “WP: Clubhouse?” WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 12
  • 13.
    WOMEN BIOGRAPHIES SYSTEMIC BIAS= KNOWLEDGE IS PORTRAYED IN A DISTORTED WAY BECAUSE SOME GROUPS MAY BE UNDERREPRESENTED http://www.webpronews.com/wikipedia-editors-are-basically-all-dudes-should-that-matter-2012-04 WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 13
  • 14.
    REASON #3 The imageof free & open ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 15.
    REPUTATION LOSS Ghe tt o izing EN Wikise xism PL Exclusi DE WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 on
  • 16.
  • 17.
    DIVERSITY TYPES Socio-demographic diversity >gender, age, citizenship ... Cognitive-affective diversity > intelligence, reasoning, attitudes ... Role/Position-related diversity > editor, admin, steward ... Epistemic diversity > topics, arguments, references ... WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 17
  • 18.
  • 19.
  • 20.
  • 21.
    45% are 22-39year old WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 22.
  • 23.
    58% among top10 reside in USA & EU WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 24.
  • 25.
    61% have adegree WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 26.
  • 27.
    76% editing inEnglish Saturday, November 9, 13
  • 28.
  • 29.
    91% are male WIKIPEDIA-DIVERSITY,CC BY-SA Saturday, November 9, 13
  • 30.
    WIKIPEDIA DIVERSITY (WiDi) • • • • WikimediaDeutschland & Beuth University Berlin Gender & Technology Center One of 5 annual projects on “Enhancing knowledge diversity in Wikipedia” run by Wikimedia Deutschland Focus on gender diversity, later other diversity aspects Saturday, November 9, 13
  • 31.
    OPEN INNOVATION dge owle kn rces esou r kills s eas id WIKIPEDIA-DIVERSITY, CCBY-SA Saturday, November 9, 13 Inside-out Outside-in
  • 32.
  • 33.
    OPEN INNOVATION Stage I CLOSEDCALL FOR PARTICIPATION LEARNING : ANALYSIS : HYPOTHESIS Stage II SELECTED CALL FOR PARTICIPATION INVITED EXPERTS : PRIORITIES : ACTION POINTS Stage III OPEN CALL FOR PARTICIPATION CROWD CONTRIBUTION : IDEA CREATION : EMERGENT ACTIONS WIKIPEDIA-DIVERSITY, CC BY-NC-SA Saturday, November 9, 13 33
  • 34.
    STAGE 1 LEARNING :ANALYSIS : HYPOTHESIS • • • • UNU-MERIT Survey (2009): United Nations University (UNU-MERIT) • • • • Explorative interviews with German Wikipedians Saturday, November 9, 13 WMF Editor Survey (2011): Wikimedia Foundation Editor Survey Clubhouse study (2011): University of Minnesota (US) MIT/NU Survey (2013): Massachusetts Institute of Technology and Northwestern University Literature review e.g. book written by German Wikipedians National and international press Gender gap mailing list
  • 35.
    STAGE 1I INVITED EXPERTS: PRIORITIES : ACTION POINTS • Student projects • Workshops, discussions, events • Wikimedians & Wikipedians • Saturday, November 9, 13
  • 36.
    gender imbalance AWARENESS #1 welcoming culture priorities GENDER DIVERSITY WELCOME #2 respectfulcommunication RESPECT #3 diversity & knowledge quality QUALITY #4 diversity & motivation PARTICIPATION WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 #5
  • 37.
    I. AWARENESS have noidea under-/overestimate hidden good practice • diversity guide • diversity portal • diversity scouting gender gap awareness WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 38.
    II. WELCOMING nitpicking power battles littlerecognition problems with an attitude WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13 • newcomers • local heros • save spaces
  • 39.
    III. SUPPORTIVE no support insiderjargon unfriendly tone • declaration • learning resources • conflict mediation • reputation problems with communication WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 40.
    IV. QUALITY perspectives missing content categorisations •research • mapping effects • existing tools problems with systemic bias WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 41.
    V. MOTIVATION have notime enjoy social media prefer other activities • reasons & drivers • building networks • editing events problems with participation WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13
  • 42.
    PERSPECTIVES ON DIVERSITY A.Resource perspective: Socio-demographic diversity is regarded as a valuable resource, since, compared to homogenous teams, heterogeneous teams are likely to possess greater potential for expert knowledge and decision-making. B. Process perspective: Socio-demographic diversity can be a cause of dysfunctions in groups and organisational processes. Those who see each other as similar may build in-groups an marginalise “others” in the out-groups. Saturday, November 9, 13
  • 43.
    DIVERSITY COMPETENCE • Knowledgeabout differences, inequalities and how they are constructed in societies. • Mindset oriented towards promoting diversity. • Conciously contributing to more equality in every-day situations. Saturday, November 9, 13
  • 44.
    THE SYNOPSIS INOUR WORKING PAPER: Saturday, November 9, 13
  • 45.
    fuzzy open innovation process well-defined stageII selected participation workshops with Wikipedians Saturday, November 9, 13
  • 46.
    SHORT LIST OF ACTIONPOINTS • Open seminars in web (MOOC, Massive Open Online Courses) • Research on diversity & quality (Participatory research with Wikipedians) • Diversity Charter (Charta of Diversity for Wikipedia) STAGE III: OPEN CALL Saturday, November 9, 13
  • 47.
    OPEN QUESTIONS • Opencall organisation - where can we organise this? do we need a diversity site? • Open call communication - how can we moderate this process? Who can help? • Open call participation - how can we stimulate and award diverse participation? Saturday, November 9, 13
  • 48.
  • 49.
    JOIN US! Workshop //Saturday // 13:30 - 15:30 Ilona Buchem (DE) & Netha Hussain (India) WIKIPEDIA-DIVERSITY, CC BY-SA Saturday, November 9, 13