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The'Future'of'Knowledge 
in'the'age'of'Wikipedia 
Andrew'Lih' 
http://andrewlih.com' 
Twitter:'Fuzheado'' 
Email:lih@american.edu 
September'19,'2014 
REMIX'Summit'NYC 
Associate'professor'of'journalism' 
American'University'School'of'Communication
Andrew'Lih' 
author'of''The'Wikipedia'Revolution 
Twitter:'@Fuzheado 
LIH article discussion view source history 
access to the sum of all human knowledge. ANDREW Nobodies 
of Bunch a How REVOLUTION WIKIPEDIA THE HOW A BUNCH OF NOBODIES 
CREATED THE WORLD’S 
GREATEST ENCYCLOPEDIA 
U.S. $24.99 
“Imagine a world in which every single person 
on the planet is given free access to the sum of 
all human knowledge. That’s what we’re doing.” 
—Jimmy Wales 
With more than 2,000,000 individual articles on 
everything from Aa! (a Japanese pop group) to 
Zzyzx, California, written by an army of volunteer 
contributors, Wikipedia is the #8 site on the World 
Wide Web. Created (and corrected) by anyone with 
access to a computer, this impressive assemblage 
of knowledge is growing at an astonishing rate of 
more than 30,000,000 words a month. Now for the 
first time, a Wikipedia insider tells the story of how 
it all happened—from the first glimmer of an idea to 
the global phenomenon it’s become. 
Andrew Lih has been an administrator (a trusted 
user who is granted access to technical features) 
at Wikipedia for more than four years, as well as a 
regular host of the weekly Wikipedia podcast. In The 
Wikipedia Revolution, he details the site’s inception 
in 2001, its evolution, and its remarkable growth, 
while also explaining its larger cultural repercussions. 
Wikipedia is not just a website; it’s a global commu-nity 
of contributors who have banded together out of 
a shared passion for making knowledge free. 
Featuring a Foreword by Wikipedia founder Jimmy 
Wales and an Afterword that is itself a Wikipedia 
creation. 
Wikipedia Revolution 
Wikipedia, the free encyclopedia 
navigation, search 
This article is about the book. For the different, similar terms related to Wikipedia, see 
Wikipedia (terminology). 
Wikipedia’s non-encyclopedic visitor introduction, see Wikipedia:About. 
Revolution (pronunciation ) is the story of the free,[1] multilingual ency-clopedia 
project supported by the non-profit Wikimedia Foundation. The website’s name 
portmanteau of the words wiki (a technology for creating collaborative websites) and 
encyclopedia. Wikipedia’s 10 million articles have been written collaboratively by volun-teers 
around the world, and almost all of its articles can be edited by anyone who can 
Wikipedia website.[2] Launched in 2001 by Jimmy Wales and Larry Sanger,[3] it 
currently the largest and most popular[1] general reference work on the Internet.[4][5][6] 
Wikipedia Revolution traces Wikipedia’s phenomenal success back to its roots, and 
the people who have contributed to its stated mission of giving every single person 
Created the World’s 
Greatest Encyclopedia 
ISBN: 978-1-4013-0371-6 
ANDREW L IH 
the Introduction to The Wikipedia Revolution 
Wikipedia founder, Jimmy Wales 
now, it’s hard not to use the Internet without experiencing Wikipedia in 
searches and surfing. It has become an incredibly useful Internet resource in 
languages. Yet when you use Wikipedia, you may not understand the 
philosophy behind it. 
book tells the story of how Wikipedia began and evolved from a traditional 
encyclopedia into the intricate global community that it is today.
Case of Wikipedia
Problem with Wikipedia... 
Works in practice, 
but not in theory 
by bored-now@flickr, licensed under Creative Commons Attribution NC License
Jimmy Wales 
By WiLLGT09@flickr, file is licensed under Attribution-Noncommercial-Share Alike 2.0 Generic
Larry Sanger 
by SimSullen, licensed under Creative Commons Attribution 2.0 License
Nupedia (2000) 
1.Assignment 
2.Finding a lead reviewer 
3.Lead review 
4.Open review 
5.Lead copyediting 
6.Open copyediting 
7.Final approval and markup
How many articles?
1 year = 12 articles 
By observing life@flickr, file is licensed under Attribution 2.0 Generic
Something had to change
Ward Cunningham 
This file is licensed under Creative Commons Attribution 2.0 License
Wikipedia 
Growth 
2007
Wikipedia’s rank 
ComScore: Top 5 
Alexa: Top 6 
! 
Consistently outranked only by 
Google, Yahoo, Microsoft 
Comscore: Nov 2009 Alexa: May 2012 
Photo by: victoriapeckham@flickr, Creative Commons
Wikipedia articles 
Roughly: 
4.5 million English articles 
31+ million total articles 
270+ languages 
(April 2014) 
by bored-now@flickr, licensed under Creative Commons Attribution NC License
Wikipedia printed 
English Wikipedia 
1,980 volumes 
10 stacks
Wikipedia traffic 
20 bln pageviews/month 
500 mln unique visitors/month 
! 
(April 2014) 
http://reportcard.wmflabs.org/#core-graphs-tab; by bored-now@flickr, licensed under Creative Commons Attribution NC License
Wikipedia editors (global) 
75,000 users > 5 edits/month 
11,000 users > 100 edits/month 
! 
(April 2014) 
by bored-now@flickr, licensed under Creative Commons Attribution NC License 
http://stats.wikimedia.org/reportcard/
Core policies 
Core Policies 
• Neutral point of view (NPOV) 
• Verifiability (V) 
• Reliable sources (RS) 
• Conflict of interest (COI) 
Neutral point of view (NPOV) 
Verifiability (V) 
Reliable sources (RS) 
Conflict of interest (COI)
Wikipedia’s role 
News cycle to historical record
Information*Priorities
Information*Priorities 
Accuracy
Information*Priorities 
Speed Depth 
Accuracy
Information*Priorities 
Speed Depth 
Accuracy
Information*Priorities 
Speed Depth 
Journalism 
Accuracy
Information*Priorities 
Speed Depth 
Journalism 
Accuracy 
Spot news
Information*Priorities 
Speed Depth 
Live news 
Journalism 
Accuracy 
Spot news
Information*Priorities 
Speed Depth 
Live news 
Journalism 
Accuracy 
Spot news 
Investigative
Information*Priorities 
Speed Depth 
Features 
Live news 
Journalism 
Accuracy 
Spot news 
Investigative
Information*Priorities 
Speed Depth 
Features 
Live news 
Journalism History 
Accuracy 
Spot news 
Investigative
Information*Priorities 
Speed Depth 
Features 
Journalism History 
Accuracy 
Spot news 
Investigative 
Scholarly research 
Live news
Information*Priorities 
Speed Depth 
Features 
Journalism History 
Accuracy 
Spot news 
Investigative 
Scholarly research 
Live news 
Books
Information*Priorities 
Speed Depth 
Features 
Journalism History 
Accuracy 
Spot news 
Investigative 
Scholarly research 
Live news 
Film 
Books
Information*Priorities 
Speed Depth 
Features Encyclopedias 
Journalism History 
Accuracy 
Spot news 
Investigative 
Scholarly research 
Live news 
Film 
Books
Information*Priorities 
Speed Depth 
Features 
Journalism History 
Accuracy 
Spot news 
Investigative 
Museums 
Encyclopedias 
Scholarly research 
Live news 
Film 
Books
Information*Priorities 
Speed Depth 
Features 
Journalism History 
Accuracy 
Spot news 
Investigative 
Museums 
Encyclopedias 
Scholarly research 
Live news 
Film 
Books
Information*Priorities 
Speed Depth 
Features 
Journalism History 
Accuracy 
Spot news 
Investigative 
Museums 
Encyclopedias 
Scholarly research 
Live news 
Film 
Knowledge Gap 
Books
Core policies 
Knowledge Gap 
• Neutral point of view (NPOV) 
• Verifiability (V) 
• Reliable sources (RS) 
• Conflict of interest (COI) 
Too old for the news 
Too new for the history books
Core policies 
Inadequacy of the News 
"Trying to determine what is 
going on in the world by reading 
newspapers is like trying to tell 
• Neutral point of view (NPOV) 
• Verifiability (V) 
• Reliable sources (RS) 
• Conflict of interest (COI) 
the time by watching the 
second hand of a clock" 
-Ben Hecht
Core policies 
Curating the News 
• Neutral point of view (NPOV) 
• Verifiability (V) 
• Reliable sources (RS) 
• Conflict of interest (COI) 
Wikipedia changes everything
Information*Priorities 
Speed Depth 
Spot news Museums 
Encyclopedias 
Features 
Journalism History 
Accuracy 
Scholarly research 
Live news 
Film 
Investigative 
Books
Information*Priorities 
Speed Depth 
Spot news Museums 
Encyclopedias 
Features 
Journalism History 
Accuracy 
Scholarly research 
Live news 
Film 
Investigative 
Wikipedia 
Books
Information*Priorities 
2001 
Peer production 
Speed Depth 
Spot news Museums 
Encyclopedias 
Features 
Journalism History 
Accuracy 
Scholarly research 
Live news 
Film 
Investigative 
Wikipedia 
Books
Information*Priorities 
2005 
Topic coverage 
Speed Depth 
Spot news Museums 
Encyclopedias 
Features 
Journalism History 
Accuracy 
Scholarly research 
Live news 
Film 
Investigative 
Wikipedia 
Books
Information*Priorities 
Speed Depth 
Spot news Museums 
WFeatureiskipedia Encyclopedias 
Books 
Journalism History 
Accuracy 
Scholarly research 
Live news 
Film 
Investigative
Wikipedia Revolution 
• “Crowd” delivers the hardest parts: 
speed and depth 
• Wikipedia’s accuracy increasing with 
time
Knowledge Gap 
News History
News Wikipedia History
open content 
collaboration 
Commons multimedia 
News Wikipedia History 
open authority 
GLAM wiki
open content 
collaboration 
startups 
Commons multimedia 
News Wikipedia History 
WikiData 
data journalism open authority 
GLAM wiki
Wikipedian in residence 
2010: Liam Wyatt at British Museum 
[[Rosetta stone]] article 
had 5x more traffic than 
on museum’s own site 
(2009)
Dominic McDevitt-Parks 
Wikipedian in residence 
US National Archives
David Ferriero 
National Archives and Records Administration 
Archivist of the United States
#WikiAPA Edit-a-thon 
Smithsonian Asian Pacific American Center
Cultural appropriation/historical accuracy 
National Museum of the American Indian
Challenges for 
Wikipedia
Wikipedia growth slowdown
Mobiles Multimedia Community 
33% of Wikipedia traffic is 
mobile; 50% by 2025 
What does this mean for 
participation? 
Input methods, browsing/ 
creating
Mobiles Multimedia Community 
How to make a culture of 
collaborative multimedia? 
Video and interactivity 
tools?
Mobiles Multimedia Community 
Are online communities 
sustainable? 
Wikipedia as teenager 
Curated collection vs attic
Uncharted territory 
! 
GLAM'Wiki'US'Consortium' 
PBS'Mediashift'podcast 
! 
Find'me,'Tweet'me,'tell'me'your'story 
! 
Andrew'Lih' 
http://andrewlih.com' 
Twitter:'Fuzheado'' 
Email:lih@american.! 
edu 
Associate'professor'of'journalism' 
American'University'School'of'Communication

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The Future of Knowledge in the Age of Wikipedia - REMIXNYC 2014

  • 1. The'Future'of'Knowledge in'the'age'of'Wikipedia Andrew'Lih' http://andrewlih.com' Twitter:'Fuzheado'' Email:lih@american.edu September'19,'2014 REMIX'Summit'NYC Associate'professor'of'journalism' American'University'School'of'Communication
  • 2. Andrew'Lih' author'of''The'Wikipedia'Revolution Twitter:'@Fuzheado LIH article discussion view source history access to the sum of all human knowledge. ANDREW Nobodies of Bunch a How REVOLUTION WIKIPEDIA THE HOW A BUNCH OF NOBODIES CREATED THE WORLD’S GREATEST ENCYCLOPEDIA U.S. $24.99 “Imagine a world in which every single person on the planet is given free access to the sum of all human knowledge. That’s what we’re doing.” —Jimmy Wales With more than 2,000,000 individual articles on everything from Aa! (a Japanese pop group) to Zzyzx, California, written by an army of volunteer contributors, Wikipedia is the #8 site on the World Wide Web. Created (and corrected) by anyone with access to a computer, this impressive assemblage of knowledge is growing at an astonishing rate of more than 30,000,000 words a month. Now for the first time, a Wikipedia insider tells the story of how it all happened—from the first glimmer of an idea to the global phenomenon it’s become. Andrew Lih has been an administrator (a trusted user who is granted access to technical features) at Wikipedia for more than four years, as well as a regular host of the weekly Wikipedia podcast. In The Wikipedia Revolution, he details the site’s inception in 2001, its evolution, and its remarkable growth, while also explaining its larger cultural repercussions. Wikipedia is not just a website; it’s a global commu-nity of contributors who have banded together out of a shared passion for making knowledge free. Featuring a Foreword by Wikipedia founder Jimmy Wales and an Afterword that is itself a Wikipedia creation. Wikipedia Revolution Wikipedia, the free encyclopedia navigation, search This article is about the book. For the different, similar terms related to Wikipedia, see Wikipedia (terminology). Wikipedia’s non-encyclopedic visitor introduction, see Wikipedia:About. Revolution (pronunciation ) is the story of the free,[1] multilingual ency-clopedia project supported by the non-profit Wikimedia Foundation. The website’s name portmanteau of the words wiki (a technology for creating collaborative websites) and encyclopedia. Wikipedia’s 10 million articles have been written collaboratively by volun-teers around the world, and almost all of its articles can be edited by anyone who can Wikipedia website.[2] Launched in 2001 by Jimmy Wales and Larry Sanger,[3] it currently the largest and most popular[1] general reference work on the Internet.[4][5][6] Wikipedia Revolution traces Wikipedia’s phenomenal success back to its roots, and the people who have contributed to its stated mission of giving every single person Created the World’s Greatest Encyclopedia ISBN: 978-1-4013-0371-6 ANDREW L IH the Introduction to The Wikipedia Revolution Wikipedia founder, Jimmy Wales now, it’s hard not to use the Internet without experiencing Wikipedia in searches and surfing. It has become an incredibly useful Internet resource in languages. Yet when you use Wikipedia, you may not understand the philosophy behind it. book tells the story of how Wikipedia began and evolved from a traditional encyclopedia into the intricate global community that it is today.
  • 4. Problem with Wikipedia... Works in practice, but not in theory by bored-now@flickr, licensed under Creative Commons Attribution NC License
  • 5.
  • 6. Jimmy Wales By WiLLGT09@flickr, file is licensed under Attribution-Noncommercial-Share Alike 2.0 Generic
  • 7. Larry Sanger by SimSullen, licensed under Creative Commons Attribution 2.0 License
  • 8. Nupedia (2000) 1.Assignment 2.Finding a lead reviewer 3.Lead review 4.Open review 5.Lead copyediting 6.Open copyediting 7.Final approval and markup
  • 10. 1 year = 12 articles By observing life@flickr, file is licensed under Attribution 2.0 Generic
  • 12. Ward Cunningham This file is licensed under Creative Commons Attribution 2.0 License
  • 13.
  • 15. Wikipedia’s rank ComScore: Top 5 Alexa: Top 6 ! Consistently outranked only by Google, Yahoo, Microsoft Comscore: Nov 2009 Alexa: May 2012 Photo by: victoriapeckham@flickr, Creative Commons
  • 16. Wikipedia articles Roughly: 4.5 million English articles 31+ million total articles 270+ languages (April 2014) by bored-now@flickr, licensed under Creative Commons Attribution NC License
  • 17. Wikipedia printed English Wikipedia 1,980 volumes 10 stacks
  • 18. Wikipedia traffic 20 bln pageviews/month 500 mln unique visitors/month ! (April 2014) http://reportcard.wmflabs.org/#core-graphs-tab; by bored-now@flickr, licensed under Creative Commons Attribution NC License
  • 19. Wikipedia editors (global) 75,000 users > 5 edits/month 11,000 users > 100 edits/month ! (April 2014) by bored-now@flickr, licensed under Creative Commons Attribution NC License http://stats.wikimedia.org/reportcard/
  • 20. Core policies Core Policies • Neutral point of view (NPOV) • Verifiability (V) • Reliable sources (RS) • Conflict of interest (COI) Neutral point of view (NPOV) Verifiability (V) Reliable sources (RS) Conflict of interest (COI)
  • 21. Wikipedia’s role News cycle to historical record
  • 22.
  • 27. Information*Priorities Speed Depth Journalism Accuracy
  • 28. Information*Priorities Speed Depth Journalism Accuracy Spot news
  • 29. Information*Priorities Speed Depth Live news Journalism Accuracy Spot news
  • 30. Information*Priorities Speed Depth Live news Journalism Accuracy Spot news Investigative
  • 31. Information*Priorities Speed Depth Features Live news Journalism Accuracy Spot news Investigative
  • 32. Information*Priorities Speed Depth Features Live news Journalism History Accuracy Spot news Investigative
  • 33. Information*Priorities Speed Depth Features Journalism History Accuracy Spot news Investigative Scholarly research Live news
  • 34. Information*Priorities Speed Depth Features Journalism History Accuracy Spot news Investigative Scholarly research Live news Books
  • 35. Information*Priorities Speed Depth Features Journalism History Accuracy Spot news Investigative Scholarly research Live news Film Books
  • 36. Information*Priorities Speed Depth Features Encyclopedias Journalism History Accuracy Spot news Investigative Scholarly research Live news Film Books
  • 37. Information*Priorities Speed Depth Features Journalism History Accuracy Spot news Investigative Museums Encyclopedias Scholarly research Live news Film Books
  • 38. Information*Priorities Speed Depth Features Journalism History Accuracy Spot news Investigative Museums Encyclopedias Scholarly research Live news Film Books
  • 39. Information*Priorities Speed Depth Features Journalism History Accuracy Spot news Investigative Museums Encyclopedias Scholarly research Live news Film Knowledge Gap Books
  • 40. Core policies Knowledge Gap • Neutral point of view (NPOV) • Verifiability (V) • Reliable sources (RS) • Conflict of interest (COI) Too old for the news Too new for the history books
  • 41. Core policies Inadequacy of the News "Trying to determine what is going on in the world by reading newspapers is like trying to tell • Neutral point of view (NPOV) • Verifiability (V) • Reliable sources (RS) • Conflict of interest (COI) the time by watching the second hand of a clock" -Ben Hecht
  • 42. Core policies Curating the News • Neutral point of view (NPOV) • Verifiability (V) • Reliable sources (RS) • Conflict of interest (COI) Wikipedia changes everything
  • 43. Information*Priorities Speed Depth Spot news Museums Encyclopedias Features Journalism History Accuracy Scholarly research Live news Film Investigative Books
  • 44. Information*Priorities Speed Depth Spot news Museums Encyclopedias Features Journalism History Accuracy Scholarly research Live news Film Investigative Wikipedia Books
  • 45. Information*Priorities 2001 Peer production Speed Depth Spot news Museums Encyclopedias Features Journalism History Accuracy Scholarly research Live news Film Investigative Wikipedia Books
  • 46. Information*Priorities 2005 Topic coverage Speed Depth Spot news Museums Encyclopedias Features Journalism History Accuracy Scholarly research Live news Film Investigative Wikipedia Books
  • 47. Information*Priorities Speed Depth Spot news Museums WFeatureiskipedia Encyclopedias Books Journalism History Accuracy Scholarly research Live news Film Investigative
  • 48. Wikipedia Revolution • “Crowd” delivers the hardest parts: speed and depth • Wikipedia’s accuracy increasing with time
  • 51. open content collaboration Commons multimedia News Wikipedia History open authority GLAM wiki
  • 52. open content collaboration startups Commons multimedia News Wikipedia History WikiData data journalism open authority GLAM wiki
  • 53.
  • 54.
  • 55.
  • 56. Wikipedian in residence 2010: Liam Wyatt at British Museum [[Rosetta stone]] article had 5x more traffic than on museum’s own site (2009)
  • 57. Dominic McDevitt-Parks Wikipedian in residence US National Archives
  • 58. David Ferriero National Archives and Records Administration Archivist of the United States
  • 59. #WikiAPA Edit-a-thon Smithsonian Asian Pacific American Center
  • 60. Cultural appropriation/historical accuracy National Museum of the American Indian
  • 61.
  • 62.
  • 63.
  • 64.
  • 67. Mobiles Multimedia Community 33% of Wikipedia traffic is mobile; 50% by 2025 What does this mean for participation? Input methods, browsing/ creating
  • 68. Mobiles Multimedia Community How to make a culture of collaborative multimedia? Video and interactivity tools?
  • 69. Mobiles Multimedia Community Are online communities sustainable? Wikipedia as teenager Curated collection vs attic
  • 70. Uncharted territory ! GLAM'Wiki'US'Consortium' PBS'Mediashift'podcast ! Find'me,'Tweet'me,'tell'me'your'story ! Andrew'Lih' http://andrewlih.com' Twitter:'Fuzheado'' Email:lih@american.! edu Associate'professor'of'journalism' American'University'School'of'Communication