The document discusses user research conducted to understand how data from Wikimedia projects can better support diversity efforts.
Key findings include developing 6 personas representing potential users, including diversity-focused editors, community leaders, developers, and researchers. Interviews revealed challenges around technical accessibility of tools, a need for customization and localization, and tracking underrepresented groups over time.
The research aims to provide actionable insights to inform diversity through an integrated tool called "humaniki" that merges existing projects. Overall, the research identified improving usability of existing data and expanding analysis dimensions as important themes to address gaps.
The Media Researcher as Storyteller: Working with Digitized Audiovisual SourcesBerber Hagedoorn
This study offers a first exploratory critique of digital tools' socio-technical affordances in terms of support for narrative creation by media researchers. We reflect on narrative creation processes of research, writing and story composition by Media Studies and Humanities scholars as well as media professionals (journalists, television/image researchers, documentary filmmakers, digital storytellers, media innovation experts) working with cross-media and audiovisual sources, and the pivotal ways in which digital tools inform these processes of search and storytelling. Our study proposes to add to the existing body of user-centered Digital Humanities research by presenting the insights of a cross-disciplinary user study. This involves, broadly speaking, researchers studying audiovisual materials in a co-creative design process, set to fine-tune and further develop a digital tool that supports audiovisual research through exploratory search. This article focuses on how researchers – in both academic as well as professional settings – use digital search technologies in their daily work practices to discover and explore (crossmedia, digital) audiovisual archival material, specifically when studying 'disruptive' media events . We focus on three user types, (1) Media Studies researchers; (2) Humanities researchers that use digitized audiovisual materials as a source for research and (3) media professionals who need to retrieve audiovisual materials for audiovisual text productions. Our study primarily provides insights into the search, retrieval and narrative creation practices of these user groups. However, a user study such as this in which qualitative methods (co-creative design sessions, focus groups, research diaries, questionnaires) are combined, affords fine-grained insights, and informs conclusions about the role of digital tools in meaning-creation processes around working with audiovisual sources.
Reference to our related journal article: Berber Hagedoorn and Sabrina Sauer, ‘The Researcher as Storyteller: Using Digital Tools for Search and Storytelling with Audio-Visual (AV) Materials’, submitted for review to VIEW: Journal of European Television History and Culture (2018)
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...RitikaRoy32
This research explores the potential of User Interface (UI) and User Experience (UX) design to improve the lives of underprivileged transgender individuals living in poverty in India.
It examines how mobile-based UI/UX solutions, focusing on factors like accessibility, local language support, and cultural sensitivity, can connect them to crucial resources like healthcare, education, and legal aid.
The Media Researcher as Storyteller: Working with Digitized Audiovisual SourcesBerber Hagedoorn
This study offers a first exploratory critique of digital tools' socio-technical affordances in terms of support for narrative creation by media researchers. We reflect on narrative creation processes of research, writing and story composition by Media Studies and Humanities scholars as well as media professionals (journalists, television/image researchers, documentary filmmakers, digital storytellers, media innovation experts) working with cross-media and audiovisual sources, and the pivotal ways in which digital tools inform these processes of search and storytelling. Our study proposes to add to the existing body of user-centered Digital Humanities research by presenting the insights of a cross-disciplinary user study. This involves, broadly speaking, researchers studying audiovisual materials in a co-creative design process, set to fine-tune and further develop a digital tool that supports audiovisual research through exploratory search. This article focuses on how researchers – in both academic as well as professional settings – use digital search technologies in their daily work practices to discover and explore (crossmedia, digital) audiovisual archival material, specifically when studying 'disruptive' media events . We focus on three user types, (1) Media Studies researchers; (2) Humanities researchers that use digitized audiovisual materials as a source for research and (3) media professionals who need to retrieve audiovisual materials for audiovisual text productions. Our study primarily provides insights into the search, retrieval and narrative creation practices of these user groups. However, a user study such as this in which qualitative methods (co-creative design sessions, focus groups, research diaries, questionnaires) are combined, affords fine-grained insights, and informs conclusions about the role of digital tools in meaning-creation processes around working with audiovisual sources.
Reference to our related journal article: Berber Hagedoorn and Sabrina Sauer, ‘The Researcher as Storyteller: Using Digital Tools for Search and Storytelling with Audio-Visual (AV) Materials’, submitted for review to VIEW: Journal of European Television History and Culture (2018)
UI:UX Design and Empowerment Strategies for Underprivileged Transgender Indiv...RitikaRoy32
This research explores the potential of User Interface (UI) and User Experience (UX) design to improve the lives of underprivileged transgender individuals living in poverty in India.
It examines how mobile-based UI/UX solutions, focusing on factors like accessibility, local language support, and cultural sensitivity, can connect them to crucial resources like healthcare, education, and legal aid.
Using Maps in Community-Based Research (3/12/15)Healthy City
Through this webinar you will:
• Explore Healthy City's community-based research approach
• Hear case studies of how others have used community mapping
• Learn how to create your own maps on HealthyCity.org
Council on-foundations 2014-media-deserts_10182014. v2Michelle Ferrier
The role of community foundations in fueling localized, media innovations that serve residents of their communities using The Media Deserts Project to visualize and engage communities in creating strategies for fresh, local news and information.
The Kenya Ushahidi Evaluation Project was 9-month Ushahidi Evaluation Project in partnership with the Harvard Humanitarian Initiative supported by the Knight Foundation. Jennifer Chan and Melissa Tully conducted research, created use cases and toolboxes. (2011) The following are blog posts about their work. (previously posted on blog.ushahidi.com)
Researching Social Media – Big Data and Social Media AnalysisFarida Vis
Researching Social Media – Big Data and Social Media Analysis, presentation for the Social Media for Researchers: A Sheffield Universities Social Media Symposium, 23 September 2014
4th Wheel Social Impact (4WSI) is committed to strengthening social programs in India, to achieve large scale sustainable impact. The organization believes the integration of data, technology and partnerships will enable the achievement of the Sustainable Development Goals.
With the objective of building on the already existing capacities of personnel in the development sector, specifically in the domain of bringing community voices into program evaluation,
4WSI hosted a workshop on ‘Story Telling for Evaluation’.
Rebuild by Design has established a small global working group on the design and politics of resiliency. This group is looking at—and assisting in shaping—how cities and regions around the world incorporate design into resiliency approaches, initiatives, and policy. Its first collective task is a collection of essays addressing two questions: First, identifying how design thinking is being incorporated and translated into political processes and understanding the obstacles that prevent design insights from informing policy practices. Second, collecting ideas for improving these processes, so that design and politics might be better integrated.
This initial group will form the core of a larger network that we aim to build over the long run. Meanwhile, are engaging directly with existing programs and initiatives. We will not duplicate efforts, but instead use this global working group to ignite broader discussions and further collaborations.
Presented by John Young (ODI) and Laura Harper (Wellcome) at the Public Engagement Workshop, 2-5 Dec. 2008, KwaZulu-Natal South Africa, http://scienceincommunity.wordpress.com/
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
Is it possible to deliver a “Toyota-type” social service?
That is the question that led us to start a research on TQM, lean production methods and children participation. This article is the first article draft, intended to be a “provocative” piece of information that gathers without any kind of scientific design, data from different sources.
PhD defense contributions:
Providing a study of human generated recommendation on Twitter and its effect.
García-Gavilanes et al. Follow My Friends This Friday! An Analysis of Human-generated Friendship Recommendations. SocInfo’13 [Best paper award]
Describing the evolution of user behavior over time regarding the content they generate.
García-Gavilanes et al. Who are my Audiences? A Study of the Evolution of Target Audiences in Microblogs. SocInfo’14
Describing differences and similarities of users across countries regarding the way people tweet and connect with others.
García-Gavilanes et al. Microblogging without Borders: Differences and Similarities. Websci’11.
w/ Poblete et al. Do All Birds Tweet the Same? Characterizing Twitter Around the World. In CIKM’11
Proposing how to combine anthropological studies of culture with large scale data.
Correlating how and when people tweet with dimensions of national culture and pace of life
García-Gavilanes et al. Cultural Dimensions in Twitter: Time, Individualism and Power. ICWSM’13 [Honorable mention]
Improving the prediction of the communication strength between users from different countries by taking into account several cultural and socio-economic indicators taken from diverse sources.
García-Gavilanes et al. Twitter ain’t Without Frontiers: Economic, Social, and Cultural Boundaries in International Communication. CSCW’14.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Using Maps in Community-Based Research (3/12/15)Healthy City
Through this webinar you will:
• Explore Healthy City's community-based research approach
• Hear case studies of how others have used community mapping
• Learn how to create your own maps on HealthyCity.org
Council on-foundations 2014-media-deserts_10182014. v2Michelle Ferrier
The role of community foundations in fueling localized, media innovations that serve residents of their communities using The Media Deserts Project to visualize and engage communities in creating strategies for fresh, local news and information.
The Kenya Ushahidi Evaluation Project was 9-month Ushahidi Evaluation Project in partnership with the Harvard Humanitarian Initiative supported by the Knight Foundation. Jennifer Chan and Melissa Tully conducted research, created use cases and toolboxes. (2011) The following are blog posts about their work. (previously posted on blog.ushahidi.com)
Researching Social Media – Big Data and Social Media AnalysisFarida Vis
Researching Social Media – Big Data and Social Media Analysis, presentation for the Social Media for Researchers: A Sheffield Universities Social Media Symposium, 23 September 2014
4th Wheel Social Impact (4WSI) is committed to strengthening social programs in India, to achieve large scale sustainable impact. The organization believes the integration of data, technology and partnerships will enable the achievement of the Sustainable Development Goals.
With the objective of building on the already existing capacities of personnel in the development sector, specifically in the domain of bringing community voices into program evaluation,
4WSI hosted a workshop on ‘Story Telling for Evaluation’.
Rebuild by Design has established a small global working group on the design and politics of resiliency. This group is looking at—and assisting in shaping—how cities and regions around the world incorporate design into resiliency approaches, initiatives, and policy. Its first collective task is a collection of essays addressing two questions: First, identifying how design thinking is being incorporated and translated into political processes and understanding the obstacles that prevent design insights from informing policy practices. Second, collecting ideas for improving these processes, so that design and politics might be better integrated.
This initial group will form the core of a larger network that we aim to build over the long run. Meanwhile, are engaging directly with existing programs and initiatives. We will not duplicate efforts, but instead use this global working group to ignite broader discussions and further collaborations.
Presented by John Young (ODI) and Laura Harper (Wellcome) at the Public Engagement Workshop, 2-5 Dec. 2008, KwaZulu-Natal South Africa, http://scienceincommunity.wordpress.com/
Applying TQM in Social Projects -Children rights and youth participation as t...InterMedia Consulting
Is it possible to deliver a “Toyota-type” social service?
That is the question that led us to start a research on TQM, lean production methods and children participation. This article is the first article draft, intended to be a “provocative” piece of information that gathers without any kind of scientific design, data from different sources.
PhD defense contributions:
Providing a study of human generated recommendation on Twitter and its effect.
García-Gavilanes et al. Follow My Friends This Friday! An Analysis of Human-generated Friendship Recommendations. SocInfo’13 [Best paper award]
Describing the evolution of user behavior over time regarding the content they generate.
García-Gavilanes et al. Who are my Audiences? A Study of the Evolution of Target Audiences in Microblogs. SocInfo’14
Describing differences and similarities of users across countries regarding the way people tweet and connect with others.
García-Gavilanes et al. Microblogging without Borders: Differences and Similarities. Websci’11.
w/ Poblete et al. Do All Birds Tweet the Same? Characterizing Twitter Around the World. In CIKM’11
Proposing how to combine anthropological studies of culture with large scale data.
Correlating how and when people tweet with dimensions of national culture and pace of life
García-Gavilanes et al. Cultural Dimensions in Twitter: Time, Individualism and Power. ICWSM’13 [Honorable mention]
Improving the prediction of the communication strength between users from different countries by taking into account several cultural and socio-economic indicators taken from diverse sources.
García-Gavilanes et al. Twitter ain’t Without Frontiers: Economic, Social, and Cultural Boundaries in International Communication. CSCW’14.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
1. humaniki
User Research
Understanding how data powers diversity
efforts in Wikimedia Movement.
Sejal Khatri
sejal.khatri5@gmail.com
October 2020
Illustration from undraw.co
2. Content
01 Introduction
02 Research Background
03 Methods - Interviews
04 Findings - Personas
05 Discussion - Themes
06 Implications for Design - Next Steps
07 Appendix
4. Introduction
Project / Context
Problem Space
Wikimedia projects hold several million
biographies, which form an incredible dataset
about WHO the project finds important. However
without further analysis and tools, it's difficult to
answer some prominent questions about those
biographies like:
● how diverse are they?
● which diversity gaps would be easy to fill?
● how are these statistics changing over
time?
Grant Page
humaniki
humaniki is a merger of two previous Wikimedia
projects Wikidata Human Gender Indicators (WHGI)
and Denelezh, that provide data to evaluate aspects of
the diversity in biographies. This project generates and
tracks statistics about who is represented in Wikimedia
projects, helping to address diversity gaps with data
tools.
This project is Wikimedia Foundation grant-funded,
being built in collaboration with the Wikimedia
community.
5. Project team
Project / Team
Meet our team:
Maximilian Klein
Data Scientist
Sejal Khatri
UX Researcher/Designer
Eugenia Kim
Front End Developer
Envel Le Hir
Data Engineer
,
7. Research Background
Project / Research
Objectives
The objective of this research study is to elicit feature requirements by
understanding the challenges community members face with the current
tools, along with identifying the opportunities of collaboration and
integration with teams leading diversity efforts in the community.
The objectives of research are guided by previous discussions and
community engagements on the talk pages and other channels.
Research Question:
How might we provide usable and actionable insights for diversity
focused editors and community members so that they can inform
diversity driven efforts for Wikimedia Projects?
Key Objectives
●
●
●
8. Project / Research
Literature Review
We followed the participatory design approach wherein we involved a defined set of stakeholders in our research
process to democratize the process of the designing the new tool. We conducted a literature review of existing
community efforts in the similar direction to inform our research strategy and identify stakeholders for our
research study.
Literature review sections:
1. Relevant user groups - Wikiprojects that tackle systemic bias
2. Current tools that support user groups
3. Previous feedback and suggested features on WHGI and Denelezh
4. User Research Approach - Process Flow
10. Project / Research / Methods
Interview design and recruitment
We used statistically non-representative stratified sampling to build a sample of 23 community stakeholders
which also involved users of the WHGI and Denelezh tools. We made effort to recruit people from all genders, as
well as both leaders and non-leaders from each wikiproject. Our final sample included 8 Men and 13 Women, with
2 undisclosed participants.
We recruited participants by posting screening surveys on each community’s discussion channels including on
each community’s “Village Pump” community announcement page, social media pages, and news channels. We
used snowball sampling and purposive sampling to increase our reach to participants who are the primary user
base for our tool.
Survey Tool:
We used a secure online survey tool, Qualtrics, for our screener survey. We collected information about
respondents’ demographics, wikipedia tenure and wikiproject involvement to help us shortlist a inclusive and
balanced subsets of participant groups. We provided Interview consent form and information sheet to all
participants who signed up for interview study.
11. Project / Research / Methods
Interview design and recruitment
Response Rate
Amongst the 24 survey respondents, 23 consented to participate in survey research, 13 consented to participate
in interview research (4 Men, 9 Women).
Interview Protocol
For Editors, For Researchers/Organizers.
Reimbursement for survey participants
We reimbursed community members who signed up through the screener survey for their time. The reason for
reimbursing participants was to motivate members to participate in our research and in turn, to increase
response rate from diversity focused editors in the community.
12. Project / Research / Methods
Participants Summary
Following is a summary about the number of different participant profiles that we interviewed:
No. Participant Profile
8 Diversity-focused editors (editors who participate/organize diversity events, make contributions to improve
representation of underrepresented groups)
7 Community representatives from several diversity organizations such as Women in Red, WikiDonne, Wiki
Gap, WhoseKnowledge, and Art+Feminism.
3 Researchers from gender and ethnic studies
4 Technical experts and developers of other similar tools
13. Project / Research / Methods
Research Methodology
We used qualitative research methodology to understand community frustrations and needs with the goal to elicit feature
requirements for the new tool. Our 23 interviews lasted between 50 mins to 70 mins for an average of 60 mins and a total
of 23 hours of interview data. We employed grounded theory approach to analyse our interview data, using Taguette, a open
source qualitative data analysis tool. We used axial coding to identify our key themes mapped with feature requirements.
We used three types of interview sessions to learn from participants:
Semi-Structured Interviews
In the interviews with technical experts,
community representatives, and
researchers, we focused on discussing
potential integrations, community needs,
and interface guidelines to better inform
our design.
Open Card Sorting
In the interviews with editors, we
conducted classic co-design activities like
open card sorting where they suggested
new diversity statistics that should be
tracked along with ways in which current
statistics can be made more usable.
Group Interviews
In group interviews with editors from same
wikiprojects, we were able to identify
common challenges and gauge the current
state of community discussions by
facilitating a co-operative discussion
environment.
kanban by Akheela from the Noun Project
Business Meeting by priyanka from the Noun Project
interview by Prashanth Rapolu from the Noun Project
15. Personas
Project / Research / Findings
From interviews, we developed a deeper understanding of our 4 participant user groups, which guided our
definition of 6 identified archetypes of humaniki’s potential users.
Emilia
Emilia is a academic researcher
and has background in studying
underrepresented communities.
Mia
Mia is a community developer
from Swedish Wikipedia.
Gurleen and Stef
Gurleen and Stef are diversity
focused editors. Gurleen is
multilingual and is from
non-English language edition.
Carina and Amina
Carina and Amina are
community leaders, Amina is
also an Activist.
* The names are fictional
16. Carina
Wikiproject Representative
Concerns
The labels used for structuring the
data on wikidata vary based on the
language edition.
There is conflicting notability criteria
by language editions - “We face
notability problems, we have to
control name by name if it is notable
or not.”
Goals
● Identify and bridge the
knowledge gaps on
Wikimedia projects
● Communication with
community and general
people to create awareness.
Carina is long term Wikipedia and has been
working towards improving content diversity
on Wikipedia, focussing on women articles.
She is closely connected with local and
international community and is aware of the
tools available in the space. She strives to
increase the awareness of gender gap on
Wikipedia projects to direct resources
(events, meetups) in that direction. Observations/Needs
find
relevant diversity statistics based on
location and field of interest.
Key point: I find it hard to follow the progress
in the content growth of underrepresented
groups.
“We are sitting with
spreadsheets, manual counting
that takes forever. There is really
a problem with a lack of
sufficiently pro content tracking
tools.”
Tools in use
● Programs and Events Dashboard
● Wikidata query
● Listeria Bot
● Wikidata Human Gender Indicators
● Denelezh
● WikiGapFinder
Opportunities
● Track knowledge gaps
● Provide easy to use tools to
search for relevant (local)
content
recommendations/stats.
17. It is hard to do a good query search which will rule
out the objects from Wikidata that don't meet
relevance criteria on Wikipedia. This ends up with a
list where quite a few redlinks are actually relevant.
– Wikiproject Representative
Technical Challenges
We found that developers and data
scientists working on tools in the diversity
domain face challenges in identifying good
ways to index data based on categories of
relevance like country, language, field of
interest, etc. This could be either due to
information gaps in structured data sources
like Wikidata or shortage of resources to
support an architecture for this purpose.
With the global scale usage of wikimedia
infrastructure and diversity of development
efforts, identifying ways to support
architecture for different initiatives would
play a key role in sustainable development.
18. Amina (activist)
Wikiproject Representative
Concerns
Receiving consent from individual
members to identify and categorize
them as a member of the LGBTIQ
community. Also, stringent citation
rules on Wikipedia with most of
available sources being local while
Wikipedia only accepting articles
from high profile publications.
Goals
● Compiling and writing
biography from most
important persons from
LGBTQ community.
● Identifying resources and
tools that can help inform or
support this movement.
Amina is an activist who works towards
improving the representation of LGBTIQ
people on Wikimedia projects. Amina started
by making “snail trails of revolution”, and has
organized grassroots level activities in the
community. Amina works towards creating a
space, where activists can think out loud, and
map out our thoughts to brainstorm ideas.
Observations/Needs
Our efforts are grassroots level,
conducted manually without using a
structured system.
It has been only 2 or 3 years that
the space was opened to actually discuss
visibility of women or queer people in our
country.
Tools in use
● No Tools
“This is alarming but it needs to
be translated for people to
understand that it is alarming
otherwise its like its happening
in another world, in English and
nobody is thinking about it”
Opportunities
● Create awareness and
provide accessible tools to
members from
underrepresented
communities
19. Mia
Community Developer
Concerns
Relevant list making: On tools that
support article recommendations
for article translations between
language editions (like
WikiGapFinder), developers find it
difficult to generate relevant lists
because currently filters like
citizenship and occupation aren't
available in conjunction with
translation tools.
There is lack of structured data
availability for non-gender bias like
race data.
Goals
● Standardize statistics for
non-gender bias
● Provide seamless interface
for campaigns
● Provide relevant interwiki
translation opportunities
Mia is a community developer who helps
community representatives and event
organizers curate lists for diversity
editathons. Mia also helps volunteers
navigate the resources and access tools
available for automating manual processes.
Observations/Needs
We want to create tools that can
be used by volunteers.
“I don't want to write a sparql
query that 'times-out' anymore”
Tools in use
● Wikidata query
● Listeria Bot
● WikiGapFinder
● Wikidata Human Gender Indicators
● Denelezh
Opportunities
● Improve usability of tools
● Provide completion
metadata like (en->swedish
women) has 25% overlap
● Customized list making
based on relevant factors
like country and language.
20. We would not like to make people write
SPARQL in the first place. We want a
tool that can be used by volunteers.
– Community Developer
Technical Accessibility
We found that most of tools available to
facilitate diversity driven efforts like list
making with listeria bot and SPARQL for
wikidata query search have technical barrier
of participation. Developers from our
sample set recognize this and are
constantly looking for tools that are easy to
use for volunteers who don’t have a
technical background.
21. Gurleen (non-native English user)
Diversity focused Editor
Concerns
Tools not available in native
languages.
Notability conflicts for women
articles and high deletion rate.
Leadership dominated by Men in
small size language editions.
Goals
● Tools that can help create
awareness of knowledge
gaps on Wikipedia to drive
resources in that directionGurleen is a editor from a non-English
Wikipedia language edition. She occasionally
attends and organizes diversity focused
events. Gurleen is a inclusionist.
Gurleen came to know about gender gap on
Wikipedia by her own experiences with her
women article contributions being rejected,
as well as by awareness campaigns led by
Wikiproject representatives.
Observations/Needs
Key point: I am not a coder, I look at other
people's queries and adapt them.
Key point: If data could be shown
interactively, it would be much easier to
convince grant making organizations.
Key point: I have observed that Men editors
want to focus on needs of readers i.e
mainstream subjects like politics, media, etc
rather than writing about women. (Hindi
Wikipedia user)
“Sometimes we feel that tools
with English Interface only track
the English written information
on Wikidata, it's a knowledge
gap!”
Tools in use
● Wikidata query
● Wikidata Human Gender Indicators
Opportunities
● Awareness of tools amongst
non-English user base.
● Internationalization - make
tool interface available in
other languages.
22. Stef (native English user)
Diversity focused Editor
Concerns
Preserve diversity: Notability
conflicts and large scale article
deletions.
As we fill the article gaps from past
century, the gender gap would
further inflate as most articles are of
white men.
Goals
● Track article deletions to
preserve diversity
Stef is a editor of English Wikipedia language
edition and has participated in diversity
editathons and events. She is a inclusionist.
Stef actively engages in the English and
International wikimedia communities. She
also contributes to wikidata by updating
items with relevant gender categories.
Observations/Needs
have gone through big
rejected/deleted piles of articles to restore
deleted articles.
I want to be able to filter out
languages that I am most interested in,
languages I am interested in are really big in
terms of global usage.
“I see a lot of efforts to create
new articles on women becoming
a magnet for deletion, women of
color being nominated for
deletion”
Tools in use
● Wikidata query
● Listeria Bot
● Wikidata Human Gender Indicators
● Denelezh
● WikiGapFinder
Opportunities
● Provide information about
gender representation on
Wikidata
● Provide options to customize
visualizations based on
individual use cases
● Enable tracking or provide
data of article deletions
along with article creations
23. Emilia
Academic Researcher
Concerns
The same patterns of power are just
being replicated within the space
that is supposed to be democratic
and more equity focused.
Goals
Use the data made available by
humaniki for identifying key
research areas and spaces for
intervention.
Some research ideas included:
1. Compare wikipedia data with
other platforms like social media to
identify patterns/trends and
generate research questions.
2. Create an anomaly detection data
model to identify bias in deletion
actions against underrepresented
groups.
3. Identifying coverage of
indegeneous peoples
Emilia is a subject matter expert and is a
academic researcher in a recognized
institution. She conducts research in the
diversity space and also teaches in a similar
domain. Emilia thinks data made available by
humaniki would help her identify new
research themes to understand diversity
trends on Wikimedia Projects and study
factors curbing the growth of marginalized
content.
“Knowledge is contested actively
in places today that claim to be
democratic and accessible”
Observations/Needs
nterested in looking at the
incremental change over time.
Ethnicity/race are socially
constructed and they are constantly
negotiated, including on-wiki.
I want access to an open dataset
by indicators such as country, profession,
disciplines, region, caste.
Opportunities
● Make data accessible to
researchers in research
friendly format.
24. Personas
We created a prioritization matrix to
understand the ease of use in using the
previous tools (WHGI, Denelezh) in
comparison with the value those tools
provide to them. Based on the fact that
humaniki is a merge of those tools, we
can say that humaniki would fall under
the high value index for all our identified
personas.
* These personas are mapped based on
researcher’s interpretations of their
background and challenges.
25. Key Themes
Improving the usability of the data we already collect by
making it more shareable, more searchable and more
re-usable.
Expanding the analysis dimensions of the existing data
including different attributes of humans, the snapshot date of
the data was collected, and the interface language.
Providing actionable insights by highlighting editing
opportunities on wikidata and wikimedia projects.
1
3
2
We identified four key themes from the list of elicited feature requirements from the community.
Maintain highly used features and statistics already in use
by the community4
Project / Research / Key Themes
26. 1. Improving the usability of the data we already
collect by making it more shareable, more
searchable and more re-usable.
1a. Publication ready presentation
1b. Customizable and comparative visualizations
1c. Enabling third party applications via data API
Project / Research / Key Themes
27. 1a. Publication ready presentation for creating awareness
Description
Previous tools achieved their best success at producing high-level
statistics that people found useful to cite (BBC, NYT, Bloomberg), users
requested to make making these statistics pretty and easy to copy/cite.
Example: Provide high level gender gap stats for press release
Use cases
As a wikiproject representative,
1. I want information about high level statistics like latest percentage of
women biographies to keep the women in red wikiproject page stats
updated.
2. I want to be able to easily view high level metrics to be able to say
something at a press release, stats that can be turned into a narrative.
Providing high level gender gap statistics for press release.
We need high level metrics to create gender gap awareness and to initiate
the discussion in the community. When a women meetup is organized, the
community members reject the idea and say ‘Why are we putting so much
money for women's party?’
– P25, Indian Language Wikipedia Editor
Shortlisted Feature for Development
code by Aiden Icons from the Noun Project
28. Description
In the current version, we allow users to view the static visualizations but
without dynamic exploration of the data. Customizable visualizations
would enable interactive exploration of gender gap on different
wikiprojects.
Example: Provide custom selectors for filtering most relevant information
based on user needs
Use cases
As a wikiproject representative,
1. I want to filter out information based on Wikiproject and Language.
2. I want to filter out most significant geographic list with real countries.
3. I want to be able to compare two groups of countries and be able to
aggregate a custom country list.
4. I want to be able to compare high level occupation trends between
different countries, by grouping subsets of occupation categories like
football players, dancers as sports people
5. I want to be able to aggregate some language wikipedias to compare
situation only some language wikipedians, e.g. african language
wikipedians
As a diversity focused editor,
1. I want to be able to filter out languages that I am most interested in,
languages I am interested in are really big in terms of global usage.
1b. Customizable and comparative visualizations to
enable data exploration
Provide custom selectors for filtering most relevant information based on user needs
We need Nicer tool and more interactive interface then it could be used to
do so many things to find what is missing
– P18, Diversity focused Editor
Shortlisted Feature for Development
29. Description
With the humaniki’s rich data pipeline, further applications could be made
that are out of our project scope.
Example: Anomaly detection to alert community members about the large
scale deletions targeting a particular gender, language, or occupation, or
event (date range).
Use cases
As a researcher,
1. I want to export data about article deletions for further analysis.
As a community representative,
1. I want to share precise link to customized visualization for others to
duplicate my pattern of data exploration.
As a developer:
1. I want to identify good seed articles, like ukrainin scientists to feed into
GapFinder, to improve its search accuracy.
1c. Enabling third party applications via data API
I want access to an open dataset by indicators such as country, profession,
disciplines, region, caste to explore research opportunities in the diversity
domain.
– P8, Researcher
Deliver a rich data pipeline that can support integration with similar tools and research in the domain
30. 2. Expanding the dimensions of the existing data
Including different attributes of humans, the snapshot date the data was collected, and the interface
language.
2a. Gender gap evolution
2b. Maximizing currently collected gender gap data
2c. Internationalization
Project / Research / Key Themes
31. Description
While current gender gap statistics are useful, users requested to be able
to view how they have changed over time to get insights about community
efforts.
Example: Provide Monthly, weekly and yearly tracking of article creation
and article deletions
Use cases
As a diversity focused editor,
1. I want to to track article deletions (24hrs - week, to 3 months after
creation) mapped by ethnicity to try and keep articles of underrepresented
groups from being deleted.
2. I want to view how much female related information is available with at
least one sitelink (any wikiproject/language edition), So that we can work
on the percentage that is not represented.
3. I want to view differences in women scientists articles (particular
occupation field) being created over the course of a year, uptil today.
4. I want to view evolution of gendered content representation on Wikidata.
As a researcher,
1. I want to see an all up view of additions and deletions over time, mapped
with editathons and events.
As wikiproject representative,
1. I want to measure the evolution from one point to next time, and be able
to look data from specific years.
2a. Gender gap evolution to track diversity trends
I want to track deletions to make a strong argument of how knowledge is
being suppressed.
– P22, Researcher
Enabling tracking of content diversity over time.
Shortlisted Feature for Development
32. Description
Previously this project has just been concerned with the basic dimensions
of humans in Wikidata, but users requested to be able to view other
categories mapped with gender.
Example: Occupations are described in Wikidata, but their subclass-trees
are messy, we can aggregate by greatest-common-denominator
occupations.
Use cases
As a diversity focused editor,
1. I want to identify articles on women that have fewer sitelinks.
2. I want to get suggestions for relevant links that can be added between
different articles about women.
2b. Maximizing currently collected gender gap data
I want to choose specific women based on high level occupation fields like
Women scientists that should automatically encompass researchers and
other subcategories so that I don’t have to write Sparql queries. Also,
health care professionals (optometrist, audiologists, nurses, doctors) and
STEM category.
– P18, Diversity focused Editor
Providing statistics about other categories like readership mapped with gender.
33. Description
This tool has only been available in English, yet the gender gap exists
across different language projects and users from non-English language
editions requested for tool to be made available in their language.
Use cases
As a wikiproject representative ,
1. I want to create awareness about gender gap on local language
Wikimedia communities to encourage participation in bridging the gap and
develop empathy amongst the dominating administrators for such
activities.
2. I am identifying resources and tools that can help inform or support the
diversity movement.
As a diversity focused editor,
1. I want to create gender gap awareness to motivate participation at
grassroots levels.
2c. Internationalization to adapt software to different languages
Sometimes we feel that tools with English Interface only track the English
written information on Wikidata, it's a knowledge gap!
– P15, Diversity focused Editor from Indian Language Wikipedias
Make tools available in non-English language interfaces.
Shortlisted Feature for Development
34. 3. Providing actionable insights by highlighting
editing opportunities on wikidata and wikimedia
projects.
3a. Customized List-making
3b. Data Completeness
Project / Research / Key Themes
35. Description
List making already occurs for many wikiprojects with listeriabot and other
tools. But there are still some advanced search criterias that can't be made
that way, and users requested to expand WHGI and Denelezh’s advance
filtering features to enable list making.
Examples:
1. Finding relevant articles by language edition, country, and
occupation.
Use cases
As a developer,
1. [Integration Opportunity] I want to identify good seed articles, like
Ukrainian scientists to feed into WikiGapFinder, to improve its search
accuracy.
As wikiproject representative,
1. I want to identify article overlaps between languages.
As diversity focused editor,
1. I want to identify women in wikidata with no sitelink, so that we can
create articles for them.
2. I want to be able to see how many sitelinks a given Wikidata item has
because it allows them to have confidence about notability checks
3. I want the tool to give me all women who don't have an article on my
language Wikipedia who have an occupation that is a subclass of artists
that have articles on at least one wikipedia, and want to be able to sort
based on no. of sitelinks.
3a. Customized List Making
“It is hard to do a good query search which will rule out the objects from
Wikidata that don't meet relevance criteria on Wikipedia. This ends up with
a list where quite a few redlinks are actually relevant.”
– P4, WIkiproject representative
Providing advanced search features not only to view diversity trends but also to extract a list of relevant articles for improvement.
36. Description
While we do cite the source of the data for humaniki, users requested to be
able to view the limitations of wikidata and highlight editing opportunity.
This can help direct user traffic to improve gaps on wikidata.
Example: Highlight proportions of articles that don’t have gender.
Use cases
As diversity focused editor,
1. I want to identify women in wikidata with no sitelink, so that we can
create articles for them.
2. I want to view evolution of gendered content representation on Wikidata.
3. I want to view proportion of articles that don’t have gender [wikidata
humans without gender].
4. I want to view statistics about sitelinks for gendered content on wikidata
to get high level of opportunities for improvement.
3b. Data Completeness to improve structured data source
“Currently I have to manually calculate the wikidata item count without
gender”
– P16, Diversity focused Editor
Highlight information gaps on our data source - Wikidata to create high impact improvement opportunities for knowledge gaps on Wikidata.
Shortlisted Feature for Development
37. 4. Retain highly used features and statistics
already in use by the community
Project / Research / Key Themes
38. Description
While our research goal was to elicitate new features requirements based on community needs
in the diversity space, we also identified the high usage level of some WHGI and Denelezh
features that the community wants to retain.
Some visualizations/data that provide high value to the community: gender by language, filter
by project family (pedia, quote, source), timeline view (by date of birth), denelezh advance view
helps in understanding evolution with the horizontal bar graphs, gender by country.
Retain highly used features
I will use the language scatter plot
visualization as long as it is made available
by the tool. It helps start conversations
between members from different language
editions.
– P12, Women in Red Representative
Polishing existing tools to retain highly used features and statistics by the community
Women in Red using Women Representation by Language Plot (WHGI)
Women in Red using Women’s biography by occupation plot (Denelezh)
Shortlisted Feature for Development
40. Feasibility and Deliverables
Project / Next Steps
We converged our ideas into a list of
deliverable features by using a tweaked
version of Centre for Development of
Creative Thinking’s matrix (COCD box),
which allowed us to select final feature list
based on ease of implementation and
impact of the feature.
41. Final Feature List
Project / Next Steps
The features mapped in the lower right quadrant
are easy to implement and of high importance to
our identified personas. The level of difficulty
increases as we go from lower to upper quadrant.
We shortlisted high feasibility, high impact
features for our final set of deliverables, they are
listed below:
1a. Publication ready presentation for creating awareness
1b. Customizable and comparative visualizations to enable
data exploration
2a. Gender gap evolution to track diversity trends
2c. Internationalization to adapt software to different
languages
3b. Data Completeness to improve structured data source
42.
43. Design
Project / Next Steps
Designing the elicited features and creating a working
prototype
We plan to implement designs for the above identified 5 features
and deliver mockups and prototypes that can further be tested
with the community. We plan to employ co-designing exercises
using the Five Design Sheets method with the engineers, scientists
and designers in the team to create effective visualizations to best
address the identified use cases.
Illustration from undraw.co
44. Alpha and
Beta Testing
Project / Next Steps
Alpha testing
Our development team is prioritizing to release alpha features, a
functioning application with merger of denelezh and WHGI. We
plan to test the functioning website with a technical team to get
feedback on architecture and technical design.
Beta testing
We then plan to direct our efforts towards implementing a beta
version, delivering the tool with the the final feature list identified
from our generative user research.
Illustration from undraw.co
46. Out of Scope Opportunities
Collecting other attributes of gender gap data Tracking non-gender related bias
1 2
Important identified themes that we are not going to pursue
Project / Appendix
47. Description
We identified, community members found statistics of gender mapped with different
categories very useful and of high impact. But they also requested to enable below listed
categories to be mapped with gender to identify biases in various other dimensions. We do not
have the data in place to execute this.
1. Statistics and trends about article quality and importance mapped by gender.
2. Show editor gender gap
3. Track readership of male and female articles (using the new pageview API).
1. Semantic analysis on text to see if it is a biased text or not (identify context), check if
women perspective is missing
2. Identify images/books mapped with gender data
3. Provide a tool to update gender data available on infobox to wikidata automatically?
(possibility: via lua)
4. Map commons image categories with relevant wikipedia topics of women to improve
visual presentation of the content.
Collecting other attributes of
gender gap data
Articles by quality and Importance on Wikipedia
48. Description
Although we identified the community’s request to track non-gender related biases, the tracking of which would enable understanding the content
coverage of other underrepresented groups, we do not have the data in place to execute this.
We identify the need for tracking/uncovering following non-gender related biases:
1. Race/Ethnicity
2. Disability
3. Native Americans
Tracking non-gender related biases
49. Research Ideas (suggested by participants)
1. How reliable sources, notability affect marginalised communities on Wikipedia?
2. How different things shape deletions actions - gender, sexuality, global north|global south, race, ethnicity.
a. Why and how the content was deleted?
b. Biographies created during publicized events could get deleted!
c. When thinking about knowledge gaps, really attending to intersectionality and thinking it not only as what’s missing but also what’s
being actively attacked i.e mass deletions.
3. Compare English and Malayalam, Swedish and Malayalam, what proportion of doctors in Malayalam language Wikipedia vs in English
Wikipedia. And see if one community has better representation of health information vs others.
4. Semantic analysis of gendered content: Are articles on women about children and their relationships whereas the articles on men are about
career achievements?
5. Is there a gender skew in Bureaucrats on English Language Wikipedia? When Bureaucrats were first created in 2003, administrators and
bureaucrats had gender skews.
6. Another editor survey is needed with attributes: Age skew, gender skew, ethnicity skew, Smartphone usage, Age representation on Wikipedia
(Interesting to know if over 50’s age group is overrepresented), when did editor first have access to internet, leisure time to use internet,
Desktop vs laptop.
Project / Appendix