Digitalization is transforming structures and industries in unseen ways. While 92% of data has been created in the last two years, digitalization is about more than just data and retargeting. Technology now serves as the dominant media, exemplified by a Swedish gamer receiving more online views than a major Finnish television show. This has led to new demand patterns as behaviors and ways of thinking change. Only by creating new categories to meet evolving needs can businesses thrive. Though data provides insights, future leadership through asking the right questions will be the key driver of growth. Digitalization follows customers across analog and digital realms.