To keep up with today’s speed of business, organizations are pushing their integration, automation, and orchestration capabilities to the limit, often losing time building from scratch solutions that already exist. Watch this on-demand webinar from leading IT research firm EMA and BMC to discover how to drive solution adoption within your teams, from Dev to Ops, to ensure consistency and value at speed.

1. IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Digital Transformation and the
Speed of Business
Dan Twing
President and COO
Enterprise Management Associates
Tim Eusterman
Senior Director Solutions Marketing
BMC

2. IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Watch the On-Demand Webinar
Slide 2
• EMA Digital Transformation and the Speed of Business:
https://info.enterprisemanagement.com/digital-transformation-and-
the-speed-of-business-webinar-ws
• Check out upcoming webinars from EMA here:
https://www.enterprisemanagement.com/freeResearch

3. IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Featured Speakers
Slide 3 © 2020 Enterprise Management Associates, Inc.
Dan Twing, President and COO, EMA
Dan is responsible for developing and executing strategic market research,
delivering value to IT organizations through consulting engagements, and
directing product developments and marketing efforts. Dan joined EMA in
2005 and has over 25 years of experience in information systems, software
development, and technology outsourcing. Dan focuses on all aspects of
intelligent and automated management of IT.
Tim Eusterman, Senior Director Solutions Marketing, BMC
Tim’s career spans over 25 years of B2B high tech marketing in the supply
chain and enterprise mobile computing industries. In his current position, he
leads the development and execution of the market strategy, BU and product
positioning, demand and content marketing, and sales enablement for the
Digital Business Automation business unit and Control-M product line.

4. IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING4 © 2020 Enterprise Management Associates, Inc.
Logistics
An archived version of the event recording will be available at
www.enterprisemanagement.com
• Log questions in the chat panel located on the lower left-
hand corner of your screen
• Questions will be addressed during the QandA session of
the event
QUESTIONS
EVENT RECORDING
A PDF of the speaker slides will be distributed
to all attendees
PDF SLIDES

5. Dan Twing
President and COO
Enterprise Management Associates
Workload Automation Trends: Findings From
Primary Research
Results Of 2019 EMA WLA Radar Report

6. Digital Transformation Is Driving Change In IT
Slide 6 © 2019 Enterprise Management Associates, Inc.
• Digital Transformation is sweeping the business world as it has become integral to
achieving business growth.
• Customers expect an on-demand, technology driven experience.
• Businesses want workforce engagement using digital transformation to make
employees more efficient and effective.
• Digital transformation can bring great improvements in the way customers, trading
partners, and employees interact.
Our organization is rapidly
addressing digital transformation
73%
Agree
Or Strongly Agree
Our organization is modernizing
applications to support digital
transformation
78%
Agree
Sample Size = 423

7. Digital Transformation Challenges Legacy Infrastructure
And Creates Transparency
Slide 7 © 2019 Enterprise Management Associates, Inc.
• Digital transformation stresses legacy infrastructure systems and tools.
• Customers become empowered with applications that show near-real time status
of every aspect of the availability, status, and expected delivery times of services.
• This new transparency exposes internal problems customers would never have
been aware of before digitalization.
• Every delay, slowed system, outage or other internal problem is now on full
display.
Digital transformation is requiring more
from our scheduling/workload automation
solution
74%
Agree
The number of scheduling problems
and outages directly affecting business
outcomes is increasing
61%
Agree
Or Strongly Agree

8. 54% say they are considering migrating to a different WLA
Slide 8 © 2019 Enterprise Management Associates, Inc.
Considering migrating to a different WLA
software?
Yes
54%
No
46%
Sample Size = 423
Intent to Migrate by Region
48%
40%
73%
52%
60%
27%
0% 20% 40% 60% 80%
North America
EMEA
Asia
Yes No

9. Slide 9 © 2019 Enterprise Management Associates, Inc.
What is driving the need to add or change to another workload automation software?
Top 10 Responses
34%
28%
28%
26%
24%
21%
21%
20%
20%
19%
0% 5% 10% 15% 20% 25% 30% 35% 40%
Digital transformation
Cloud based jobs
Improve resource utilization
Scalability concerns
Application modernization
New directives from senior IT management
Improve root cause analysis
Workload change management
Currrent solution is too complicated
Major new application requirements
Sample Size = 177, Valid Cases = 177, Total Mentions = 596
Digital transformation is the most mentioned reason for
evaluating new WLA software

10. Our need for automation is
growing rapidly
80%
Agree
Importance of Automation
Slide 10 © 2019 Enterprise Management Associates, Inc.
Our use of automation is
growing rapidly
80%
Agree
Sample Size = 423
Automation is viewed as a
strategy in my organization
78%
Agree

11. Slide 11 © 2019 Enterprise Management Associates, Inc.
44%
50%
42%
49%
38%
44% 42%
46% 44% 46%
27% 27%
32%
27% 29%
24%
29%
22%
26% 27%
13%
10% 12% 12% 13% 14%
11% 13% 14%
10%12%
7% 8% 8%
12% 10% 12% 11%
8% 8%
0%
10%
20%
30%
40%
50%
60%
Workload Automation Software Specific Automation for This Process
Robotic Process Automation Scripting
Sample Size = 427, Valid Cases = 427, Total Mentions = 1,844
2018 Research:
Workload Automation is the most used form of automation
Average
45%
Average
27%
Average
12%
Average
10%

12. There is a very wide range for the span of use of WLA to automate IT Operations
The average use of WLA to automate IT Operations is 41%
Slide 12 © 2019 Enterprise Management Associates, Inc.
Thinking about the entirety of your IT applications and infrastructure, what percentage
of the workloads, tasks, and other activities regularly done to keep things running
correctly are automated or controlled by WLA software?
1%
4%
10%
19% 19%
13%
15%
7%
6%
4%
1%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
0 1% to
10%
11% to
20%
21% to
30%
31% to
40%
41% to
50%
51% to
60%
61% to
70%
71% to
80%
81% to
90%
91% to
100%
Sample Size = 423

13. There is a very wide range for the span of use of WLA to automate IT Operations
The average use of WLA to automate IT Operations is 41%
Slide 13 © 2019 Enterprise Management Associates, Inc.
1%
4%
10%
19% 19%
13%
15%
7%
6%
4%
1%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
0 1% to
10%
11% to
20%
21% to
30%
31% to
40%
41% to
50%
51% to
60%
61% to
70%
71% to
80%
81% to
90%
91% to
100%
Sample Size = 423
Narrow View Traditional View Enlightened
View

14. A Tale Of Two Types Of WLA Users
Slide 14 © 2019 Enterprise Management Associates, Inc.
Enlightened View
• Implemented an enterprise class WLA for whole enterprise
• Improved automation and management as expected
• Improved executive view of operations
• Direct impact on business outcomes
Narrow View
• Implemented an enterprise class WLA just for SAP
• Improved automation and management as expected
• Other teams started to ask for use and support
• 8 teams now using WLA, still limited in scope of use

15. Too Many Tools Can Make You Inefficient
Slide 15 © 2019 Enterprise Management Associates, Inc.
Sample Size = 423
Our organization could be
made more efficient by the
consolidation of scheduling
and automation tools
73%
Agree
Or Strongly
Our organization has too
many scheduling and
automation tools in place
61%
Agree

16. Workload Automation Can Do More Than Job Scheduling
Slide 16 © 2019 Enterprise Management Associates, Inc.
Sample Size = 423
Workload automation tools
should be expanded to
orchestrate automation tools
across the enterprise
85%
Agree
Our business would benefit
from a more centralized view of
all forms of automation across
IT and business processes
88%
Agree

17. Slide 17 © 2019 Enterprise Management Associates, Inc.
WLA
Business Applications
Systems Setup
and Configuration
Development and Test
Migrations
Big Data Analytics ETL and Other
Data
Operations
Managed File
Transfers
Service Management Operations
IOT Device
Awareness
Orchestration of
Business Processes
Workload Automation Can Do More Than Job Scheduling
• Orchestration for Any Process Type
• Sophisticated Event and Time
Triggers
• Monitors and Sensors
• APIs
• Predictive Analytics/Machine Learning
• Encrypted File Transfer
• Web and Mobile Device Support
• Dashboards and Reporting
• SLA Awareness
• Role-Based Security
• Governance and Audit
Key WLA Characteristics

19. Assessing the Workload Automation Market
Slide 19 © 2019 Enterprise Management Associates, Inc.
• EMA Radar Reports standardize the evaluation of product sets in
specific management disciplines by comparing vendor and product
review elements in 5 distinct categories:
• Architecture and Integration
• Functionality
• Deployment and Administration
• Cost Advantage
• Vendor Strength

20. The EMA RADAR Report for Workload Automation
EMA WLA RADAR Evaluation Process
• Develop list of critical WLA features
and capabilities
• Establish KPIs
• Identify Vendors
• Submit questionnaire to Vendors
 More than 170 points of comparison
 Vet responses to ensure accuracy
• Conduct customer interviews
• Analyze and score results
Slide 20 © 2019 Enterprise Management Associates, Inc.

21. The EMA RADAR Report for Workload Automation
Feature Eligibility
Features must have been generally available with the
solution set at the time of the evaluation
Features must have been self-contained within the
included package sets
Features must have been clearly documented in publically
available resources (such as user manuals or technical
papers) for verification
Slide 21 © 2019 Enterprise Management Associates, Inc.

22. Slide 22 © 2019 Enterprise Management Associates, Inc.
2019 EMA WLA Radar Report
BMC Control-M
• BMC’s Control-M is once again a Value
Leader and the overall highest-scoring
product in the 2019 WLA Radar Report.
• BMC continues to advance and improve an
already mature and robust product
• Control-M is leading the shift toward “As-
Code” Orchestration
• Strong customer reviews continue

23. Workload Automation: Rebirth of a 40 Year Old Market
Slide 23 © 2019 Enterprise Management Associates, Inc.
While the market is quite
saturated at 71% and
consolidation is underway with
many acquisitions, new
innovative features and entirely
new architectures are setting a
path for an entirely new
lifecycle.

24. Accelerating Agility
Head of Marketing, Digital Business Automation
BMC Software
Tim Eusterman
Orchestrating Complex
Application Workflows

25. $ $ $
$ $
$
Infrastructure
Operations
Applications
$ $ $
$ $
$
The shift to an application-centric world
25
Run & Reinvent
© Copyright 2019 BMC Software, Inc.

26. Supply Chain
Customer
Billing
Payroll
End-of-Day
Close
Payment
Processing
ADMINISTRATORS
Mainframe
FILE TRANSFER
TEAMS
OPERATORS
SCHEDULERS
Distributed
Systems
APPLICATIONS
SUPPORT
AUDITORS
DEVOPS TEAMS
DEVELOPERS
DATABASE
TEAMS
CLOUD
PLATFORM TEAMS
BUSINESS USERS
BIG DATA/
BI TEAMS
Fraud
Detection
Predictive
Maintenance
Airline
Bookings
ATM
Transactions
Digital
Wallet
Marketing
Offers
Insurance
Claims
Custom
Apps
26
Application Workflow Orchestration Challenge
© Copyright 2019 BMC Software, Inc.

27. End-to-End Workflow Orchestration
© Copyright 2019 BMC Software, Inc. 27
APPLICATIONS
SUPPORT
BUSINESS USERS
CLOUD
PLATFORM TEAMS
DATABASE
TEAMS
DEVOPS TEAMS
FILE TRASNSFER
TEAMS
BIG DATA/
BI TEAMS
SCHEDULERS
AUDITORS
ADMINISTRATORS
DEVELOPERS
OPERATORS
Custom
Apps
Supply Chain
Customer
Billing
Payroll
End-of-Day
Close
Payment
Processing
Fraud
Detection
Predictive
Maintenance
Airline
Bookings
ATM
Transactions
Digital
Wallet
Marketing
Offers
Insurance
Claims
Fraud
Detection
Predictive
Maintenance
Airline
Bookings
ATM
Transactions
Digital
Wallet
End-of-Day
Close
Customer
Billing
Marketing
Offers
Payroll
Payment
Processing
Insurance
Claims
Supply Chain

28. Traditional Workflow Creation/Change Process
© Copyright 2019 BMC Software, Inc.
SchedulersCodeDevelopers
Developing Business Service Workflows
Production Systems
Chaos/Inefficiency
© Copyright 2019 BMC Software, Inc. 28

29. Shift-Left With “As-Code” Orchestration
Production Systems
Developing Business Service Workflows
Line of Business
© Copyright 2019 BMC Software, Inc. 29

30. Schedule
Maintenance
Orchestrating Predictive Maintenance
Provision
Hadoop
Cluster on
Cloud
Transfer IOT data
to Hadoop
Cluster
Process Data
Predict and
notify
Transfer data out
of Hadoop
Terminate
Hadoop
Cluster
30
Customer Data
From CRM
Parts Data
from Inventory
Warranty Data Field Service
Calendar
© Copyright 2019 BMC Software, Inc.

31. © Copyright 2019 BMC Software, Inc.
Business Challenge
• Create new digital business offer
• Reduce vehicle downtime by 40%
• Use a predictive model to enable preventive maintenance to
eliminate emergency repairs.
31
Control-M
• Accelerated data ingestion by 90%
• Data Scientists now have access to real time data
• Enabling driver behavior analysis
• Reduce time to restore data driven services
Reduction in vehicle
downtime
Reduction in unplanned
repairs
Faster delivery of
Actionable IOT data sets
Improved time savings for
Hadoop engineers
40%
80%
20%
Business Outcome
5x

32. Control-M
Integrate, automate and orchestrate modern application workflows
© Copyright 2019 BMC Software, Inc.
• End-to-End Hybrid Cloud Orchestration
• Embedded in your DevOps Toolchain
• Simplify and Scale Data Pipelines
Simplifies Complex
Workflow Orchestration
• Easy Dev, Ops and LOB user consumption
• End-to-end integrated workflow and file
transfer connectivity
• SLA management with intelligent predictive
analytics
• Auditing for compliance and governance
• Logs and output capture and management
• Proven scalability and stability
Workflow Orchestration That
Meets Operational Standards
AND
32

33. Control-M
Application Workflow
Orchestration to
Accelerate Agility
© Copyright 2019 BMC Software, Inc.© Copyright 2019 BMC Software, Inc.
Run & Reinvent
33

34. Questions?
www.bmc.com/it-solutions/control-m.html
www.jobsascode.io