The document discusses the importance of managed file transfer (MFT) within the context of digital transformation and workload automation (WLA), highlighting the critical role of file transfers in modern business processes. It emphasizes that MFT improves visibility, security, and efficiency by integrating file transfers with overall business workflows and outlines the benefits of WLA-native MFT. Furthermore, the document indicates a trend towards consolidating automation tools to increase efficiency and support the evolving demands of data-driven organizations.

1. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Dan Twing
President and COO
Enterprise Management Associates
MODERN MANAGED
FILE TRANSFER:
Enjoy Immediate Benefits While Laying a
Foundation for Digital Transformation
Robby Dick
Control-M Solution
Marketing Manager, BMC

2. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Watch the On-Demand Webinar
• EMA Modern Managed File Transfer On-Demand webinar is
available here: http://info.enterprisemanagement.com/modern-
managed-file-transfer-webinar-ws
• Check out upcoming webinars from EMA here:
http://www.enterprisemanagement.com/freeResearch

3. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Today’s Speakers
Dan Twing, President and COO, Enterprise Management Associates
Dan is responsible for developing and executing strategic market research, delivering value to
IT organizations through consulting engagements, and directing product developments and
marketing efforts. Dan joined EMA in 2005 and has over 25 years of experience in information
systems, software development, and technology outsourcing. Dan focuses on all aspects of
intelligent and automated management of IT.
Robby Dick, Control-M Solution Marketing Manager, BMC
Robby is a Solutions Marketing Manager for Control-M Workload Automation at BMC
Software. He has been involved with workload automation since 1995 in a variety of roles
including: end-user, administrator, pre-sales, technical and solutions marketing. Prior to 1995
Robby was a UNIX systems administrator in the Chicago area at companies in the energy,
financial services and manufacturing industries. He has a Bachelor of Science degree in
Computer Science from the University of St. Francis in Joliet, IL.
3 © 2019 Enterprise Management Associates, Inc.

4. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTINGSlide 4 © 2019 Enterprise Management Associates, Inc.
File Transfers Are Mission Critical
 Modern best practices drive business to be data-driven
 Modern business is now data dependent
 1 in 5 jobs includes a file transfer
 Nearly every job stream includes a file transfer
 File transfers are mission critical
 FTP is insufficient to ensure success
 File transfers must be managed

5. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Key Components of Managed File Transfer
Slide 5 © 2019 Enterprise Management Associates, Inc.
Security
VisibilityControl
Automation

6. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTINGSlide 6 © 2019 Enterprise Management Associates, Inc.
Managed File Transfer Options

7. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTINGSlide 7 © 2019 Enterprise Management Associates, Inc.
WLA Native MFT Improves Every Aspect of Managing File Transfers
Security
VisibilityControl
Automation
Managing file transfers within WLA puts the task and the outcomes within the context of the entire business process.
• Mature scheduling
• Self-service portals
• Predictive analytics
• Built-in App Integration
• Auto-remediation
• Downstream outcomes
• SLA Awareness
• Leverage existing
permissions
• Full stream audit logs

8. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Visibility Increases With Use of Self-Service Portals
Slide 8 © 2019 Enterprise Management Associates, Inc.
What kinds of processes are run and/or monitored using the self-service portal?
43%
40%
40%
40%
37%
28%
27%
16%
1%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Big Data
Data Warehouse
File Transfer
DevOps
Infrastructure
Application Release Automation
ITSM
ITPA
Other
% Valid Cases (Mentions / Valid Cases)
Sample Size = 204, Valid Cases = 204, Total Mentions = 553
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018
Self-service portals are used most for BI processes and file transfers.

9. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Jobs-as-Code Is One Way WLA Empowers Developers
Slide 9 © 2019 Enterprise Management Associates, Inc.
Are you familiar with the term Jobs-as-Code?
26%
39%
13%
5%
16%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
Yes, and we take advantage of these capabilities
Yes, and we plan to take advantage of these
capabilities in the next 12-24 months
Yes, but we do not take advantage of these
capabilities
Yes, but we believe this is more about marketing
than user needs
No
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018
84% are familiar with the term Jobs-as-Code.
65% will be using Jobs-as-Code features within 24 months.

10. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTINGSlide 10 © 2019 Enterprise Management Associates, Inc.
Managed File Transfer Options

11. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Workload Automation is the most used form of automation
Slide 11 © 2019 Enterprise Management Associates, Inc.
44%
50%
42%
49%
38%
44%
42%
46%
44%
46%
27% 27%
32%
27%
29%
24%
29%
22%
26%
27%
13%
10%
12% 12%
13%
14%
11%
13%
14%
10%
12%
7%
8% 8%
12%
10%
12%
11%
8% 8%
0%
10%
20%
30%
40%
50%
60%
Application
Release
Big Data
Analytics
Data Center Data
Warehouse/ETL
DevOps Infrastructure
Config
IT Operations Manage File
Transfer
Onboarding
New Employees
Business
Processes
WLA Process Specific RPA Scripting
Sample Size = 427, Valid Cases = 427, Total Mentions = 1,844
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018
Average
45%
Average
27%
Average
12%
Average
10%
Workload Automation is the most used form of automation.

12. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTINGSlide 12 © 2019 Enterprise Management Associates, Inc.
WLA and Managed File Transfer
1%
6%
11%
13%
22%
46%
NO SUCH PROCESSNOT AUTOMATEDSCRIPTINGROBOTIC PROCESS
AUTOMATION
SPECIFIC AUTOMATION
FOR THIS PROCESS
WORKLOAD
AUTOMATION
SOFTWARE
Forms of Automation Used for Managed File Transfer
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018
WLA is the most used form of automation for Managed File Transfer

13. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Satisfaction Is High For Those Using Managed File Transfer Within WLA
Slide 13 © 2019 Enterprise Management Associates, Inc.
How satisfied are you with your organizations current WLA software regarding the following aspects?
Managed File Transfer Capabilities
27%
43%
22%
5%
2%1%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Very SatisfiedSatisfiedAverageSlightly
Satisfied
Not SatisfiedN/A
1 2 3 4 5
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018
70% are Satisfied or Very Satisfied with Managed File Transfer in WLA.
Mean: 4.08

14. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTINGSlide 14 © 2019 Enterprise Management Associates, Inc.
Managed File Transfer Within Workload Automation Offers
Significant Benefits
WLA Native
Managed
File
Transfer

15. DevOps
A single pane of glass for comprehensive,
enterprise-wide visibility and monitoring
Centrally managed secure file exchange across all
platforms and all domains : Internal, External, & Cloud
Unified Workload Automation and
Managed File Transfer is a game changer
Built-in FTP/S, SFTP, and HTTP/S Servers for
cleaner architectures and leaner operations
Control-M Managed File Transfer

16. 16
© Copyright 2019 BMC Software, Inc.
IT Ops / File Transfer teams / LOB Users
Control-M Benefits
• File transfers managed inline with related non-file transfer workflows
• A complete view of business service status
Single Point Of Control
REDUCED MTTR
QUALITY
SCALABILITY
We use one product to manage traditional
workflows and others to manage file transfers.

17. 17
© Copyright 2019 BMC Software, Inc.
More Efficient File Transfers
SECURE
SIMPLE
EFFICIENT
IT Ops / File Transfer teams
I can’t exchange data consistently both inside and
outside my organization as we use many different
file transfer solutions across the organization.
Control-M Benefits:
• Support for both internal and external file transfers
• A wide range of security options and protocol support

18. 18
© Copyright 2019 BMC Software, Inc.
Control-M Benefits
• Developers involvement in workflow orchestration - Jobs-as-Code
• Workflows, including file transfers, participate in a modern application
release process
Increase Developer Involvement
Application Developers / DevOps Engineers
When building applications, there are still too
many interactions between Dev and Ops that
create overhead and slow the process down.
SPEED
QUALITY
EFFICIENCY

19. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
In the Digital Era, Automation is Expanding
Slide 19 © 2019 Enterprise Management Associates, Inc.
Our use of automation is growing rapidly.
33%
45%
18%
3%
1%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Strongly agreeAgreeNeither agree nor
disagree
DisagreeStrongly disagree
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital
Transformation” Q4 2019
1 2 3 4 5
Mean: 4.05
78% Agree or Strongly Agree that Use of Automation is Growing Rapidly

20. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Too Many Automation Tools?
Slide 20 © 2019 Enterprise Management Associates, Inc.
Our organization has too many scheduling and automation tools in place.
21%
35%
24%
16%
4%
0%
5%
10%
15%
20%
25%
30%
35%
40%
Strongly agreeAgreeNeither agree nor
disagree
DisagreeStrongly disagree
1 2 3 4 5
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital
Transformation” Q4 2018
Mean: 3.54
56% Agree or Strongly Agree that they have too many automation tools in use.

21. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Many Organizations Are Consolidating Onto Broader
Functioning Tools
Slide 21 © 2019 Enterprise Management Associates, Inc.
Yes, 66%
Moving to broader automation
tools
Yes, 36%
Automation with task-specific
tools
36% are planning automation with task specific tools, while 66% are focused on
broader functioning automation tools.
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018

22. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
Efficiency Is Driving Consolidation Onto Fewer, Broader Functioning
Automation Tools
Slide 22 © 2019 Enterprise Management Associates, Inc.
Our organization could be made more efficient by the consolidation of scheduling and automation tools.
33%
46%
19%
2%1%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Strongly agreeAgreeNeither agree nor
disagree
DisagreeStrongly disagree
1 2 3 4 5
Sample Size = 427
Source: EMA Research “The Shifting Role of Workload Automation: WLA Expansion Creates a Foundation for Broader Business Process Automation and Digital Transformation”
Q4 2018
Mean: 4.08
79% Agree or Strongly Agree they would gain efficiency by consolidating scheduling and automation tools.

23. IT AND DATA MANAGEMENT
RESEARCH | INDUSTRY ANALYSIS | CONSULTING
A Foundation for Digital Transformation
Slide 23 © 2019 Enterprise Management Associates, Inc.
 IT budgets are dominated by “keeping the lights on” items; very few and precious funds for new efforts.
 A never ending struggle exists between investing in the technology of today and tomorrow.
 WLA native managed file transfer is an investment in improving the now and the future with the same dollars.
 Control-M Managed File Transfer provides immediate benefits while empowering developers to move faster
building the future technologies.

24. www.bmc.com/control-m