The document outlines GSS America's application management service offerings, including detailed competencies in various technologies, application development, maintenance, and transformation services. It describes approaches to project management, transition frameworks, and knowledge transfer processes while emphasizing confidentiality and proprietary information. Additionally, it highlights engagement models, pricing structures, and the importance of service level metrics.

1. Application Management Service Offerings© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com

2. Agenda2

3. GSS Service Offerings in Application ManagementService EnablersEstimationRequirements Management.Build/Release ManagementProject ManagementGovernance FrameworkConfiguration ManagementQuality ManagementMetrics/ SLA ManagementTrainingKnowledge ManagementApplication DevelopmentMS CRMMobile ApplicationsCustom Application DevelopmentPortalsValue add ServicesOutsourcing AnalysisTransitionService DeliveryApplication Maintenance & SupportApplication MigrationDatabase MigrationReverse EngineeringService EnablementApplication TransformationTest AutomationFunctional TestingRegression TestingPerformance TestingTesting ServicesTechnologies SupportedIBM Mainframe, JAVA, Microsoft Technologies

4. Technology Spread - Areas of Competence & capabilities LegendCore Development Competence – Our Mainstream Technology FocusIndicates‘As-is’ CapabilityMicrosoft Technology Competence.NET Framework 3.5/ 4.0, WPF, WCF, WWF, Windows Mobile SDK , ATLAS(Ajax) , Silver light 2.0IndicatesProposed CapabilityFrameworks & Solution AcceleratorsJ2EE CompetenceJDK 1.6, Java EE 6. JSP2.0, Servlets3.x,POJO , ejb3.0, Hibernate 3.0,JSTL,Spring3.0, Struts2.0, DOJO, Flex 3,Adobe AIR , Blaze DS, J2ME,JSF2.0, JSR 168Mainframe Competence3rd Party Tools & TechnologiesIBM Mainframe, CICS/DB2, AS400Infragistics GUI, Skelta WF, Amberpoint, Pega Rules, Axis 2.0Application oriented Technologies – Our extended Technology focusPortal TechnologyMobile Platforms / APISMOSS 2007, DotnetNuke, Liferay5.x IBM ,WebSphere Portal Server V 6.x, Jboss Portal 2.xWin Mobile 6.5, Andriod, RIM APIEngineering & Life-cycle ToolsMiddleware TechnologiesBI AnalyticsTechnology Governance FrameworkIBM MQ Series, Ms Biztalk 09, Mule ESB, Tibco Business Works, Tibco I Process, IBM Web Sphere Process Server v 6.x, IBM Web Sphere Message Broker V 6.x , MSMQCognos, Weka, Business Objects, Jasper, PentahoSaaS & Cloud APIsAmazon EC2, Memcache, Hadoop Mapreduce, Google Apps & GWT, Ms-Azure, Akamai, force.comServer Stack CompetenciesWebserversIBM WAS 7.x , IIS 7, Oracle WebLogic AS , Tomcat 6.x, Apache, Jboss 4.xArch. Standards & Design guidelinesDatabasesOracle, SQL Server, My-SQL, DB2OSLinux, Windows Server 2008, Mainframe4

5. Application Development ServicesLegacy Applications

6. Web Applications

7. Client Server

8. Desktop

9. Web Services

10. Reporting

11. Integration

12. Custom Developed

13. Collaboration

14. Content Management

15. Windows Mobile

16. IPhone

17. Bluetooth

18. GPRS

19. GSM

20. 3G

21. SMS

22. MMSApplication Maintenance ServicesBug Fixes

23. Minor and Major Enhancement

24. Performance Monitoring and Tuning