Capgemini’s Digital Supply Chain solution merges your physical supply chain with the latest digital innovations, providing end-to-end standardization, integration and automation of your data, systems and processes.
The digital supply chain is a new media term which encompasses the process of the delivery of digital media, be it music or video, by electronic means, from the point of origin (content provider) to destination (consumer).
Digital Transformation is one of the most important business trends of our time. A lot of research has already been done on this topic. Most research has examined Digital Transformation within organisations, or between organisations
and their customers.
But in today’s globalised and outsourced world, an organisation’s success is no longer dependent on its own efforts alone. Today, the success of an organisation depends largely on how effectively it can orchestrate a vast, global network of supply chain partners to deliver goods and services that meet the needs of individual consumers.
This presentation [which was presented today to mark European Supply Chain Day in Ireland] highlights how the utilisation of digital technologies and processes enable supply chains to be more effectively and efficiently managed, creating business networks and increasing the overall supply chain visibility within the network.
Key strategic enablers in a successful multi-channels business - inventory accuracy, web ready products, big data & customer analytics, logistics fulfilment.
GS1 Hong Kong Supply Chain Management (SCM) Excellence Summit, with 13 years of conference history and experience, will present an unprecedented line-up with the theme “Riding the Wave of E-commerce Boom - Delivering a Seamless Customer Journey” this year. The latest industry trends and best practices will be shared with more than 500 pioneering industry leaders and influencers from Hong Kong and Asia Pacific. It is intended that the discussions will not only be an opportunity for thought-provoking dialogues on the impacts of global e-commerce, but also a chance for our diverse participants to co-create new ideas for revolutionising business models.
Visit http://www.gs1hk.org, subscribe and get up-to-date news and event information for free!
Enquiry: info@gs1hk.org
The digital supply chain is a new media term which encompasses the process of the delivery of digital media, be it music or video, by electronic means, from the point of origin (content provider) to destination (consumer).
Digital Transformation is one of the most important business trends of our time. A lot of research has already been done on this topic. Most research has examined Digital Transformation within organisations, or between organisations
and their customers.
But in today’s globalised and outsourced world, an organisation’s success is no longer dependent on its own efforts alone. Today, the success of an organisation depends largely on how effectively it can orchestrate a vast, global network of supply chain partners to deliver goods and services that meet the needs of individual consumers.
This presentation [which was presented today to mark European Supply Chain Day in Ireland] highlights how the utilisation of digital technologies and processes enable supply chains to be more effectively and efficiently managed, creating business networks and increasing the overall supply chain visibility within the network.
Key strategic enablers in a successful multi-channels business - inventory accuracy, web ready products, big data & customer analytics, logistics fulfilment.
GS1 Hong Kong Supply Chain Management (SCM) Excellence Summit, with 13 years of conference history and experience, will present an unprecedented line-up with the theme “Riding the Wave of E-commerce Boom - Delivering a Seamless Customer Journey” this year. The latest industry trends and best practices will be shared with more than 500 pioneering industry leaders and influencers from Hong Kong and Asia Pacific. It is intended that the discussions will not only be an opportunity for thought-provoking dialogues on the impacts of global e-commerce, but also a chance for our diverse participants to co-create new ideas for revolutionising business models.
Visit http://www.gs1hk.org, subscribe and get up-to-date news and event information for free!
Enquiry: info@gs1hk.org
We are mid-way through collecting data for our big data supply chain study. If you would like to contribute to the data here is the link. http://www.survey.supplychaininsights.com/b/cgi-bin/ciwweb.pl?StudyName=bdt1203&u=sci
Research analysis on future of supply chain, information gathered through secondary research, articles, press releases, etc.
Digital transformation is one of the important aspect while predicting the future of supply chain management
Major trends that will derive the change in current supply chain are growth in urbanization, e Commerce, congestion, changing consumer behavior and the utilization of containers
Supply chain is about speed of delivering what your customers need when they need it at the cost they're willing to pay for it. there's no single Supply chain at any company. Each company runs several Supply chains which compete against competitors' Supply Chains.
Webinar: Future of supply chain-20 April 2019
YouTube Link: https://youtu.be/MYIJ8UJWKjc
Contacts us on:
Egypt: +20 101 6611332
KSA: +966 53 867 0487
UAE: +971 56 392 9251
Mail: Training@symbios-Consulting.com
Website: www.symbios-consulting.com
linkedin: https://www.linkedin.com/company/symbios-consulting/
Opex Chapter Meeting-Symbios Consulting
While lots of companies race to implement new technologies (Artificial Intelligence, digital self-service, data analytics), they overlook obvious and easy ways to fully utilize what they have.
-Opex chapter meeting video on youtube:
https://www.youtube.com/watch?v=2AUMl4nC0UU
- Symbios Consulting Youtube Channel: https://www.youtube.com/channel/UCx7HKNnSIlEEE5JKI4JsA4A
Keep the Cash Flowing: Streamline Supply Chain Operations to Maximize Cash Fl...Josh Noble
Recent challenges and uncertainty in the US economy have forced mid-market companies to focus on cash flow to support growth.
This webinar discusses:
•Cash flow challenges for mid-market companies
•Ideas to shorten the “order to cash” cycle
•4 areas where supply chain efficiency can help cash flow
Please download the slide notes or view the recorded webcast after the final slide for the full presentation transcript.
The fast-emerging distributed-ledger technology known as blockchain holds great promise. Blockchain provides controlled, secure access to sensitive data enabling traditionally independent organizations to work together to streamline and integrate processes. Business leaders are still trying to figure out how to put the technology to work. Yet most agree: Blockchain can unlock the vast value trapped in their business operations.
Schneider Electric Presentation at Supply Chain Insights Global SummitLora Cecere
Presentation by Brian Tessier, VP of Innovation at Schneider Electric at the Supply Chain Insights Global Summit 2019. In this presentation, Brian shares how he has implemented digital technologies and approaches at Schneider.
Ling Shou Tong: Alibaba’s Next Innovative Disruptor?accenture
This piece examines Ling Shou Tong (Alibaba’s new retail inventory management platform)and looks at how it’s disrupting convenience stores and post and parcel delivery in China.
The 2021 State Of Ecosystem & Application Integration SurveyConnorHolbert
n 2021, companies find themselves with a new perspective,
better understanding, and a more purposeful urgency to modernize
their supply chain integration solutions.
See how the world’s leading integration experts plan to leverage
Ecosystem Integration to accelerate growth going forward.
See more here: https://www.cleo.com/reports
Schneider Electric Presentation at the Supply Chain Insights 2018 ConferenceLora Cecere
Presentation by Schneider Electric on Supply Chain Transformation given at the Supply Chain Insights Global Summit 2018 by Mourad Tamoud, SVP of Supply Chain Management.
-Enrichment - Unlocking the value of data for digital transformation - Big Da...webwinkelvakdag
As pressure for digital transformation increases, companies must harness big data more effectively. But the well-known V’s of data—volume, variety, velocity—represent both opportunities and challenges. Data enrichment enables organizations to take full advantage of the benefits while addressing these typical problems. In this session, we look at what an enrichment workflow might look like and how it enhances data’s value across different use cases.
Digital Supply Chain Transformation in the Networked EconomySAP Ariba
Learn how companies are seeking to transform their supply chains in the new digital networked economy. This session will include a discussion about the major pillars for transformation that can act as a concrete framework for initiatives to realize new digital opportunities and business value. You will be introduced to SAP’s extended supply chain portfolio and learn how this can be used for collaborative business planning across the network to integrate supply chain with sourcing and purchasing, and to orchestrate internal and external operations across short-, medium- and long-term time horizons. SAP customer use cases and examples from various industries will be used.
Digital Supply Chain - Insights on Driving the Digital Supply Chain Transform...Lora Cecere
Executive Summary
It started with the internet, and the drum beat continues. Mobile. Social. Cloud. Digital Products. Telematics. The Internet of Things. The list of enablers is endless.
Over the last decade, digital marketing departments quickly took advantage of new technologies to power marketing capabilities. As a result, companies have new products and services; but, over the last decade there has been little change in supply chain processes.
There is a great divide in organizations today. There are digital teams in marketing while there are traditional supply chain processes in operations. Many supply chain leaders are asking how they digitize their supply chain practices. This report is designed to help. Here we share a five-step process to get started, and we provide insights from recent research on how to transform manufacturing processes.
What Is Digital Business?
Digitization transforms businesses. A digital business model uses new forms of technology to create new forms of revenue and business value. It is about the use of combinations of technologies to sense changes in real-time and shape a meaningful output.
Digital business is about much, much more than the redefinition of business processes for B2B and B2C. While e-business strategies are foundational, and necessary, it is about more than e-business. In today’s supply chain, while B2C models are well defined and new supply chain models have embraced and redefined e-commerce delivery, B2B processes lag B2C. Today, only 9% of B2B commerce business flows through business networks. There are no digital B2B officers. Companies have been slow to adopt new forms of B2B.
We are mid-way through collecting data for our big data supply chain study. If you would like to contribute to the data here is the link. http://www.survey.supplychaininsights.com/b/cgi-bin/ciwweb.pl?StudyName=bdt1203&u=sci
Research analysis on future of supply chain, information gathered through secondary research, articles, press releases, etc.
Digital transformation is one of the important aspect while predicting the future of supply chain management
Major trends that will derive the change in current supply chain are growth in urbanization, e Commerce, congestion, changing consumer behavior and the utilization of containers
Supply chain is about speed of delivering what your customers need when they need it at the cost they're willing to pay for it. there's no single Supply chain at any company. Each company runs several Supply chains which compete against competitors' Supply Chains.
Webinar: Future of supply chain-20 April 2019
YouTube Link: https://youtu.be/MYIJ8UJWKjc
Contacts us on:
Egypt: +20 101 6611332
KSA: +966 53 867 0487
UAE: +971 56 392 9251
Mail: Training@symbios-Consulting.com
Website: www.symbios-consulting.com
linkedin: https://www.linkedin.com/company/symbios-consulting/
Opex Chapter Meeting-Symbios Consulting
While lots of companies race to implement new technologies (Artificial Intelligence, digital self-service, data analytics), they overlook obvious and easy ways to fully utilize what they have.
-Opex chapter meeting video on youtube:
https://www.youtube.com/watch?v=2AUMl4nC0UU
- Symbios Consulting Youtube Channel: https://www.youtube.com/channel/UCx7HKNnSIlEEE5JKI4JsA4A
Keep the Cash Flowing: Streamline Supply Chain Operations to Maximize Cash Fl...Josh Noble
Recent challenges and uncertainty in the US economy have forced mid-market companies to focus on cash flow to support growth.
This webinar discusses:
•Cash flow challenges for mid-market companies
•Ideas to shorten the “order to cash” cycle
•4 areas where supply chain efficiency can help cash flow
Please download the slide notes or view the recorded webcast after the final slide for the full presentation transcript.
The fast-emerging distributed-ledger technology known as blockchain holds great promise. Blockchain provides controlled, secure access to sensitive data enabling traditionally independent organizations to work together to streamline and integrate processes. Business leaders are still trying to figure out how to put the technology to work. Yet most agree: Blockchain can unlock the vast value trapped in their business operations.
Schneider Electric Presentation at Supply Chain Insights Global SummitLora Cecere
Presentation by Brian Tessier, VP of Innovation at Schneider Electric at the Supply Chain Insights Global Summit 2019. In this presentation, Brian shares how he has implemented digital technologies and approaches at Schneider.
Ling Shou Tong: Alibaba’s Next Innovative Disruptor?accenture
This piece examines Ling Shou Tong (Alibaba’s new retail inventory management platform)and looks at how it’s disrupting convenience stores and post and parcel delivery in China.
The 2021 State Of Ecosystem & Application Integration SurveyConnorHolbert
n 2021, companies find themselves with a new perspective,
better understanding, and a more purposeful urgency to modernize
their supply chain integration solutions.
See how the world’s leading integration experts plan to leverage
Ecosystem Integration to accelerate growth going forward.
See more here: https://www.cleo.com/reports
Schneider Electric Presentation at the Supply Chain Insights 2018 ConferenceLora Cecere
Presentation by Schneider Electric on Supply Chain Transformation given at the Supply Chain Insights Global Summit 2018 by Mourad Tamoud, SVP of Supply Chain Management.
-Enrichment - Unlocking the value of data for digital transformation - Big Da...webwinkelvakdag
As pressure for digital transformation increases, companies must harness big data more effectively. But the well-known V’s of data—volume, variety, velocity—represent both opportunities and challenges. Data enrichment enables organizations to take full advantage of the benefits while addressing these typical problems. In this session, we look at what an enrichment workflow might look like and how it enhances data’s value across different use cases.
Digital Supply Chain Transformation in the Networked EconomySAP Ariba
Learn how companies are seeking to transform their supply chains in the new digital networked economy. This session will include a discussion about the major pillars for transformation that can act as a concrete framework for initiatives to realize new digital opportunities and business value. You will be introduced to SAP’s extended supply chain portfolio and learn how this can be used for collaborative business planning across the network to integrate supply chain with sourcing and purchasing, and to orchestrate internal and external operations across short-, medium- and long-term time horizons. SAP customer use cases and examples from various industries will be used.
Digital Supply Chain - Insights on Driving the Digital Supply Chain Transform...Lora Cecere
Executive Summary
It started with the internet, and the drum beat continues. Mobile. Social. Cloud. Digital Products. Telematics. The Internet of Things. The list of enablers is endless.
Over the last decade, digital marketing departments quickly took advantage of new technologies to power marketing capabilities. As a result, companies have new products and services; but, over the last decade there has been little change in supply chain processes.
There is a great divide in organizations today. There are digital teams in marketing while there are traditional supply chain processes in operations. Many supply chain leaders are asking how they digitize their supply chain practices. This report is designed to help. Here we share a five-step process to get started, and we provide insights from recent research on how to transform manufacturing processes.
What Is Digital Business?
Digitization transforms businesses. A digital business model uses new forms of technology to create new forms of revenue and business value. It is about the use of combinations of technologies to sense changes in real-time and shape a meaningful output.
Digital business is about much, much more than the redefinition of business processes for B2B and B2C. While e-business strategies are foundational, and necessary, it is about more than e-business. In today’s supply chain, while B2C models are well defined and new supply chain models have embraced and redefined e-commerce delivery, B2B processes lag B2C. Today, only 9% of B2B commerce business flows through business networks. There are no digital B2B officers. Companies have been slow to adopt new forms of B2B.
The presentation given by Philippe Depallens, General Manager at Ultimate Ears Pro, at the Supply Chain Insights Global Summit in Scottsdale, AZ on September 10, 2014
Sets out the supply chain elements; sources of complexity and customer expectations. Introduces the range of technology solutions to manage the logistics and embed efficiency into the process
Making the Digital Pivot. Imagining the Supply Chain That Could Be. Slide DeckLora Cecere
How do Supply Chains Make the Digital Pivot?
In this slide presentation Lora Cecere, Founder of Supply Chain Insights, outlines a methodology for companies to consider to build outside-in digital supply chains.
Connected Consumers - and the Agile Supply Chains that serve themRobbie Maltby
Engaging today's informed, empowered, and demanding consumers is a sure path to driving loyalty and market share. In this eBook, discover how deeper insight can help you tap into the connected consumer.
http://www.castle-cs.com/events/webinar-digital-consumer-analytics/
Imagine the Supply Chain of the Future - 21 OCT 2014Lora Cecere
Executive Overview
When we ask companies to imagine the supply chain of the future, they have to start with what they have today. Most companies today are stuck, and find it hard to conceive the supply chain of the future. To free their thinking they have to learn from the past, to unlearn what they believe is a world of best practices, and establish methodologies to imagine the supply chain of the future. Changing traditional paradigms is a starting point.
For most, the journey is not easy. As shown in Figure 1, the terms most commonly used to describe the supply chain today are traditional, tactical, and cautious. Today there is significant room for improvement, with only one in three supply chain leaders feeling that what they have now is working well. Most of the supply chain processes are inside-out which is a barrier to sensing demand and building demand-driven or market-driven processes.
The incentive to change lies in balance sheet performance. When we analyze financial balance sheet performance for the period of 2006-2013, we find that nine out of ten companies are stuck at the intersection of the two critical metrics of operating margin and inventory turns. Publicly-held companies are unable to power improvements in both metrics for more than two consecutive years. For most, improvement has become an OR condition with companies making improvements in one of the two metrics, but not both together. This is an area of frustration and disappointment for business leaders that want to leverage supply chain technologies and processes to deliver both cash and cost savings to the organization. As growth slows, this shift is more important. In this report, we share highlights on the research gathered for our recent conference, Supply Chain Insights Global Summit.
Working with the Mainstay team, the Cisco IOT Manufacturing Marketing team combined research from manufacturing trade associations, management consulting research and an internal benchmarking project to create an Executive Briefing Presentation that would educate CxOs on the opportunities IOT can provide. This content was also repurposed to create a manufacturing IOT whitepaper to provide an asset to entice prospective customers to consider Cisco’s IOT offerings.
Executive Forum: Driving the Digital Supply Chain AgendaTradeshift
Senior Executives are the driving force behind innovation, transformation, and growth.
In this forum thought leaders and like-minded experts will discuss why digitizing and connecting the supply chain is becoming a necessity. One that will likely determine the future success of many businesses and the role of procurement, finance and supply chain.
Discrete manufacturing Industry- Connect, Transform, and Reimagine: Help Your...Shivakumar Vishwanath
Browse the following pages to explore how a
co-innovation partnership with SAP can help
you unlock the huge potential of the Internet of
Things to deliver new business value for your
customers – and you.
Igniting Growth in Consumer Technology - AccentureAccenture Italia
Scopri i risultati dello studio "Igniting Growth in Consumer Technology" realizzato dal team Communications, Media and Technology di Accenture sulla percezione che i consumatori italiani hanno di dispositivi, servizi e contenuti digitali.
#IBMInsight session presentation "Orchestrating a Customer-Activated Supply Chain"
Assembling the pieces of a customer-activated supply chain involves activities on three dimensions: Sharpen visibility and insight, Partner for innovation, Become customer-activated
IBM supply chain analytics solutions to leverage Big Data
More at ibm.biz/BdEPRX
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Realising Digital’s Full Potential in the Value ChainCognizant
When we spoke with executives across Europe who lead digitising efforts, they described a diverse range of deployments, but digital can, and must, deliver far more than it has so far. In this ebook, we explore how businesses can explore digital's full potential across their value chain.
Leap Ahead In Your Retail Game With Digitalised Supply ChaineTailing India
The application of emerging technologies in supply chains can help organisations better fulfill the needs of their customers. Hence, this week, we are going to study on the changing efficiency of the logistics network in our Logistics Week Series. Here is our 1stpart of the series where we try to understand the impact of digitalisation on supply chain.
Shared Services: How Digital Can Accelerate the Leap to Value-Added Different...Cognizant
Shared services centers must embrace social, mobile, analytics, cloud and intelligent process automation techniques to navigate three critical shifts that can turbocharge innovation and reinforce market differentiation.
What are the best digital transformation tools for your business?learntransformation0
These tools, whether they be cloud computing services, data analytics platforms, or collaboration tools, serve as the cornerstone upon which the basis of an organisation that has undergone a digital transformation is created.
Transform Your Participations, Residuals & Royalties Processes to Drive Busin...Capgemini
Participations, Residuals and Royalties have been causing Media & Entertainment companies headaches for years; how do you remedy the issues of increased risk and cost resulting from archaic processes and platforms, while maintaining industry competitiveness? Capgemini helps you tackle these challenges by leveraging its Participations, Residuals and Royalties (PRR) services to provide you with a solution that manages the complete PRR cycle, in turn delivering word-class business outcomes that can reduce your costs by up to 30%. We do so by channelling the power of our Global Enterprise Model to transform and automate your PRR processes and optimize your enterprise's Total Cost of Service.
Detailed presentation on SAP's Intelligent Enterprise framework and how we can support a full scale digital transformation to make your organization agile, proactive, prepared and predictive in the face of disruption!!!
Best Performing SCM Companies | Elemica | Digital Supply Network (DSN)CIO Look Magazine
CIOLook presents, Best Performing SCM Companies in 2019, which are enhancing business processes in the fast growing business world with advance SCM services
Elevate with Intelligent Supply Chain | SlideShare | AccentureAccenture Operations
Accenture's presentation shows CSCOs can accelerate their journey to operational maturity as they embrace the future of supply chain operations. Read more
Business Networks: The Next Wave of InnovationSAP Ariba
Business networks are opening up tremendous new opportunities to build a modern IT platform - one that enables businesses to simplify connectivity, digitize processes, collaborate with partners around the globe, reduce operating costs, and drive innovation.
In this session, see IDC’s findings from their research report “Business Networks: The Next Wave of Innovation” and learn how Honeywell Performance Materials & Technologies is maximizing performance, improving visibility into critical procurement processes, and controlling spend on the Ariba Network.
SAP Ariba, ASUG webinar
An Introduction in 10 slides to Digital Customer ExperienceCapgemini
Businesses need to be agile, innovative, social, mobile, totally customer focused and geared to provide a profitable customer promise
CMO’s, COO’s, CIO’s and CFO’s globally are struggling with how to make digital a core part of how they do business and serve their customers profitably
Digital is driving rapid transformations in how organizations interact with other organizations and end customers. It is driving change in how CX is delivered across B2C, B2B and B2B2C
Capgemini DCX enables organizations to deliver a “profitable promise to its customers” based on intelligent insights and optimised processes. By combining deep understanding of the customer context, with a single view of the enterprise, we enable organizations to take real-time decisions and maximize profitability
For businesses that want to stay relevant in a Digitized Market, it's imperative to consider Digital Transformation. At Cygnet we deliver 100% Agile solutions in line with your business goals
How do you know if your company has become a truly digital business? Check out this slide presentation and find out.
Designed and presented by: Ken Polotan
Similar to Digital Supply Chain – Where Virtual and Physical Converge (20)
COVID-19 heightened chronic challenges within the global healthcare industry. It became a catalyst amid fierce competition and tight regulations for health providers and payers to focus on digital health, cybersecurity, patient data transparency, and a variety of customer-centric and operational enhancements. As a result, we found the 2022 trendline pointing to improvements in access and quality of care.
Healthcare challenges such as optimizing the cost of care while simultaneously enabling personalized interventions and consumer-friendly shoppable services are long-standing − but, historically, the industry has been slow to react.
Read our Top Trends 2022 report to examine the lingering ramifications of the pandemic, responses from medical and insurance organizations, and the worldwide impact of ever-changing regulatory standards and mandates.
A combination of factors − the pandemic, catastrophic weather events, evolving policyholder expectations, and insurers’ drive for operational efficiency and future relevance − are sparking P&C industry changes.
In a post-COVID, new-normal environment, the most strategic insurers are building resilient, crisis-proof enterprises poised to take advantage of emerging and future business opportunities. They are leveraging advanced data analytics and novel technologies to assure agility and achieve positive revenue and customer satisfaction outcomes. Competitive advantage will hinge on accelerated digitalization and faster go-to-market. Therefore, win-win partnerships and embedded services with InsurTechs and other ecosystem players are critical.
Read Capgemini’s Top P&C Insurance Trends 2022 for a glimpse at the tactical and strategic initiatives carriers are undertaking to boost customer-centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future-readiness.
This analysis provides an overview of the top trends in the commercial banking sector as they shift to technology high gear to boost client efficiency and battle a volatile, uncertain, competitive, and evolving landscape.
First, it was retail banking. Now, advanced technology is shifting to – and disrupting − the commercial banking space. Many commercial banks, known for paperwork, red tape, and branch dependency, were unprepared to support clients during their post-COVID-19 ramp-up. But now, the digital pivot to new mindsets, partnerships, and processes is in overdrive.
As commercial banks grapple with competition from FinTechs, BigTechs, and alternative lenders, their inability
to fulfill SME demands and pandemic after-shocks necessitates transformative process changes and a move
to experiential, sustainable, and inclusive banking models. We expect banks to strive to meet the demands
of corporate clients and SMEs by digitally transforming critical workflows and improving client experience.
Additionally, incremental process improvements in the middle and back-office that leverage intelligent
automation will keep the competition at bay because engaged clients are loyal.
Adopting newer methods to mine data and moving to as-a-Service models will prepare commercial banks
to flexibly respond to newcomers and find ways to co-exist through effective collaboration. The time has come for commercial banks to put transformation on the fast track as lending losses in wallet and market share could spill over to other functions!
How incumbents react and respond to 2022 trends could determine their relevancy and resiliency in the years ahead.
The Covid-19 pandemic necessitated the payments industry undergo a facelift, sparked by novel approaches from new-age players, fostered by industry consolidation, and customers’ demand for end-to-end experience. Crossing the threshold, the industry is entering a new era – Payments 4.X, where payments are embedded and invisible, and an enabling function to provide frictionless customer experience. As customers make a permanent shift to next-gen payment methods, Digital IDs are critical for a seamless payment experience. The B2B payments segment is witnessing rapid digitization. BigTechs, PayTechs, and industry newcomers are ready to jump in with newfangled solutions to help underserved small to medium-sized businesses (SMBs).
As incumbents struggle with profits, new-age firms are forging ahead to take the lead in the Payments 4.X era by riding the success of non-card products and services. The new era demands collaboration, platformification, and firms can unleash full market potential only by embracing API-based business models and open ecosystems. Data prowess and enhanced payment processing capabilities are inevitable to thrive ahead. The clock is ticking for banks and traditional payments firms because the competitive advantage is not guaranteed forever. As industry players seek economies of scale, consolidations loom, and non-banks explore new territories to threaten incumbents’ market share. While all these 2022 trends are at play, central bank digital currency (CBDC) is emerging globally and might open a new chapter in the current payments landscape.
As we slowly move out of the pandemic, financial services firms have learned the criticality of virtual engagement to business resilience. Wealth management firms will need capabilities to cater to new-age clients and deliver new-age services. This report aims to understand and analyze the top trends in the Wealth Management industry this year and beyond.
A year ago, our Top Trends in Wealth Management report emphasized how the pandemic sparked disruption and digital transformation and changing investor attitudes around Environmental, Social, and Corporate Governance (ESG) products. As we begin 2022, many of those trends continue to hold as COVID-19’s wide-reaching effects continue to influence the wealth management industry.
As wealth management (WM) firms supercharge their digital transformation journeys, investments in cybersecurity and human-centered design are becoming critical to building superior digital client experience (CX). Another holdover trend − sustainable investing – is gaining mainstream attention and generating increasingly sophisticated client demands. Data and analytics capabilities will become ever more essential for ESG scoring and personalized customer engagement. As large financial services firms refocus on their wealth management business while new digital players make industry strides, competition is becoming historically intense. Not surprisingly, client experience is the new battleground.
This analysis provides an overview of the top trends in the retail banking sector driven by the competition, digital transformation, and innovation led by retail banks exploring novel ways to create and retain value in evolving landscape.
COVID-19 caught banks off guard and shook legacy mindsets to the core. With 20/20 (2020) hindsight, firms are more aware, digitally resilient, and financially stable as they head into 2022. The trials of the past 18 months forced firms to shore up existing business and consider new models and revenue streams.
Customer-centricity remains at the top of most FS agendas and is a 2022 focal point. Banks will focus on achieving operational excellence as diligently as delivering superior CX. In 2022 and beyond, it will be paramount for FIs to explore and invest in new technologies to remain relevant and resilient.
Banking 4.X will arrive in full force in 2022 with platform-supported firms monetizing diverse ecosystem capabilities and aggressively harvesting data to create experiential customer journeys through intelligent and personalized engagements. The new era will compel future-focused banks to finally abandon legacy infrastructure and collaborate with third-party specialists to solidify their best-fit, long-term roles. Increasingly, open platforms will make banks invisible as banking becomes embedded into customer lifestyles. At the same time, banks will shed asset-heavy models and shift to the cloud for greater agility, speed to market, and faster innovation. The shift will act as a precursor to adopting new technologies on the horizon – 5G and Decentralized Finance.
The recent past was filled will extraordinary lessons for financial institutions. Now is the time to act on those learnings and move forward profitably.
While COVID-19 has sparked the demand for life insurance, it has also exposed the operating model vulnerabilities in distribution, servicing, and customer retention. In a post-COVID, new-normal environment, insurers need to enhance their capabilities around advanced data management and focus on seamless and secure data sharing to provide superior CX and hyper-personalized offerings. Accelerated digitalization and faster go-to-market are vital to remaining competitive, and win-win partnerships with ecosystems are critical in the journey.
Read our Top Life Insurance Trends 2022 to explore the tactical and strategic initiatives carriers undertake to acquire competencies around customer centricity, product agility, intelligent processes, and an open ecosystem to ensure profitable growth and future readiness.
Property & Casualty Insurance Top Trends 2021Capgemini
The Property & Casualty insurance landscape is evolving quickly with the changing risk landscape, entry of new players, and changing customer expectations. The ripple effects of COVID-19 on the P&C insurance industry and natural disasters such as forest fires have adversely impacted insurance firm books.
In this scenario, to ensure growth and future-readiness, the most strategic insurers strive to be ‘Inventive Insurers’ – assuming a customer-centric approach, deploying intelligent processes, practicing business resilience and go-to-market agility, and embracing an open ecosystem.
Read our Property & Casualty Insurance Top Trends 2021 report to explore the strategies insurers are adapting to remain competitive amidst the evolving business landscape and how they can explore new ways to enhance their profitability.
A combination of factors such as demographic changes, evolving consumer preferences, and desire to become operationally efficient were already spurring changes in the life insurance industry. Enter 2020 – the COVID-19 pandemic is having a significant impact on the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry is adapting to the new normal.
Furthermore, COVID-19 has acted as a catalyst, pushing life insurers to prioritize their efforts on improving customer centricity, developing go-to-market agility, making processes intelligent, building business resilience, and embracing the open ecosystem.
Read our Life Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the changing market dynamics.
The uncertainty of 2020 is setting the global tone for the immediate future in the financial services industry. So it is no surprise banks are laser-focused on business resilience, emphasizing both financial and operational risks. The need to adapt quickly to new normal conditions through virtual customer engagement is clear.
Customer centricity continues to drive commercial banks’ solution designs. And, the pandemic compelled products that deliver immediate client value ‒ quick digital onboarding, seamless lending, and support for small and medium-sized enterprises (SMEs). The onus is now on banks to go to market more quickly, which requires the implementation of intelligent processes and integrating corporates’ enterprise resource planning (ERP) systems with banking workflows.
To achieve go-to-market agility, banks across the globe are investing in and collaborating with FinTechs. Many of these partnerships are focused on boosting digital lending and providing seamless support to anxious small-business clients in need of assurance.
With newfound impetus for FinTech collaboration, commercial banks have picked up their step on the path toward OpenX. COVID-19 made it evident that survival during turbulence is manageable through collaboration with ecosystem players.
Read our Top Trends in Commercial Banking 2021 report to explore the strategies banks are adapting to transform their businesses from a product-led, siloed model to an experiential and agile plan.
When we published the Top Trends in Wealth Management 2020, little did we foresee the pandemic that would sweep through the world and disrupt life as we knew it. Yet, when we reviewed last year’s trends, we found that many still hold and some have taken on even greater relevance. One such trend is sustainable investing, which had begun to gain prominence as investors became more aware of ESG considerations, and firms rolled out more sustainable investing offerings. Another trend that has accelerated in the post-COVID world is the importance of investing in omnichannel capabilities and technologies such as artificial intelligence (AI) to enhance personalization and advisor effectiveness. The pandemic has driven wealth management firms to accelerate their digital transformation journey, with some immediate focus areas being interactive client communications and digital advisor tools.
There is no denying that time is of the essence. Yes, budgets are tight, but the Open X ecosystem offers wealth management firms opportunities to reimagine their operating models and deliver excellent customer experience cost-effectively.
Top trends in Payments: 2020 highlighted the payments industry’s flux driven by new trends in technology adoption, innovative solutions, and changing consumer behavior. The pandemic has tested the digital mastery of players, who are already grappling with transition. Non-cash transactions are on a robust growth path, accelerated by increased adoption during COVID-19. Regulators are working to instill trust and address non-cash payments risk amid unparalleled growth as players collaborate to quell uncertainty. Regional initiatives, such as the P27 (Nordics real-time payments system) and the EPI (European Payments Initiative), are gaining traction in response to country-level fragmentation and competition.
Investment in emerging technologies is looked upon as an elixir to mitigate fraud, data-driven offerings are being considered for providing value-added propositions, and distributed ledger technology is in focus for digital currency solutions, efficiency enhancement, and cost gains. New players, such as retailers/merchants, are integrating payments into their value chains while technology giants are upscaling their financial services game by weaving offerings around payments as a center stage. Constrained by budgets, firms consider business models such as Platform-as-a-Service (PaaS) to provide cost-effective and superior customer experience.
A combination of factors, including demographic changes, evolving consumer preferences, and regulatory and compliance mandates, were already spurring change in the health insurance industry. Enter 2020 and the COVID-19 pandemic, which is having sweeping implications for the industry.
At the peak of disruption, the focus was on ensuring business continuity, but new initiatives are cropping up to tackle the challenges as the industry adapts to the new normal.
Furthermore, some changes are here to stay, and it will be prudent for the industry players to be resilient to the market shifts by being agile, improving member centricity, making processes intelligent, and embracing the open ecosystem.
Read our Health Insurance Top Trends 2021 report to explore the strategies insurers are adopting to manage the external pressures.
The banking industry’s resilience is being tested as banks navigate through a remarkable 2020 filled with uncertainties. The impact of COVID-19 has been about setting the tone for future operational models. Retail banks have shifted focus towards integrated risk management with a more holistic view of operational risks. Adapting to the new normal, banks have prioritized cost transformation while engaging customers virtually. Incumbents sought to be more responsible within fast-changing environmental conditions and ESG remained a critical focus.
To provide more experiential services, banks are leveraging techniques such as segment-of-one to hyper-personalize offerings while aiming to humanize digital channels for increased engagement. Banks are also revamping middle and back offices, going beyond the front end leveraging intelligent processes. Open X is enabling banks to play on their strengths and use the expertise of ecosystem players. Going forward, banks are poised to become an enhanced one-stop shop by providing consumers value-adding FS and non-FS experiences.
To acquire customers in cost-effective manner, retail banks are tapping value-based propositions ‒ such as POS financing and mortgage refinancing. Further, Banking-as-Service provides incumbents a way to provide their high-value offerings to other players. In preparation for the future, banks will be looking to improve their go-to-market agility by leveraging the benefits of cloud. This analysis outlines the top 10 trends in retail banking for 2021.
Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle.
Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges.
Aspects of the life insurance industry have remained constant for years – and so have premiums. Traditional savings products have taken a huge hit in terms of attractiveness because low interest-rates prevail. Meanwhile, the risk landscape is shifting, and insurers need to align better with the emerging business environment, manage changing customer preferences, and improve operational efficiencies. Within today’s scenario, industry players are undertaking tactical and strategic shifts in attempts to manage unpredictable market dynamics. Insurers must develop alternative products to breathe new life into policies and leverage emerging technologies (artificial intelligence (AI), analytics, and blockchain) to improve efficiency, agility, flexibility, and customer-centricity.
Read Top Trends in Life Insurance: 2020 for a look at the innovative steps future-focused insurers are considering to meet industry challenges and opportunities.
The health insurance industry is evolving and undergoing significant changes. As the risk landscape shifts, insurers are working to improve operational efficiencies, meet evolving customer preferences, and align better with the changing business environment. Accordingly, payers must adapt and align business models and offerings. An incisive tactical approach is required to accommodate members’ needs and related emerging risks — medical, health, and environmental. Advanced technologies such as artificial intelligence, analytics, automation, and connected devices are enabling insurers to manage these changes proactively, partner with members, and help to prevent risks, all the while continuing to fulfill payer responsibilities.
Read Top Trends in Health Insurance: 2020 to learn which strategies insurers are adopting to navigate and align with today’s challenges.
Similar to other financial services domains, payments is evolving into an open ecosystem. The EU’s Payment Services Directive (PSD2) pioneered open banking by encouraging banks and established payments players to securely open the systems to foster competition, innovation, and more customer choices. In tandem with non-cash transaction growth, regulations are driving banks and payments firms to expand their array of payment methods and channels. Governments are encouraging financial inclusion by also promoting the adoption of non-cash payments. Increasingly, merchants and corporates seek to offer alternative payment systems because of widespread popularity among consumers. Alternative payments also enable merchants to provide real-time and cross-border payments to boost business efficiency.
Banks, payment firms, card firms, BigTechs, FinTechs, and other players are continuously developing new technology to cash in on market changes. However, data breaches and fraud continue to hinder innovation as firms devote countless resources each year to address security issues. Many governments are also designing new regulations to reduce ecosystem threats. All these measures are expected to make the current ecosystem much more secure and simple for players as well as customers.
Top Trends in Payments: 2020 explores and analyzes payments ecosystem initiatives and solutions for this year and beyond
The commercial banking industry faces daunting challenges. Operational costs continue to rise. Corporate clients seek convenience and personalized products and services. Cybersecurity is a major concern as more and more bank processes become digitalized. Compliance with wide-ranging open banking regulations is mandatory. The entry of BigTechs and other players is heating up competitive pressure. Therefore, it is essential for banks to transform and adapt to the changing business environment.
Read our Top Trends in Commercial Banking: 2020 report for analyses of the initiatives, new solutions, and trends expected to shape the commercial banking ecosystem in 2020 and beyond.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Building RAG with self-deployed Milvus vector database and Snowpark Container...Zilliz
This talk will give hands-on advice on building RAG applications with an open-source Milvus database deployed as a docker container. We will also introduce the integration of Milvus with Snowpark Container Services.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Digital Supply Chain – Where Virtual and Physical Converge
1. the way we do itBusiness Process Outsourcing
Digital Supply Chain
Where Virtual and Physical Converge
We live in an age of increasingly complex and competitive corporate landscapes.
Businesses are taking a variety of approaches to boost profitability, deliver
shareholder value and grow their customer base. Globalization, acquisition and
technology are helping to meet these imperatives but are themselves throwing up a
number of challenges including:
• A multiplicity of ERP and other systems across subsidiaries and regions with
misaligned reporting and data handling mechanisms.
• Few, if any, standard processes.
• Inconsistencies in the application of rule-sets and data update points.
• Poor and costly inventory and space management.
• Little or no meaningful performance metrics.
• As the sources and quantity of data grows, business become more inefficient, less
agile and increasingly difficult to manage.
Capgemini’s Digital
Supply Chain
solution merges
your physical supply
chain with the latest
digital innovations,
providing end-to-
end standardization,
integration and
automation of your
data, systems and
processes.
2. BPO drives growth and innovation
To resolve these supply chain challenges, global companies are increasingly
embracing outsourcing across a wider range of front and back-office processes to
help transform their businesses. The reason? In addition to significant cost savings,
Business Process Outsourcing (BPO) has become a lever for driving business
growth and innovation.
Digital Supply Chain – Where virtual and physical
converge
Capgemini’s Digital Supply Chain is a comprehensive service that standardizes,
integrates and automates data, systems and processes to create a real-time
operating and decision-making environment.
Digital Supply Chain is based on four main attributes:
What does this mean for your business?
The value of Digital Supply Chain to your business is articulated across four main
areas – what we call the ‘value quadrant’. They are:
CXOs and supply chain
leaders must take advantage
of the opportunities that
come with digital operations.
They should embrace
digitization, reconfigure the
supply chain, and overcome
traditional geographic or
functional silos.”
Capgemini Consulting
Digital Transformation of Supply
Chains; Creating Value – When
Digital Meets Physical
Attribute Delivers value Through
Integrated • Real time visibility
• End to end
seamless mapping
• Evolved operating model
Digital Control Tower
Intelligent • Actionable insight
• Predictive analysis
• Segmentation
Insight 360° (Platform
Based)
Flexible • Organizational flexibility
• Optimizes efficiency
• Personalized experience
Supply Chain-as-a-Stack
(SCaaS)
Supply Chain Operations
Reference Model (SCOR)
compliant.
Rapid • Enhanced responsiveness
• Proactive risk prevention
• Control & compliance
Robotic Order Fulfillment
A digital customer experience
doesn’t start and stop with
a marketing campaign or
a commerce transaction.
It spans every step of the
customer journey, from
customer acquisition and
the transaction, all the way
to customer support and
customer engagement.”
Forrester Research Inc.
Market Overview: Digital Experience
Delivery Service Providers, 2015,
Anjali Yakkundi, April 2015.
3. How we do it
Through the Digital Supply Chain offering, your enterprise supply chain can be
transformed from a cost centre to a function delivering competitive advantage.
Capgemini’s Digital Supply Chain offer does this by implementing three components:
Digital Control Tower
The Digital Control Tower provides the proverbial “single version
of truth” across your supply chain to improve agility, resilience,
reliability and responsiveness. Client Intelligence Center helps to
drive transformation to deliver the right outcomes across your
supply chain by measuring and monitoring the entire cycle. It
provides visibility, insight, actions and impact across the following
verticals:
–– Order to Deliver
–– Forecast to Distribute
–– Service to Return
Robotic Order Fulfilment
The robotic order fulfilment provides you with a strong foundation
for managing and tracking orders. By having the right product
data at the right time, you can easily track products and view
detailed product reports.
Supply Chain-as-a-Stack (SCaaS)
Capgemini brings the power and strength of our infrastructure,
applications and business processing capabilities together to
provide cloud-based, rapidly deployable, ‘as-a-service’ supply
chain services.
Digital Supply Chain is a
truly comprehensive service:
from the breadth of process
function, through insight
and action to the delivery of
outcome. In the digital age it
makes the complex supply
chain not just manageable
but capable of orchestrating
the company’s supply chain
with your fingertips”
Andrzej Hutniczak
Senior Vice President and Head of
Product and Deal Structuring,
Capgemini
Capgemini’s Digital Supply
Chain core functions and
services include:
• Process Benchmarking (KPIs,
target values)
• “As-is” value stream mapping
• Customer & product
segmentation
• Material and information flow
mapping
• Distribution network
framework & replenishment
model
• Masters completeness and
interfaces
• IT landscape analysis &
interface management
• Cost “as-is” analysis
• Data source, integration and
tools/ technology framework
• Demand forecast logics and
interface with PPC
Top Line Growth Profitability
Risk & ReputationWorking Capital
Increase revenue by identifying and
addressing high revenue customers,
improving your view of market,
product and customer
performance and controlling
revenue leakage.
Boost profit margins by
reducing asset costs and
inventory holding
expenses and transferring
capital expenditure to
operational expenditure.
Improve the performance
and availability of working
capital by turning around
inventory faster and use of
just-in-time processes to
minimize stocks.
Deploy rigorous control
levers to mitigate risks,
introduce flexibility and
improve customer loyalty
by delivering faster and
more efficiently.
Reve
nue
Anal
ytics
Capital
AnalyticsWor
king
Anal
ytics
Ri
sk
Ex
pense
Ana
lytics