Digital Marketing
    Overview
    by Franck Debane
  fdebane@netelio.com
Digital marketing =
$100 billions worldwide
It all started with...
Hi!

      Franck Debane
      fdebane@netelio.com
The purchase funnel...
...and it's variations...
... and the reality...
78% click-through rate
Display advertising
the billboard of the digital age
Ad units

● Banners: MPU/Leaderboard
  ○ Format and standards proposed by IAB
  ○ Interstitial, pop-ups, page skinning

● Started as static images but quickly
  animated and interactive
  ○ have sound, play video
  ○ overlay: expands into the rest of the page
  ○ can be games

CTR's average 0.10%
Display advertising
Economic models
1.   Publishers such as the The Times, Yahoo! or CNN:
      a. provide advertising space seen by their users called
         inventory
2.   Advertisers such as McDonalds, Nike or Dell:
      a. buy the inventory to show their ad also called
         creative
3.   Advertisers pays the publisher on CPM basis
      a. CPM : Cost per mille: cost of the advert for thousand
         views

Numbers today:
● CPM between $1 to $50
● CTR around 0.10%
What influence the CTR and CPM ?
Creative, placement and the user!

Creative and placement:
● Ad unit, type, message, color, animations etc...
● Placement, Ads shown above the Fold

User targeting:
● ROS - Run of Site: no specific targeting
● Contextual - section level, page level
● Behaviours - based on user recorded behaviors (clicks,
   time spent on site and other behavioral data)
● Demographics & geo targeting
Display advertising
Drawback
●   Taking place of content
●   Limited to awareness
●   Intrusive & distracting user from it's goal
●   Banner/right column blindness
●   Ad blocker is the most popular Firefox-plugin
Banner blindness
Ad networks
aggregate small publishers and handle remnant inventory
and sell it to advertiser.
Display advertising:
Emerging solutions
Ad Exchange: An ecosystem which allows advertisers,
publishers and ad networks to exchange data, set prices,
and ultimately serve an ad. (+ DSP and SSP)

Real-Time Bidding: Bidding on inventory in real time. A
real-time bid is often dynamically generated based on past
performance of creatives, inventory, user groups, and other
parameters.
Display advertising
What does it mean for marketing ?
Pros:
● Association with high profile brands
● Build up awareness of your brand

Cons:
● Not to use in isolation
● Little guarantee of effectiveness



"Needs to be combined with something
else"
Search marketing
● Moving away from publishers - content driven

● Into the realm of search - one of most used
  application on the internet
  ○ Google delivers results for 4 billions searches per day
...into a world dominated by Google
SEM and SEO
SEO - Search Engine Optimization
Watch: What is search engine optimisation.
http://www.youtube.com/watch?v=hF515-0Tduk

The dark science of getting your site as high as possible on
the Google result.

Increase your SEO traffic
=> get more visitors coming from search engine.

How to do it ?
SEO - how ?
● Dark science means guru ?
● SEO expert and SEO agencies
● Field in constant change as Google rolls-out improved
  version of their algorithm to fight spam, content farm,
  link farms etc...
● Search result varies per market and per users

Basically boils down to:
1. Links that lead up to your pages or domains
2. Keyword use on pages
3. Internal link on the site
+ others.

Based on PageRank algorithm
http://en.wikipedia.org/wiki/PageRank
SEM and SEO
Search engine marketing
Search engines allow advertiser to buy links on
results page
Ad are simple, non intrusive text ads
Sold on a cost per click (CPC) basis
The advertiser choose keyword to bid on

The search engine decides which ad to show
based on a CTR * CPC combination
Google adwords demo
Search marketing: SEM/SEO
●   Search engine optimisation SEO - free
●   Search engine marketing SEM - $$
●   Keyword based targeting
●   Google is the leader, followed by Bing

SEM:
● Keyword sold on an auction
● Ads are text based
● Pay per click (PPC) or CPC (starting at €0.01)
Search Marketing:
For marketers
●   Very powerful.
●   User is an active state of search, ready to click
●   You pay only for clicks you get
●   Keywords can be expensive

Advices for marketers:
● Research keywords
● Your ad: Don't oversell
● Try tune and refine
   ○ Different message
   ○ different keywords
Affiliation
Result driven model:
● CPA - cost per action
● CPS - cost per sales
Affiliation ecosystem
● Affiliation represent %10 to %20 of Amazon sales,
  depending on the category

● Main revenue stream for price comparators
● Affiliation gave birth to opportunistic 'businesses'
  created around niche that pays
● Making a living for 1000's of little sites

● Smaller advertisers can affiliation platforms
● Small publisher can use them in self-service mode
● Affiliation plafoforms: Zanox / TradeDoubler
Affiliation programs example - Zanox
Affiliation for marketers
Pros:
● Low risk marketing
● Pay only for sales
● Effective in retail

Side effects:
● generates new potential subscribers
● brand awareness
● improves SEO

Cons:
● no control over where the ads is show
● can damage the brand
From Ad Men to Math Men




       http://www.youtube.com/watch?v=oH87MtZuBcY
Online advertising spend split
Social Media Marketing
Facebook
Facebook ads demo:
https://www.facebook.com/business/connect

User data => better targeting => more advetiser $$

The likes and fan pages
Feed exposure

If You're Not Paying for It; You're the Product
http://www.youtube.com/watch?v=M_eYSuPKP3Y
Tracking in the digital world
Metrics:                    Goal tracking:
- nb of impressions         - sales
- nb of clicks              - newsletter sign-up
- unique visitors (reach)   - followers / facebook fans
- conversions rates         - amount sold
- engagement
- bounce rate
Measuring marketing efficiency
Multivariate testing
Many touchpoints
Metrics for social medias
Thank you
  by Franck Debane
fdebane@netelio.com

Digital marketing overview for EBS

  • 1.
    Digital Marketing Overview by Franck Debane fdebane@netelio.com
  • 3.
    Digital marketing = $100billions worldwide
  • 4.
  • 5.
    Hi! Franck Debane fdebane@netelio.com
  • 6.
  • 7.
  • 9.
    ... and thereality...
  • 10.
  • 11.
  • 12.
    Ad units ● Banners:MPU/Leaderboard ○ Format and standards proposed by IAB ○ Interstitial, pop-ups, page skinning ● Started as static images but quickly animated and interactive ○ have sound, play video ○ overlay: expands into the rest of the page ○ can be games CTR's average 0.10%
  • 13.
    Display advertising Economic models 1. Publishers such as the The Times, Yahoo! or CNN: a. provide advertising space seen by their users called inventory 2. Advertisers such as McDonalds, Nike or Dell: a. buy the inventory to show their ad also called creative 3. Advertisers pays the publisher on CPM basis a. CPM : Cost per mille: cost of the advert for thousand views Numbers today: ● CPM between $1 to $50 ● CTR around 0.10%
  • 14.
    What influence theCTR and CPM ? Creative, placement and the user! Creative and placement: ● Ad unit, type, message, color, animations etc... ● Placement, Ads shown above the Fold User targeting: ● ROS - Run of Site: no specific targeting ● Contextual - section level, page level ● Behaviours - based on user recorded behaviors (clicks, time spent on site and other behavioral data) ● Demographics & geo targeting
  • 15.
    Display advertising Drawback ● Taking place of content ● Limited to awareness ● Intrusive & distracting user from it's goal ● Banner/right column blindness ● Ad blocker is the most popular Firefox-plugin
  • 16.
  • 17.
    Ad networks aggregate smallpublishers and handle remnant inventory and sell it to advertiser.
  • 18.
    Display advertising: Emerging solutions AdExchange: An ecosystem which allows advertisers, publishers and ad networks to exchange data, set prices, and ultimately serve an ad. (+ DSP and SSP) Real-Time Bidding: Bidding on inventory in real time. A real-time bid is often dynamically generated based on past performance of creatives, inventory, user groups, and other parameters.
  • 19.
    Display advertising What doesit mean for marketing ? Pros: ● Association with high profile brands ● Build up awareness of your brand Cons: ● Not to use in isolation ● Little guarantee of effectiveness "Needs to be combined with something else"
  • 20.
    Search marketing ● Movingaway from publishers - content driven ● Into the realm of search - one of most used application on the internet ○ Google delivers results for 4 billions searches per day
  • 21.
    ...into a worlddominated by Google
  • 22.
  • 23.
    SEO - SearchEngine Optimization Watch: What is search engine optimisation. http://www.youtube.com/watch?v=hF515-0Tduk The dark science of getting your site as high as possible on the Google result. Increase your SEO traffic => get more visitors coming from search engine. How to do it ?
  • 24.
    SEO - how? ● Dark science means guru ? ● SEO expert and SEO agencies ● Field in constant change as Google rolls-out improved version of their algorithm to fight spam, content farm, link farms etc... ● Search result varies per market and per users Basically boils down to: 1. Links that lead up to your pages or domains 2. Keyword use on pages 3. Internal link on the site + others. Based on PageRank algorithm
  • 25.
  • 26.
  • 27.
    Search engine marketing Searchengines allow advertiser to buy links on results page Ad are simple, non intrusive text ads Sold on a cost per click (CPC) basis The advertiser choose keyword to bid on The search engine decides which ad to show based on a CTR * CPC combination
  • 28.
  • 29.
    Search marketing: SEM/SEO ● Search engine optimisation SEO - free ● Search engine marketing SEM - $$ ● Keyword based targeting ● Google is the leader, followed by Bing SEM: ● Keyword sold on an auction ● Ads are text based ● Pay per click (PPC) or CPC (starting at €0.01)
  • 30.
    Search Marketing: For marketers ● Very powerful. ● User is an active state of search, ready to click ● You pay only for clicks you get ● Keywords can be expensive Advices for marketers: ● Research keywords ● Your ad: Don't oversell ● Try tune and refine ○ Different message ○ different keywords
  • 31.
    Affiliation Result driven model: ●CPA - cost per action ● CPS - cost per sales
  • 33.
    Affiliation ecosystem ● Affiliationrepresent %10 to %20 of Amazon sales, depending on the category ● Main revenue stream for price comparators ● Affiliation gave birth to opportunistic 'businesses' created around niche that pays ● Making a living for 1000's of little sites ● Smaller advertisers can affiliation platforms ● Small publisher can use them in self-service mode ● Affiliation plafoforms: Zanox / TradeDoubler
  • 34.
  • 35.
    Affiliation for marketers Pros: ●Low risk marketing ● Pay only for sales ● Effective in retail Side effects: ● generates new potential subscribers ● brand awareness ● improves SEO Cons: ● no control over where the ads is show ● can damage the brand
  • 37.
    From Ad Mento Math Men http://www.youtube.com/watch?v=oH87MtZuBcY
  • 38.
  • 39.
  • 43.
    Facebook Facebook ads demo: https://www.facebook.com/business/connect Userdata => better targeting => more advetiser $$ The likes and fan pages Feed exposure If You're Not Paying for It; You're the Product
  • 45.
  • 47.
    Tracking in thedigital world Metrics: Goal tracking: - nb of impressions - sales - nb of clicks - newsletter sign-up - unique visitors (reach) - followers / facebook fans - conversions rates - amount sold - engagement - bounce rate
  • 48.
  • 49.
  • 51.
  • 53.
  • 55.
    Thank you by Franck Debane fdebane@netelio.com