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“Welcome to the age of PULL”
                Selected Cases




Zigurds Zaķis        Strategic Planning Director, DOMINO BBDO
                                      Moscow, September 11, 2009
Step 0:
Getting Your “Now What?” Right




       Source for “Social Systems”: David Armano, http://darmano.typepad.com
The age of PULL:
          What pulls?


        1.                    2.
Creating content         Designing
 that customers         the value for
  seek or share           customer
A.
         big ideas
that work across different platforms
simple, single-minded ideas
         (concepts)
     that work across
    different channels
Watcher
                                             Voyeur On Demand
                        Trailer
   Teaser Trailer                                                           Watcher Film




                                       Wall Screening Event
                                                                                     Print
HBOVoyeur.com



                                                      Mobile
                    Online Banners                   Content




Go Cards                     Event Invitations                  Ancillary Websites
High entertainment value
    Outstanding storytelling
Applications to different channels:
     Translating, not copying
Trans-media experiences
B.
Managing participation in
 social platforms right
14
15
16
17
Big idea + consistency
  Heavily non-traditional media based
     A lot of branded applications
      On-line (Twitter, Facebook)
Involving people (donations, recommendations)
C.
Creating extraordinary
  digital experiences
IKEA, 2009




               Agency: CP+B

Agency: Love Brindfors        http://demo.fb.se/e/ikea/comeintothecloset/site/default.htm
IKEA, 2007




http://demo.fb.se/e/ikea/dreamkitchen/site/default.html
http://unlimited.orange.co.uk/flash/go
D.
Designing services
“.... the future of advertising
 is great products that have
marketing embedded in them.”

                Jeff Hicks
       CEO, Crispin Porter + Bogusky
               October 2006
Agency: CP+B
Agency: RG/A
Agency: RG/A
Agency: RG/A
Location
http://www.swisstrains.ch/
Insight:
Nobody runs a marathon on their own. Runners depend on the
support of friends and family to reach their ambition.

35’000 Runners, hundreds thousands follows

Strategy
Make adidas a crucial part of the conversation about the
London Marathon on social media by giving the community
something innovative and useful.



                     http://www.bemarvellous.com/does_adidaslondonmarathon.html
E.
Help learning new skills
Nike Signature Moves
Nike Signature Moves
Nike SPARQ
training program
FIAT: Eco Drive
G.
  Helping to build and
supporting communities
Agency: RG/A
Nike+ and Nike Human Race
H.
      Unleashing
collective intelligence
       making them work together
to solve the challenge or help each other
Best Buy: Twelpforce




Twelpforce
A collective force of Best Buy
technology pros offering tech
advice in Tweet form.
• Strategy:
                        to get people talking and working
                        together to solve a puzzle too tough
                        for just one person

                      • Digital Brief:
                        make them to watch every second of
                        TVC




Guinnesstipping.com
F.
  Creating platforms
for their self-expression
0. Getting your “Now-What” right

                 A. Big Ideas

B. Managing participation in social platforms

C. Creating extraordinary digital experiences

            D. Designing Services

         E. Helping Learn New Skills

  F. Building and supporting communities

  F. Creating platforms for self-expression
Summary




        1.                   2.
Creating content        Designing
 that customers        the value for
  seek or share          customer
In the age of pull
  we all are in the business of

Designing the value
   for customer
= Making his life
better, easier, richer
Try a lot of things!

    Fall often!

  Fall forward!

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