This document discusses how businesses manage digital documents through their lifecycle. It covers the initial storage and online access of documents, workflows used for complex business processes like transactions and case files, records management to distinguish documents from official records, and the need for integration across applications to manage a document's full lifecycle. The conclusion is that businesses need a single, integrated solution that automates processes to eliminate the use of separate applications and better manage documents from start to finish.

1. Digital Documents
in Business:
How do businesses manage documents through the
document life cycle?
A business perspective
January/2014

2. Table of Contents
 The beginning: Storage and online access
Work flows
 Records management
 Integration
 What have we learned?

3. The beginning: Storage
and online access
Different documents and
digital assets
Need to collaborate,
flexibility, ubiquity

4. Storage and Online Access

5. Work Flows

6. Work Flows
Complex business
processes
New concepts:
transactions, case files,
etc.

7. Document Capture
The need to use
document information
The need to feed the
document management
system

8. Document Capture

9. Records Management
The need to distinguish
between the record and the
document
The need to guarantee
special treatment for
certain types of documents

10. Records Management

11. Management of a document’s
complete life cycle?
AIIM ECM Roadmap

12. Management of a document’s
complete life cycle?
Businesses need at least four separate
applications.

13. Integration

14. What have we learned?
There is a better way to
do document
management”

15. What have we learned?
That Athento had to be:
Integral: Eliminating the need for different
applications to cover the life cycle
Inter-operational: Being integrated with the
client’s technological environment
Smart: Automating processes that don’t bring value
to the business.

16. Athento 3.0

17. Thank you very
much!
Any questions?