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Gain better Insights into your
Business Processes
James Milne
Who am I?
 James Milne
 CTO at Myriad Technologies
 James@MyriadTech.com.au
 @JamesMilne
Agenda
 Business Challenges
 What if there was an answer? 
 Demos
‒ Usage
‒ Inventory
 Business Process Intelligence
 Q&A
Business Challenges
The changing landscape
Today’s Business Challenges
Business Process
Maturity
Map Business
Processes to
Workflows
Visibility into
Business Process is a
challenge
Micro vs. Macro
Workflows
Migration
Upgrading to
2013/2016
Moving to the cloud
Hybrid
Process Ownership
Staff Churn/Lack of
Documentation
SharePoint Sprawl
Governance
Process
Optimization
Iterative Automation
Nintex Investment
Nintex Insights
Changing the way we look at workflow
Introducing
Nintex Insight
Data Isolation &
Security
Insight as a
Service
Beautiful
Communication
Nintex Insight Fundamentals
Nintex Insight lenses
Coming soonComing soon
User interaction steps
Use Nintex Insight data
collector to connect to your
SharePoint environment(s)
Generate a lens and model
your data within Microsoft
Power BI (or other BI tool)
Publish dashboard to Power
BI Cloud and share with
colleagues and stakeholders
STEP 1
Connect to
Nintex data
STEP 2
Generate
reports
STEP 3
Publish
dashboard
Share
dashboard
BI
tool
Nintex
Insight
OData
Link
Data
collector
Availablenow
Comingsoon
Demo
Nintex Insight Portal
Demo
Usage Report
Demo
Inventory Report
Business Process Intelligence
Business Process Intelligence
Stage 1
Business Process Intelligence
Stage 1
Stage 2
Business Process Intelligence
Stage 1
Stage 2
Stage 3
Business Process Intelligence
Stage 1
Stage 2
Stage 3
Business Process Intelligence
Stage 1
Stage 2
Stage 3
Workflow for region one Workflow for region two
Demo
Expense Claim Business Process Intelligence Report
Just the Beginning…
Usage
Inventory
Lens
Process
Intelligence
Industry
Benchmarking
Monitor
Lens
Alerts /
Notifications
Integration
APIs
You are here 
Initial Public Release
Release 2.0
Release 3.0
Availability
See clearly
Nintex Insight
register @ nintexinsight.com
Thank
you to
our
sponsors!

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Gain better insights into your business processes with Nintex Insights

Editor's Notes

  1. The Insights You Need   It starts with a question you or your coworkers have likely asked… How many Workflows do we have? It’s a leading question that’s equally operational as well as aspirational. In other words, you’re not simply looking to count the number of workflows, although that would be nice. You’re looking for the insights you need. Sure, operationally, you ask the question because perhaps you’re looking to pare down on servers, front ends. Perhaps you need to load balance or even migrate from 2010 or 2013 to 2016… Office 365? Migration Upgrading to 2013/2016 Moving to the cloud You need to not only know how many workflows, but where. And, who built those workflows, who owns them? Is that person still around? Governance Process Ownership Staff Churn/Lack of Documentation SharePoint Sprawl But that will inevitably lead to the question… Well, what’s doing well, what can be improved and what can be decommissioned? Business Process Maturity Map Business Processes to Workflows Visibility into Business Process is a challenge Micro vs. Macro Workflows How are our business critical processes performing? Where do we invest next? ROI Process Optimization Iterative Automation Nintex Investment As you see it’s more than just asking ’How Many?’ But, how do we bring clarity to these questions? What's the optimal balance between detail and aggregate data? Does anyone know my data as well as I do? I have an organization full of subject matter experts, how do I empower them?   Good News: If you have been using the Nintex Platform, you have been capturing this valuable data Bad News: Analytics is hard. Data management is hard.    (CLICKS TO IMAGINE SLIDE) I’d like to bring up my colleague, Luke Bongiorno, who is going to tell you about what we’re doing at Nintex to answer these questions.
  2. Which is why it is our great pleasure to introduce Nintex Insight.   Nintex Insight is a new cloud-based service designed to provide actionable business insights into your automated business processes and your Nintex data.   With Insight, enterprises can unlock the latent value in their data and gain unique understandings on the effectiveness of their workflows, the value of information to workflow participants and to the enterprise overall.  This information provides tangible evidence regarding which processes have the greatest impact, helping to inform further digital transformation and investment.   Nintex Insight is an explicit attempt to do for Process Analytics what we have done for Process Automation. We want to empower your business and process experts to define the key process metrics that are uniquely important to your business. We aim to make it possible for them to capture, enrich and communicate these metrics, celebrate organisational success and identify further opportunities for improvement.
  3. We’ve built Insight with a few core principles in mind. We’ve delivered Insight as a service so that we can continually release Insight as a Service. New value will be released frequently and quickly. Push Analytics. Analytics will be proactively delivered where they can be most impactful We take data privacy and security very seriously, following best practice models for data isolation, ensuring customer data is encrypted during transport and at rest Data Privacy. Customer specific data will only be accessible by their users Data Isolation. Customer data will be physically isolated at rest Data Security. Customer data will be encrypted during transport and at rest Beautiful Communication. Visualizations will utilize a best in breed platform
  4. Good News: If you have been using the Nintex Platform, you have been capturing valuable data Bad News: Analytics is hard. Data management is hard. Security is hard. Data Nintex Insight allows organisations to connect all their Nintex enabled environments to their Nintex Insight Tenant. Architecture enables aggregate view across the entire Nintex Platform Lens Once connected, Customers can apply Nintex Insight Lenses to unlock the lataent value in their Nintex data and design specific perspectives into their automated business process. Different Insight Lenses provide unique insights into your Nintex usage and automated business processes. Dashboards Use your Nintex lens to define and share beautiful reports and dashboards using best in breed visualisation tools. Nintex Insight provides quick time to value by providing Microsoft Power BI integration and templates, whilst also allowing you to use your Analytics tool of choice provide visibility across the entire Nintex Platform Action without insight is, at best, ineffectual, and at worst, detrimental. Review Notes 3 pillars Visibility / Intelligence / Governance Roll these in
  5. A lens is our way of grouping specific data and answering particular questions.   The Usage Lens provides a view of an organisation’s Nintex usage. Understand key consumption metrics, user participation and the return your Nintex deployment is providing. Answer questions such as: What’s the extent of our Nintex usage? How many people are actually using Nintex? How many Workflows or Forms do I have?   The Inventory Lens provides insight into how Nintex features are being used, where Nintex Assets are located and how they are performing. This helps you understand things like: Where Workflows are all these Workflows located Which Actions are being used? By Whom? Which workflows error most often?   The Monitor Lens provides real-time monitoring capability for your Nintex Workflows Leverage the Monitor Lens to: Get notified when Workflows error Understand error rates across your Nintex Workflows Accelerate the identification and reporting of issues to Nintex Support   The Process Intelligence Lens allows you to measure the activities occurring within a process automated by Nintex. The Process Lens will automatically surface generic process metrics (e.g. how many instances have run). However, Customers can further extend these to add process specific events and provide business process specific reporting.
  6. Deployment is simple
  7. Need to finesse the visuals here. Probably introduce consistent background for this set Architecture enables aggregate view across the entire Nintex Platform Use best in breed visualisation tools to publish data Power BI integration provided out of the box ‘Coming Soon’ on SP 2016 and O365
  8. Process centric view of System Next step in organisational maturity If its worth automating, its worth measuring Maturity Model? Workflow centric vs Process centric Look at Buyers guide? Transition your workflow practice Demo -Look at ‘generic’ process metrics (how many, etc) Talk about Process Phases vs Actions Show Phases for our Expense Approval Decorate Workflow to show Phases , emit data Show Process Dashboard (includes phases, includes categories) Talk about same process different location (geo, different environments, business units) Show alternate Workflow, same process Show combined Dashboard (map, heat map) Talk to differences between regions Perhaps
  9. Process centric view of System Next step in organisational maturity If its worth automating, its worth measuring Maturity Model? Workflow centric vs Process centric Look at Buyers guide? Transition your workflow practice Demo -Look at ‘generic’ process metrics (how many, etc) Talk about Process Phases vs Actions Show Phases for our Expense Approval Decorate Workflow to show Phases , emit data Show Process Dashboard (includes phases, includes categories) Talk about same process different location (geo, different environments, business units) Show alternate Workflow, same process Show combined Dashboard (map, heat map) Talk to differences between regions Perhaps
  10. Process centric view of System Next step in organisational maturity If its worth automating, its worth measuring Maturity Model? Workflow centric vs Process centric Look at Buyers guide? Transition your workflow practice Demo -Look at ‘generic’ process metrics (how many, etc) Talk about Process Phases vs Actions Show Phases for our Expense Approval Decorate Workflow to show Phases , emit data Show Process Dashboard (includes phases, includes categories) Talk about same process different location (geo, different environments, business units) Show alternate Workflow, same process Show combined Dashboard (map, heat map) Talk to differences between regions Perhaps
  11. Process centric view of System Next step in organisational maturity If its worth automating, its worth measuring Maturity Model? Workflow centric vs Process centric Look at Buyers guide? Transition your workflow practice Demo -Look at ‘generic’ process metrics (how many, etc) Talk about Process Phases vs Actions Show Phases for our Expense Approval Decorate Workflow to show Phases , emit data Show Process Dashboard (includes phases, includes categories) Talk about same process different location (geo, different environments, business units) Show alternate Workflow, same process Show combined Dashboard (map, heat map) Talk to differences between regions Perhaps
  12. Process centric view of System Next step in organisational maturity If its worth automating, its worth measuring Maturity Model? Workflow centric vs Process centric Look at Buyers guide? Transition your workflow practice Demo -Look at ‘generic’ process metrics (how many, etc) Talk about Process Phases vs Actions Show Phases for our Expense Approval Decorate Workflow to show Phases , emit data Show Process Dashboard (includes phases, includes categories) Talk about same process different location (geo, different environments, business units) Show alternate Workflow, same process Show combined Dashboard (map, heat map) Talk to differences between regions Perhaps
  13. Process centric view of System Next step in organisational maturity If its worth automating, its worth measuring Maturity Model? Workflow centric vs Process centric Look at Buyers guide? Transition your workflow practice Demo -Look at ‘generic’ process metrics (how many, etc) Talk about Process Phases vs Actions Show Phases for our Expense Approval Decorate Workflow to show Phases , emit data Show Process Dashboard (includes phases, includes categories) Talk about same process different location (geo, different environments, business units) Show alternate Workflow, same process Show combined Dashboard (map, heat map) Talk to differences between regions Perhaps
  14. We have a number of Partners participating in the Beta Programme, including Myriad. IPI Systems in Germany, Evolusys, Protiviti, Neudesic, and Provoke.