The slides tells about the diffusion of innovation in marketing.The stages of innovation along with plc. How the innovation of product impact the consumer awareness about the product and what are the strategies the companies should adopt to spread the awareness about the product.Stages in adopters
Marketers are particularly interested in the diffusion process as it determines the success or failure of a new product. It is quite important for a marketer to understand the diffusion process so as to ensure proper management of the spread of a new product or service.
Marketers are particularly interested in the diffusion process as it determines the success or failure of a new product. It is quite important for a marketer to understand the diffusion process so as to ensure proper management of the spread of a new product or service.
Where would you place yourself as a consumer along the adoption curv.docxjolleybendicty
Where would you place yourself as a consumer along the adoption curve (1
st
part
Transcript: Diffusion of Innovation – choose one of the 5 in this part
), and why? Share an example of an adoption behavior to illustrate your self-characterization. For example, do you own a cell phone, a handheld PDA? If so, when did you buy your first one? Are there certain product categories in which you feel you’re more of an innovator than others--for example, electronics or fashion?
Given what you know about your tendencies, what is the best marketing strategy to meet you needs? What would a hotel do to appeal to a consumer like you?
3-4 paragraphs
Transcript: Diffusion of Innovation
Diffusion of innovation is the process by which the adoption of an innovation spreads. The diffusion process is the spread of a new idea from its source of invention or creation to its ultimate users or adopters. The adoption curve illustrates how different groups accept ideas at different times.
Consumer innovators
The first purchasers of a new good or service. Comprising approximately 2.5% of the population, they are generally young and well educated and don't mind taking a risk.
Early adopters
The second group to adopt a new product. Comprising approximately 13.5% of the population, they often are opinion leaders well respected by their peers.
Early majority
Comprising about 34% of the population, these are the people who avoid risk and wait to see if the early adopters like a product before they try it.
Late majority
An additional 34% of the population who are cautious about new ideas. They adopt a new product as a result of the pressure to conform. They tend to be older and/or below average in income and education.
Laggards
The remaining 16% of the population who prefer to do things the way they have been done in the past, are very suspicious of new ideas, and are alienated from a rapidly advancing society. They may also simply lack the financial means to take advantage of innovations.
Transcript: The Six Steps of the Adoption Process
Awareness
Consumers are consciously aware that a new hospitality product exists. Building strong awareness requires repeatedly exposing consumers to the new product or service through various forms of promotion.
Interest
Potential customers want to learn more. Interest can be either active or passive:
Customers exhibiting active interest will seek information about the new product or service. This information may be derived from the company itself, from family and friends, from Internet-based sources, or a variety of other origins.
Customers exhibiting passive interest won't seek information themselves, but will accept it if it is offered.
Evaluation
Consumers compare the new product or service with existing offerings. If they perceive an advantage, they will wait for an opportunity to try the new offering. They may "cycle back" to the existing offering if sufficient information is not available, but they will remain interested.
Trial
T.
A theory that seeks to explain how, why, and at what rate new ideas and technology spread. Everett Rogers, a professor of communication studies, popularized the theory in his book Diffusion of Innovations
Diffusion and Adoption of Agricultural InnovationsDr- Heba Nour
Diffusion process - Adoption Process - Adopter Categories
- Characteristics of Innovation - Rate of Adoption - Variable Determining the Rate of Adoption
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1. What is diffusion?
Diffusion is the process by which a
new idea or new product is accepted
by the market. The rate of diffusion is
the speed that the new idea spreads
from one consumer to the next.
2. Innovation
Innovation can be viewed as the application of better solutions
that meet new requirements, in articulated needs, or existing
market need’s. This is accomplished through more
effective products, processes, services, technologies,
or ideas that are readily available to markets, governments
The process of translating an idea or invention into a
good or service that creates value or for
which customers will pay.
3. Diffusion Of Innovation
The concept of diffusion of innovation refers to the
spreading of consumption of an innovation,
through communication channels in a social
system.
An innovation is a product, service, idea, process,
behavior, or any other object which is considered
new by consumers.
Innovations require acceptance from consumers to
be successful, but they also require them to
change their existing behavioral pattern and
habits.
4. Theory Of Diffusion Of Innovations
Diffusion is the process by which an innovation is
communicated through certain channels over time
among the members of a social system. Diffusion is a
special type of communication concerned with the
spread of messages that are perceived as new ideas. An
innovation, simply put, is “an idea perceived as new by
the individual.” An innovation is an idea, practice, or
object that is perceived as new by an individual or
other unit of adoption. The characteristics of an
innovation, as perceived by the members of a social
system, determine its rate of adoption.
5.
6. Stages in adopters
Innovators: Innovators comprise 2.5 percent of the
target market(s) adopters; they are those consumers’
who are the first to go and purchase a new product or
service offering. They purchase the new product and
service offering not because they possess a need, but
because they desire new ideas and concepts, and seek
product and service innovations.
7. Early adopters: The next 13.5 percent of the target
market(s) adopters are called early adopters. These are
those consumers’ who purchase the new product and
service offering not because they are fascinated
towards the “new”, but because they possess a need.
Early majority: The early majority is similar to the early
adopter in the sense that they buy the product/service
offering because they possess a need and want to fulfill
it; however, they are not as quick as the early adopters
and take longer to enter into purchase.
8. Late majority: The next 34 percent of the adopters are
referred to as the late majority. They are referred to as
“late,” because i) members of their social class, reference
group and peer group have already made the purchase; and
the social influence is strong, and .They themselves have
evaluated the new product and or service and are ready to
buy it.
Laggards: The laggards are the last to adopt a new product
or service offering, and as such make up the last 16 percent
of the target market. They are slow in buying the
innovative offering because.They are uninvolved with the
product and service they do not possess much
information.They remain uninfluenced by social pressure,
and social ties are not very strong.They believe in making
routine purchases and prefer to buy the “familiar”, than
the“unfamiliar”.
10. Innovations-An innovation, simply put, is “an idea perceived as new
by the individual.”
Commun Channels-Communication is the process by which
participants create and share information with one another in order to
reach a mutual understanding. A communication channel is the
means by which messages get from one individual to another
Time- The rate at which an innovations is adopted by the
society
Social Circle-The fourth main element in the diffusion of
new ideas is the social system. A social system is defined
as a set of interrelated units that are engaged in joint
problem-solving to accomplish a common goal. The
members or units of a social system may be individuals,
informal groups, organizations, and/or subsystems
12. Firm Oriented-a product or service offering is
regarded as “new,” if the company starts
manufacturing or marketing it for the first time.
Product Oriented-A product and service offering is
regarded as an “innovation”.If the product changes in
terms of form, attributes, features, and overall benefits
Market Oriented-The market-oriented approach views
“innovation” purely from a marketers’ perspective, in
the sense that a product is regarded as “new”,
depending on how much exposure the consumers’
have about the new product or service offering, and
the total sales penetration that has occurred in the
specified short period of time.
13. Consumer Oriented-The consumer-oriented approach
to defining “innovation”, is a favored approach over
others, especially in consumer behavior research, and
more specifically in research related to diffusion of
innovation, and adoption; the reason is that the
concept of “newness”
15. Knowledge-The individual is first exposed to an
innovation, but lacks information about the innovation.
During this stage the individual has not yet been inspired
to find out more information about the innovation.
Persuasion-The individual is interested in the innovation
and actively seeks related information/details.
Decision-The individual takes the concept of the change
and weighs the advantages/disadvantages of using the
innovation and decides whether to adopt or reject the
innovation. Due to the individualistic nature of this stage,
Rogers notes that it is the most difficult stage on which to
acquire empirical evidence
16. Implementation-The individual employs the
innovation to a varying degree depending on the
situation. During this stage the individual also
determines the usefulness of the innovation and may
search for further information about it.
Confirmation-The individual finalizes his/her decision
to continue using the innovation. This stage is both
and interpersonal, confirmation intrapersonal may
cause the group has made the right decision.