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DIANE A. MORRA
945 Greenville Ave., Greenville, RI 02828
401.261.8049
Dianem424@yahoo.com
LinkedIn: https://www.linkedin.com/in/diane-berard-morra-11ba51
GOAL
To transfer my skills and expertise in project management and customer service for the IT, construction and
electrical industries to the public health sector-- thereby aligning by formal education with my proven professional
experience.
STRENGTHS
Superior interpersonal, verbal and written communications skills
Proven leadership, project management, and time management skills
Exceptional presentation and negotiation abilities
ACCOMPLISHMENTS & HONORS:
Responsible for the installation and roll out of automation robots for CVS with a $3 million dollar budget to cover
8 stores for the second half of 2016
Instrumental in securing additional 2 hotel build contracts for Energy Electric with Marriott Town Place Suites in
Wareham, MA
I was active in negotiations for Atlantic Energy Solutions with PSNH (Eversource) to double the previous years’
contract of nearly $2 million dollars.
Project manager on multinode installation at MA Dept of Corrections, City of Brockton, Salem State College on
behalf of RetroFit Technologies
Smithfield, RI Volunteer of the Year, 2013
PROFESSIONAL EXPERIENCE
SKILLS & ABIJuly 2015 – July 2016, Swoon Technologies as a contractor for CVS Health, Woonsocket, RI
Program Manager
• Worked on the project team to transition nearly 1700 Target Pharmacies into CVS Pharmacies within the Target
stores; reported to senior management staff on progress
• Worked directly with GC and Pharmacists as a liaison to assure accurate documentation and any issue resolution;
Performed job close out duties, and delegated to other team members
• Created daily reports and managed the issues database on SharePoint, created tracking spreadsheets to monitor
close out
• Associate PM for Pharmacy Operations Dept to assure new and upgraded CVS Pharmacies were budgeted,
scheduled and completed within budget, scope and to the satisfaction of our client
• PM for the automation/robot program within the pharmacies, Responsible for the installation and roll out of
automation robots for CVS with a $3 million dollar budget to cover 8 stores for the second half of 2016
November 2014-July 2015 Energy Electric, Inc., Quaker Highway, Uxbridge, MA
Assistant Project Manager
WORK EXPERIENCENovember 2014 – Present, Energy Electric Co., Inc., Uxbridge, MAAssistant Project Manager• Assist the Sr. PM on design build projects from inception to delivery of finished product.
• Did take offs from blue prints and put projects out to bid
• Designed lighting packages for the jobs
• Wrote Cost Proposals
• Verified labor and tracked project hrs to stay within time and budget
• Wrote weekly manpower requirements based on the phase of the project
• Attended weekly job site meetings and resolved any issues that arose
Most recent project is Marriott Town Place Suites in Wareham, MA got this project back on track after
another PM left the company GC was so impressed with the manner and time frame in which I got the job
back on track that we were asked to bid on 2 more hotel builds.
March 2010 - December 2013, LighTec, Inc., Depot St, Merrimack, NH
Program/Project Manager
• Worked with Public Service Co of NH (Eversource) managing their Small Business Energy Efficiency Program.
Lead the company in administering the rebate and energy efficiency program.
company in administering the program.• Handled the administration of the awarded utility contract from beginning to end of contract
• Contract negotiations
• Trained auditors, vendors, electricians and co-workers on:
• Data management and reporting to the CEO and program administrators at our clients
• Material ordering
• Computer programs and proper methods of the utility process
• Hiring of subcontractors and/or electrical firms
• Providing job specs and costs
• Interfacing with customers from inception to completion of projects
• Brought many regional accounts to LighTec and administered rebates for them, this included Efficiency
Maine, PSNH, and NGrid projects by executing the current marketing strategies of LighTec, Inc.
• Performed a risk assessment/cost analysis on all jobs
April 2008 - February 2010, Atlantic Energy Solutions, S. Main St. Foxboro, MA
Program/Project Manager
• Managed projects in all phases of the PM life cycle
April, 2008- February 2010 Atlantic Energy Solutions, S. Main Street Foxboro, MAProgram/Project Manager• Responsible for the management of the energy efficiency program contract for PSNH and fiscal budget of
approximately $1 million dollars to be used to fund energy efficiency lighting to small businesses, cities, towns, and
schools in NH
approximately $1 million dollars to be used to provide energy efficiency lighting to small businesses, cities, townsand schools in NH• Put the company in a position to meet the goals set forth by the utility. Met these goals at 93% of the contract
sold, by the first half of the year the company was at 55% goal under my direction.
sold. By the first half of the year the company was at 55% of goal under my direction.• Act as the liaison between lighting auditors and the customer. Supplying materials and follow through to
completion of the projects. Accountable for quotes, RFP’s, inventory, and scheduled delivery of product to the site
as well as addressing punch list items, open order reporting, job close out and budgeting to assure the project fell
within specified budgets. Managed the territories of the subcontractors and auditors to ensure projects were
completed in a timely fashion.
completion of the projects. Accountable for quotes, RFP’s, inventory and scheduled delivery of product to the siteas well as punch list items, open order reporting, job close out and budgeting to make sure the projects fall withinthe specified budgets. Manage the territories of subcontractors and auditors to ensure projects are completed in atimely manner.• I was responsible for the hiring of electrical subcontractors for the organization. Coordinate pricing with major
vendors to assure the power needs for small businesses are met at a reasonable cost. Other responsibilities included
but were not limited to bring in new business, and interfacing with current clients to offer the most cost effective
ways of doing projects and ongoing training to assured that my knowledge base is the most current to meet the
demands of the marketplace.
for small businesses are met at a reasonable cost. Other responsibilities include but not limited to: bringing newbusiness to Atlantic, interfacing with existing customers to offer cost effective ways of doing projects and ongoingtraining to assure that my knowledge base is the most current to meet the demands of the marketplace.• Ensure overall management of assigned energy efficiency projects including engineering management, cost
estimates, scheduling, procurement of equipment, logistical coordination and subcontractor/ vendor management,
coordination with the customer and financial performance and negotiating contracts for each fiscal year. My major
accomplishment was being very active in the negotiations with PSNH (Eversource) to double the previous years’
contract amount of nearly $2 million dollars.
estimates, scheduling, procurement of equipment, logistical coordination, and subcontractor/vendor management,coordination with the customer and financial performance and negotiating contracts for each fiscal year. My majoraccomplishment was being very active in the negotiations with PSNH utility to double the previous years’ budgetallotment of nearly $2 million dollars.
I was pivotal in the contract negotiations for renewal of contracts when they went to bid.
September 2003 – April 2008, RISE Engineering, Elmwood Ave, Cranston, RI
Program/Project Manager
September, 2003- April 2008 - RISE Engineering, Cranston, RIProgram/Project Manager• Responsible for the management of the energy efficiency program for PSNH and Cape Light Compact (NStar)
with a fiscal budget of approximately $3 million dollars to be used to provide energy efficient upgraded lighting to
small businesses, cities/towns, and schools in NH and Cape Cod.
with a fiscal budge of approximately $3 million dollars to be used to provide energy efficiency upgraded lighting tosmall businesses, cities/towns and schools in NH and Cape Cod.• Put the company in a position to meet the goals set forth by the utility. While at RISE, I met these goals at 96% of
the contract sold.
sold.• Act as the liaison between lighting auditors and the customer. Supplying materials and follow through to
completion of projects. Accountable for quotes, RFP’s, inventory, and scheduled delivery to the job site as well as
addressing punch lists, open order reporting, job close out and budgeting making sure the projects fell within
project specs and the budget dictated by the project. Managed territories and subcontractors, and auditors to ensure
projects are compliant and completed in a timely manner.
completion of projects. Accountable for quotes, RFP’s, inventory and scheduled delivery to job sites as well asaddressing punch lists, open order reporting, job close outs, and budgeting to make sure projects fall withinproject specs and budgets. Managed territories and subcontractors and auditors to ensure projects are completedin a timely manner.• I was responsible for the hiring of the hiring of electrical subcontractors. Coordinate pricing with major vendors
to assure the power needs of the clients were met within a specified budge. Other responsibilities included but were
not limited to: bringing new business to RISE Engineering, interfacing with current clients to offer cost effective
solutions to completing their projects, also participate in ongoing training so that my knowledge base is current with
the industry.
assure the power needs of the clients were met within a specified budget. Other responsibilities include but arenot limited to: bringing new business to RISE, interfacing with existing clients to offer cost effective ways of doingtheir projects and participated in ongoing training to assure that my knowledge base is current with industrystandards.• Ensure overall management of the assigned energy efficiency projects including engineering management, cost
estimates, scheduling and procurement of equipment, logistical coordination and subcontractor/vendor
management, coordination with customer and financial performance and negotiating contracts for each fiscal year.
One of my major accomplishments was being very active in the negotiation with the utilities to double the previous
years’ budget of nearly $6 million dollars
estimates, scheduling, and procurement of equipment, logistical coordination, and subcontractor/vendormanagement, coordination with customer and financial performance and negotiating contracts for each fiscalyear. One of my major accomplishments was being very active in the negotiations with PSNH and Cape LightCompact utilities to double the previous years’ budget allotment to nearly $6 million dollars.• Make sure all phases of the contract were carried out in an efficient manner from fiscal to service
January 2001 – August 2003, NESCO, Shawmut Rd, Canton, MA
National Accounts Project Manager
January, 2001- August, 2003 - NESCO, 5 Shawmut Rd., Canton, MANational Accounts Project Manager• I worked on the national level doing design build and retrofitting of large retail chains throughout the US and
Puerto Rico
• Responsible for supplying power, lighting, and floor duct packages to major retailers throughout the US and
Puerto Rico.
Puerto Rico.• Accountable for blue print take offs, quotes, inventory and scheduled delivery of product to the site as well as
punch lists, open order reporting and budgeting to make sure the project falls within the specified budget. I
coordinated with major vendors such as GE, and Sylvania to assure that the power needs for the store were met.
punch lists, open order reporting and budgeting to make sure the project falls within specified budgets alsocoordinated with major vendors such as GE to assure the power needs for the stores were met.• Responsible for remodel and design build of 300 stores in 2 years
• Other responsibilities included bringing in new national accounts business to NESCO, interfacing with existing
clients to offer cost effective ways of doing their projects as well as ongoing training to assure my skills are current
with the marketplace
clients to offer cost effective ways of doing their projects and ongoing training to assure that my knowledge baseis most current with marketplace trends• Ensure overall management of assigned construction projects including engineering management, labor hour
expenditure, cost estimation, scheduling, procurement, logistical coordination, subcontractor/vendor management,
coordination with the client and financial performance.
expenditure, cost estimation, scheduling, procurement, logistical coordination, subcontractor/vendor management,coordination with the client and financial performance• National Accounts Project Manager on the following accounts:
 TJX Companies (TJ Maxx, AJ Wright, Home Goods, Marshalls)
 CVS Health
 Staples
1999 – July 2000, UNICOM, Elmwood Ave, Cranston, RI
Project Manager
• My function primarily focused on Project Management in the educational arena from K-12 and Higher Ed.
• As the leader of my team, we were accountable for network installations from conceptual meetings through
deployment and customer acceptance.
• Coordinate, allocate, and schedule project based network engineering personnel, subcontractors, and outside
vendors such as Dell and HP
• Oversee hardware and software product warehousing and delivery, interfaced with sales, purchasing, and
accounting for project quality control
vendors.• I have knowledge of state contracts and E-rate contracts in RI, MA, CT, NH and ME. Overseeing hardware and
software product warehousing and inventory and delivery was also a function of my role
product warehousing and inventory and delivery was also a function of my PM role• At my direction, my team and I interfaced with inside/outside sales on customer needs and operations to ensure
product scheduling. Project quality control and client interface were major roles in my position. Some areas of
responsibility included: asset management tracking, labor hour expenditure management, client billing, project
punch lists, and open order reporting.
quality control and client interface were major roles in my position. Some additional areas of responsibility include:asset management tracking, labor hour expenditure management, client billing, project punch lists and open orderreporting.• Project Manager on the following projects:
 Phillips Academy – Andover multimode school-wide NT and Apple network installations
 City of Providence, RI – Multinode NT/Novell network electronics installation
 U-Mass, Dartmouth, MA – Activating internet access for 250+ incoming freshmen
 Woonsocket Public Schools – 75+ 3Com Hub/switch and backbone installations
February 1996 – July 1999, RetroFit Technologies, Inc, Fortune Blvd, Milford, MA
Project Manager
• Accountable for network services project management from conceptual meeting through deployment and client
acceptance
• Coordinate, allocate and schedule project based network engineering personnel as well as subcontractors and
outside vendors
• Oversee hardware and software product warehousing and delivery. Interface with sales, purchasing, and the
accounting dept. Quality control was a big part of my role.
accounting dept. Project quality control was also an important function as a PM.• Other areas of responsibility include: asset management tracking, labor expenditure management, project punch
lists and open order reporting.
lists and open order reporting.• Project Manager on the following projects:
 MA Dept of Corrections - multimode NT network installation
 City of Brockton, MA - 250 node mixed platform, citywide network installation
 Salem State College – 250 node campus-wide NT and Unix network installation
 Town of Chicopee, MA – 100 node citywide NT and Unix network installation
May 1990 – February 1996, RetroFit Technologies, Inc, Fortune Blvd, Milford, MA
Call Management Center Supervisor
• Directly responsible for the daily activities of the Call Management Center Personnel and the dispatching of Field
Service Engineers
Service Engineers• Key involvement with management on the corporate planning and design to expand our existing customer base
through the use of advanced technologies
through the use of advanced technologies.• Additional responsibilities included management reporting, customer relations, customer satisfaction surveys, and
dispute resolution
dispute resolution.• Also included in daily responsibilities was prioritizing workload requirements, distributing pertinent information
and communication to the team and matching skill sets of the technical personnel to the projects.
EDUCATION:
Providence College
• ne-berard-morraDIANE MORRASUMMARYCVSdo thebothGCmeetings, punch lists, etc.). Acting as Project Manager she performed daily project tracking of multiple projects andwhenhermanaged,Projectsprofessionalism.undernone.”sheShe isvery excited to have the chance to work for CVS Health. Diane is available for an interview immediately.EDUCATIONProvidence College, Providence, RI• Bachelor’s of Science Degree in Health Services Administration.
communication to the team and mg skill sets of technical personnel to projects
communication to the team and mg skill sets of technical personnel to projects

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Diane morra resume (1)

  • 1. DIANE A. MORRA 945 Greenville Ave., Greenville, RI 02828 401.261.8049 Dianem424@yahoo.com LinkedIn: https://www.linkedin.com/in/diane-berard-morra-11ba51 GOAL To transfer my skills and expertise in project management and customer service for the IT, construction and electrical industries to the public health sector-- thereby aligning by formal education with my proven professional experience. STRENGTHS Superior interpersonal, verbal and written communications skills Proven leadership, project management, and time management skills Exceptional presentation and negotiation abilities ACCOMPLISHMENTS & HONORS: Responsible for the installation and roll out of automation robots for CVS with a $3 million dollar budget to cover 8 stores for the second half of 2016 Instrumental in securing additional 2 hotel build contracts for Energy Electric with Marriott Town Place Suites in Wareham, MA I was active in negotiations for Atlantic Energy Solutions with PSNH (Eversource) to double the previous years’ contract of nearly $2 million dollars. Project manager on multinode installation at MA Dept of Corrections, City of Brockton, Salem State College on behalf of RetroFit Technologies Smithfield, RI Volunteer of the Year, 2013 PROFESSIONAL EXPERIENCE SKILLS & ABIJuly 2015 – July 2016, Swoon Technologies as a contractor for CVS Health, Woonsocket, RI Program Manager • Worked on the project team to transition nearly 1700 Target Pharmacies into CVS Pharmacies within the Target stores; reported to senior management staff on progress • Worked directly with GC and Pharmacists as a liaison to assure accurate documentation and any issue resolution; Performed job close out duties, and delegated to other team members • Created daily reports and managed the issues database on SharePoint, created tracking spreadsheets to monitor close out • Associate PM for Pharmacy Operations Dept to assure new and upgraded CVS Pharmacies were budgeted, scheduled and completed within budget, scope and to the satisfaction of our client • PM for the automation/robot program within the pharmacies, Responsible for the installation and roll out of automation robots for CVS with a $3 million dollar budget to cover 8 stores for the second half of 2016 November 2014-July 2015 Energy Electric, Inc., Quaker Highway, Uxbridge, MA Assistant Project Manager WORK EXPERIENCENovember 2014 – Present, Energy Electric Co., Inc., Uxbridge, MAAssistant Project Manager• Assist the Sr. PM on design build projects from inception to delivery of finished product. • Did take offs from blue prints and put projects out to bid
  • 2. • Designed lighting packages for the jobs • Wrote Cost Proposals • Verified labor and tracked project hrs to stay within time and budget • Wrote weekly manpower requirements based on the phase of the project • Attended weekly job site meetings and resolved any issues that arose Most recent project is Marriott Town Place Suites in Wareham, MA got this project back on track after another PM left the company GC was so impressed with the manner and time frame in which I got the job back on track that we were asked to bid on 2 more hotel builds. March 2010 - December 2013, LighTec, Inc., Depot St, Merrimack, NH Program/Project Manager • Worked with Public Service Co of NH (Eversource) managing their Small Business Energy Efficiency Program. Lead the company in administering the rebate and energy efficiency program. company in administering the program.• Handled the administration of the awarded utility contract from beginning to end of contract • Contract negotiations • Trained auditors, vendors, electricians and co-workers on: • Data management and reporting to the CEO and program administrators at our clients • Material ordering • Computer programs and proper methods of the utility process • Hiring of subcontractors and/or electrical firms • Providing job specs and costs • Interfacing with customers from inception to completion of projects • Brought many regional accounts to LighTec and administered rebates for them, this included Efficiency Maine, PSNH, and NGrid projects by executing the current marketing strategies of LighTec, Inc. • Performed a risk assessment/cost analysis on all jobs April 2008 - February 2010, Atlantic Energy Solutions, S. Main St. Foxboro, MA Program/Project Manager • Managed projects in all phases of the PM life cycle April, 2008- February 2010 Atlantic Energy Solutions, S. Main Street Foxboro, MAProgram/Project Manager• Responsible for the management of the energy efficiency program contract for PSNH and fiscal budget of approximately $1 million dollars to be used to fund energy efficiency lighting to small businesses, cities, towns, and schools in NH approximately $1 million dollars to be used to provide energy efficiency lighting to small businesses, cities, townsand schools in NH• Put the company in a position to meet the goals set forth by the utility. Met these goals at 93% of the contract sold, by the first half of the year the company was at 55% goal under my direction. sold. By the first half of the year the company was at 55% of goal under my direction.• Act as the liaison between lighting auditors and the customer. Supplying materials and follow through to completion of the projects. Accountable for quotes, RFP’s, inventory, and scheduled delivery of product to the site as well as addressing punch list items, open order reporting, job close out and budgeting to assure the project fell within specified budgets. Managed the territories of the subcontractors and auditors to ensure projects were completed in a timely fashion. completion of the projects. Accountable for quotes, RFP’s, inventory and scheduled delivery of product to the siteas well as punch list items, open order reporting, job close out and budgeting to make sure the projects fall withinthe specified budgets. Manage the territories of subcontractors and auditors to ensure projects are completed in atimely manner.• I was responsible for the hiring of electrical subcontractors for the organization. Coordinate pricing with major vendors to assure the power needs for small businesses are met at a reasonable cost. Other responsibilities included but were not limited to bring in new business, and interfacing with current clients to offer the most cost effective ways of doing projects and ongoing training to assured that my knowledge base is the most current to meet the demands of the marketplace. for small businesses are met at a reasonable cost. Other responsibilities include but not limited to: bringing newbusiness to Atlantic, interfacing with existing customers to offer cost effective ways of doing projects and ongoingtraining to assure that my knowledge base is the most current to meet the demands of the marketplace.• Ensure overall management of assigned energy efficiency projects including engineering management, cost estimates, scheduling, procurement of equipment, logistical coordination and subcontractor/ vendor management, coordination with the customer and financial performance and negotiating contracts for each fiscal year. My major accomplishment was being very active in the negotiations with PSNH (Eversource) to double the previous years’ contract amount of nearly $2 million dollars. estimates, scheduling, procurement of equipment, logistical coordination, and subcontractor/vendor management,coordination with the customer and financial performance and negotiating contracts for each fiscal year. My majoraccomplishment was being very active in the negotiations with PSNH utility to double the previous years’ budgetallotment of nearly $2 million dollars.
  • 3. I was pivotal in the contract negotiations for renewal of contracts when they went to bid. September 2003 – April 2008, RISE Engineering, Elmwood Ave, Cranston, RI Program/Project Manager September, 2003- April 2008 - RISE Engineering, Cranston, RIProgram/Project Manager• Responsible for the management of the energy efficiency program for PSNH and Cape Light Compact (NStar) with a fiscal budget of approximately $3 million dollars to be used to provide energy efficient upgraded lighting to small businesses, cities/towns, and schools in NH and Cape Cod. with a fiscal budge of approximately $3 million dollars to be used to provide energy efficiency upgraded lighting tosmall businesses, cities/towns and schools in NH and Cape Cod.• Put the company in a position to meet the goals set forth by the utility. While at RISE, I met these goals at 96% of the contract sold. sold.• Act as the liaison between lighting auditors and the customer. Supplying materials and follow through to completion of projects. Accountable for quotes, RFP’s, inventory, and scheduled delivery to the job site as well as addressing punch lists, open order reporting, job close out and budgeting making sure the projects fell within project specs and the budget dictated by the project. Managed territories and subcontractors, and auditors to ensure projects are compliant and completed in a timely manner. completion of projects. Accountable for quotes, RFP’s, inventory and scheduled delivery to job sites as well asaddressing punch lists, open order reporting, job close outs, and budgeting to make sure projects fall withinproject specs and budgets. Managed territories and subcontractors and auditors to ensure projects are completedin a timely manner.• I was responsible for the hiring of the hiring of electrical subcontractors. Coordinate pricing with major vendors to assure the power needs of the clients were met within a specified budge. Other responsibilities included but were not limited to: bringing new business to RISE Engineering, interfacing with current clients to offer cost effective solutions to completing their projects, also participate in ongoing training so that my knowledge base is current with the industry. assure the power needs of the clients were met within a specified budget. Other responsibilities include but arenot limited to: bringing new business to RISE, interfacing with existing clients to offer cost effective ways of doingtheir projects and participated in ongoing training to assure that my knowledge base is current with industrystandards.• Ensure overall management of the assigned energy efficiency projects including engineering management, cost estimates, scheduling and procurement of equipment, logistical coordination and subcontractor/vendor management, coordination with customer and financial performance and negotiating contracts for each fiscal year. One of my major accomplishments was being very active in the negotiation with the utilities to double the previous years’ budget of nearly $6 million dollars estimates, scheduling, and procurement of equipment, logistical coordination, and subcontractor/vendormanagement, coordination with customer and financial performance and negotiating contracts for each fiscalyear. One of my major accomplishments was being very active in the negotiations with PSNH and Cape LightCompact utilities to double the previous years’ budget allotment to nearly $6 million dollars.• Make sure all phases of the contract were carried out in an efficient manner from fiscal to service January 2001 – August 2003, NESCO, Shawmut Rd, Canton, MA National Accounts Project Manager January, 2001- August, 2003 - NESCO, 5 Shawmut Rd., Canton, MANational Accounts Project Manager• I worked on the national level doing design build and retrofitting of large retail chains throughout the US and Puerto Rico • Responsible for supplying power, lighting, and floor duct packages to major retailers throughout the US and Puerto Rico. Puerto Rico.• Accountable for blue print take offs, quotes, inventory and scheduled delivery of product to the site as well as punch lists, open order reporting and budgeting to make sure the project falls within the specified budget. I coordinated with major vendors such as GE, and Sylvania to assure that the power needs for the store were met. punch lists, open order reporting and budgeting to make sure the project falls within specified budgets alsocoordinated with major vendors such as GE to assure the power needs for the stores were met.• Responsible for remodel and design build of 300 stores in 2 years • Other responsibilities included bringing in new national accounts business to NESCO, interfacing with existing clients to offer cost effective ways of doing their projects as well as ongoing training to assure my skills are current with the marketplace clients to offer cost effective ways of doing their projects and ongoing training to assure that my knowledge baseis most current with marketplace trends• Ensure overall management of assigned construction projects including engineering management, labor hour expenditure, cost estimation, scheduling, procurement, logistical coordination, subcontractor/vendor management, coordination with the client and financial performance. expenditure, cost estimation, scheduling, procurement, logistical coordination, subcontractor/vendor management,coordination with the client and financial performance• National Accounts Project Manager on the following accounts:  TJX Companies (TJ Maxx, AJ Wright, Home Goods, Marshalls)  CVS Health  Staples 1999 – July 2000, UNICOM, Elmwood Ave, Cranston, RI Project Manager • My function primarily focused on Project Management in the educational arena from K-12 and Higher Ed.
  • 4. • As the leader of my team, we were accountable for network installations from conceptual meetings through deployment and customer acceptance. • Coordinate, allocate, and schedule project based network engineering personnel, subcontractors, and outside vendors such as Dell and HP • Oversee hardware and software product warehousing and delivery, interfaced with sales, purchasing, and accounting for project quality control vendors.• I have knowledge of state contracts and E-rate contracts in RI, MA, CT, NH and ME. Overseeing hardware and software product warehousing and inventory and delivery was also a function of my role product warehousing and inventory and delivery was also a function of my PM role• At my direction, my team and I interfaced with inside/outside sales on customer needs and operations to ensure product scheduling. Project quality control and client interface were major roles in my position. Some areas of responsibility included: asset management tracking, labor hour expenditure management, client billing, project punch lists, and open order reporting. quality control and client interface were major roles in my position. Some additional areas of responsibility include:asset management tracking, labor hour expenditure management, client billing, project punch lists and open orderreporting.• Project Manager on the following projects:  Phillips Academy – Andover multimode school-wide NT and Apple network installations  City of Providence, RI – Multinode NT/Novell network electronics installation  U-Mass, Dartmouth, MA – Activating internet access for 250+ incoming freshmen  Woonsocket Public Schools – 75+ 3Com Hub/switch and backbone installations February 1996 – July 1999, RetroFit Technologies, Inc, Fortune Blvd, Milford, MA Project Manager • Accountable for network services project management from conceptual meeting through deployment and client acceptance • Coordinate, allocate and schedule project based network engineering personnel as well as subcontractors and outside vendors • Oversee hardware and software product warehousing and delivery. Interface with sales, purchasing, and the accounting dept. Quality control was a big part of my role. accounting dept. Project quality control was also an important function as a PM.• Other areas of responsibility include: asset management tracking, labor expenditure management, project punch lists and open order reporting. lists and open order reporting.• Project Manager on the following projects:  MA Dept of Corrections - multimode NT network installation  City of Brockton, MA - 250 node mixed platform, citywide network installation  Salem State College – 250 node campus-wide NT and Unix network installation  Town of Chicopee, MA – 100 node citywide NT and Unix network installation May 1990 – February 1996, RetroFit Technologies, Inc, Fortune Blvd, Milford, MA Call Management Center Supervisor • Directly responsible for the daily activities of the Call Management Center Personnel and the dispatching of Field Service Engineers Service Engineers• Key involvement with management on the corporate planning and design to expand our existing customer base through the use of advanced technologies through the use of advanced technologies.• Additional responsibilities included management reporting, customer relations, customer satisfaction surveys, and dispute resolution dispute resolution.• Also included in daily responsibilities was prioritizing workload requirements, distributing pertinent information and communication to the team and matching skill sets of the technical personnel to the projects. EDUCATION: Providence College • ne-berard-morraDIANE MORRASUMMARYCVSdo thebothGCmeetings, punch lists, etc.). Acting as Project Manager she performed daily project tracking of multiple projects andwhenhermanaged,Projectsprofessionalism.undernone.”sheShe isvery excited to have the chance to work for CVS Health. Diane is available for an interview immediately.EDUCATIONProvidence College, Providence, RI• Bachelor’s of Science Degree in Health Services Administration.
  • 5. communication to the team and mg skill sets of technical personnel to projects
  • 6. communication to the team and mg skill sets of technical personnel to projects