"Consistently delivering successful projects and programs since 2000, by doing whatever it takes”

                                     JIBY J. MANUEL, PMP, CSP
                               Cell: +1 (312) 515-4734. E-mail: jiby.manuel@comcast.net

Professional Summary
•   Over 12 years experience delivering complex technology solutions and 9 years experience managing business
    critical Programs and Projects. As Subject Matter Expert, volunteered in over 5 PMI item writing workshops for
    authoring questions for the PMP, Scheduling & Risk Management Credential Examinations

•   Extensive experience in managing initiatives for Credit Card, insurance, access/convenience check processing,
    electronic/ACH payments, Auto Loans, Money Markets, Corporate/Investment Banking, Fixed Income
    Derivatives, e-commerce, point of sale, systems integration and migration.

•   Managed distributed project teams with a mix of offshore, near-shore and on-site resources; with sizes of over
    100 and budgets > $30 MM.

•   Strengths include rescuing troubled projects, implementing structured program/project management processes,
    implementing best practices and recommending process improvements, PMO implementation consulting and
    consistently delivering high impact and high visibility projects within budget, schedule and quality constraints.

•   Critical thinker and problem solver with good relationship building skills - establish trusted relationship with
    vendors, partners and establish good rapport with project customers, business groups and technical team.

•   Full lifecycle Project & Program management using a variety of methodologies including - traditional waterfall or
    phased, iterative and Agile.

Professional Experience
Sr. Project Management Consultant, Capital One, Inc, Richmond                                       July 2008 – Nov 2009
        •     Responsible for providing leadership to full lifecycle initiatives with impacts across multiple LOB’s.
        •     Served as a key subject matter expert in developing training material for Project Managers and Agile
              Coaches across the organization and as a mentor for new Project Management resources.
        •     Entrusted with rescuing two troubled initiatives and driving them to successful completion through
              strategic planning and direction setting.
        •     Successfully delivered a program with a 3-month deadline to migrate a payment disbursement
              solution that processes $800 MM in payments, from a supplier that was going out of business and
              thus mitigating compliance and customer impacts.
        •     Orchestrated the successful delivery of a project scoped with remediation of an unstable imaging and
              archiving system and thus mitigated further financial loss and legal impacts.
        •     Responsible for managing the pre-feasibility effort in re-architecting the On Demand solution by
              organizing and facilitating a workshop involving a team of IBM and Capital One resources including
              architects, subject matter experts and senior leaders.
        •     High visibility business critical initiatives with project budgets > $ 1MM and team sizes > 95 were
              consistently delivered on time and budget.
        •     Successfully delivered on schedule and ~15% under budget a loss mitigation project to realize a
              perceived annual benefit of over $30 MM.
        •     Used effective project risk management techniques to successfully deliver a CLIP with an estimated
              NPV of over $100 MM ahead of schedule.
Sr. Project Management Consultant, Genworth Financial, Richmond                                     July 2007 – July 2008
        •     Consulted on strategic planning and execution of PMO implementation in the company.
        •     Responsible for bringing rigor and structure to project management and successfully delivering an
              initiative for a unified security model that was lacking direction for over 2 years. Realized a benefit of
              75% reduction in operating costs, increased security and maintainability.
        •     Facilitated workshops to garner support for changes being introduced in organization from senior
              leadership and other stakeholders.
        •     Responsible for several ‘Firsts’ in Genworth, including using agile methodology to deliver projects,
              using engineering best practices including promoting use of design patterns, refactoring, continuous
              integration, pair programming and beta testing to enlist end users to support testing of the products in
              development and also to mitigate the risk of resistance to accept the completely redesigned product.
        •     Responsible for redesign and delivery of a product that replaced two existing website used by LTC
              agents by addressing the major dis-satisfiers and thus realizing sales lift over 5%.


Jiby J. Manuel                                     Page 1 of 2                                          12/11/2009
"Consistently delivering successful projects and programs since 2000, by doing whatever it takes”


Sr. Project/Program Management Consultant, Capital One, Inc, Richmond                           Oct 2005 – June 2007
        •    As program and project manager was responsible for providing leadership, planning, tracking and
             management of scope, budget, schedule, resources, communication and risks to ensure successful
             delivery of multiple full life cycle initiatives.
        •    Entrusted with managing relationship with vendors and key financial partners during the course of the
             projects, including First Data Corp. and its subsidiary companies, Master Card RPPS, Bank of
             Montreal, Wachovia Bank and a RR Donnelly subsidiary.
        •    Successfully took over and turned around a troubled project for outsourcing of certain customer
             management capabilities and thus delivering on the perceived value through cost reduction.
        •    Managed multiple high visibility projects with aggregate budget of over $30 MM and team sizes of
             10 – 100 resources sourced from various functional divisions.
        •    Organized/facilitated multiple workshops for educating the stakeholders in imminent Business
             Process changes, obtaining stakeholder acceptance and mitigating risks of any potential gaps.

Sr. Project Management Consultant, Commerce5, Inc, Aliso Viejo                                     June 2005 – Sept 2005
        •    Responsible for managing multiple projects including the implementation of the Gateway account and
             managing post implementation support.
        •    Negotiating resource allocation in an environment with conflicting priorities and requirements.
        •    Built up customer confidence by stabilizing the system and effectively communicating project plans,
             schedules, issues & priorities to all stakeholders.
Project Management Consultant, Capital One Auto Finance (COAF), San Diego                       May 2004 – May 2005
        •    Managed the outsourcing of the fulfillment service for the Capital One Auto Finance auto loan checks
             and decommissioning of the San Diego facility.
        •    Responsible for WBS sessions, cost estimating and budgeting, schedule development, budget and
             schedule tracking, status reporting and project communications.
        •    Change/configuration management; risk identification, analysis, response planning and controlling.
        •    Manage stakeholder expectations, communications, scope, budget, timelines, risk and resolution of
             issues

Project Management Consultant, Deutsche Bank, New York                                          October 2002 – April 2004
        •    On-site Project Manager responsible for providing leadership to an initiative for migration of legacy
             VMS based money market debt instruments (CP, MTN) solution to the more advanced Money
             Market Manager (M3) product from Open Information Systems.
        •    Responsible for ensuring alignment of requirements, design and development, tracking of day-to-day
             activities and co-coordinating with offshore team for post migration support.
        •    Acted as the liaison between the Deutsche Bank Corporate Trust and Agency Services senior
             leadership and the vendor’s project leadership/sales personnel.

IT Project Manager, Hectronic GmbH, Bonndorf, Germany                                           April 2000 – October 2002
        •    Provided leadership for two project teams responsible for development and maintenance of the Hector
             product line.
        •    Participated in the proposal/bid preparation activities and contract negotiation with the customers.
        •    Provide guidance and mentoring to the project team during all phases of life cycle - design, coding,
             testing and implementation.
        •    Key contributor in CMM implementation in the organization and member of committee for
             Continuous Process Improvement.

Sr. Software Engineer, CDAC & TVS Electronics projects                           August 1997 – April 2000
In the role of Sr. Software Engineer was involved in C-DAC High Performance Computing and Communication
(HPCC) software development project for the PARAM Open Frame range of Parallel Computers; UPS Monitor and
Burn-in test software development for the STARTUPS and LANUPS range of TVS UPS.

Education and Certifications
•   Bachelor’s Degree in Engineering & Computer Science (1997)
•   Project Management Professional (Certification Number: 220465)
•   Certified Scrum Professional and Practitioner (July 2008)




Jiby J. Manuel                                    Page 2 of 2                                          12/11/2009

Jiby\'s Resume

  • 1.
    "Consistently delivering successfulprojects and programs since 2000, by doing whatever it takes” JIBY J. MANUEL, PMP, CSP Cell: +1 (312) 515-4734. E-mail: jiby.manuel@comcast.net Professional Summary • Over 12 years experience delivering complex technology solutions and 9 years experience managing business critical Programs and Projects. As Subject Matter Expert, volunteered in over 5 PMI item writing workshops for authoring questions for the PMP, Scheduling & Risk Management Credential Examinations • Extensive experience in managing initiatives for Credit Card, insurance, access/convenience check processing, electronic/ACH payments, Auto Loans, Money Markets, Corporate/Investment Banking, Fixed Income Derivatives, e-commerce, point of sale, systems integration and migration. • Managed distributed project teams with a mix of offshore, near-shore and on-site resources; with sizes of over 100 and budgets > $30 MM. • Strengths include rescuing troubled projects, implementing structured program/project management processes, implementing best practices and recommending process improvements, PMO implementation consulting and consistently delivering high impact and high visibility projects within budget, schedule and quality constraints. • Critical thinker and problem solver with good relationship building skills - establish trusted relationship with vendors, partners and establish good rapport with project customers, business groups and technical team. • Full lifecycle Project & Program management using a variety of methodologies including - traditional waterfall or phased, iterative and Agile. Professional Experience Sr. Project Management Consultant, Capital One, Inc, Richmond July 2008 – Nov 2009 • Responsible for providing leadership to full lifecycle initiatives with impacts across multiple LOB’s. • Served as a key subject matter expert in developing training material for Project Managers and Agile Coaches across the organization and as a mentor for new Project Management resources. • Entrusted with rescuing two troubled initiatives and driving them to successful completion through strategic planning and direction setting. • Successfully delivered a program with a 3-month deadline to migrate a payment disbursement solution that processes $800 MM in payments, from a supplier that was going out of business and thus mitigating compliance and customer impacts. • Orchestrated the successful delivery of a project scoped with remediation of an unstable imaging and archiving system and thus mitigated further financial loss and legal impacts. • Responsible for managing the pre-feasibility effort in re-architecting the On Demand solution by organizing and facilitating a workshop involving a team of IBM and Capital One resources including architects, subject matter experts and senior leaders. • High visibility business critical initiatives with project budgets > $ 1MM and team sizes > 95 were consistently delivered on time and budget. • Successfully delivered on schedule and ~15% under budget a loss mitigation project to realize a perceived annual benefit of over $30 MM. • Used effective project risk management techniques to successfully deliver a CLIP with an estimated NPV of over $100 MM ahead of schedule. Sr. Project Management Consultant, Genworth Financial, Richmond July 2007 – July 2008 • Consulted on strategic planning and execution of PMO implementation in the company. • Responsible for bringing rigor and structure to project management and successfully delivering an initiative for a unified security model that was lacking direction for over 2 years. Realized a benefit of 75% reduction in operating costs, increased security and maintainability. • Facilitated workshops to garner support for changes being introduced in organization from senior leadership and other stakeholders. • Responsible for several ‘Firsts’ in Genworth, including using agile methodology to deliver projects, using engineering best practices including promoting use of design patterns, refactoring, continuous integration, pair programming and beta testing to enlist end users to support testing of the products in development and also to mitigate the risk of resistance to accept the completely redesigned product. • Responsible for redesign and delivery of a product that replaced two existing website used by LTC agents by addressing the major dis-satisfiers and thus realizing sales lift over 5%. Jiby J. Manuel Page 1 of 2 12/11/2009
  • 2.
    "Consistently delivering successfulprojects and programs since 2000, by doing whatever it takes” Sr. Project/Program Management Consultant, Capital One, Inc, Richmond Oct 2005 – June 2007 • As program and project manager was responsible for providing leadership, planning, tracking and management of scope, budget, schedule, resources, communication and risks to ensure successful delivery of multiple full life cycle initiatives. • Entrusted with managing relationship with vendors and key financial partners during the course of the projects, including First Data Corp. and its subsidiary companies, Master Card RPPS, Bank of Montreal, Wachovia Bank and a RR Donnelly subsidiary. • Successfully took over and turned around a troubled project for outsourcing of certain customer management capabilities and thus delivering on the perceived value through cost reduction. • Managed multiple high visibility projects with aggregate budget of over $30 MM and team sizes of 10 – 100 resources sourced from various functional divisions. • Organized/facilitated multiple workshops for educating the stakeholders in imminent Business Process changes, obtaining stakeholder acceptance and mitigating risks of any potential gaps. Sr. Project Management Consultant, Commerce5, Inc, Aliso Viejo June 2005 – Sept 2005 • Responsible for managing multiple projects including the implementation of the Gateway account and managing post implementation support. • Negotiating resource allocation in an environment with conflicting priorities and requirements. • Built up customer confidence by stabilizing the system and effectively communicating project plans, schedules, issues & priorities to all stakeholders. Project Management Consultant, Capital One Auto Finance (COAF), San Diego May 2004 – May 2005 • Managed the outsourcing of the fulfillment service for the Capital One Auto Finance auto loan checks and decommissioning of the San Diego facility. • Responsible for WBS sessions, cost estimating and budgeting, schedule development, budget and schedule tracking, status reporting and project communications. • Change/configuration management; risk identification, analysis, response planning and controlling. • Manage stakeholder expectations, communications, scope, budget, timelines, risk and resolution of issues Project Management Consultant, Deutsche Bank, New York October 2002 – April 2004 • On-site Project Manager responsible for providing leadership to an initiative for migration of legacy VMS based money market debt instruments (CP, MTN) solution to the more advanced Money Market Manager (M3) product from Open Information Systems. • Responsible for ensuring alignment of requirements, design and development, tracking of day-to-day activities and co-coordinating with offshore team for post migration support. • Acted as the liaison between the Deutsche Bank Corporate Trust and Agency Services senior leadership and the vendor’s project leadership/sales personnel. IT Project Manager, Hectronic GmbH, Bonndorf, Germany April 2000 – October 2002 • Provided leadership for two project teams responsible for development and maintenance of the Hector product line. • Participated in the proposal/bid preparation activities and contract negotiation with the customers. • Provide guidance and mentoring to the project team during all phases of life cycle - design, coding, testing and implementation. • Key contributor in CMM implementation in the organization and member of committee for Continuous Process Improvement. Sr. Software Engineer, CDAC & TVS Electronics projects August 1997 – April 2000 In the role of Sr. Software Engineer was involved in C-DAC High Performance Computing and Communication (HPCC) software development project for the PARAM Open Frame range of Parallel Computers; UPS Monitor and Burn-in test software development for the STARTUPS and LANUPS range of TVS UPS. Education and Certifications • Bachelor’s Degree in Engineering & Computer Science (1997) • Project Management Professional (Certification Number: 220465) • Certified Scrum Professional and Practitioner (July 2008) Jiby J. Manuel Page 2 of 2 12/11/2009