The librarian helps Olivia, an 18-year-old who was recently diagnosed with diabetes, learn more about the condition. The librarian directs Olivia to several credible resources on diabetes, including statistics from the CDC, information from the American Diabetes Association about the different types of diabetes, and supplemental details from The Cochrane Library. The librarian also recommends the book "Diabetes For Dummies" and suggests searching general search engines like Dogpile to find additional information online or in the library. The librarian provides a supportive dialogue to help Olivia understand her condition and feel less alone.