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CHAPTER 12
Developing and Pricing
Products
Leonardo Matarrese @MyPlick
Outline
 What Is a Product?
 Developing New Products
 Identifying Products
 Determining Prices
 Pricing Strategies and Tactics
Leonardo Matarrese @MyPlick
What Is a Product?
 Ideas, Goods, or Services
 Customers buy products because they like
what the products can do for them, either
physically or emotionally--Utility
 A product must include the right features
and offer the right benefits to succeed
Feature
Tangible quality that a company builds
into a product
What are some feature the company’s build in?
Leonardo Matarrese @MyPlick
Classifying Goods & Services
Convenience Good/Service
Inexpensive product purchased and consumed
rapidly and regularly
Shopping Good/Service
Moderately expensive, infrequently purchased
product
Specialty Good/Service
Expensive, rarely purchased product
CONSUMER PRODUCTS
Leonardo Matarrese @MyPlick
Classifying Goods & Services
Expense Item
Industrial product purchased and consumed
rapidly and regularly for daily operations
Capital Item
Expensive, long-lasting, infrequently purchased
industrial product such as a building
INDUSTRIAL PRODUCTS
Leonardo Matarrese @MyPlick
The Product Mix
Product Mix
Group of products that a firm makes
available for sale
Product Line
Group of similar products intended for a
similar group of buyers who will use them in
similar ways
Leonardo Matarrese @MyPlick
Developing New Products
 The New Product Development Process
 Product Mortality Rates
Strategy of introducing new products to respond
quickly to customer or market changes
Leonardo Matarrese @MyPlick
Product Ideas
Screening
Concept Testing
Business Analysis
Prototype Development
Testing & Test Marketing
The Seven-Step
Development Process






Commercialization

Leonardo Matarrese @MyPlick
Variations for Services
Service Ideas
Defining the Service Package—identification
of the tangible and intangible features that
characterize the service
Service Process Design
Services require a three-part service process
design instead of prototype development
The Seven-Step
Development Process
Leonardo Matarrese @MyPlick
The Product Life Cycle (PLC)
Series of stages in a product’s
profit-producing life
Introduction
Growth
Maturity
Decline
Leonardo Matarrese @MyPlick
Life Cycle Stages
# - 11
Leonardo Matarrese @MyPlick
Life Cycle Stages
# - 12
Leonardo Matarrese @MyPlick
Adjusting Marketing Strategy During the
Life Cycle
 Extending Product Life: An Alternative to New
Products
 Foreign Markets Offer Three Approaches to Longer
Life Cycles
Product Extension
Existing product is marketed globally, instead of just
domestically
Product Adaptation
Product modified to have greater appeal in foreign markets
Reintroduction
Process of reviving for new markets products that are obsolete
in older ones
Leonardo Matarrese @MyPlick
Identifying Products
Branding: process of using symbols to communicate the
qualities of a product made by a particular producer
Types of Brand Names
National Brand: brand-name product produced by, widely
distributed by, and carrying the name of a manufacturer
Licensed Brand: brand-name product for whose name the
seller has purchased the right from an organization or
individual
Private Brand (or Private Label): brand-name product that a
wholesaler or retailer has commissioned from a
manufacturer
Leonardo Matarrese @MyPlick
Packaging Products
Packaging
Physical container
in which a product
is sold, advertised,
or protected
Leonardo Matarrese @MyPlick
Packaging Products
Labeling
 Can help market the product
• Nonaerosol
• Bio-Degradable
• Recyclable
• Ozone Friendly
• Fat Free
• Salt Free
• Sugar Free
• 30% More Free!
Contents Under Pressure
Do Not Puncture
 Address issues of consumer
safety
Flammable
Do Not Use Near Open Flame
Child Proof Cap
Leonardo Matarrese @MyPlick
Labeling Laws
Food, Drug and Cosmetic Act of 1938
Empowers the Food and Drug Administration to check the
accuracy of product ingredients as reported on labels
Fair Packaging and Labeling Act of 1966
Requires labels to include the product name, the name and
address of the manufacturer or distributor, and the net quantity
of product contained in the package
Child Safety Protection Act 1995
Requires labels to identify toys that are choking hazards
Not For Children Under Three Years Old
Leonardo Matarrese @MyPlick
Determining Prices
Pricing
Process of determining what a company will
receive in exchange for its products
Pricing Objectives
Goals that producers hope to attain in
pricing products for sale
Market Share
As a percentage, total of market sales for a
specific company or product
Leonardo Matarrese @MyPlick
Price-Setting Tools
Cost-Oriented Pricing
Markup: Amount added to an item’s cost to sell it at
a profit
Breakeven Analysis: Cost-Volume-Profit Relationships
 Variable Cost: Cost that changes with the quantity of a
product produced or sold
 Fixed Cost: Cost unaffected by the quantity of a product
produced
 Breakeven Analysis: Assessment of the quantity of a
product that must be sold before the seller makes a profit
Leonardo Matarrese @MyPlick
Markup
Markup is usually stated as a percentage of selling
price.
Price
Sales
Markup
Percentage
Markup 
# - 20
%
7
.
46
15
$
7
$
Percentage
Markup 

Leonardo Matarrese @MyPlick
Breakeven Point
Quantity of a product that must be sold before the
seller covers variable and fixed costs and makes a
profit
cost
Variable
Price
costs
fixed
Total
units)
(in
point
Breakeven


CDs
14,286
$8
$15
$100,000



# - 21
Leonardo Matarrese @MyPlick
Breakeven Analysis
# - 22
Leonardo Matarrese @MyPlick
Pricing Strategies & Tactics
 Pricing above prevailing market prices for
similar products
 Pricing below market prices
 Pricing at or near market prices (market pricing)
Existing Products
Price Leader
Dominant firm that establishes product prices that other
companies follow
Price Fixing
Occurs when producers illegally agree on prices among
themselves Leonardo Matarrese @MyPlick
Pricing Strategies & Tactics
Price Skimming
Setting an initial high price to cover new product costs
and generate a profit
Dynamic Pricing for E-business
Sellers can alter prices privately, on a one-to-one,
customer-to customer basis
Penetration Pricing
Setting an initial low price to establish a new product in
the market
Price Lining
Offering all items in certain categories at a limited number
of prices
New Products
Leonardo Matarrese @MyPlick
Pricing Strategies & Tactics
Psychological Pricing
Pricing tactic that takes advantage of the fact that
consumers do not always respond rationally to stated
prices
Odd-even Pricing
Psychological pricing tactic based on the premise that
customers prefer prices not stated in even dollar amounts
Discount
Price reduction offered as an incentive to purchase
New Products
Leonardo Matarrese @MyPlick
International Pricing
Why is pricing products for sale
in other countries so
complicated?
Leonardo Matarrese @MyPlick

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Developing and Pricing Products Leonardo Matarrese

  • 1. CHAPTER 12 Developing and Pricing Products Leonardo Matarrese @MyPlick
  • 2. Outline  What Is a Product?  Developing New Products  Identifying Products  Determining Prices  Pricing Strategies and Tactics Leonardo Matarrese @MyPlick
  • 3. What Is a Product?  Ideas, Goods, or Services  Customers buy products because they like what the products can do for them, either physically or emotionally--Utility  A product must include the right features and offer the right benefits to succeed Feature Tangible quality that a company builds into a product What are some feature the company’s build in? Leonardo Matarrese @MyPlick
  • 4. Classifying Goods & Services Convenience Good/Service Inexpensive product purchased and consumed rapidly and regularly Shopping Good/Service Moderately expensive, infrequently purchased product Specialty Good/Service Expensive, rarely purchased product CONSUMER PRODUCTS Leonardo Matarrese @MyPlick
  • 5. Classifying Goods & Services Expense Item Industrial product purchased and consumed rapidly and regularly for daily operations Capital Item Expensive, long-lasting, infrequently purchased industrial product such as a building INDUSTRIAL PRODUCTS Leonardo Matarrese @MyPlick
  • 6. The Product Mix Product Mix Group of products that a firm makes available for sale Product Line Group of similar products intended for a similar group of buyers who will use them in similar ways Leonardo Matarrese @MyPlick
  • 7. Developing New Products  The New Product Development Process  Product Mortality Rates Strategy of introducing new products to respond quickly to customer or market changes Leonardo Matarrese @MyPlick
  • 8. Product Ideas Screening Concept Testing Business Analysis Prototype Development Testing & Test Marketing The Seven-Step Development Process       Commercialization  Leonardo Matarrese @MyPlick
  • 9. Variations for Services Service Ideas Defining the Service Package—identification of the tangible and intangible features that characterize the service Service Process Design Services require a three-part service process design instead of prototype development The Seven-Step Development Process Leonardo Matarrese @MyPlick
  • 10. The Product Life Cycle (PLC) Series of stages in a product’s profit-producing life Introduction Growth Maturity Decline Leonardo Matarrese @MyPlick
  • 11. Life Cycle Stages # - 11 Leonardo Matarrese @MyPlick
  • 12. Life Cycle Stages # - 12 Leonardo Matarrese @MyPlick
  • 13. Adjusting Marketing Strategy During the Life Cycle  Extending Product Life: An Alternative to New Products  Foreign Markets Offer Three Approaches to Longer Life Cycles Product Extension Existing product is marketed globally, instead of just domestically Product Adaptation Product modified to have greater appeal in foreign markets Reintroduction Process of reviving for new markets products that are obsolete in older ones Leonardo Matarrese @MyPlick
  • 14. Identifying Products Branding: process of using symbols to communicate the qualities of a product made by a particular producer Types of Brand Names National Brand: brand-name product produced by, widely distributed by, and carrying the name of a manufacturer Licensed Brand: brand-name product for whose name the seller has purchased the right from an organization or individual Private Brand (or Private Label): brand-name product that a wholesaler or retailer has commissioned from a manufacturer Leonardo Matarrese @MyPlick
  • 15. Packaging Products Packaging Physical container in which a product is sold, advertised, or protected Leonardo Matarrese @MyPlick
  • 16. Packaging Products Labeling  Can help market the product • Nonaerosol • Bio-Degradable • Recyclable • Ozone Friendly • Fat Free • Salt Free • Sugar Free • 30% More Free! Contents Under Pressure Do Not Puncture  Address issues of consumer safety Flammable Do Not Use Near Open Flame Child Proof Cap Leonardo Matarrese @MyPlick
  • 17. Labeling Laws Food, Drug and Cosmetic Act of 1938 Empowers the Food and Drug Administration to check the accuracy of product ingredients as reported on labels Fair Packaging and Labeling Act of 1966 Requires labels to include the product name, the name and address of the manufacturer or distributor, and the net quantity of product contained in the package Child Safety Protection Act 1995 Requires labels to identify toys that are choking hazards Not For Children Under Three Years Old Leonardo Matarrese @MyPlick
  • 18. Determining Prices Pricing Process of determining what a company will receive in exchange for its products Pricing Objectives Goals that producers hope to attain in pricing products for sale Market Share As a percentage, total of market sales for a specific company or product Leonardo Matarrese @MyPlick
  • 19. Price-Setting Tools Cost-Oriented Pricing Markup: Amount added to an item’s cost to sell it at a profit Breakeven Analysis: Cost-Volume-Profit Relationships  Variable Cost: Cost that changes with the quantity of a product produced or sold  Fixed Cost: Cost unaffected by the quantity of a product produced  Breakeven Analysis: Assessment of the quantity of a product that must be sold before the seller makes a profit Leonardo Matarrese @MyPlick
  • 20. Markup Markup is usually stated as a percentage of selling price. Price Sales Markup Percentage Markup  # - 20 % 7 . 46 15 $ 7 $ Percentage Markup   Leonardo Matarrese @MyPlick
  • 21. Breakeven Point Quantity of a product that must be sold before the seller covers variable and fixed costs and makes a profit cost Variable Price costs fixed Total units) (in point Breakeven   CDs 14,286 $8 $15 $100,000    # - 21 Leonardo Matarrese @MyPlick
  • 22. Breakeven Analysis # - 22 Leonardo Matarrese @MyPlick
  • 23. Pricing Strategies & Tactics  Pricing above prevailing market prices for similar products  Pricing below market prices  Pricing at or near market prices (market pricing) Existing Products Price Leader Dominant firm that establishes product prices that other companies follow Price Fixing Occurs when producers illegally agree on prices among themselves Leonardo Matarrese @MyPlick
  • 24. Pricing Strategies & Tactics Price Skimming Setting an initial high price to cover new product costs and generate a profit Dynamic Pricing for E-business Sellers can alter prices privately, on a one-to-one, customer-to customer basis Penetration Pricing Setting an initial low price to establish a new product in the market Price Lining Offering all items in certain categories at a limited number of prices New Products Leonardo Matarrese @MyPlick
  • 25. Pricing Strategies & Tactics Psychological Pricing Pricing tactic that takes advantage of the fact that consumers do not always respond rationally to stated prices Odd-even Pricing Psychological pricing tactic based on the premise that customers prefer prices not stated in even dollar amounts Discount Price reduction offered as an incentive to purchase New Products Leonardo Matarrese @MyPlick
  • 26. International Pricing Why is pricing products for sale in other countries so complicated? Leonardo Matarrese @MyPlick