Danielle Goodwin has extensive experience in inventory management and operational support within retail and customer service industries. She has a demonstrated ability to thrive in challenging environments while achieving goals and implementing methodologies to drive quality, safety, efficiency and productivity. Her professional experience includes overseeing equipment inventory and materials management for construction companies as well as supervising customer service desks and associates to ensure outstanding customer service.

1. Danielle Goodwin Inventory Management
manryelle@gmail.com  linkedin.com/in/Danielle-goodwin-63431731 480.259.7034  Nederland, Texas 77627
Dynamic administrative assistant with extensive inventory management and operational support experience within
retail and highly-competitive customer service-oriented markets. Demonstrated talent to thrive in challenging
environments while attaining and achieving established goals and objectives. Consistently devises and implements
methodologies and approaches geared to drive quality, safety, efficiency and productivity. Proven leader equipped with
advanced communication and interpersonal skills. Proficient in MS Office Suite. Areas of Expertise include:
 Strategic Planning & Analysis  Regulatory Compliance  Safety Awareness
 Customer Service  Relationship Building  Project Management
 Quality Control  Staff Training & Leadership  Issue Resolution
Professional Experience
S&B Engineers and Constructors  Various Locations  2011 - 2016
MATERIALS MANAGEMENT CLERK
 Promote a safety-focused, quality-driven work environment emphasizing productivity and efficiency.
 Oversee, manage and optimize equipment inventory for several blue-chip clients, including Chevron, Enterprise,
Sunoco and Praxair. Procure, orders, receive, maintain and distribute construction materials and goods, performing
internal and external audits to endorse quality assurance standards.
 Implement and retain activity files, chronologically documenting performed activities such as, preparing material
receiving, over short, damage and shipping reports.
 Review, amend and enhance operating standards and procedures while adhering to all regulatory guidelines.
 Successfully organize Safety Celebrations and Construction Meetings with clientele, interfacing with local vendors to
supply lunches on a scheduled basis.
The Home Depot  Scottsdale, Arizona  2006 - 2011
CUSTOMER SERVICE SUPERVISOR
 Conducted extensive training and coaching to monitor, moderate and optimize performance.
 Directed and supervised Service Desk associates in assuring the provision of outstanding service to customers to
meet evolving issues and demand.
 Enforced and support all established policies, procedures, and duties related to customer transactions, cash
handling and point of sale transactions.
 Proactively evaluated and assessed employees to bolster performance and reinforce skills retention.
 Utilized critical thinking skills to find solutions to work-related concerns.
 Championed superior customer service resulting in enhanced client satisfaction.