1. Derek W. Herrin
3461 Morning Light Cove Bartlett ,Tennessee 38135
Home: 901-316-7937 or Cell: 731-780-6094
dherrinster@gmail.com
Education
South West Community College Concord Academy C/o 1991
Business Management High School Diploma
Currently Attending- Expected Graduation C/O 2016 Honors
Professional Experience
December 2015 - Presently Employed Volt- Employment Services
Assembly Technician- Point of Sale Equipment Contracted to Fujitsu
( Assembly Quota= 80 units daily)
December 2014 – Contract Ended 11/23/2015 Apple One- Employment services
Repair Technician- Tier II Contracted to Fed Ex Tech-connect
(Repair Quota= 10 units a day) (Quota was met or exceeded)
April 2013 – September 2013 Flextronics
diagnosed and repaired Tier I Lenovo Laptop Technician
Lenovo Laptop Computers
(Quota was 10= Due to poor quality parts did 8 a day)
April 2013 – December 2014 Computer Technician
Trouble shooted,diagnosed and repaired Independent Business Owner
Laptop and Desktop Computers
( Quota= 25 or more computers weekly)
October 2010 – April 2012 Samz Grocery
Owned and Operated convenience store Business Owner
(Processed Vendors, payroll, bookkeeping, and customer service)
2. April 2009 – October 2010 Combined Insurance CO.
solicited and maintained Insurance policies Insurance Producer
(Cold called, made presentations to potential clients, and kept up with established customers needs)
August 1991 - January 2008 Kroger
Operated cash register and U-Scan Cashier/Supervisor
Supervised Employees at night
Technical Skills
Intermediate User of Microsoft Office
Intermediate Experience with remote access to computers for diagnosis and repair
Advanced Experience building, diagnosing, and repairing laptop and desktop computers
Intermediate Experience installing and diagnosing networks, both wired and wireless
Typing Speed around 80 words per minute
Limited Experience with Linux
Inventory-Maintaining optimal stock levels to ensure timely availability of product
clerical- Paid close attention to accuracy, especially with numbers, data entry, sorting, filing.
Advanced Organizational Skills enabling easy look-up ofinformation
Twenty Years Plus customer service experience