Seth McClendon is a computer support technician seeking a position with over a year of experience in bench repair and customer service. He has strong skills in hardware and software troubleshooting, repairing Windows operating systems, and mobile devices. He has hands-on experience installing, troubleshooting, and configuring computer systems as well as removing malware and viruses. McClendon has an A+ certification from Chattanooga Technical College and is skilled in networking, printers, and providing customer service.

1. Seth McClendon
1674 Jed Lane, Hixson, TN 37343 | 423.310.6300 | Mcseth423@gmail.com
Professional Summary
Service-oriented computer support technician with over a year background in bench repair
and customer service. Core competencies include hardware and software troubleshooting,
repair and configuration of windows operating systems and mobile devices.
Skills & Abilities
· Over a year hands-on experience in installation,
troubleshooting and configuration of computer
systems
· Proven ability to manage multiple troubleshooting
tasks simultaneously while maintaining the quality of
results
· Hands-on experience in Anti-virus and Malware
removal
· Troubleshooting and configuration experience with
Windows 10, 7, Vista, XP operating systems and
application software
· Profound ability to investigate and solve technical
problems
· Working knowledge of networking devices and
printers
· Ability to work without supervision
· Able to lift up to 75 lbs.
· Excellent analytical and problem solving
IT Related Skills
· Windows XP, 7, 8, 10
· Productivity Software
· Printer Troubleshooting
· System Upgrades
· System Recovery
· Customer Service
· Inventory Tracking
· LAN/WAN
· Mobile Devices
· Networking Connectivity
· New User Training
· Wireless/VPN
Education
COMPTIA A+ CERTIFICATION | JUNE 2016 | CHATTANOOGA TECHNICAL COLLEGE
Entry-level training for a career as a computer repair technician. Designed to train the technician to operate, build,
troubleshoot, and repair computer systems found in the current workplace.
HIGH SCHOOL DIPLOMA| MAY 2010 | SODDY DAISY HIGH SCHOOL
Experience
DELIVERY DRIVER | PAPA JOHN | AUG 2014 -PRESENT
· Collect money from customers, make change, and record transactions on customer receipts.
· Inform regular customers of new products or services and price changes.
· Listen to and resolve customers' complaints regarding products or services.

2. 2
ICQA ASSOCIATE | AMAZON | NOV 2015 – MAY 2016
· Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
· Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
· Receive and count stock items, and record data manually or using computer.
· Quality control of items to guarantee that they are up to company standards.
SUPPORT TECHNICIAN | TIGER TECH | JAN 2015 – DEC 2015
· Every week go to the library and help students and teachers with software/hardware problems that can be fixed on the
spot
· Provide installation support and services to setups, installation, moves, backups and changes for PC hardware and
software
· Help users understand the correct way to use applications in hopes to lower user error
· Provide data backups and recoveries
· Remove malware, trojans, spyware and other various viruses
· Replace screens in laptops, tablets, smart phones and some apple products
INTERN | MIKE COLLINS AND ASSOCIATES | AUG 2015 – DEC 2015
· Built and maintain computer servers for new and upcoming Tractor Supply stores in the nation
· Troubleshooting and sustaining multiple customers’ business and personal computers
· Installing different operating systems from PXE boot
· Correctly entering basic data entry and work tickets for the company
References
DENISE ESTES
Customer Service Senior Supervisor, Electric Power Board
423.314.5749
TYLER FLIPPIN
Assistant General Manager, Papa Johns
423.260.4299
THERESA COFFMAN
Mobile Notary Public and Owner, Chattanooga Signing Solutions
423.314.5742