Deployment of Beacon Technology in Aviation by Leantegra

Airlines
With the steady growth of the competition in Commercial Aviation,
airlines all over the world tend to:
At the same time:
ticket price
revenues from ancillary
products and services
GENERATE
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential
customer satisfaction
IMPROVEREDUCE
customer loyalty
GROW

Airports
Airports, being the main facilities used by Airlines are focused on:
These goals can be achieved through efficient
airport facility management, providing:
ATTRACTING KEEPING
more airlines
Сomfort and convenience for both airlines and passengers
passengers happy
High-level airport services and amenities
Safety and security

Global Airline Trends
of airlines are planning
to provide “walk to gate” times
62%
of airlines are planning
to provide bag collection details
63%
of airlines will be providing
in-flight Wi-Fi by the end of 2019
*information provided by SITA “The Airline IT Trends in 2016”
74%
of airlines will enable multimedia
streaming to the smart device
by the end of 2019
70%

Global Airline Trends
© 2016 Leantegra Inc. All Rights Reserved. Proprietary and Confidential*information provided by SITA “The Airline IT Trends in 2016”
of Airlines believe that
improving of customer satisfaction
is the major benefit77%
Through the passenger’s own device,
airlines are focused on providing:
Connectivity
Entertainment
of check-ins will be done
via mobile app by 2019
31%
of airlines will offer flight
booking through an app
18%
of airline revenues will
be generated through mobile apps
14%

Leantegra Solutions
Proximity
Marketing
Discover real-time indoor location
of individuals and objects
via Wi-Fi, BLE, UWB
Real-time Location
System (RTLS)
Get a deep insight into location data,
such as foot traffic, dwell time,
and other metrics
Location
Analytics
CONNECTED VENUE OPERATOR (CVO) PLATFORM
enables:
ALLOWING TO
Engage your audience
using iBeacon, Eddystone
and proximity campaigns
Increase operational efficiency
Improve indoor asset management
Ensure security of premises and assets
Optimize staffing level and efficiency
Measure Location Popularity
Accurately calculate
a number of Visitors and Passersby
View a number of Returned and New Visitors
Identify an Average Dwell Time
Increase foot traffic
Multiply visitor-to-customer
conversion
Engage visitors
Enhance client experience

Proximity Marketing
one can send:
AND OFFER:
Flight status Time to Gate
location-based notificationsupdates
Proximity Marketing
Analytics
Location Analytics
measure the actual impact
promo campaigns render
on foot traffic behavior
assess Proximity Marketing
campaign results
Baggage-related info
(missing bag communication,
lost bag reporting)
Launch alert service
With the Leantegra Proximity Marketing
informing passengers and visitors
of an emergency situation
Promo Content
sponsored by bars
& restaurants, or shops
Available Ticket Discounts
sponsored by air carriers
AND analyze:

Mobile Application
These services may be available via a mobile app:
PROVIDE Advise
automatic passenger
check-in
travellers on gate changes,
flight delays
Display Show
a list of airport amenities
and timetables
information on ground
transport services
Including the ancillary services:
Lounge access Wi-Fi and seating
Car rental Travel insurance

Airline Case Study - KLM
In 2014, KLM introduced Android and iOS apps that provide
passengers who transfer at Amsterdam Airport Schiphol with:
As a result, ensuring:
A map of the airport with
a route to a passenger’s
gate
The route and walking time
are updated each tim
a passenger passes a beacon
Time required to walk
to a gate
On-time boarding Enhanced customer experience
(make the trip less stressful,
but more enjoyable one)Improved navigation

IN 2014 NOW TOMORROW
Airline Case Study - easyJet
easyJet installed
the beacon technology at:
easyJet
is currently providing:
easyJet
is planning to:
London Luton Airport (LTN)
London Gatwick Airport (LGW)
Paris Charles de Gaulle Airport (CDG)
Customer notification about the list
of documents they should have ready
at bag drop and security areas
Access to the boarding pass
in a single “swipe”
Support individual wayfinding
Direct a passenger to a different
location if he/she has another kind
of baggage (ski, a baby stroller, etc.)

Real-time Location System (RTLS) allows to identify:
an average
dwell time
passenger
foot traffic
popular
zones and routes
Based on the above information,
Airport Operations can take decisions on:
personnel level required
at different airport amenities
measures that have to be taken
to ensure on-time boarding
ways to decrease Passenger Dwell Time
at a specific area (eliminate crowds,
reduce customer wait time)
development of the current airport facilities,
based on the most popular amenities / services
RTLS

Case Study - Boryspil Airport (Terminal D)
Leantegra Stage 1 installation covers 2000 sq meters with 12 WiRange devices and 1 PowerGate installed.
The customer's goal is to ensure compliance with the standard service quality requirements:
Passenger wait time (in a line)
in front of the Security Control
does not have to exceed
15 minutes
Passenger wait time in front
of the Passport Control does
not have to exceed 15 minutes

Case Study - Boryspil Airport (Terminal D)
Project Stage 1 — How it works:
Leantegra RTLS collects non-personified data
via BLE and Wi-Fi from smart devices
The system detects the above devices,
and identifies passengers’ routes
RTLS enables measuring the Dwell Time,
the time a passenger spends in a particular zone
The Leantegra solution performs passenger
calculation in queues
A user can generate real-time and historic location data
reports in CVO Portal, like: Number of Passengers,
Average Dwell Time, and Pass Time etc.

Result:
While using beacon technology, Frankfurt Airport
introduced an app (Android and iOS) that provides
Case Study - Frankfurt Airport
Indoor positioning Indoor navigation
The mobile app features include:
more than 61 million passengers profit from these services
annually. The covered area is over 110 hectares,
with more than 1000 Points of Interest and around
30 km of passenger routes recorded.
Mobile check-in Navigation to gates
Real time flight
information
Shops, restaurants, lounges
and facilities locator
Parking assistant
with tariff calculator
Airport online shopping
(with an incentive program)

Introduction
47 team members
and growing
Kyiv,
New York, Sunnyvale (CA),
Tel Aviv, Copenhagen
IoT hardware and software,
wireless, indoor positioning
& GIS, Big Data
Advanced
technical expertise
retail analytics, mobile marketing,
smart city, smart parking, venue
security & safety
Emerging
domain expertise
Device demo kits, SDK,
API, demo portal
Quick start —
try today!
Leantegra is an IoT company developing SOFTWARE-HARDWARE products
for foot traffic engagement and analysis.

CONNECTED VENUE OPERATOR (CVO) PLATFORM
is the core Leantegra product which аllows to:
perform indoor
movement tracking
identify real-time location
of individuals and assets
collect and process
location data
analyze
the information gathered
create, run and analyze
Proximity Marketing Campaigns
1
2
3
4
5
Products

CVO Platform provides an integrated, based on real-time location data,
stack of SOFTWARE and HARDWARE
CVO PortalWiBeat BLE WiBeat UWB WiRange
Products

If you have any questions,
feel free to email us at contact@leantegra.com
THANK YOU!
www.leantegra.com

Deployment of Beacon Technology in Aviation by Leantegra

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