DennisCruzResume
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Dennis Cruz is seeking a facilities and office manager position where he can utilize his skills. He has over 15 years of experience managing facilities for The Gersh Agency, where he oversaw daily operations including an eight-person staff, telecommunications, shipping/receiving, office services, and working with vendors. Prior to that, he worked as an in-house dispatcher for Exacta Messenger, where he organized messenger routes and provided customer service. He is proficient in Spanish and knowledgeable about various software, phone, and copier systems.
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DennisCruzResume
- 1. DENNIS G. CRUZ 4836 ½Huntington DriveSouth, Los Angeles, CA 90032 323.762.0899 bacchruz@yahoo.com ReferencesProvided Upon Request Objective To enlarge, expand and increase my facilitiesand officemanager skills with a company where I can make a quantifiableimpact,providesolutionsand contributeto the achievement of the company’s long term goals. Functional Summary Bilingual:Spanish Proficient Department Leadership Strong projectmanagement skills Ability to demonstrate flexibility and adaptability Ability to use analyzingand problemsolvingtechniques Strong organizational and timemanagement skills Creative and artistic insight Experience with department/buildingmoves Experience with Avaya phone systems Administration and reception skills Experience with Media and Public Relations Work Experience The Gersh Agency, Beverly Hills January 1999-November 2015 Facilities Manager Oversee daily officeoperations,copy center and mailroom- Supervise staff of eight: agent trainee program, day porter, receptionist - Telecommunications: programmingand maintenance - Oversee shippingand receiving (FED EX, UPS, USPS, couriers) Manageofficeservices includingmaintenanceand upkeep, officemoves – Manage fleet of copiers/printers - Liaison with all company vendors,- Procurement of office/kitchen supplies –Filing –Invoiceitemization - AssistH.R. dept. with company staffingand attendance records - Property manager for offsitebuilding.Knowledge of OSHA compliancy regulations. Exacta Messenger and AttorneyService, Beverly Hills May 1996-January 1999 In House Dispatcher GERSH AGENCY Organizeand route over fifty messengers throughout the Southern California area - Answer heavy phones - Respond to all clientcomplaints –Troubleshooting - Customer service Software and machines Avaya Communication Manager Phone system, Audix Onboard Voicemail system, emmc8500 Conference Bridge, Neopost mailingmachines,Canon , Xerox, Oce, and Ricoh copiers,HP LaserJet printers,100 line PBX Phone Board,MicrosoftOfficeSuite, Adobe Photoshop, Internet, Application Extender (script databasemgmt. software), Fed-Ex cafésystems, E-copy Scanningsoftware.