1. Deepak Taneja
System Engineer
Mobile: +1 (425) 628-4572
4731 148th
AVE NE BB 101
Bellevue, WA Email:
deepak.taneja4u@gmail.com
PROFESSIONAL SUMMARY
• 9+ Years of experience in Windows System Administration in Test and Production Environment.
• Experience in handling windows server tools (Like Active Directory, IIS, Group Policy, Hyper-V, and SCVMM).
• Working knowledge of MSSQL DB Installation, migration, backup & restoration, replication.
• Deployment using octopus.
• Deploy feature packs and hot fixes for releases in distributed environments
• VM and host Management through SCVMM.
• Experience in creating monitoring tool using PowerShell.
• Installation, configuration and troubleshooting of windows servers (2003, 2008, 2012).
• Designing Backup Strategy & ensuring scheduled / unscheduled backups as per the backup plan.
• In-depth knowledge in implementation, analysis, Configuration, installation and troubleshooting of windows Domain, workstation, Operating
System, Business Specific Application, troubleshooting network systems.
• Interaction with different teams in order to have end solution for live site issues.
• Managed an organization’s server infrastructure. This includes recommending the hardware and software to meet an organization’s IT needs.
• Handling team members in the absence of Team Lead.
• Prepare system architecture understanding and Troubleshooting documents.
Company: Pactera Technologies Inc. June2015 –Current
Client/Project: Microsoft Corporation/ Commerce Platform Ops
Role: System Engineer Team Size: 9
Providing Systems Engineering Production Support to Commerce Platform Operations cluster environments which includes high end IIS (7.x & IIS 8.x)
administration using various tools and utilities, PowerShell, Web servers, SQL server & Patch management, Release management, Incident Management &
Network Troubleshooting, Network Load Balancing, Auto Pilot, SSL encryption/decryption.
• Bill Pay & OMS Ops Systems Re-architecture- working on Bill Pay Systems re-architecture project’s planning, execution & implementation.
Performing a critical role, successfully implemented the project which is live serving customers’ needs.
• OMS Azure and AP platform -
• CTP Ops Classic Systems Management –
RESULTS / ACCOMPLISHMENTS:
• Working in a huge environment and responsible to support thousands+ servers under CTP Bill Pay & OMS in Production & BCP Datacenters.
• IIS (Internet Information Service) 7.x/8.x configuration & administration
• Monitoring & troubleshooting windows /web servers related issues, IIS/ SQL related issue, SQL job, installation of SQL, database availability etc.
• Automation of back SQL jobs, basic SQL troubleshooting, security rights for various group and individuals.
• Windows Azure Cloud Services deployment and management.
• Basic troubleshooting for cluster nodes and LS and SQL agents.
• Responsible for BIG IP Load Balancers (F5 Load Balancer), DNS and Network related configuration & issues troubleshooting.
• Release deployment (Monthly & Weekly releases), Hotfix / QFE deployments using Firefly, Octopus, Auto Pilot and Sequence Manager Deployment.
• Web Server Security Configuration (SSL / IP and Domain Name Restrictions/NTFS File and Directory Permissions).
• Responsible for server security compliance, MSN Patching, updating security patches & application related patches
• Responsible for ECN and Level 3 Load Balancer. (LTM & GTM Load Balancer configuration). Level 3 Policies implementation & traffic
• redirection management.
• Worked on creation and tuning scripts for system management in PowerShell.
• Handled security, performance, and tuning issues on Web servers to optimize performance.
• Create, deploy, renew and Import & export of the SSL certificates and configure them to make website secure.
• Responsible for the server and application monitoring through SCOM MP’s & SSMON.
• Investigate, Tracks, Escalate & follow up of UTS Tickets (Tickets created on each activities or escalated tickets on us) & TFS bugs.
• Cross Team coordination while Release /QFE/Hotfix Deployments or Live Site issue investigation going on.
• Cosmos logs upload configuration and troubleshooting.
• Monitoring and handling the Incidents tickets, SDE Bug and investigate Live Site issues.
• Create relevant documents & TSGs to share with other team mates to troubleshoot the issues.
• Working in 24*7 Production support, jump into any LIVE site issues and working towards fixing the issue at earliest possible.
• Responsible for troubleshoot production issues for various IIS user authentication and server issues.
• Handled security, performance, and tuning issues on Web servers to optimize performance.

2. • Create & configure AP environment and AP migration from classis system to modern services & EAP.
• Team building. Provides KT to the new joiners and ramp up the new engineers.
Company: AB OVO INC --- Chandler July 2014 –June 2015
Client/Project: Wells Fargo Bank/Wells Fargo wholesale tealeaf
Role: System Administrator Team Size: 6
Tealeaf is IBM product used to capture the live traffic to monitor wells Fargo bank’s Websites for fraud and regular data.
RESULTS / ACCOMPLISHMENTS:
• Deployment of all new features, regular patches and Hotfixes.
• Responsible to manage multiple environments like prod, BCP and UAT.
• IIS 6.0 and IIS 7.5 configuration and management
• Creating and installing SSL Certs to both webserver and tealeaf.
• Providing Production support using Remedy ticket.
• Providing 24X7 on-call system supports
• Coordinate with different Teams like F5, Gigamon to resolve different network issue.
• Manage Tealeaf installation, configuration and management.
Company: HCL AMERICA INC – Bellevue Jan2013 to July 2014
Client/Project: Microsoft/Microsoft Bing Ads
Role: Lead Engineer Team Size: 8
Microsoft Advertising Bing Ads is a tool to help in managing search advertising campaign on Bing. User only pay when someone clicks their ad. Microsoft Bing
Ads helps user to monitor their campaign in a format that is easy to use and easy to customize. It provides helpful performance data that can be used to optimize
and improve search advertising campaign. Its streamlined settings save time by allowing user to view their data in one page. User can also customize online
campaign by specifying date ranges, improving report charts, and choosing how they want to sort results. It’s simple, easy, and affordable.
RESULTS / ACCOMPLISHMENTS:
• Installation, deployments, configuration in distributed clusters grid.
• 24X7 Support to SLA bounded AdCenter Pipelines, Mir/CDL Log Collection, and Data Loaders.
• Applying feature packs and hot fixes for releases in distributed environments.
• Maintaining Security compliance for different environments by regular Service Account Password
Change and applying security patches.
• Wrote various scripts for managing servers and pipeline process using Power shell & batch scripts.
• Deployment of all new features, Hotfixes and RTO.
• Smoke testing after all kind of deployments like fresh deployments, new feature deployment and hotfixes.
• Responsible for Incident management (BI Core and App Core).
• SQL Server 2005 backup, restoration and mirroring
• VMs and Host Management through SCVMM.
• IIS 6.0 and IIS 7.5 configuration and management.
• Creating and Installing SSL certificates.
• Assisting development team for live site issue resolution.
• Responsible for taking backup, Archive logs.
• Responsible for maintenance (MSN Patch) of all grid servers.
• Prepared system architecture understanding and Troubleshooting documents.
• Providing 24X7 on-call system supports
Environment: Windows server 2012, 2008
Company: HCL Technology Ltd--Noida Aug 2010 to Dec 2012
Client/Project: Microsoft/Office365_Opex_Test
Role: Lead Engineer Team Size: 4
Office 365 online provides online services for Office tools like Exchange, SharePoint. It involves Deployment of Exchange server and SharePoint bits on test and
Pre-Production topologies using octopus.

3. RESULTS / ACCOMPLISHMENTS:
• Build Deployment on daily basis on different environments (Prod, Pre-Prod, BCP)
• Setting up different environment for deployment purpose.
• Build Verification
• Automating the manual deployment process to the possible extent.
• Deployment of hotfixes in all environments.
• IIS 6.0 and IIS 7.5 configuration and management.
• SQL Server 2005 backup, restoration and mirroring
• Creating and Installing SSL certificates
• Exchange deployment in Single and cluster Environment with manual or using build automation tool
• SharePoint deployment.
• VMs creation through Hyper-V GUI/PowerShell script
• VMs and Host Management through SCVMM.
• Installing and configuring of Active Directory, DHCP, DNS
Environment: Windows 2003, 2008R2
Company: M.G. Infocom Pvt Ltd – Noida Jan 2007 to July 2010
Client/Project:
Role: System Administrator Team Size: 4
Mindgenies is Webhosting Company which provides hosting solution to client. Mindgenies provides hosting with different platform like .net, PHP, JAVA on
servers windows and Linux.
RESULTS / ACCOMPLISHMENTS:
• Web Server Security Configuration (SSL / IP and Domain Name Restrictions/NTFS
• File and Directory Permissions)
• Designing Backup Strategy & ensuring scheduled / unscheduled backups as per the backup plan.
• Responsible for MSSQL DB Installation, migration, backup & restoration
• Mirroring of MS SQL or MySQL server
• Installing and Configuring Cluster Servers, Load Balancing Configuration.
• Installation and configuration of McAfee 8.5i and pushing the agents on other computers.
• Monitoring E-Ticket for new issues arrival and quick resolution
• Plan for business continuity or disaster recovery, including Development, Operations, IT Security
• And IT Services & help desk and mission critical applications.
• Working experience of Apache and MySQL on windows and Linux
Environment: Windows 2003, 2008R2,
EDUCATION & QUALIFICATIONS
Master of Computer Application (MCA)
Microsoft Certified System Engineer (MCSE) on server 2003
Microsoft Certified System Engineer (MCSE) on server 2008
Microsoft Certified System Administrator in Messaging (MCSAM) on exchange 2003