This document is a resume for Nicole L. Klein that outlines her education and experience working in social services and advocacy roles. She has a Bachelor's degree in Sociology and Anthropology from Monmouth College, along with certifications in domestic violence training. Her experience includes internships at a family crisis center and current roles as a hospital advocate and school prevention specialist at a family shelter, where she identifies and assists domestic violence victims and implements prevention programs.

1. NICOLE L. KLEIN
nicole.klein17@yahoo.com 630-391-2585 131 Julie Road Bolingbrook, Illinois 60440
Education: Bachelor of Sociology & Anthropology, Human Services Concentration May 2015
Monmouth College, Monmouth, Illinois
Certification:
40-Hour Domestic Violence Training, 20-Hour Abuser Intervention Training
Relevant Coursework:
Industrial/Organizational Psychology, Interpersonal Communication, Social Interaction, Race & Ethnicity,
Theories of Culture & Society, Research Methods, Politics of Criminal Justice, Sociology of Medicine,
Criminology, Abnormal Psychology, Theories of Counseling
Internship: Social Work Intern Fall 2014
Safe Harbor Family Crisis Center, Galesburg, Illinois
 Took and directed calls while providing resources
 Planned, facilitated, marketed awareness, and fundraised for events
 Led and facilitated group counseling with adults and children
 Completed orders of protection for victims of domestic violence
 Accompanied clients while appearing witnesses in court
Experience: Hospital Advocate March 2016-Present
South Suburban Family Shelter (SSFS), Homewood, Illinois
 Provide outreach to the community about Domestic Violence and the services available
 Identify victims of Domestic Violence in area hospitals and clinics
 Provide identified Domestic Violence victims with information, support, and advocacy
 Assist in safety planning, appropriate outreach, and referrals as needed
School Prevention Specialist July 2015-Present
South Suburban Family Shelter (SSFS), Homewood, Illinois
 Implement and promote school-based violence prevention program
 Facilitate BRO (Boys Respecting Others) groups
 Facilitate parent education classes
 Provide outreach/community awareness through lectures and presentations
 Assist in the development and expansion of special projects
 Participate in and represent SSFS at various meetings and committees
 Maintain open communication to develop a team approach with coworkers
Waitress / Camp Coordinator May 2013-April 2014
Ashbury’s at Boughton Ridge, Bolingbrook, Illinois
 Developed relationships with coworkers and customers
 Demonstrated ability to build rapport of high standards of high expectations
 Provided accurate food orders by paying close attention to food detail
 Greeted and checked a diversity of children in for camp
 Prepared lunches and supervised activities
Receptionist / Sales Representative July 2009-September 2013
Sundance Vacations, Downers Grove, Illinois
 Welcomed guests with a smile and checked them in
 Entered clients information into the computer
 Completed contracts for vacation purchases with customers
 Built rapport with customers to earn their trust
 Presented vacation packages to customers and encouraged them to buy
Leadership: Pi Beta Phi Fraternity (2011-2015)
Student Alumni Association (2012-2015)
Colleges Against Cancer (2011-2015)
 Secretary/Communications Chair (2014)