This summary provides the key details from Seth Noennig's resume. Seth is seeking employment to help transition into the mental health field from a background in retail and customer service. He has 9 years of customer service experience and is currently working as a Foster Care Specialist. His goal is to attend graduate school to become a Licensed Mental Health Professional. He would appreciate learning more about opportunities to sharpen his skills in helping people.

1. Thank you for taking the time to review my resume. It might be helpful when contacting my
references to refer to me as Seth Shelton; this was my name before I married. As you can see, my
work experience has largely been based in retail and customer service, but I am looking to gain
employment that will help me transition into the mental health field. It is my goal to attend
graduate school in order to become a Licensed Mental Health Professional. I would appreciate
the opportunity to learn more about working at your facility and sharpen my skills of helping
people.
Respectfully,
Seth Noennig

2. Seth Noennig
4221 Randolph St. Lincoln, NE 68510
402-560-6609
seth.noennig@icloud.com
ADMINISTRATIVE ASSISTANT
BENEFITS TO HIRING
• Capable of being professional with difficult personalities.
• Listens well and is easily trained.
• Has a great attitude and positive personality.
PROFILE
9 years successful experience in customer service and support with recognized strengths in
account maintenance, interpersonal dynamics, sales staff support, and planning/implementing
proactive procedures and systems to avoid problems in the first place.
• Possess solid computer skills.
• Ability to train, motivate, and supervise customer service employees.
• A team player—very positive personality.
EDUCATION
Bachelor of Science: General Education with concentration in Psychology
Columbia International University, Columbia, SC :: 2015
EMPLOYMENT
Better Living Counseling Services, Inc. Lincoln, NE :: 2015-Present
Foster Care Specialist
•Maintains detailed documentation for ongoing cases.
•Writes home studies that are submitted to the state for licensing.
•Works with teams of individuals to help stabilize a home situation.
• Provides face to face support as well as on call, after hours support
• Certified Trainer in the TIPS-MAPP Program for State Licensing.
Hobby Lobby, Columbia, SC :: 2010-2015
Home Accent Department Head/ Customer Service Manager
• Quickly and effectively solve customer challenges.
• Maintain company policy in regards to promotional sales and returns.
• Ordered product.
• Created product displays
• Managed cashiers.
Adams & Associates/Atterbury Job Corps, Edinburgh, IN :: 2006-2008
Residential Advisor
• Wrote routine case-notes for student supervision
• Oversaw and advised the interaction of 130-145 residential students within the dorm.
• Coached students in professional conduct and positive social interaction.