1. A
P
SKILLS
WORK
01/2011 12/2015
ADAM CROZIER
1910 Mystic Drive, Plainfield, IL 60586
Phone: 708-733-2305-adamanthony01@hotmail.com
Certifications:CISSP, CCNA Wireless, CompTIAA+.
SUMMARY
A highly skilledIT professionalwitha progressive career incomplex enterprise network
environments. Demonstrated ability to prioritize and manage projectsin a timely
manner and on budget. Successfulat implementing and testing new systems, security
and applications. Provenability to adapt quickly to new environments, concepts and
protocols. Network Administrator excellingin all the aspects of IT support, with an
emphasis on wireless security and cloud computing. Personable team player offering
advanced technical knowledge and a can-do attitude.
Certificate in Computer Operations Security metrics
Remote accesssupport Antivirusand spam blocking
Systemsanalysis Performance testing
Database design Firmware upgrades knowledge
Source-code controlsystems Linux and UNIX expert
Mobile devices Data backup and recovery systems
WirelessAccessPoint Account security maintenance
LAN and WAN expertise VPN configurations
Firmware upgrades knowledge IPS signature updates
FTP serversknowledge Analyticalthinker
Multiple accesspoints Agile methodologies
Senior Network Engineer
City Service Corporation –Shorewood, IL
Implemented and maintained firewalls, series switches and security appliances.
Troubleshot andmaintained all networking devicesand infrastructure acrossthe
enterprise including switches, routersand firewalls.
Communicated with vendorsto resolve network outages and periods of reduced
performance.
CCOMPLISHMENTS
ROFESSIONAL
HISTORY
to

2. Kept up-to-date on new developments in computer and network vulnerabilities,
data hiding and encryption.
Upgraded and expanded network systems and their components.
Ensured proper installation of cables, operating systemsand software.
Created and maintained databases, network accountsand programs for specific
department needs.
01/2008to 01/2011 Systems Analyst
BPM Enterprises – Rockdale, IL
Managed the day to day operations of the office network with first, second and
third levelsupport.
Assistedin resolvingandsatisfyingclient requestsand internal operationalissues.
Identified process improvements in the day-to-day functioning of the
department.
Continually improvedknowledge, skills and performance basedon feedback and
self-identified professional developmentalneeds.
Initiated audit process to evaluate thoroughness of documentation and
maintenance of facility standards.
Managed and directed fiscal operations, including planning budgets, authorizing
expenditures, accounting, establishing service ratesand coordinating financial
reporting.
01/2001 to 01/2008 Network Installation/Repair Technician
SBC/AT&T –New Lenox, IL
Maintain and install WAN/LAN circuitsand equipment utilizing telecom
facilities.
Installed, maintained and supported VoIP applications.
Maintained documentation for all telecommunication systems, including
equipment inventory and floor plans.
Researched and recommended network and data communications hardware
and software.
Diagnosed and resolvedcomplex integratedcustomer issues for implementation,
add-on, maintenance and support of voice, data, VoIP and CTI applications.
Performedday-to-day monitoring, management, administration and support of
alarmsystems.
Identified service improvement opportunities.
EDUCATION
2014 Master of Science: Information Systems Management
Keller Graduate Schoolof Management -Tinley Park, IL
2012 Bachelor of Science: Technical Management
DeVry University - Tinley Park, IL