Nicholas Odhiambo is an IT and project management specialist seeking a challenging position utilizing over 8 years of experience in supervision, administration, customer service, and analysis. He has a Master's in Business Administration and certificates in Project Management and Cisco Networking. His skills include network administration, database administration, project management, and human resources. He has over 15 years of work experience in IT roles for the United Nations, technology companies, and a university.

1. NICHOLAS P. ODHIAMBO, PMP
111 Marquette Avenue, Apt # 703
Minneapolis, MN 55401
202 415 2730 odhiambopn@gmail.com
OBJECTIVE
Information Technology and Project Management Specialist looking for challenging position
that will utilize and strengthen 8+ years of supervision, administrative support, customer
service and analytical experience in a progressive enterprise.
EDUCATION
• Masters of Business Administration Globe University, Minneapolis, MN 2009-2010
• Certificate, Project Management Professional Self Study 2008
• Masters of Business Administration University Of Nairobi, 2006-2010
• Certificate, Cisco Certified Network Associate Computer Pride 2002
• Bachelor of Science Kenyatta University 1995
CERTIFICATIONS
• Project Management Professional (PMP)
• Microsoft Certified Systems Engineer, (MCSE)
• Microsoft Certified Systems Administrator (MCSA)
PROFESSIONAL SKILLS
• Client/Server Network Administration and Helpdesk support:
 Installation, configuration, customization and upgrade of Windows NT4, 2000 and 2003
operating systems and application software, Installation of Windows 98, 2000, Xp, Vista
operating systems, replication, monitoring statistics and generating reports,
 Administration of Active Directory, (Replication, Trusts, Roles, User/Group management,
access control and Group Policy) Domain Controllers, DNS, and DHCP, IIS,
 Troubleshooting and issue resolution in staging, development and production
environments. Carried installation and management of antivirus servers and client updates,
 Provided onsite technical and operational support of the network infrastructure, including
switches, routers, and supporting hardware. Provided helpdesk support, serviced internal
and external clients. Managed Help Desk to resolve calls as needed,
 Administered mail servers including Exchange Server 2000 and Mdaemon.
• Database Administration:
 MS SQL 2000 and Oracle 8i Installation, permissions, access control backup, replication,
troubleshooting support,
Support for web services and multi-tier application development.
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2. • File Server Administration:
 Providing and controlling access to file systems and folders, shared network printers, and
ensuring backup of all shared network resources.
• Project Management:
 Project initiation, planning, execution, monitoring controlling and reporting progress,
Formulation of project scope, implementation plans and schedules.
 Managing multiple projects, providing feedback and coaching
• Human Resource Management:
 Identifying skills gaps, designing job descriptions interviewing prospective employees,
ranking interview candidates in matrix, identifying training needs.
• Procurement Management:
 Designing terms of reference, procurement requirements, carrying out technical evaluation
of proposals, advising internal clients on standardized IT equipment requirements,
 Providing technical input to the requests for quotation and requirement for bid documents.
 Technology acquisition and vendor selection.
• Sales, Marketing and Customer Service:
 Preparing sales agreements, closing sales and making follow-ups,
 Prepared and processed time sensitive information using various Microsoft Office programs
and reconciled transaction accounts.
 Generated monthly summary reports and exception reports for decision support.
 Identifying the needs of potential cardholders and matching the needs with the benefits of
credit cards.
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WORK EXPERIENCE
• Appleone Associate, AppleOne, Minneapolis MN 2009 - Present
• Customer Service Rep, Globe University, Minnesota MN 2009 - 2009
• IT officer, United Nations, Nairobi Kenya 2005 - 2008
• Technical Manager, Comsat Technologies 2004 - 2005
• ICT Solutions Engineer, Technobrain 2003 - 2004
• IT Engineer/Network Administrator, Swift Global 2002 - 2003
• GTN-Africa Systems Analyst, USAID-IESC/GTN 2000 - 2002
• Investment/Systems Analyst, A J Odera & Associates 1997 - 2000
• Unit head sales agent Trust Bank Ltd 1995 - 1996
LANGUAGES
English, Kiswahili, Luo
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