Here are some examples of applications of artificial intelligence:
- Virtual assistants like Siri, Alexa, Cortana which can understand voice commands and questions and provide responses.
- Self-driving cars which use computer vision, sensors and machine learning to navigate and drive autonomously.
- Facial recognition technology used in applications like photo tagging on social networks.
- Medical diagnosis - AI can analyze medical scans and tests to help diagnose diseases.
- Customer service chatbots which can answer frequently asked questions for customers.
- Machine translation - AI is able to translate between languages with high accuracy.
- Predictive analytics using big data to predict trends, behaviors and outcomes. For example predicting consumer purchases or machine
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Free MIS Ebooks 2016: https://drive.google.com/drive/u/1/folders/0ByL8IO2RG9cVZDZ6QWhiWVI0bms
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E-commerce for Small and Medium Enterprises (SMEs)Unilog Corp
Small and Medium Enterprises (SMEs) are incubators for the growth of innovation and of employment. They not only play an important role in the United States where they account for 99% of all business establishments, and have generated 9.8 Million jobs between 1993 and 2009, but also contribute a chunk of profit to the global economy. In spite of this, SMEs face umpteen challenges like non-availability of suitable technologies, small production capacities, non-availability of skilled labour at affordable costs, and inability to compete with the marketing muscle of larger organizations.
Deloitte global intelligent automation survey looks at the impact of COVID-19 on automation strategies and the use of cloud and automation-as-a-service to ensure scalability and rapid deployment.
HorizonWatching: How IBM Develops Views of the Potential FuturesBill Chamberlin
This deck provides an overview of eight initiatives at IBM designed to help IBM understand emerging trends, technologies, and business issues that will face IBM and our customers in the future.
Big data combines information sources for an end-to-end view of the subscriber-operator interactions. To leverage big data, operators must modify how they gather, verify & make use of the information available.
http://blog.mahindracomviva.com/strategies-monetizing-big-data/
Thanks for the videos! Management Information Systems. http://toptenmba.com
See full list of MIS Videos: https://www.youtube.com/watch?v=51uGOkJrqD8&list=PLRYuVYJhTowQx144mVepzY_ZEL5-frcBh
Free MIS Ebooks 2016: https://drive.google.com/drive/u/1/folders/0ByL8IO2RG9cVZDZ6QWhiWVI0bms
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Thanks for the videos! Management Information Systems. http://toptenmba.com
See full list of MIS Videos: https://www.youtube.com/watch?v=51uGOkJrqD8&list=PLRYuVYJhTowQx144mVepzY_ZEL5-frcBh
Free MIS Ebooks 2016: https://drive.google.com/drive/u/1/folders/0ByL8IO2RG9cVZDZ6QWhiWVI0bms
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E-commerce for Small and Medium Enterprises (SMEs)Unilog Corp
Small and Medium Enterprises (SMEs) are incubators for the growth of innovation and of employment. They not only play an important role in the United States where they account for 99% of all business establishments, and have generated 9.8 Million jobs between 1993 and 2009, but also contribute a chunk of profit to the global economy. In spite of this, SMEs face umpteen challenges like non-availability of suitable technologies, small production capacities, non-availability of skilled labour at affordable costs, and inability to compete with the marketing muscle of larger organizations.
Deloitte global intelligent automation survey looks at the impact of COVID-19 on automation strategies and the use of cloud and automation-as-a-service to ensure scalability and rapid deployment.
HorizonWatching: How IBM Develops Views of the Potential FuturesBill Chamberlin
This deck provides an overview of eight initiatives at IBM designed to help IBM understand emerging trends, technologies, and business issues that will face IBM and our customers in the future.
Big data combines information sources for an end-to-end view of the subscriber-operator interactions. To leverage big data, operators must modify how they gather, verify & make use of the information available.
http://blog.mahindracomviva.com/strategies-monetizing-big-data/
Thanks for the videos! Management Information Systems. http://toptenmba.com
See full list of MIS Videos: https://www.youtube.com/watch?v=51uGOkJrqD8&list=PLRYuVYJhTowQx144mVepzY_ZEL5-frcBh
Free MIS Ebooks 2016: https://drive.google.com/drive/u/1/folders/0ByL8IO2RG9cVZDZ6QWhiWVI0bms
Free Case Study Guides and Suggested Answers:http://www.topten.edu.vn/mba-cases/54-mba-management-information-systems
Management Information Systems,
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IT Project management,
Agile methodology,
Waterfall,
IS Management,
IS Security,
Social media,
Managing Global Systems,
Managing IT Projects,
bai giang he thong thong tin quan ly,
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nguyen van thoan,
http://toptenmba.com
http://topten.edu.vn
www.toptenmba.com
www.topten.edu.vn
Thanks for the videos! Management Information Systems. http://toptenmba.com
See full list of MIS Videos: https://www.youtube.com/watch?v=51uGOkJrqD8&list=PLRYuVYJhTowQx144mVepzY_ZEL5-frcBh
Free MIS Ebooks 2016: https://drive.google.com/drive/u/1/folders/0ByL8IO2RG9cVZDZ6QWhiWVI0bms
Free Case Study Guides and Suggested Answers:http://www.topten.edu.vn/mba-cases/54-mba-management-information-systems
Management Information Systems,
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Industry 4.0,
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Waterfall,
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Monetizing Big Data with Streaming Analytics for Telecoms Service ProvidersCubic Corporation
The SQLstream Blaze (http://www.sqlstream.com) real-time data hub enables telecommunication service providers to leverage their streaming Big Data, and to integrate and analyze streams of CDR, device, network and service data in real-time. Streaming analytics and automated actions can be used to optimize service and network performance in real-time, optimize Customer Care workflows for efficient troubleshooting and reduced costs,and real-time fraud detection and prevention from CDR analytics. The result is improved operational efficiency, better delivered services and an customer satisfaction.
Product Marketing can be a strategic role, but Product Marketers need to understand how they can achieve that. This presentation provides 4 high level strategies to follow to increase the value of Product Marketing in your company.
So you have a website, blog, social media, and other digital platforms, but how do you know if your efforts are worthwhile? How do you know if you should measure unique page views, organic reach, retweets, or some other metric? This presentation explores how to figure out which digital metrics matter most for your organization, and how to use them to take meaningful action and advance your mission. We revieww hich digital metrics matter most for your organization, key metrics (almost) every organization should be capturing, and tools and processes for collecting, reporting, and putting data into action.
This presentation features case studies and how-tos for collecting and reporting data from digital platforms such as websites, blogs, Facebook, and Twitter.
Optimizing Your Blog for Google, Facebook, and PinterestKatherine Cowley
When you publish a blog post, you immediately share it with your networks and gain instant site visits. But how do you keep people coming to your blog post over time? One key is optimizing each blog post, through visuals and text, so it continues to be shared on Pinterest and Facebook. Another key is using accessible SEO tactics so your post shows up on Google’s search results.
This presentation was originally given at Tech PHX on November 15, 2014.
17 Must-Do's to Create a Product-Centric IT OrganizationCognizant
Tightening IT-business alignment and embracing Agile, DevOps and Lean Startup principles, while transcending traditional project management disciplines by incorporating product engineering rigor, are critical to creating an effective, digitally enhanced business.
DDX-1420: Bringing Your Web Applications to the IBM Digital Experience John Head
IBM WebSphere portal has been seen as the realm of the back-end developer with specialized Java skills. This has been a barrier to entry to the IBM Domino community. IBM has transformed the product to the IBM Digital Experience platform – and it’s not just a name change! With the inclusion of the Script Portlet and IBM Portal on Cloud option, it’s time to look again. This session explains how to integrate your XPages applications, IBM Bluemix and even Microsoft SharePoint. It also demonstrates content re-purpose without migration. If you are looking for a single point of integration for all your applications, this session is for you!
Removing the barriers to business transformation with ArchiMateCorso
Typical Entry Points for Enterprise Architecture
What is ArchiMate?
How ArchiMate helps business transformation
Current tools used to manage business transformation
No matter how fast business moves, there’s no substitute for a smart, carefully crafted IT plan that is aligned with your business strategy. At SQLSaturday Baton Rouge, Sparkhound Principal Consultant Tim Goedeke discussed his experiences as a fractional CIO, challenged with helping IT fulfill its role as a strategic business partner for speed to market, product / service differentiation and superior end-user experience delivery. Are you ready to eliminate perceptions of IT as a cost center, and paint the vision of IT as a business driver?
Information Driven Enterprise Architecture - Connected Brains 2018LoQutus
In this session we will show you how to deliver business
improvements with enterprise and information architecture. During this session you will get new insights to increase value to the organisation. We also explain our LEAF framework, an integrated EA framework leveraging information to build architectures more quickly.
MBA Intern-ship Making of Digital Marketing ERPHarnoor Singh
The presentation includes my work done in digital marketing agency in fulfilment of my MBA degree. The creation of ERP from scratch for a digital marketing domain. It covers understanding of business flow, defining the business rules, analysing the AS IS process and based on it suggesting the TO BE process. The business continuity was kept in mind so the system could be made flexible and not risk the business.
Top 5 Business Intelligence (BI) Trends in 2013Siva Shanmugam
Below are a few trends that we believe are going to gain momentum this year.
Agile IM
Cloud BI / SaaS BI
Mobile Business Intelligence
Analytics
Big Data
[DSC Europe 22] The Making of a Data Organization - Denys HolovatyiDataScienceConferenc1
Data teams often struggle to deliver value. KPIs, data pipelines, or ML driven predictions aren't inherently useful - unless the data team enables the business to use them. Having worked on 37 data projects over the past 5 years, with total client revenue clocking at about $350B, I started noticing simple success factors - and summarized those in the Operating Model Canvas & the Value Delivery Process. With those, I branched out into what I call data organization consulting and help clients build their data teams for success, the one you see not only on paper but also in your P&L. In this talk, I'll share some insight with you.
In a rapidly changing business climate, Workday Extend helps you stay agile by building apps that run alongside your existing Workday applications. This slide deck features updates and demos from Workday product experts, along with testimonials from Workday Extend customers IBM, KONE, and Sun Life Financial.
Read on to:
1. Understand how strategic dashboards are different from other types of dashboards and how it tells the story of KPIs, actions, risks, objectives by linking strategy to operations.
2. Know the role of analytics in strategic business dashboards are a mainstay in today's business and How to build agility into your strategic dashboards.
3. Get to know the two fundamental ways of building dashboards and their differences.
4. Understand the difference between Technology stack and a business solution.
The PPT also contains a demonstration of a strategic dashboard solution.
Supercharge your teams with Value Stream Management by Richard KnasterBosnia Agile
This presentation is on how to supercharge your teams! Value Stream Management (VSM) is a set of lean principles and practices that optimizes people, processes, and technology to continuously improve business value flow, from ideation to customer delivery.
Companies that implement Value Stream Management have seen extraordinary business improvement in car manufacturing, software, financial, and medical industries. Studies show
that very few companies have truly implemented value stream thinking, principles, and practices despite the benefits.
Thanks for the videos! Management Information Systems. http://toptenmba.com
See full list of MIS Videos: https://www.youtube.com/watch?v=51uGOkJrqD8&list=PLRYuVYJhTowQx144mVepzY_ZEL5-frcBh
Free MIS Ebooks 2016: https://drive.google.com/drive/u/1/folders/0ByL8IO2RG9cVZDZ6QWhiWVI0bms
Free Case Study Guides and Suggested Answers:http://www.topten.edu.vn/mba-cases/54-mba-management-information-systems
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Digital Tools and AI for Teaching Learning and Research
Day 1 cio and mis - part 2
1. MIS - 2016
Managing Information Technology
& With CEO, CIO & Managers
Lecture 1
ICT applications in Business and
Manageement
nvthoan@ftu.edu.vn
http://web.ftu.edu.vn/thoan
MIS 8.2011 – 6.2012 – 2013 – 10.2014 – 3.2016
2. MIS - 2016
Management in businesses and organizations is the function
that coordinates the efforts of people to accomplish goals
and objectives by using available resources efficiently and
effectively. Management
includes planning, organizing, staffing, leading or directing,
and controlling an organization to accomplish the goal or
target. Resourcing encompasses the deployment and
manipulation of human resources, financial resources,
technological resources, and natural resources. 1. strategic
management
2. financial management
3. human resource management
4. operations management or production management
5. marketing management
6. information technology management (responsible
for management information systems)
3. MIS - 2016
Managing IT in an E-World
• BSG – Business Strategy Game
• Applications of Simulation in Management
– Strategies
– Marketing
– Ecommerce
– Finance
– Production
– International Business
– Management Information Systems
Management is doing things right; leadership is doing the right
things.
Peter Drucker
4. MIS - 2016 4
Simulation !
Example Uses of VR
Training U.S. Army to train tank crews
Amoco for training its drivers
Duracell for training factory workers on using new
equipment
Design Design of automobiles
Walk-throughs of air conditioning/ furnace units
Marketing Interactive 3-D images of products (used on the Web)
Virtual tours used by real estate companies or resort
hotels
5. MIS - 2016 5
VIRTUAL REALITY
http://www.circlepix.com/virtualTours.htm?sel=master
6. MIS - 2016
ICT Application Projects
Project 1. Build a website for your
company
- How long
- How much
- How many people
Making good decisions is a crucial skill at every level.
Peter Drucker
7. MIS - 2016 7
SYSTEMS DEVELOPMENT LIFE CYCLE
• Systems development life cycle (SDLC)
– Highly structured process for developing customized
applications
– Includes three phases and eight steps, although this can
vary across organizations
8. MIS - 2016
ICT Application Projects
Project 2. Build a website for selling
products online (Online shop)
- How long
- How much
- How many people
How many stages?
How can you divide budget for each
stage?
9. MIS - 2016 9
SYSTEMS DEVELOPMENT LIFE CYCLE
• Extensive up-front time spent determining
requirements to avoid expensive changes later
The SDLC steps
10. MIS - 2016
Purchasing software Process
Project 3. The Accounting and Finance
Department needs a software to facilitate
functional activities, do they need a pilot
version to test, and how can they
implement?
“Don’t spend so much time trying to
choose the perfect opportunity, that you
miss the right opportunity.”
11. MIS - 2016 11
PROTOTYPING METHODOLOGY
• Two ways in which prototyping is usually
incorporated into an SDLC process:
Prototyping within an SDLC process
1. Used in the
Definition phase
to help users
define system
requirements
12. MIS - 2016 12
PROTOTYPING METHODOLOGY
• Two ways in which prototyping is usually
incorporated into an SDLC process:
Prototyping within an SDLC process
2. Includes a pilot
implementation
of a working
prototype
13. MIS - 2016
Make vs. Buy?
Project 4. Human Resources department
needs a software for managing HR
activities, should they buy, hire a
software company to write or buy the
available application in the market?
How much
How long
How many department involved
“Our business is about technology, yes.
But it’s also about operations and customer
relationships.”
14. MIS - 2016 14
THE MAKE-OR-BUY DECISION
Make Buy
15. MIS - 2016
Make vs. Buy?
Project 5. Human Resources department
needs a software for managing HR
activities, should they buy, hire a
software company to write or buy the
available application in the market?
List the key stages in purchasing this
application?
“Try never to be the smartest person in the
room. And if you are, I suggest you invite
smarter people … or find a different room.”
16. MIS - 2016 16
PURCHASING METHODOLOGY
• Steps for purchasing application packages fit into the
three SDLC phases (referred to as the modified SDLC
approach)
The purchasing steps
17. MIS - 2016
Managing IT in an E-World
• 21. What is the differences between
alpha and beta versions?
“Well, we started the company by building
to the customer’s order. And interestingly
enough, we didn’t do it because we saw
some massive paradigm in the future.
Basically, we just didn’t have any capital to
mass-produce.”
18. MIS - 2016 18
Purchasing software solutions
• When purchasing a software package, the
construction phase is generally reduced
• One exception to this is when organizations test
packages that are not fully developed
• The organization may serve as a(n):
– Alpha site: can play a significant role in determining
the final functionality and user interface design for the
new package
– Beta site: plays a significant role in user acceptance
testing for the vendor
The purchasing steps
19. MIS - 2016
Managing IT in an E-World
Project 6. Buy vs Make
How much can your company save if
purchasing available HR software in
stead of hiring a software company to
write?
Save cost, but what is the disadvantages
of buying? What benefits?
20. MIS - 2016 20
PURCHASING METHODOLOGY
• Develop a high-level cost estimate with
business manager and IS analyst input
Initiating the purchasing process
21. MIS - 2016
Managing IT in an E-World
Project 8. Improve ICT Service Quality?
List 5 methods to improve ICT Service
Quality in your company?
- PC
- LAN
- Internet
- Wifi
- Website
22. MIS - 2016
ICT Service Quality
• Service Level Agreements (SLAs) should contain:
– A simple definition of the service to be provided (e.g., help desk support)
– The name(s) and contact information of IS personnel to contact for this service
– A table listing the services to be provided and their costs (e.g., how quickly different types of
problems will be responded to, and the costs associated with providing this type of service
level)
– Escalation procedures (e.g., who to contact if the agreed upon service response is not being
provided)
– A sign-off page for the appropriate business client and the IS liaison preparing the SLA
document
• Defines the client expectations for a specific
type of IT service as well as procedures for
when these expectations are not met
Service Level
Agreements
(SLAs)
23. MIS - 2016
Managing IT in an E-World
Project 9. ICT applications
List 5-10 software which is used in your
company.
How much spend for a company?
24. MIS - 2016
Managing IT Applications
• IT Applications Portfolio
– Most companies cannot operate without software
applications – they are critical assets
– Software portfolio needs to be managed as an asset
– A company must know:
• What software it owns
• Where it is located
• What it does
• How effective it is
• What condition it is in
25. MIS - 2016
Managing IT in an E-World
Q10. Why managing ICT complicated?
20th Michael Dell Quote – “I believe that
you have to understand the economics of a
business before you have a strategy, and
you have to understand your strategy
before you have a structure. If you get
these in the wrong order, you will probably
fail.” Michael Dell
26. MIS - 2016
CIO and ICT management
• Need 5 knowledge and skills
•Technical
•Project Management
•Business Domain
•Sourcing
•IT Administration
27. MIS - 2016
CIO Skills
Technical Skills
• Systems analysis
• Systems design
• Programming
• Systems testing
• Database design/administration
• IT architecture/standards
• Operations (service delivery/ITIL)
• Mainframe
• Distributed systems
• Operating systems
• Voice/data telecommunications
• Help desk/desktop support
• Continuity/disaster recovery
Project Management Skills
• Project team leadership
• Project planning, budgeting, &
scheduling
• Project risk management
• User relationship management
• CMM utilization
• Working globally/virtual teaming
28. MIS - 2016
CIO Skills
Business Domain Skills
• Account management
& communications
• Industry application
knowledge
• Company-specific
knowledge
• Function-specific
knowledge
• Business process design
& reengineering
• Change
management/readiness
Sourcing Skills
• Sourcing strategy
• Third-party provider
selection
• Contracting & legal
• Vendor relationship
management
IT Administration Skills
• IT governance
• Financial management
• Internal HR
management
29. MIS - 2016
Managing IT in an E-World
Project 11. The ABC Airlines needs to
install a new check in system. How can
you suggest to implement?
“There are a lot of things that go into
creating success. I don’t like to do just the
things I like to do. I like to do things that
cause the company to succeed. I don’t
spend a lot of time doing my favorite
activities.”
30. MIS - 2016 30
Methods to implement new systems
• Transitioning strategies (cont’d)
– Phased: new system is implemented one
component at a time
– Cutover: old system is totally abandoned as soon
as the new system is implemented
Old – New information systems?
31. MIS - 2016
Managing IT in an E-World
Project 11. Write your company’s
Information Vision
Information Architecture
(Select a company
Google to find out there Information
Vision)
32. MIS - 2016 32
ICT application plan (strategy)
• A written expression of the desired future about
how information will be used and managed in
the organization
Information Vision
• Depicts the way an organization’s information
resources will be deployed to deliver that vision
Information Technology Architecture
33. MIS - 2016 33
The Process Of Setting Direction
• IS decisions must be
tightly aligned with the
direction of the business
• Decisions should impact
the next step in the
process, but that is not
always the case
IS and business planning
34. MIS - 2016
Managing IT in an E-World
Q12. What is the most important Skills
for ICT managers?
The entrepreneur always searches for change, responds to it, and
exploits it as an opportunity.
Peter Drucker
35. MIS - 2016
Google “Kungfu”
Star !
Google to find at least 3 samples of ICT
application strategy for companies in the same
business or industry as yours.
Send links to class email, also to
nvthoan@ftu.edu.vn
Note to put your full name, subject: MIS-PGSM
2016
36. Chapter 1
1-36
ICT managers skills – What is most
important?
• Skills pivotal for success in executive IT roles
37. MIS - 2016
Managing IT in an E-World
Q13. How much VALUE can ICT adds or
contribute to Value Chain of your
company or Industry?
Eg. Airlines, Banks, Hospital, University, Government,
Retails, Travel, Manufacturing, Farmers…
41. MIS - 2016
Managing IT in an E-World
Q15. Find one company that gain the
success through ICT application?
Bank
University
Ministry
Hospital
Factory
The new information technology... Internet and e-mail... have practically
eliminated the physical costs of communications.
Peter Drucker
45. MIS - 2016
Managing IT in an E-World
Q17. Find one website that many people
can use and enjoy their benefits?
Youtube
Facebook
….
The purpose of a business is to create a customer.
Peter Drucker