Jeffrey Davis is an IT professional with over 25 years of experience in system analysis, server/storage solutions, customer support, software testing, and project management. He has held roles such as an HP Enterprise Partner Specialist where he educated customers on server and storage solutions, and as an HP Enterprise Software Product Champion where he grew annual software sales to $10 million. Davis has extensive technical skills in Windows, SQL Server, IBM mainframes, networking hardware, and programming languages.

1. J E F F R E Y L . D A V I S
5665 West Ainslie Street | Chicago, Illinois 60630 | (773) 259-5756 | jeffdavis13@hotmail.com
S U M M A R Y
An accomplished and creative IT professional with extensive experience in system analysis, server/storage
solutions, configurations, customer environments, testing, documentation, software/hardware, client
relations, IT consulting, key accounts, project oversight, and reviewing components. Leverages
communication skills and technical proficiency to establish efficient systems and penetrate new markets. A
resourceful and innovative producer who identifies emerging technology, implements enhancements, and
boosts software sales while supporting short- and long-term company objectives.
T E C H N I C A L S K I L L S
Languages, Systems, and Software: Windows 7, Windows XP, Windows 2000, Windows 95/98, NT 3.5, NT 4.0, NT Server 4.0,
Microsoft SQL Server, Microsoft SMS Server, Microsoft Office, Office XP, IBM 3270 Emulator, SPF/PC, IBM PC LAN Program,
OS/2 1.3 EE, OS/2 2.0 Extended Services, Novell Netware 3.1X and 4.X, IBM DDCS, COBOL, SAS, Fortran, ADR/IDEAL, IDMS,
IMS, TSO, ISPF, VSPC, MVS/JCL
Hardware: HP ProLiant Rackmount and Blade Servers, HP MSA 2040 and 1040, HP 3PAR, IBM 3081, IBM 3287 Terminal, IBM
PC AT, XT, PS/2, Apple Macintosh, Compaq Deskpro PCs, Dell and Gateway PCs, 3Com Hubs and Switches, Cisco Routers
E X P E R I E N C E
CDW, Vernon Hills, Illinois
HP Enterprise Partner Specialist, 2013-2016
Educated account managers on HP servers and storage. Performed system analysis of solution requirements. Provided
customers with server and storage solutions. Analyzed customer environments and recommended solutions. Collaborated with
account managers on account penetration and acquisition.
• Increased sales revenue 20% monthly in education segment.
• Created server and storage configurations and served as presales consultative resource.
• Managed 1000 account managers in the areas of education, corporate, and small business.
• Worked closely with customers to discover requirements of server and storage systems.
HP Enterprise Software Product Champion, 2009-2013
Educated account managers on HP software solutions. Recommended customer software configurations. Provided product
licensing information for customers. Collaborated with account managers on account planning for target customers. Grew
software sales to $10,000,000 annually.
• Managed distributor quotes requests and HP dealer registration.
• Recommended solutions with services partners to create SOWs.
Corporate Account Manager, 2005-2009
Managed large corporate accounts with 100+ employees. Researched and recommended existing and emerging technology.
Formulated customer solutions. Supported with customer IT projects, performing system analysis and preparing requirement
documents. Provided technical expertise to customers and coworkers.

2. Jeffrey L. Davis, Page 2
• Managed $15,000,000 book of business.
• Tested internal sales systems as member of Beta team.
A D D I T I O N A L E X P E R I E N C E
AON RE, Chicago, Illinois, Help Desk Support Analyst, 2004-2005. Provided IT on-site, remote, and phone support for over
500 users nationwide. Oversaw Novell and MS user manager network administration. Delivered workstation support for
Windows 2000 and MS applications. Performed ghost imaging and workstation configuration. Managed trouble tickets and
change requests. Directed Lotus Notes configuration. Supervised workstation updates and virus management.
TRUENETWORK SOLUTIONS, Chicago, Illinois, PC Technician, 2002-2003. Served as member of Windows 2000 migration project
team for large healthcare network. Coordinated and updated 3,500 PCs, with user base of 5,000 spread out in three hospitals and 37
remote sites. Surveyed and analyzed existing hardware and generated inventory report for individual departments. Coordinated
and implemented replacement or upgrade of existing hardware. Utilized remote installation service, loaded and configured
replacement, and upgraded systems. Performed troubleshooting for hardware, software, and networking issues for Windows 2000
desktop computers.
3COM CORPORATION, Mount Prospect, Illinois, Software Test Engineer, Carrier Systems, Software Test Group, 1998-2001.
Performed Voice over IP software testing, specializing in backend server functionality. Tested function of Microsoft SMS server to
distribute software to all of VoIP system components. Participated in client visits as part of 3Com team. Performed software stress
and performance testing. Provided technical support and systems reviews. Established test machines and test beds for software
testing.
ARTHUR ANDERSEN, Chicago, Illinois, Senior Consultant, Business Consulting, Strategic Technologies, 1997-1998.
ANDERSEN CONSULTING, Northbrook, Illinois, Senior Product Specialist, Software Organization, 1993-1997.
TECHNOLOGY CONSULTING CORPORATION, Oak Brook, Illinois, Consultant, 1992-1993.
ARDIS, Lincolnshire, Illinois, LAN Administrator/End-User Support, 1990-1992.
COVIA PARTNERSHIP, INC., Rosemont, Illinois, Business Systems Analyst, 1989-1990.
WILLIAMS COMPANIES, Tulsa, Oklahoma, LAN Administrator, 1988-1989, Sr. Programmer Analyst, 1985-1988.
E D U C A T I O N
UNIVERSITY OF TULSA, Tulsa, Oklahoma
M.B.A., Finance
UNIVERSITY OF NEW MEXICO, Albuquerque, New Mexico
B.B.A., Finance/Business Computer Systems